Didn’t get my weapon

[hallow socket]

I bought the volkatronix redux bundle redeemed the weapon and it’s not in my stash or inventory literally just spent money on it dawg for the devs my user is ToSteep on Xbox

[rare zenith]

Submit a ticket yet?

[hallow socket]

Where do u do that

[hallow socket]

I have mb

[rare zenith]

Go to the techland support website and find the spot that says submit a ticket and fill in as much as possible about the problem

[half lynx]

This happened to me to on Feb 22th

[hallow socket]

I did a couple days ago haven’t gotten a response

[rare zenith]

They've been slow recently. I have a ticket open for 3 days now and no response

[hushed agate]

Hey I just got the gun from the Golden Years bundle in the Pilgrim Outpost and when I reclaim it from the bonus in the stash, it didn't appear in my stuff, I assume it's because it was full but now, I can't get it anymore! Can someone help me please?

[sudden salmon]

Same happened to me... claimed the expcalibur... crafted it... claimed the descending death... was in my inventory... now they are gone... even the expcalibur blueprint.

[dreamy cosmos]

I brought military gloves and claimed it and it was not in my inventory

I have the same problem

[half lynx]

Check your stash

[dreamy cosmos]

I already did:/

[half lynx]

😦

[manic dew]

Did you check extras to redeem it? And checked the stash gear tab?