#PC Steam: Game Keeps Rolling Back resulting in Loss of EXP and More

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sharp sleet
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Yesterday I realized I wasn't leveling, when I started the game I received a message saying I was Rewarded TWD Charm Item. I redeemed it.
Today I started a game and got the same message for the same item, screenshot attached. Now every time I open the game I get this message, not only that but the game is rolling back. For instance I had 16K EXP points and would have leveled with 19K EXP. Each time I start the game I have about 3K EXP, every single time I close and open the game I get the message for TWD Reward in my player stash. I Already Redeemed and have it!

I am more upset about the loss of EXP as I had no idea the game was "rolling back" or taking every point I earned away starting me with about 3K EXP... What is wrong with this game? Why am I getting TWD Reward every single time I open the game.. I am worried about what else I am missing in regards to Bounty Progress, Items I have Crafted, and resources collected.

Any ideas Techland please help!

I will not even mention how insanely predatory and awful it is that you put in an In-Game Store for Microtransactions... wow you guys have sold out. I could care less as long as the game worked 100%.. but as of now BROKEN!