#I got bundle long time ago and my ps4 account resetted and now I don't have it

1 messages · Page 1 of 1 (latest)

fathom condor
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I don't have the dying laugh and nutcracker anymore due to resetted account

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I have proof but can't send image but I have dying laugh and nutcracker owned but I resetted my account/progress so now I don't have it but it still says owned

normal sorrel
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what do you mean reset??

fathom condor
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Ps4 factory reset

normal sorrel
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okay so u would just need to download it again

fathom condor
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I have!!

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It's not in my storage

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After factory resetting my account

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fathom condor
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Try contacting Techland via Techland Support rather than on the Discord Forum. Send them proof of your purchase and ownership and then they should beable to give them directly to you if you have your PS4 account linked to a TechlandGG / Pilgrim Outpost account

fathom condor
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Where can I contact them??

fathom condor
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It doesn't let me send image anywhere

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So I how can I prove

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I'd assume you could send over your PSN Account details (username and such) so that they can review if you own the DLCs or not. If that isn't the case, then maybe try attaching it to an email that you could send to their support email??

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You can either attach the image directly via the email that you'd send on the support site, OR you could go onto a site such as Imgur, upload the proof of ownership there, and then send over a link in the email to that image