#Lost my progress again.

1 messages · Page 1 of 1 (latest)

mild terrace
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Hey, I recently bought a new phone and reinstalled the game, when prompted to load a facebook or gmail save I went with gmail. The problem is that while there is some progress on the save that loaded, I lost a lot too, for example this save hasn't even started radiant lush, my original game had three stars in every scenario from every place and most of them fully upgraded aside from the treats and gold generation. So this seems to be my save, but a snapshot of a distant past.

Anexed a pic with login ID. Name in game is also Klapi.

jade comet
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Hi Klapi em_hello we are very sorry about this. I'll try to find your old data and transfer it to you. I'll update you in a few, thank you!

jade comet
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It appears that you have 3 different data in our database

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F82736524053089B is your Facebook ID
1E1BE1A682B7E585 is your Google ID
E9FCFF330B1AE708 is your Local ID

Out of these three accounts, your Facebook has the most progression. Would you like me to transfer this data to your Google account?

mild terrace
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Yeah, do that, its probably the correct one

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Thank you very much!