Blue screen of death upon startup

[noble steeple]

Hello, I just bought dl the beast and I havent been able to play because everytime I startup and get to the loading screen, my computer randomly gets the blue screen of death and completely restarts. This never really happened before so Im honestly stuck on what I should do.

My computer should be more than capable to run the game too, as it runs dying light 2 flawlessly.

[wanton flame]

Do you have the latest drivers?
What are your specs?
Have you tried to verify the game files?
Whats the bluescreen error message?

[full narwhal]

Yes, the Bluescreen message would help as it would most likely identify the problem! Record it on your phone if it disappears to quickly.

[noble steeple]

Verified game files last night but to no avail

On steam

I’ll give specs when I’m back home cause I’m not sure for the exact

2080s and i7 but that’s super vague

all I know at the top of my head

[full narwhal]

The WHEA_UNCORRECTABLE_ERROR is a fatal hardware error indicating a problem with your computer's components, such as a faulty CPU, RAM, hard drive, or motherboard. It can also be caused by corrupted system files, driver conflicts, or issues with your power supply.

Bit of a vague error :/

The game requires quite a lot of power and make my gpu very warm. Do you monitor the temps? Is your psu powerful enough or possible failing?

did you install the latest driver and if so, you could try using DDU (https://www.guru3d.com/download/display-driver-uninstaller-download/) to remove it then reinstall the driver.

personally if i were you i would avoid using the latest driver. I use 566.36, which is a popular stable driver for the 3000 series.

[noble steeple]

Gotcha

[noble steeple]

I’ll try this

Honestly if worst comes to worst could factory resetting the pc help?

[wanton flame]

It could indeed help its hard to say whats acually causing it.

[noble steeple]

Ok then what should I do first then

Reinstall drivers?

Appreciate u for the help btw

[covert apex]

I remember I had a frequent blue screen in DL2, and it was due to my graphics card. Looking back it was prolly just over heating, cause my fans were clogged, and it would crash like an hour into playing. So maybe try cleaning the fans, and checking thermal paste if you’re checking components.
One other thing could be a rare bug where your gpu isn’t being recognized, so it runs on your integrated graphics. Like if for some reason you can’t launch the nvidia app. That would be a tell.
If you just want to play this game, and your other games run fine, you could also try GeForce now to stream the game since it’s only like a 20-40 hr game allegedly

If it’s your motherboard there should be like a yellow light or some other indication when booting for errors and it should even notify some component errors

You can also download some software like HWINFO (or whatever it’s called). It can check your wattage on components and your draw, so you can compare if you have a power supply problem, or if any components are unlisted.
There are some other run commands you can do to validate some drivers and components I’m pretty sure. But idk off the top of my head. Also task manager is great to see where usage is going. You could have some apps in the background diverting resources

But yeah personally I always get nervous checking bios and reinstalling too many drivers. Also sometimes windows optional updates can benefit or hurt things, due to compatibility. So that maybe could’ve caused it too if you’ve ever done any of those

[strange veldt]

Just reinstall driver

And also can you check graphics settings

[covert apex]

But I’d use HWInfo, you can find videos online on how to use it. I don’t like installing software to monitor components, but this one was really easy. But use this to make sure all your components are listed. And check taskmanager for components too, like ram and GPU, and storage

[strange veldt]

May be your pc is using integrated graphics

[covert apex]

Yeah I was thinking that, but if he can find his drivers to reinstall in the Nvidia app, it is probably using his graphics card
Although I think in your settings on windows, you can navigate to your apps. Or it’s under graphics, and you can set a preferred display setting. And set it to your GPU

And if you messed with your settings in game before launching, there could be something there that is causing it to crash

[strange veldt]

https://youtube.com/shorts/kcw3X7HzjEw?si=cadXdC8u1w27e2JZ same thing I use to do before starting new game

[noble steeple]

Appreciate all the knowledge guys gonna look into everything once I’m home