Dying Light 2 Does not open pc.

[naive dune]

Hi guys, I am having a problem since I bought the game.
I have amd and it doesn't start the game when I open it.
I read it was a problem with Nvidia but I don't have Nvidia.
Is there any solution?

🥺

[sharp gate]

Does it say anything upon launch?

[naive dune]

No, it's like it starts, goes black and closes by itself

I tried deleting the file Dying Light 2\ph\work\bin\x64 and remove nvngx_dlssg.dll but it doesn't work either

[sharp gate]

Try making sure your drivers are up to date.

[naive dune]

I have upgraded amd

[sharp gate]

Does AMD have something like GeForce Experience?

AMD Radeon Software

[naive dune]

I really don't know

[sharp gate]

Check it out and see if your graphics card is up to date

If not then update it and see what happens next

[naive dune]

AMD Software: The Adrenalin edition is updated

[sharp gate]

https://www.amd.com/en/support/download/drivers.html

Check this

[naive dune]

Can I install it on top of the Adrenalin?

[sharp gate]

If there’s an update required then you should do what the software says

Not sure what the Adrenalin is tho

[naive dune]

It's another amd driver

[sharp gate]

If you have something like this then you probably have to install the update for the driver

[sharp gate]

Download and install this, and launch it see what it tells you

[naive dune]

Adrenalin 24.7.1 exactly

That's the one I have

Do I have to download the one you gave me?

[sharp gate]

yes it will tell you about your AMD drivers

And tell you if there are driver updates to them so u can install

[naive dune]

I can't send photo

[sharp gate]

What does it say

[naive dune]

@sharp gate I sent you the photo by private

Install that? it says Install ( repair )

[sharp gate]

Ok perfect

[naive dune]

Adrenalin 24.7.1 Recommended

[sharp gate]

Yeah install

“Instalar”

[naive dune]

I think it's the one I have anyway

[sharp gate]

Maybe it should be upgraded

[naive dune]

Installing

[sharp gate]

Okay

[naive dune]

Already installed and still not working 😭

[sharp gate]

Restart your pc after installing ig

[naive dune]

Yes, restart the pc

[sharp gate]

still not working after restarting?

[naive dune]

Exactly, it's the same

🥺

[sharp gate]

Okay

Go to steam

[naive dune]

I am just now checking the files

[sharp gate]

Click dying light 2 then properties

Local Files

[naive dune]

But I don't think that will solve it, I've reinstalled it many times.

[sharp gate]

Verify integrity of Game Files

Try verifying, its sometimes different that reinstalling

[naive dune]

You are checking

42%

[sharp gate]

Okay

If still nothing try launching as Adminstrator

[naive dune]

still not working 😢

[naive dune]

Dying Light 2\ph\work\bin\x64 . exe launching as administrator?

[sharp gate]

Lauch the game it self

From desktop

[naive dune]

desktop icon won't let me run as administrator

[sharp gate]

Why not

[sharp gate]

No hablo

Lol

[naive dune]

of course sorry

but I don't get the option

in this one yes, but it is in the folder

sorry Spanish

the coloured shield is run as administrator

[sharp gate]

Try it

[sharp gate]

Its ok hahah

[naive dune]

if I run it from the folder it tells me this
still opens but closes
it still doesn't work

[sharp gate]

Try these steps

Long day lol

[naive dune]

I'll try everything and let you know

Thank you for your time

I appreciate it

I hope it works, I really like this game. I don't know why it doesn't work for me.

[sharp gate]

Of course, any time.

[sharp gate]

Update me with anything and i’ll try helping you out

[naive dune]

Still not working 😢

The dy2 banner appears and closes.

It never starts

[sharp gate]

This might be the problem

You shouldn’t delete stuff ig

[naive dune]

verify files and added

but it still doesn't work

[sharp gate]

Did you experience this problem with any other game?

[naive dune]

No, that's what bothers me the most haha

[bleak herald]

Are you sure onedrive is not installed?

[naive dune]

It's the only game I can't play

[bleak herald]

What about deinstalling any AMD software and running default drivers

[naive dune]

Where can I look to make sure?

[bleak herald]

Searchbar

[naive dune]

But no, they erased those things from my pc.

[sharp gate]

I got him to update the drivers

[naive dune]

sorry for spanish

[sharp gate]

No hay problema amigo

[naive dune]

haha

[sharp gate]

lol

[bleak herald]

Does this mean he has onedrive installed?

I cant read it, so im more limited to help

[naive dune]

No, not this one drive

[bleak herald]

What happens if he clicks on it

[naive dune]

I have it disabled

[bleak herald]

Maybe there are other folders used

Show me your settings folder

Documents\dying light 2\out

Documents\dying light 2\out\settings

[sharp gate]

Im on my phone at work so sorry couldn’t help more on files

[bleak herald]

Im not talking to you

[bleak herald]

And above that folder? (one step back)

[sharp gate]

Yea i was talking to him too lol

[naive dune]

logs

crash logs

[bleak herald]

Delete all

and start game -> give latest created log

[naive dune]

There it is

. log

[bleak herald]

hm weird

[naive dune]

#💬︱dying-light-2 message

There is an error

Where I looked

in the windows ‘event viewer’.

[sharp gate]

Maybe let him email tech support

[bleak herald]

At this point, worth a try

[naive dune]

Bro

Windows tells me this error

Bugged application name: DyingLightGame_x64_rwdi.exe, version: 1.17.2.0, timestamp: 0x668672c0
Failed module name: runtime_dx11.dll, version: 0.0.0.0, timestamp: 0x6684800c
Exception code: 0xc000001d
Error offset: 0x000000000009d0b1
Errored process ID: 0x2588
Erroring application start time: 0x01daee9b97269106
Erroring application path: d:\steam\steamapps\common\Dying Light 2\ph\work\bin\x64\DyingLightGame_x64_rwdi.exe
Failed module path: d:\steam\steamapps\common\dying light 2\ph\work\bin\x64\runtime_dx11.dll
Report ID: 76224b67-b4cd-4cef-90fa-60c80c7345c6
Full name of the errored package:
Relative application identifier of the failed package:

[sharp gate]

Okay

Well u have a problem with dlls ig

[naive dune]

That error appears where the boy told me

[sharp gate]

Try installing Dependency Walker app

[naive dune]

https://www.dependencywalker.com/ ?

[naive dune]

@bleak herald

[bleak herald]

Yea no idea

[sharp gate]

Yup, this can help you identify problems with dlls files

Give it a shot

[sharp gate]

1. Open Dependency Walker.
   2. Go to File > Open.
   3. Navigate to the installation folder of Dying Light 2. Typically, this would be something like:
   • Steam: C:\Program Files (x86)\Steam\steamapps\common\Dying Light 2
   • Epic Games: C:\Program Files\Epic Games\DyingLight2
   4. Select the main executable file (usually DyingLight2.exe) and open it.

[naive dune]

😳

It's all in English and I don't understand

But clearly there is a mistake

haha

[sharp gate]

Okay

Try reinstalling C++

And VisualX

/ check for any Windows updates

[naive dune]

Which ones exactly?

[naive dune]

today I updated all windows

[sharp gate]

Both

C++ and VisualX

[naive dune]

c++?

that's him c++?

Would you mind passing me the links?

[sharp gate]

https://aka.ms/vs/17/release/vc_redist.x64.exe

Download and install it properly , restart the pc and try starting dl2

If doesnt work we find another solution

[naive dune]

I already installed that, restart the pc

[sharp gate]

Alright

[naive dune]

It opens like this, goes black and closes

As always, it still doesn't work

[sharp gate]

Okay hmmm

[naive dune]

[sharp gate]

Lets try installing or repairing the .NET framework

https://dotnet.microsoft.com/download/dotnet-framework/net48

[naive dune]

Ready, installed

Do I open the game? or something is missing

[sharp gate]

try running the game

Wait

Nvm try running it

[naive dune]

equal

not working

[sharp gate]

Shit

What happens after u click accept

[naive dune]

The program remains with the errors

[sharp gate]

Okay can you show me the red ones

Bottom right

[naive dune]

That?

Many errors in red

[sharp gate]

Yeah

Go to the dyinglight2.exe

Right click

To properties

[naive dune]

in the application?

that?

[sharp gate]

No not here

In game files

[naive dune]

Ok

and then

[sharp gate]

Compatibilities

Compatibilidad in spanish

[naive dune]

Yes, what else

I understand I understand

hahaha

[sharp gate]

Marca la casilla que dice “Ejecutar este programa en modo de compatibilidad para:” y selecciona una versión anterior de Windows en el menú desplegable (por ejemplo, Windows 7 o Windows 8).

Lool

[naive dune]

hahahahaha

thanks for your help brother, seriously

[sharp gate]

Of Course

I appreciate your patience

[naive dune]

I really want to play this game

[naive dune]

windows 8?

ignore the Spanish

haha

[sharp gate]

Do 8 yeah

[naive dune]

apply accept and close? or something else

[sharp gate]

I love spanish dw

Accept and try launching

If not

Verify the game files and launch by windows 8 again

Because the dlls are probably missing rn

My guess it wont work

[naive dune]

Verify the game files and launch

Ok

I do that

[sharp gate]

Good luck lol

The game is worth it dw

[naive dune]

I played dy1 and I fell in love

I need to play this

[sharp gate]

It’s beautiful

Both are great

[naive dune]

not working

[sharp gate]

Before launching after the verify, make sure its set to this again

[naive dune]

[sharp gate]

Win 8

[naive dune]

oh

ok

not working

BROOO

@sharp gate open!

open!

[sharp gate]

Yess?

It opened?

It worked?

[naive dune]

It occurred to me to delete that file

" runtime_dx11.dll"

[sharp gate]

Yeah?

[naive dune]

and opened

[sharp gate]

Its running perfectly ?

[sharp gate]

Noice

Good job

Maybe the compatibility thing helped too

Keep it that way

[naive dune]

Yes, it is set as you told me

[sharp gate]

Great

Well enjoy your time mi amigo!

[naive dune]

Thank you very much brother, seriously
Thank you for your time and your kindness

[sharp gate]

Ape For Techland Tech Support

Loool

Jkjk you’re welcome brother

[naive dune]

I don't know how to thank you in English

[sharp gate]

De nada amigo, de nada

[sharp gate]

@lost hull well i did apply for the job 2 days ago

Sorry for the @ lol