Black screen randomly

[plush zenith]

so ive had the game for 2 hours and ive been playing normally, then i randomly black screen and I couldnt ctrl alt delete and i had to restart my pc, my pc specs are more then the minimum requirements by a big amount and ive tried 3 times and the same thing happens. and ive verified my files.

[solid python]

Contact our support here: https://dyinglight2.support.techland.pl/en/support/tickets/new

[plush zenith]

i did but sadly no reply