Still waiting

[zealous viper]

The beast dropped awhile ago and I still don't have it even tho dl2 ultimate

No beast

[rose thicket]

Have you tried contacting our support team? They might be able to help, shoot them a message on [e-mail] 🙂

[zealous viper]

I did I've been waiting almost 3 weeks

[zealous viper]

I put in tickets

[zealous viper]

I'm still waiting

Plus what's weird is I have unlimited of dl2 it just says reloaded witch is very confusing

Even tho it's supposed to be ultimate

@rose thicket make this make sense

I'm so confused

[zealous viper]

And plus I looked in there and no one was talking about what I'm getting

[pliant nymph]

That sucks

Might just have to spend the 60

[zealous viper]

I don't have that cash

I barely have enough for food

[pliant nymph]

Felt tbh

[vale skiff]

He shouldn’t have to if they promised it lol

[rose thicket]

can you send me the ticket number you received after contacting support? I'll reach out to them directly and try to find out if they have more info

[zealous viper]

I sent you my newest one

[zealous viper]

It's just really weird because my Xbox is in this weird limbo of if I have unlimited or not it's not really clear

Every time I go to ultimate in the store it takes me back to just dying light reloaded

Even tho I own it

[rose thicket]

I'm looking into it, give me a few minutes 🙂

you should have a reply from support on your mail waiting with some steps you can try to make to enable The Beast, please check it

[zealous viper]

It didn't

[zealous viper]

They just ask for proof if I owned it

I sent proof already

Here

[rose thicket]

I think it has to be a proof of purchase - do you happen to have something like it? maybe a payment confirmation from when you bought the Ultimate Edition?

[zealous viper]

Yes and no I looked in my purchase history but it weird and glitched

[zealous viper]

Plus you can't even get anyone after the beast came out

So why time matter

I sent you the thing

[zealous viper]

I can't tell witch version is witch in the Xbox only prices and when you get it

[rose thicket]

if you have multiple proofs of purchase maybe you can try sending both and support can check it?

[zealous viper]

I can't send it pictures threw email

[zealous viper]

I dmed u them

[zealous viper]

I sent a email back with a picture

[zealous viper]

Tbh I give up

[pure pike]

Search it on the store. It should just let you download it for free. There's different versions but one should just let you play without buying. That's what I had to do anyway and it worked, wasn't in my library

[pliant nymph]

Yea the standard