❓┃support-questions

[steep island]

exact location is s4/s5 exactly in the middle

the middle of both of the grids

[analog orchid]

kyro did you find it?

[quasi creek]

yes seems to be ok

[analog orchid]

can you teleport to people?

[fierce tundra]

No

[analog orchid]

give me a sec

kyro can you join duo community voice chat?

kyro if you still in the game go top left S5 I will lead you to it

[fierce tundra]

I think I can help you, can you explain me your problem?

[analog orchid]

join duo 2x #2 there is an exploit

going inside of a rock

go top left S5 I will show you where it is

tell me if you see a guy holding his hands up

its just a terrian mess up

[quasi creek]

I see you

thanks

[analog orchid]

np

ye so thats not allowed right

[quasi creek]

no

[analog orchid]

kk

[old mist]

I did have a waiting time

[distant forge]

i just veryfied myself why do i still have the msg ingame and cant do anything on rustyloot?

[hard canopy]

write "/link" in game chat

[distant forge]

thx^^

[pale dune]

hello i cant join one server specifically its the trio x2 #4 and it shows me "error : world file mismatch"

[glacial inlet]

Hello
Delete the contents of this folder: C:\Program Files (x86)\Steam\steamapps\common\Rust\maps

[white coral]

There's any free starter kit or only the VIP ones

[fierce tundra]

Hey Toni, we do have some free kits. You need to link your account to our servers and then you get some veriffied kits, also theres rustyloot.

[white coral]

Hi wubz, how do I claim the free kit? Is it ingame or on your web

[fierce tundra]

So you need to first link your Rust & Discord accounts via our website, then you go into any of our modded servers and write /link in the ingame chat.

[white coral]

Yeah I already linked my account

[fierce tundra]

So do /kit and it should be somewhere there

[white coral]

Okey, thanks

[fierce tundra]

No problem, glad I helped.

[drifting dew]

I didnt got answer to my ticket

[tawny nexus]

Hi xSlaVOfficialx, the Admins handle tickets in the order in which they are received. They have an abundance of tickets to work through and will get to yours as soon as they can! Thank you for your patience in the meantime 🙂

[junior briar]

how to get discord kit

i did verify and link

[deft ermine]

Hi, you need to type /kit in any of the 2x servers, and it should be in the last 2 pages

[junior briar]

i cant redeem

[deft ermine]

Did you type /link?

[hearty fractal]

/link

[small hare]

how can i reward survivor kit?

[cold vessel]

WHY CANT I JOIN THE TRIO 2X

[cold vessel]

hello! sorry for the late response have you tried /auth ? when you type that in-game chat google will pop up and it will guide you through the steps

[cold vessel]

there is a free building kit 3 uses per wipe and there is a discord kit😁

[wet creek]

When does the "anti-raid" lift on the main 2x server? I cant find it anywhere literally

[wet creek]

Figured out if you use explo ammo it wont show until you shoot a door, but if you hold a beancan, satchel - Just anything throwable it will show when it is. 13:00-23:59 CET is it possible to raid if anyone else wondered :3

[fierce tundra]

#📜┃modded-features┃📜

[robust plume]

Can you tell me how to contact the admin to file a complaint against the players for violating the number of players in the team?*

Admin

[brisk magnet]

https://discord.com/channels/277748656420028426/1118287481322872842 if you head over here, you can fill out a player report and our team will be ready to assist you further. Hope this helps

[wet fern]

any admin can help me?

[dim hazel]

Hello , you can create a ticket to admins and they will help youhttps://discord.com/channels/277748656420028426/1118287481322872842

[wet fern]

i did i got new videos i need fast com

[dim hazel]

i will call admins to help you

[still briar]

Hey are blueprints shared across bestrust servers? Thanks

[wet fern]

thanks

[graceful thicket]

Only on main servers

[stuck remnant]

Hi, I was just killed by guys in 2 on a solo server and they didn't shoot at each other - they play in a pack

[graceful thicket]

Open #❓┃submit-a-ticket please, admins will answer as fast as possible

[stuck remnant]

I can't send a ticket, it says the message in this chat is unavailable to you, although I have passed verification

[balmy drum]

have u tried restarting discord?

[stuck remnant]

yes

[graceful thicket]

But you don't have to write in the chat, you open the section of submit ticket and then you click player report in this case, are u doing that?

[stuck remnant]

Okay, this is such nonsense that I can't create a ticket for half an hour and I play solo against 2 types on a solo server, good luck to you, I won't be on this bad server anymore

[wary wren]

come slide in my dms

[tropic terrace]

hello

[graceful thicket]

Tell us sir.

[tropic terrace]

i buy bronze kit i logged in the server and didint recieve the kit

[graceful thicket]

u should wait 5 - 10 min

[balmy vortex]

Hello make a VIP ticket, so it gets looked into asap.

[weak dagger]

how to get role for kit

i joined steam group discord etc... how can i get free kit

<@&513265319096221697>

[storm jewel]

/link in game

And make sure you are on our modded servers

[weak dagger]

ty ty i get it

[wise coral]

cheaters still playing they have vac ban on steam account but playing in this server

[brittle hollow]

Bestrust Solo/Duo/Trio 2x #3 - 17:45 (in 16 hours) - Full wipe is this US or EU

[lusty scaffold]

any admins online

[fervent mantle]

Hello, its an EU server.

[lusty scaffold]

or all slleep

[fervent mantle]

It's pretty late, most admins are going to be sleeping, do you need assistance?

[lusty scaffold]

yeah 2 full rage hacker i make ticket no reply

[boreal quartz]

admins... we have cheater in our server

x2 monthly europe

[lusty scaffold]

nothing i can do

[boreal quartz]

solo duo trio

[fervent mantle]

The admins will get back to you ASAP. In the meantime if possible could you try to obtain a clip and attach it to your ticket if you haven't already? As soon as an admin comes available they will check the ticket as fast as possible.

[lusty scaffold]

k

[hardy breach]

i wanna ticket

[tough harness]

hey we got cheaters on solo duo server tey admitted it and everything it is definitly one named "salty" and possibly one named "pib" it was during a raid attempt so wondering if we could get guns + boom back

[brisk magnet]

Hey Goonmaxxer43 sorry for the late respons, I would suggest you submit a ticket so our team can assist you further. https://discord.com/channels/277748656420028426/1118287481322872842

[fierce tundra]

Hey waseem, you can make a ticket via #❓┃submit-a-ticket

[light eagle]

can someone respond to my ticket? i ve made the ticket 2 day ago

[wooden temple]

+1 on best rust SOLO ONLY 2x. Steam ID: 76561199442668402 and 76561199562345785. Please track and ban!

[fierce tundra]

Be patient admins are going to check it when they can.

[fierce tundra]

Make a player report via #❓┃submit-a-ticket .

[cold vessel]

Please make a ticket with the clip and details via #❓┃submit-a-ticket

[fierce tundra]

already told him

[steep lily]

whats expected pop for duo 2x just about to wipe

[red olive]

Rampant Cheaters on Duo 2x\

[proven mango]

Please create a player report via https://discord.com/channels/277748656420028426/1118287481322872842

[pastel vector]

does boost do anything

[proven mango]

boosting the server should give you a boost kit in game. If y our discord is linked to the website and you boost, youll find your kit in /kit

[brittle hollow]

how long does a response on a ticket usually take?

[tribal leaf]

My team have kicked for vpn requires approval, why he kicked? He dont use vpn

[brisk magnet]

Depend on what the ticket is for, however we in the staff team try to help whenever we have time to

[languid trout]

no one looking for goddamn tickets there is a fvking cheater hope u guys working he is also flying when i asked him

[lunar lintel]

Im actively looking through all the tickets. There are lots of them tho and we´re going through them in the order they came in so depending on when you made your ticket it might take some time

[peak pond]

;

hey i boosted the server but i can't get the nitro kit on solo serv

[hard canopy]

@peak pondhi

can you write "/link" in game chat

[wicked cypress]

@glacial inlet Will diving gear now finally come back to x2 modded servers in tool boxes? why was it even removed thats such a downgrade

[hidden birch]

How long for a purchased kit to be able to be used

It says 2-3 mins on the website and I have not seen anything in game confirming

[sharp kestrel]

are there any active admins that watch these servers

just got roam raided by some cheaters that i had a whole team of 3 people make a ticket for an hour ago and not a single one of the tickets have been opened for investigation. what a joke of a server

[zinc path]

Hey please be patient only admins can review report tickets, and they are doing what they can to respond asap.

[supple hatch]

Anyone know when admin Will answer ticket?

[keen mural]

ı have a problem ı dont take vpn but ı can't play game

[civic meteor]

They will definitely open your ticket and look at it.

[keen mural]

where admin

[normal vortex]

Can you unbanned the Discord ban on a friend of mine who was banned in the past?

270104557298778113

[lunar lintel]

#❓┃submit-a-ticket VPN Whitelist

[night plaza]

hello ı boosted how ı get the booster kit ?

[quasi creek]

type ingame /link

[graceful talon]

How to fix that? Disconnected kicked: Suspicious Account | Appeal at discorg.gg/bestrustservers | [ID:]VZC5b0-ma | Timeleft:Perm

[tawny nexus]

Hi DiFors, you'll need to https://discord.com/channels/277748656420028426/1118287481322872842 under "Ban or Mute Appeal" - an Admin will get back to you ASAP

[supple hatch]

Can Anyone answer my ticket?

[brisk magnet]

Hello Liam, I can assure you that our team will help you out, you just need to be patience

[digital jewel]

i joined discord and linked and boosted how do i get my kit?

[fierce tundra]

./kit

[digital jewel]

y

ty

[toxic crane]

Is this automatic when you boost?

[hidden birch]

When are admins on?

[brisk magnet]

Is there anything we can do for you today?

[hidden birch]

I just purchased a kkit and have not been able to use it

[supple hatch]

how long does it take for admin to answer ticket i have waited all day

[brisk magnet]

Okay I see, have you tried /kit ingame?

[hidden birch]

Yes sir and it says I do not have perms

[brisk magnet]

After you purchased the kit have you tried to restart and rejoin the server?

[hidden birch]

I purchased it yesterday

So yes but I also got email confirmation and a statement I can PM transaction ID too

[brisk magnet]

I am not quite sure what the issue could be however you could open a ticket here https://discord.com/channels/277748656420028426/1118287481322872842 so our team can assist you further if needed

[hidden birch]

I opened one but I was just wondering when admins would be on to assist. Im in the US so I know our time zones are quite different

[fierce tundra]

@hidden birch have you done /link?

[hidden birch]

Yep I alreayd have the discord kit and the other free ones

[supple hatch]

can anyone answer my ticket i have waited the whole day

[proud radish]

Mods i need help please

[brisk magnet]

What can we do for you today?

[proud radish]

I bought a kit and was given the wrong one after submitting my ticket rtequest

[brisk magnet]

I would suggest you open a ticket here https://discord.com/channels/277748656420028426/1118287481322872842 so our team can assist you further

[hallow zodiac]

bro

[supple hatch]

mods can you answer my questions?

[hard canopy]

If you wait a little, an admin will look at your ticket as soon as possible.

[supple hatch]

I have waited for like 12 hours?

[digital jewel]

how does literally everyone have an sks

[tawny nexus]

How long have you been on wipe? A lot of people rush T3 🙂

[brave kindle]

reported a blatant cheater 5x now

[tawny nexus]

Hi Nateyo, if you haven't used https://discord.com/channels/277748656420028426/1118287481322872842 already, please do under "Player Report" - if you have already, our Admins will get to them as soon as they can. They have an abundance of similar tickets to work through and handle them in the order in which they're received. Thank you for your patience in the meantime.

[brave kindle]

yeah I reported him over an hour ago, its no biggie just wont play here again, clearly need to play premium servers as these accounts should be instad

[tawdry arrow]

hey ive send a report can you please look for the player on 2x Trio his name is Ronaldo

[frank breach]

how to verify

i forgot and my friend is dumb too

[vagrant meadow]

Hello, why hasn't anyone responded to my ticket for a week? I really want to play and I play without cheats, so why can't you unban me?

[normal hollow]

why are u banned then bro?

[vagrant meadow]

for suspicious account

[deft ermine]

Hi, sorry you have to wait so long; admins have many tickets to handle, and tickets are responded to in the order they were received

[vagrant meadow]

Yes I understand but I wrote a ticket on the 8th when I was banned and my game was ruined then why can't you just call me for verification to check and so that I can continue to play why ban? Can you please consider my complaint

[normal hollow]

can i see ur steam profile please

[vagrant meadow]

Let's move on to private messages

[fierce tundra]

As he said admins have a huge amount of tickets that can vary in the time they take them. So just be patient it will be answered when they can.

[autumn cipher]

so if my friend put in a ticket like just now im just going to have to be solo?

[vagrant meadow]

I understand but you also understand me I play half a day and the whole night I did not sleep so that I had a weapon a big house and then I get banned who is wrong here? I understand that the administration has a large number of applications but damn what should I do in this situation? 1 day of play without sleep is wasted

[fierce tundra]

For what did you get banned?

[deft ermine]

Sorry, I'm not able to deal with ban-related tickets; only Senior admins can.

[deft ermine]

he said he got banned for suspicious account

[fierce tundra]

Can they even appeal a sus account?

[deft ermine]

I think you can

[vagrant meadow]

For suspicious account

[fierce tundra]

how do i explain it to people since I forgot how to fully explain it with not just generated account

[deft ermine]

Like a bot-generated account?

[fierce tundra]

yes!

[hard canopy]

Have you been banned on Steam in the last 180 days?

People who were banned previously are not allowed on the bestrust servers because they have the ability to cheat.

[vagrant meadow]

Did you read my messages above?

[hard canopy]

yes

[vagrant meadow]

And what can you say?

[autumn cipher]

everyone has the ability to cheat lmfao

[fierce tundra]

Where did you buy your acciunt from?

[vagrant meadow]

Where did I buy it?

[fierce tundra]

yes.

[vagrant meadow]

on one trading platform

[fierce tundra]

2/2 for people buying accounts haha. Purchasing steam accounts are against steams tos.

[autumn cipher]

i bought my account from steam 👍

[fierce tundra]

Good!

[hard canopy]

Anyone can use cheats, but since it is a predictable situation for someone who has used cheats before to use them again, such players are not accepted.

[manic chasm]

How can you buy an account... From steam?

[vagrant meadow]

But Steam didn't ban me and there was nothing prohibited in your rules, besides, this is my first Steam account with the game rust haha

[autumn cipher]

i purchased it with dablooms didnt you?

[subtle cloud]

So guys am I just supposed to hop for the best or like what

[vagrant meadow]

Who are you talking about?

[hard canopy]

taco

[subtle cloud]

I have never used cheats in my life

[fierce tundra]

Well its still breaking tos. Make a ban appeal ticket.

[vagrant meadow]

Taco?

[hard canopy]

.

[subtle cloud]

I did make an appeal also I got dinner so brb

[vagrant meadow]

Does this violate your project rules?

[fierce tundra]

I'm going to sleep. Goodluck

[autumn cipher]

what

[fierce tundra]

Yes

[vagrant meadow]

If it's not too much trouble, could you send me the rule that this means since you brought it up?

[fierce tundra]

In the Cheating section bottom point.

[vagrant meadow]

My account was purchased more than legally I have no problems with the police or with steam support maybe it means theft of the steam account? I can show you the payment receipt

[fierce tundra]

No, steam doesnt normally do anything about it. But these accounts are mostly used for cheating thats why we always flag them and ban them. Thats why you need to make a ticket.

[hard canopy]

Selling Steam accounts is prohibited. According to the Steam user agreement, user accounts cannot be sold or purchased. If such an action is detected, your Steam account may be closed. Accounts are for the personal use of the person they were created for, and users who violate these rules may face difficulties.

[vagrant meadow]

I created a ticket on the 8th, they don't answer me, I can go through any cheating checks right now

[autumn cipher]

thats the trick i guess they just dont respond ever so they dont have to unban lol

[vagrant meadow]

But I do not violate your project rules, especially since there is a war going on in my country now and the prices for accounts are very expensive. I was only able to buy one.

[subtle cloud]

So like can you guys unban us please we did nothing wrong we didn;t cheat were just trying to play a game

[fierce tundra]

You did.

[vagrant meadow]

Bro, they haven't answered me since the 8th of this month and they say that I'm also to blame because I bought an account but I simply had no choice. I have played more than 1200 hours in the old free Rust and I didn't cheat but for some reason they make me guilty.

[subtle cloud]

dam bro so like im never going to be able to play this game

[vagrant meadow]

AND WHAT DID I DO? DO YOU UNDERSTAND?? HOW DID I VIOLATE YOUR PROJECT RULES BY BUYING MY FIRST STEAM ACCOUNT TO PLAY? I DON'T HAVE ANY OTHER STEAM ACCOUNTS

[hard canopy]

In my opinion, it doesn't matter whether you buy the account or not; the account is currently considered suspicious. You're not considered suspicious for wanting to buy the account. Most likely, you are evaluated as suspicious due to the many complaints made about you.

[fierce tundra]

By buying a steam in a 3rd party site.

[fierce tundra]

Cracked rust is pirating and illegal. Its filled with cheaters too.

[vagrant meadow]

Do you want me to repeat it again? I bought a steam account on officially recognized sites, I had no choice and no money, I wanted to play, what else should I have done? I don't live in America or anywhere else, I'm Ukrainian and I'm communicating with you through a translator

[vagrant meadow]

But I didn't play there with cheats, I have more than 1200 hours played And it is completely legal to play free rast

[fierce tundra]

I know it might be hard to communicate but the only recognized site by rust is steam.

[fierce tundra]

Pirating games is not legal.

[subtle cloud]

So what abt me can you just unbann me so I can play already

[manic chasm]

Wait for a response on your ban appeal

[vagrant meadow]

This is not piracy, this is a completely legal game, it's just an old version of the game.

[subtle cloud]

How long will that take like 10 days or what

[manic chasm]

And that's piracy, that's why the game is paid, piracy is made with old versions mate

[subtle cloud]

Cause I don't want o wait that long if so I'll just play on another server because you guys seem to care so much wheter an account is suspicious or not

[fierce tundra]

It's not an official Facepunch game. They didn't give them rights to it.

[vagrant meadow]

THIS IS EXACTLY SO THAT PEOPLE WHO HAVE NO MONEY CAN PLAY OLD VERSIONS OF RASTA

[hard canopy]

There is no official site where you can buy a Steam account. According to the agreement you accepted when creating a Steam account, you cannot sell your account.

[manic chasm]

So? That's still piracy

[fierce tundra]

Almost every server has the same rules to accounts.

[subtle cloud]

really

[vagrant meadow]

Then why don't the police come to their homes for violating their rights?

[manic chasm]

If you have money for more than 16gb ram and having a PC to run Rust, you can afford Rust.

[autumn cipher]

lmfao Ukrainian guy big mad

[subtle cloud]

Cause I was just playing on a server yesterday and its an official one with very high pop ever heard of rustoria

[vagrant meadow]

ok but am I breaking your project rules by doing this?

[fierce tundra]

Because lawyers don't come to the players they come to the creators of the game.

[manic chasm]

You buyed an account, a steam account, that's against steam policy and ours

[fierce tundra]

No, and your not banned for pirating a game.

[vagrant meadow]

It says there if they cheated on a new account, I have the first account and I played fairly

[subtle cloud]

do you guy let people play with eac banned accounts?

[fierce tundra]

Yes, if its above 180 days

[vagrant meadow]

So will I be unbanned soon? Or because I bought an account I can say goodbye to playing on your project?

[manic chasm]

Just be patient

[grizzled kraken]

One message removed from a suspended account.

[fierce tundra]

When the ticket is answered then we will see.

[vagrant meadow]

So how long should I wait? A month? 2 months? To play on your project if you don't look at tickets then why ban without reason?

[fierce tundra]

I dont understand your sentence.

[fierce tundra]

Your not the only one with a ticket open, and we do have a reason for you being banned.

[hard canopy]

#❓┃submit-a-ticket "player report"

[grizzled kraken]

One message removed from a suspended account.

[vagrant meadow]

What's the reason? Suspicious account? Haha then they could have called me in for a check right away

[fierce tundra]

No, since other people have been banned first and we do via order most of the time.

[vagrant meadow]

So how much longer do I have to wait?

[subtle cloud]

Im confused on why rustoria would let me play and not you guys

[manic chasm]

Each server has it's own policies and rules and how they do things

[vagrant meadow]

After a week of being banned on your project, Steam didn't ban me with Eacom in Rust, so why do you think I'm a cheater?

[fierce tundra]

These are the busiest days for us since main is wiping tommorw it's probally gonna be a day or two.

[subtle cloud]

Bro just let me play the game man like so what my account is sus idc im just trna play a game

[fierce tundra]

We don't think your a cheater but your account is purchased against the tos. And we need to check it.

[vagrant meadow]

м

[autumn cipher]

@manic chasm i got vip can you help ma boy out ( its not the Ukrainian guy)

[fierce tundra]

Since those accounts are cheap and you can easily cheat if we unban and ruin the expierience for others.

[vagrant meadow]

Ok thanks for the explanation

[subtle cloud]

my account was not cheap

[manic chasm]

wait, did u buy vip?

[fierce tundra]

<@&464827801644695552> Gang sub me out man it's 2 am

[brisk magnet]

😶‍🌫️

[autumn cipher]

yea tbx-58219225a81841-b37227

[fierce tundra]

I'm glad I can help you and I wish you get unbanned as soon as possible.

[manic chasm]

i told u to open a ticket not to buy vip 😭 😭 😭 😭

[autumn cipher]

same thing

[manic chasm]

no it's not 😭

[fierce tundra]

Thanks for making Farkas pocket thicker :DDDD

[hard canopy]

xD

[autumn cipher]

basically is

[subtle cloud]

just let me play twin I just wanna play with my homie bro we did nothing wrong

[autumn cipher]

frfr help a vip out lmfao

[fierce tundra]

Im not telling you again about this. Im about to be certain that your rage baiting me

[hard canopy]

We know that, but the account needs to be examined.

[subtle cloud]

yeah he is a VIP a very important person so you better listen

He is in charge here so you do as he says bc hes VIP

[autumn cipher]

i lit just need him to soft side this triange in the base you can ban him after

[fierce tundra]

I dont care that hes a vip. To me he is a player

[subtle cloud]

bro waht

[fierce tundra]

https://tenor.com/view/blue-role-blue-aqua-role-aqua-aqua-roles-gif-12242037083989466285

[subtle cloud]

lil bro thinks hes tuff cause hes an admin on a rust discord server

https://tenor.com/view/defcongaming-defcon-discord-dioscord-admin-discord-admin-gif-18695508

[manic chasm]

Alr guys time to quit it out

[fierce tundra]

https://tenor.com/view/yellow-dragon-nailong-gif-14713437061066074768

[fierce tundra]

Holy embed fail

[subtle cloud]

https://tenor.com/view/embed-fail-gif-21166005

[timid delta]

Melon. Please understand that we respect people who support the servers. But being a vip does not mean you control the staff and get to boss them around. You get in game perks in best rust servers.

[subtle cloud]

Bro you guys pay your admins like come on lil bro lock in twin

[timid delta]

Yeah and they are doing there jobs. Making sure suspect accounts dont get into the servers

[fierce tundra]

It's 2am I have to travel today at 8 am and Im here locked in.

[brisk magnet]

Our admins are hard working individuals

[subtle cloud]

Bro im pretty sure its a bot detecting if its sus bro

[fierce tundra]

It is but we process everything else.

[subtle cloud]

yall got 7 admins doing a whole lot of hard working or hardly working

[manic chasm]

Only one senior admin is online

[fierce tundra]

You should give it a try. #❓┃submit-a-ticket

[timid delta]

Would you like to play with a bunch of cheates

[hard canopy]

What time do you expect how many people to be active at 2 AM?

[subtle cloud]

honestly yes bro because I would slam them bro

[fierce tundra]

Lets run it tommorw evening, keep in mind I havent played in 2 weeks

[timid delta]

If you weren't in here distracting staff we could get a lot more done melon. And you wouldn't slam anyone "lil bro" please dont make threats.

[subtle cloud]

I haven't played in 6 months twin

[fierce tundra]

your the most random player even, you have 2 mutual servers

[subtle cloud]

AND

[autumn cipher]

ill drop irl cords rn ill dox myself lol

[fierce tundra]

your not slammint anyone

[manic chasm]

https://media.discordapp.net/attachments/1205698310812344320/1247199313298456706/convert.gif

[subtle cloud]

wdym in game of course bro like what

[timid delta]

Youre not hard bro u play rust.

[fierce tundra]

isnt this self harm and we can mute you?

[autumn cipher]

and you mod rust

[timid delta]

Is that an insult?

[manic chasm]

and you asked us to help u, so...

[subtle cloud]

ur a discord mod like what r we on abt

[fierce tundra]

And this is technically a paid position so its a job.

[manic chasm]

Well...

[subtle cloud]

bro do you go around telling people yeah my job is a discord mod

[fierce tundra]

or fueling a gambling addiction

[timid delta]

If anyone has any real.support questions id be happy to help.

[autumn cipher]

you in the US?

[proven mango]

Guys lets move this chat to https://discord.com/channels/277748656420028426/277748656420028426 please. This is for support questions

[brisk magnet]

😁

[manic chasm]

Yep, atleast keep it at #💬┃off-topic

[fierce tundra]

No, I'm from snowmers land

[subtle cloud]

no this is on topic how abt u guys skip mr unkraining get to the VIPS BABY COME On

[fierce tundra]

Your vip doesnt mean anything to me, your not getting special treatment.

[hard canopy]

Either you don't understand us at all or you're really pretending not to understand.

[timid delta]

We will contact youre friend when his issue is resolved. Thank you.

[fierce tundra]

Can we mute him if he keeps trying to purposefuly annoy us

[timid delta]

NEXT!

[subtle cloud]

bro what im not bro just help me out

[fierce tundra]

With what!!!?!?! For the past half hour you have said nothing usefull

[timid delta]

Make a support ticket or if you already have wait for a response.

Badgering and insulting the staff is not going to make it any faster.

[fierce tundra]

Goodnight everyone i'm not going to be answering any texts.

[subtle cloud]

yes u are cause ur a good boy

[brisk magnet]

🫡

[fierce tundra]

https://tenor.com/view/cat-meme-pee-cat-pee-funny-lmfao-gif-14727908981812019274

[subtle cloud]

@cursive nymph yo do you think u could help us out pretty please

https://tenor.com/view/bust-kurtangle-gif-20596458

yall some bots lil boy

[hard canopy]

You need to wait for the morning; most of the people who could help you are sleeping right now.

[subtle cloud]

alr you know what I like you man your a good guy so is bull

[cursive nymph]

what do you need

I don't see any tickets from you

[shell marsh]

what is this kicked: ban evading bs?

[radiant slate]

its not bs you will get permanently banned or banned for the set amount of time you are banned on your main account depending on the reason of ban if the ban evading is false then you would have to make a ticket about it and get the situation resolved by making a ticket.

[mossy sentinel]

Just got banned for teamlimit even thoi it is me and a duo on a duo server?

[brisk magnet]

I would suggest you go here https://discord.com/channels/277748656420028426/1118287481322872842 and submit a ban appeal

[mossy sentinel]

I did but no answer. wee got logged out outside

Our only two jackies

[brisk magnet]

Just be patience and our team will help you when they have time for it

[mossy sentinel]

But a false ban is crazy and for me to lose my loot bc of it is nuts man

[fierce tundra]

Thats technically three people since you said It's me and a duo

[mossy sentinel]

no ME AND MY DUO

[fierce tundra]

Did you happen to be friendly with someone?

[mossy sentinel]

No we legit are a duo

[fierce tundra]

Well nothing I myself can do about it currently. Be patient and your ticket will be answered as soon as possible.

[mossy sentinel]

smh

[fierce tundra]

There's only 5 admins so it will take longer espiacially because today is main wipe.

[mossy sentinel]

Its been an hour since i made my ticket

[brisk magnet]

I totally understand however just be patience and our team will assist you when they can

[proud gale]

how long to skip queue after payment

nvm all good

[lapis walrus]

an admin can check the report and ban the duo on solo 2x #4

[urban knot]

vpn

[dull dew]

Hi, i have the message Disconnected: EAC : ScopeX, even if scopeX is uninstalled, is it a ban message or something like that ?

Somehow i manage to reconnect, the message doesn't appear anymore

[hard canopy]

#❓┃submit-a-ticket ban or mute appeal

[bronze badge]

is transfering kits from one server to another allowed?

[slate pumice]

hello i did all the verifications and /link isnt working

[brisk magnet]

Hello, so if I understand you correct you have link your account to discord and tried "/link" ingame and is still not working?

[tawny sigil]

how do i see the ip of servers that is gonna wipe

[tawny sigil]

i think if you buy a kit it gets to all mabye

[brisk magnet]

https://discord.com/channels/277748656420028426/892059437492207626 here you can see the ip of all the server, let me know if this helped

[slate pumice]

yes ive been trying /link ingame and it hasnt worked

i linked steam discord and steam group

[brisk magnet]

Just to be sure, after you linked your account have you tried restarting game and rejoin server

[hexed oar]

how can i receive play2win 50h pack ?

[slate pumice]

yes i did idk what to do

[brisk magnet]

Are you playing modded or vanilla server?

[slate pumice]

2x solo

[brisk magnet]

I am not quite sure why you cannot claim the discord kit, feel free to open a ticket here https://discord.com/channels/277748656420028426/1118287481322872842 or ask someone in our team in their dms

[fierce tundra]

S

[summer flame]

hi everyone
i got kicked from the server for reason "Suspicious account". Can anyone help me to remove this ban? I just started to plat today and have no idea why I was banned

[lunar lintel]

#❓┃submit-a-ticket in the Ban appeal category

[summer flame]

I created the ticket already. How long does it take?

[warm remnant]

why is small oil on duo 3 not respawning for 2 hours now?

[pastel finch]

respond on ticket i reported a cheater

[summer flame]

pls respond on my ticket

[brisk magnet]

Hello, our team will respond to your ticket when they have time for it

https://discord.com/channels/277748656420028426/1265998262821847052

[whole siren]

how can i claim discord daily link all of this

[modern sable]

Type /link ingame, to link accounts.

[subtle cloud]

yo

@fierce tundra u on can you tell someone to help me get unbanned

[modern sable]

Did you create a ticket?

[fierce tundra]

No, you should be nicer to staff.

[long elm]

hey can any admins or mods help me we are getting raid by cheaters and doing the most to defend but we need help

[proven mango]

Please submit a a ticket @ https://discord.com/channels/277748656420028426/1118287481322872842 with any clips. I'll see if I can get an admin to check it out right now

What server btw?

[long elm]

qaud 2 2x

we all ready submited tickets i will send video links

[long elm]

please hurry they are one door from tc

[fierce tundra]

It's peak ticket hours your tickets will be answered when our admins can

[supple hatch]

Can anyone answer my ticket?

[brisk magnet]

I will say like Wubz. It's peak ticket hours your tickets will be answered when our admins can

[fierce tundra]

He has created a ticket I can't access sadly

[brisk magnet]

Yeah ik

[south nova]

can someone look at my ticket

[brisk magnet]

Hello, our team will respond to your ticket when they have time for it

[void locust]

Admins banned me for cheating without even asking my friend to screencast. They should have at least asked me to screencast on the PC. It breaks our legs. We are not to blame if the players are bad at PvP and open many complaints, but the administration should at least screen before banning. 6500 hours Rust

I've been playing rust since 2015, 6500 hours of gameplay

[deft ermine]

Hi, have you made a ticket? If you haven't, please create one under player report #❓┃submit-a-ticket. Admins will help you as soon as they can

[wary wren]

#❓┃submit-a-ticket create a ban appeal

[dusk girder]

Yes, I sent a ticket but no one responded.

[void locust]

Yes, my friend opened a ticket but the admins don't respond. We played for 2 whole days and in the end they just banned us without proof, so it's complicated.

[deft ermine]

Tickets are handled in the order in which they are received

[dusk girder]

I'm waiting. Will the base be destroyed?

It was a very unfair ban, I hope they at least don't destroy the base, I'm willing to give my screen if they want

[deft ermine]

No, your base should not be destroyed

[dusk girder]

I'm waiting...

[dusk girder]

hello?

[mild harbor]

@dusk girder you need to be more patient, the admins will get to your appeal when they can. Please understand that we all have lives outside the game.

[supple hatch]

anyone can answer my ticket?

[tawny nexus]

Hi Liam, sorry for the delay in my response. As I can't see your ticket, I can only assume it's gone through to Admins or higher. Please note that they have an abundance of tickets to work through and that tickets are handled in the order in which we receive them. Thank you for your patience in the meantime 😊

[night panther]

if i camp mil tunnels does the elite crates still respawn

[steep yarrow]

Yes they should respawn

[night panther]

if i like camp beside them , and how often they respawn on this server?

[night panther]

thats green crates but elite crates???

[steep yarrow]

same thing, just think they have a longer "cooldown"

[night panther]

alr

[brave dust]

a person with the nickname emerytura plays in a team of three players on the Bestrust solo/Duo 2x server #1393921156406448179

[plain hinge]

what is the usual time frame for white listing?

[modern sable]

Depends on when you create a ticket.

[modern sable]

Did you make a ticket?

[normal hollow]

What is the group limit? Is it the max team UI?

[normal hollow]

<@&513265319096221697>

[solid marsh]

hi, it depend on what server ur playing on

try to not ping staff

[brisk magnet]

Hello, our team will check your appeal when they have time for it

[dense ferry]

did anyone else get flagged as suspicious for no reason?

I already applied for an appeal

[tight galleon]

<@&513265319096221697> can you check my appeal

[lunar lintel]

It will be checked once we get to it

[pseudo flame]

asdasd

[queen ether]

Hello, good afternoon. Could an admin help us? Last night we disconnected from the base with all our inventory: armor, weapons... Today we connected and it says we died for some strange reason; we lost all our inventory. The base is fine, no one attacked us, we just died and that's it. We lost all our inventory, including the weapons that can't be crafted.

[brazen folio]

Create a ticket mate

[queen ether]

where?

[proven mango]

https://discord.com/channels/277748656420028426/1118287481322872842

[dusty burrow]

is duo2x #3 eu?

[normal gulch]

yes

[split onyx]

hello i need help

[proven mango]

Hi, what can we help you with?

[split onyx]

for report

[proven mango]

Please create a ticket over at https://discord.com/channels/277748656420028426/1118287481322872842 for any reports, appeals, applications, or other issues

[violet yoke]

I need help pls

While we were fighting, our electricity went out. Could you help us as a duo? We had some weapons.

Server Best Rust Solo Duo #7

It would be great if you could help us with just our weapons.

<@&464827801644695552>

[balmy drum]

We cant admins and mods dont interfere with the gameplay

[violet yoke]

thnx

[limpid prism]

нужна одна 4/5 в фуллку, рекрутынужна одна 4/5 в фуллку, рекруты

[dusk girder]

Hi, I was banned unfairly yesterday, I made 2 tickets and so far no one has responded to me, I'm waiting for someone to do something about it, I'm willing to show whatever they want to prove that I don't use anything, I'm going to make another ticket...

[brazen barn]

No need to open multiple tickets for one reason, our Administration team will respond as soon as possible.

[dusk girder]

2 days?

[cold vessel]

It may take longer for them to reply with certain situations please be patient with out admin team and try to avoid making multiple tickets because this will clog the time up making the wait time for a response even longer

[proud radish]

Does nitro kit not last a whole month?

[radiant slate]

it is forever

[queen ether]

One question, are there full wipes every 3 days?

[queen ether]

?

[radiant slate]

yes

on most servers yes it is 3 days im pretty sure theres a few servers that are 1 week or 2 weeks.

[junior briar]

?

., dxzsz2 u8ygv gbghgbm kop0ki

[hexed kindle]

question so admins can jus ban people because they feel like it ?

is that u john

[radiant slate]

no they always have a reason if not you should tell the owner or a higher up if you have any questions or concerns if its invalid then you should make an appeal.

[hexed kindle]

can u join a channel to talk

[radiant slate]

it is 3 am i am unable to speak at this time.

[cursive nymph]

Make a ticket please

[ocean bane]

Does anyone know (idk if this is a thing) where the map voting for Solo/Duo 2x #2 takes place cuz I can only find #3 on here…?

[mild harbor]

https://discord.com/channels/277748656420028426/1394328845842251926 @ocean bane

[ocean bane]

is that not solo only though

[mild harbor]

apologies, youre right, ill have it looked into

[ocean bane]

thanks @mild harbor

[orchid shadow]

I have a question what do I have to buy to have skinbox?

[fierce tundra]

Gold VIP or have 1500 hours on our servers. But I recommend you checking our #🛒┃store

[orchid shadow]

Is gold vip the only kit

[fierce tundra]

No everything above gold I think has skinbox

[untold hound]

is there a way to see what the map is going to be before it wipes?

[fierce tundra]

Yeah in the wipe feed

[untold hound]

hmm i cant see it on my discord

oh wait i found it

thankyou

[queen ether]

Today is full wipe?

Or wipe?

[agile needle]

Hello, how do I get the discord kit?

[quasi creek]

first /link after that /kit

[agile needle]

Thank you

[shy elbow]

@queen ether check it at #📅┃wipe-schedules

[ancient crater]

any staff for help

[lunar lintel]

#❓┃submit-a-ticket

[ancient crater]

i did

"I’ve been unfairly banned and I’m falling behind in the game right now. Isn’t there anyone who can help me?"

[lunar lintel]

Submit a ticket in the "Ban or Mute appeal" category

[ancient crater]

i did bro

[lunar lintel]

Then wait till someone answers you

[brittle robin]

Hello how do we recover the pack buy in store

[shy elbow]

What do you mean

[brittle robin]

I bought a pack and I can't get it from the server with the /kit

[shy elbow]

I believe you need to rejoin the game

[brittle robin]

I'm at game

[glacial inlet]

Hello @brittle robin
Please open a payment ticket.

[brittle robin]

It's done but the robot answers my questions badly

[glacial inlet]

The bot is asking the questions, it's not answering yours

But it appears, that you aren't playing on our servers at the moment.

Which server are you playing on? @brittle robin

[brittle robin]

Solo duo

[glacial inlet]

Which one?

[brittle robin]

x2 solo duo

[glacial inlet]

Can you screenshot the server name when you press ESC?

[brittle robin]

I can't send it

[glacial inlet]

Okay, then can you write down the exact name?

You aren't active on our servers.

[brittle robin]

I can't send either 😭

[brittle robin]

The bot blocks me

[brisk magnet]

Sorry if I am interrupting, but can you write the name of the server or send a screenshot in Farkas dms mabye?

[brittle robin]

@glacial inlet I dm you

[glacial inlet]

okay

[rare ferry]

ı submit a ticket when ı will get reply ı got banned unfairly

[shy elbow]

You’ll have to wait till an admin gets to you

[rare ferry]

my friend waiting until 21.26

when we will get a reply

[brisk magnet]

Like nightmare said an admin will review your ticket when they are available

[stable zealot]

Where can I find the Vanilla 2x server?

[glacial inlet]

Paste this command in f1: client.connect quad-2x-3.bestrustservers.com

You were playing on this server 🙂

[full geode]

Hi, is there an admin here? My ticket has been pending for over 10 hours

[cold vessel]

An admin will respond as soon as possible please be patient

[orchid rivet]

can anyone look at bestrust solo/duo number 6? The server is lagging like crazy for hours

people cant move and get teleported back

[proven mango]

Thank you for letting us know, I will try and get someone to look into it right now!

[orchid rivet]

appreciated, its been going on since wipe, surprised nobody mentioned it

[languid wagon]

cap

[granite hollow]

my ticket was opened but no response for almost 10 hours

[fierce tundra]

Please be patient we will answer it as soon as possible

[versed crystal]

Close my ticket please

how to close my ticket

[shy elbow]

Admins will close it for you

[versed crystal]

Close my ticket admins

[versed crystal]

@raven cypress

omg

ADMINS

urgently

[solid marsh]

open a ticket we will anwser you

[versed crystal]

I cant open ticket

because my ticket open

@Шейх, you have an open ticket, you can not open a new one.

Mio check private message

@solid marsh

[civic meteor]

новый тикет уже на другую тему? к сожалению самостоятельно закрыть тикет не выйдет, пока тикет не будет открыт администратором, он не закроется.

[wild mountain]

What's it?

куда написать тикет

[cold vessel]

Could I ask you what the issue is to close the ticket and to open a new one

[wild mountain]

why was I disconnected and kicked for violating the Timeleft 1d server rules

[cold vessel]

I will get an admin to look into this issue for you <@&1307830272636751872> <@&513265319096221697>

[wild mountain]

thanks

[cold vessel]

No problem just try to avoid opening multiple tickets as this clogs up admin time

[wild mountain]

I don't speak English well, and this is my first time on this server.

[balmy vortex]

Hey
Make a ban appeal ticket.

[wild mountain]

hi

you have an open ticket, you can not open a new one. He writes this to me

[cold vessel]

You can close your own ticket to reopen a new ticket

[wild mountain]

I've closed it and I'm waiting for a response from the ticket

[cold vessel]

Just give time the admins will respond as soon as possible

[lucid solar]

Can support take waiting room?

[modest sleet]

please ask your question in the chat, or at https://discord.com/channels/277748656420028426/1118287481322872842

[uncut tundra]

Does full wipe mean bps + map wipe?

[quasi creek]

yes

[ancient crater]

I would like to discuss a complaint with an authorized person in private. I am not comfortable sharing the details publicly.

[modest sleet]

open a ticket under https://discord.com/channels/277748656420028426/1118287481322872842

[ancient crater]

I have an open ticket, and the issue involves a user who coordinated with someone inside to get me unfairly banned. This person also left an offensive message on my Steam profile. Their profile is private. I’d like to discuss this privately.

[modest sleet]

okay, an admin will take care of your issue soon, please be patient.

[ancient crater]

My current ban ticket is under review and I’ve already submitted the requested files. However, I would like to speak personally regarding the unfair behavior involved. Does this really require opening a separate ticket?

[modest sleet]

the best thing to do is to wait until you get a reply to your current ticket as you can only create one ticket that will be replied to, after you have received your reply you can open a new ticket, unfortunately all admins are busy at the moment so this will take some time, but you will receive a reply soon.

[ancient crater]

I understand. Thank you for your support.

[modest sleet]

no problem 🙂

[lucid solar]

whast the point of channel then

[modest sleet]

in case there is no one here to answer you, but since there are people here to help you I have also given you the other option.

[modest sleet]

Is there anything else that we can help you?

[lunar lintel]

General questions

[wild mountain]

When the ticket is answered, they are silent for two hours.

[modest sleet]

please be patient an admin will take care of your request soon

[wild mountain]

Aah got it thanks

[kind bramble]

are admins watching servers?

[ancient crater]

mentor what is your real name

[stoic lava]

Depends some could be but if you think someone is cheating or something dont wait and make a ticket 🙂

[left pond]

What do I need to apply for a staff?

[tawny nexus]

Hi Isami, you can apply for "Moderator" and other roles by using https://discord.com/channels/277748656420028426/1118287481322872842 under "Staff Application" from there you can answer any questions sent to you by the bot. An Owner will review your application as soon as they can 🙂

[ancient crater]

Do your staff inform players when a ban is lifted

[modest sleet]

if you have written a request for a unban you will be informed about this ticket

[ancient crater]

Upon request, I submitted my Steam config files. I haven't received any response in terms of approval or rejection. I've been dealing with the ban process for approximately 24 hours.,

[balmy vortex]

Ban appeal tickets take their time because they go through in orders. Ranting about it is not gonna speed it up. Regarding if you will be notified, Yes you will. The person taking care of it will go trough it with you

[ancient crater]

Thank you for the explanation. I want to join in tomorrow's wipe — my only concern is this issue.

There's also something I'm curious about. Since the wipe started, I've only used the P2 and crossbow, and I've missed plenty of shots. Is it possible to find out exactly why I was banned? My duo's aim and kill count are even better than mine. What I want to understand is: what was the actual reason for the ban? Was it because someone you know requested it, or did an admin personally watch me? Or was it due to some kind of third-party software?

[shy elbow]

Pls ask this in the ticket

And we don’t ban if people ask us ni matter who we check it thoroughly

[wicked sierra]

Just cause someone was banned for cheating dosent mean their kills or headshot count has to be high the reason for ur ban can be found by creating a ticket and asking there!

[ancient crater]

Since my ticket hasn't been answered yet or is still under review, I haven’t been able to get answers to these questions. Isn’t the purpose of this room — according to the server rules — to provide a place where I can get a response to questions like “What’s the issue?”

thx for answers

[modest sleet]

unfortunately we can't give you any information about such things here, but as davide has already told you, you will be told everything you need to know in your ticket.

[balmy vortex]

Ticket related questions are not allowed to speak about in public chats 😊

If you have any concerns please share it in the ticket

[ancient crater]

ty all

[balmy vortex]

No problem, hope your problem will be solved quickly if it does goodluck in your wipe tomorrow

[red olive]

<@&464827801644695552> can I get a staff member in the wait room

this is ridiculous what Im dealing with rn

[shy elbow]

Make a ticket under other so I can help you can’t hop in a call rn

[red olive]

I already have a ticket open but no one is helping and its been 30 mins of hell

This kid is damn near rage cheating

[brisk magnet]

Be patiance and an admin will review your ticket

[red olive]

Im trying but understand im against the clock with the wipe

[wicked sierra]

someone who can help will respond as quickly as possible!

[red olive]

While everyone else is progressing I get to have a level 1 steam account with 1 friend and 1 game mowing me down

[wicked sierra]

i undrestand your problem but the only way is to wait i apologize!

[solid marsh]

here to help you

[frail tartan]

what should i do to have access to the in game chat?

[wicked sierra]

you should have access to type in all the rust servers could you explain what u mean?

[frail tartan]

"You are not in our discord or you are not verified. Please join here and link your accounts"

[wicked sierra]

try linking your account you can easily do that here:https://link.bestrustservers.com/

[frail tartan]

oh yeah it works, thanks

[wicked sierra]

np! let me know if theres any other questions

[pallid dune]

Are there any admins online currently?

[wicked sierra]

there is always admins avaliable to help! make a ticket for them to do so

[pallid dune]

No worries, I've made a ticket as I've had a random ban from myself joining the server. Just verifying there are some available for my ticket 🙂
I only started with my mates yesterday

[wicked sierra]

perfect! im sure they will get to your ticket as soon as possible!

[pallid dune]

Hopefully, Hoping for my 6 hour rust session XD

Do admins handle ban appeals?

I have no idea what I possibly could've done to deserve a ban

[wicked sierra]

they do! just be patient and they will get to your ticket if there was a mistake u will be unbanned!

[pallid dune]

Im going to hop on another game for now, Being patient waiting for response

[void pawn]

HWID banned if your not able to launch the game itself so you click on play on steam and the game dont start just a message pop up saying that you are banned but if you banned on the account not HWID the game launch propely but if you try to join a server it say that you are banned from rust

is it true

[wicked sierra]

Sorry I dont get what ur asking? Can you say it differently

[void pawn]

so i was told that to know if im banned hardware from rust ill have to run the game on the banned account

if the game let me launch and get to the servers screen and try to join a server but get kicked with the banned message then im not banned hwid

but the game itself dont let me launch it even if i press play on steam and it dont let me start it then its a hardware ban

[wicked sierra]

That means the steam account is banned i belive

So its stopping you from even launching the game

[void pawn]

can i explain what happend exactly

[wicked sierra]

We cant do anything about steam bans you would have to try and work it out with them we only control bans from our server

I recommend trying to contact steam support and telling them there!

[void pawn]

i got my steam account stolen and the hacker who took my account cheated in rust i have another account with rust on it but im afraid if i just switch to the other account it might get banned too so im trying to know how can i know if im banned Hardware or account ban im not trying to make you guys remove the ban for im i just asking if i can know what type of ban i have

[void pawn]

i contacted steam they said they cant do nothing contact facepunch i contact face punch they say they dont care its my problem if i didnt secure my account

[wicked sierra]

Yeah I'm sorry man but there's nothing we can do either its all up to facepunch and for the question of if ur software banned they dont make that accessible to check cause other cheaters will just use that to work around

I wish you the best of luck!

[void pawn]

ok

[pallid dune]

still being patient 😦 almost 2hrs 😦

ngl pretty sus how I get "banned" for "ban evading" on a server i've never played on... then our neighbours try and offline raid us

i've only got a limited amount of time to play per day 😦

[wicked sierra]

I promise the admins in charge of unban requests will be with you as soon as possible

[ebon python]

IM STILL getting a message to verify but i already did all the steps?

[wicked sierra]

Hmm did you also join the steam group?

[lean stag]

If its a cheat based ban then you can't get unbanned in that account because facepunch can't remove it and on EAC can and EAC has a policy that they wont remove cheat bans. And you wont get banned again if you start playing on an another account.

[ancient crater]

im waiting like 36 hrs for unexpected and unfairly ban

[radiant slate]

you can appeal it by making a ticket once you have made a ticket it should not be long before an admin reviews and decides weather you should be unbanned or stay banned you can appeal your ban in https://discord.com/channels/277748656420028426/1118287481322872842

[ancient crater]

i have already opened a ticket, and they asked me to send my config files—specifically, the request came from the ticket support system. I submitted the files, and im still waiting. its been around 16 hrs since I sent them, but havent recieved any update on whether the ticket has been reviewed or not

[radiant slate]

it is pretty late at night you might need to wait a while longer into the day.

[ancient crater]

sure

[radiant slate]

sorry for the invonvience

[wild mountain]

when will they respond to my ticket?

[fierce tundra]

As soon as they can, It's early in the morning be patient

[wild mountain]

Ohhhh well okay

[void pawn]

i tried to enter a server and it said steamauth: gamebanned is it hardware or account level

[radiant slate]

well we cant do anything about that

[shy elbow]

No it’s that you got a game ban

[radiant slate]

contact rust we cant do anything

[shy elbow]

That’s something facepunch did so you have to contact them

[void pawn]

im not asking you guys to do something

im asking is it hardware or account level i have other accounts i cant join using them but im scared if its a hardware then ill get them banned

[stoic lava]

Dm me with screens pls mby i can help

[shy elbow]

Make a ticket for other so we can help

[radiant slate]

so your admitting to ban evading? lil d

[stoic lava]

Or make a ticket

[digital narwhal]

BESTRUST QUAD 2x #4 is wrongly listed. In rust it shows that it is North American server, but it is clearly EU server.....
From EU we have ping 10-30 and NA players 150+

It kills that server because NA players leave after they found out what their ping is and EU players do not even join when it is NA🙂

[quasi creek]

Quad 2x #4 is NA not EU

[hard ember]

is there a command to see your kda in the server?

[shy elbow]

/stats in game

[regal tusk]

It is fixed now, thanks

[river gorge]

Hello, I am able to connect to any bestrust server. But I cannot rejoin the wipe I was playing. My teammate is able to though. Is this a known issue? I keep getting "connection attempt failed" every other server works and there are currently 37 players connected.

Server client connect is "client.connect 185.172.175.17:28015"

[shy elbow]

Could you make a ticket in the other category so we can help you further in private pls

[river gorge]

Ok! Thank you.

[shy elbow]

Did you make. A ticket @river gorge ?

[slim compass]

Hello, can I appeal the ban?

[chilly bane]

where do i make a ticket?

for a server rules breaking report

[deft ermine]

Make a ticket here #❓┃submit-a-ticket

[chilly bane]

thanks

[deft ermine]

np

[merry canyon]

same goes for you make a ticket here under the button appeal #❓┃submit-a-ticket

[hot river]

/veriy

[untold wigeon]

/linc

[shy elbow]

Do /link in game @untold wigeon

[queen ether]

Hi, do you have a maximum trios server that has a weekly wipe and a monthly full wipe?

[merry canyon]

#📅┃wipe-schedules shows all servers and how often they wipe im sure there is one there for you that you'd like

[slim compass]

how can I find out about the results?

[wicked sierra]

What results are you referring to?

[slim compass]

unban

[fierce tundra]

Check the ticket you submitted

[slim compass]

where?

[wicked sierra]

Have you made a ticket?

If you haven't u have to make one at #❓┃submit-a-ticket

[vast garnet]

duo 2x crashed? client.connect duo-2x.bestrustservers.com

[safe pawn]

client.connect trio-2x.bestrustservers.com crashed????

[digital narwhal]

No problem 🙂
Btw Quad 2x (#1 EU) just dropped down... server is off

[graceful wave]

client.connect trio.bestrustservers.com did it crashed?

[merry canyon]

most servers just went down most likely a crash at the host

[stoic lava]

guys chill out we are checking situtation

[merry canyon]

we are working on resolving this issue

[safe pawn]

is all servers??

[vast garnet]

most

[merry canyon]

as far as i can tell its a cluster of servers including trio 2x

[deft ermine]

No, I dont think its all the servers

[elder plover]

quad server too

[merry canyon]

yeah its a few servers

[cosmic falcon]

when are they going to go back up?

[trail coral]

how long is the time out in trio server

[cobalt quiver]

Lets hope for fast fix on the problem.

[trail coral]

how long isy it usualy

[merry canyon]

trust me we are trying our hardest it would help us the most if everyone holds tight whilst we work on fixing the issue

[cobalt quiver]

20 min i think

[cobalt quiver]

sure thing

[potent quail]

Hey legend,
Just wanted to let you know the server will be back online soon—no need to stress. Everything’s under control, and your base, progress, and legacy are all safe. You’ve been a key part of what makes this server great, and we can’t wait to have you back in action. Hang tight—it won’t be long now. 💪🔥

[trail coral]

can you tell when is it back

[merry canyon]

im sure we will send out a announcement when its back up

[cobalt niche]

how long yall think

[trail coral]

1h

[viscid bison]

...

[somber rapids]

How ever long they need when do ppl get of their bags?

[red olive]

Hey legend,
Just wanted to let you know the server will be back online soon—no need to stress. Everything’s under control, and your base, progress, and legacy are all safe. You’ve been a key part of what makes this server great, and we can’t wait to have you back in action. Hang tight—it won’t be long now. 💪🔥

[merry canyon]

please everyone take a moment to look at #📢┃announcements we are doing all we can to get everyone back on their grindset

[cobalt niche]

why did i get mutted

[potent quail]

Yo champ! 🚀
The server took a tiny nap—probably tired from all the chaos you’ve been causing 😎 But don’t worry, it’s waking up soon, fully recharged and ready for more madness. Your loot is safe (probably 👀), your base is intact (hopefully 🤞), and the wipe gods have not struck… yet.
So grab a snack, stretch those PvP fingers, and get ready—Rust life resumes shortly!

P.S. If anything's missing, blame the chickens 🐔💥
#📢┃announcements

[cobalt quiver]

Best announcer on discord 😂 stress level from 100 to 0 instantly thnaks @potent quail

[potent quail]

Hhhhhhh

[cobalt niche]

shut yo corny ass up

[potent quail]

All thanks to a bit of chatGPT

[digital jetty]

whats the difference between vip and lifetime kits?

[cobalt quiver]

Still totaly fire XD

[stoic lava]

chill out please dont be rude to mods

[spiral bramble]

https://tenor.com/view/donnie-darko-jake-gyllenhaal-you-are-such-a-fuckass-pissed-annoyed-gif-4711153

[digital jetty]

.

[trail coral]

when up again

[merry canyon]

one you have to repay for every 30 days the other one you keep as long as your account/server exists

[digital jetty]

ty

[merry canyon]

you are welcome

[trail coral]

how long i have ak in oil

and mp5

[serene saffron]

ooksä niinku retu?

[safe pawn]

wtf 10 minutes????

[trail coral]

e

[safe pawn]

wow

[trail coral]

en

[serene saffron]

jätkä kysyy nyt 4 kertaa ja 4 kertaa vastattu lue ne viestit saatanhna

[trail coral]

e

[serene saffron]

oon dokissa ja vien sun ak kittis

[trail coral]

ok

et läydä mun body

[serene saffron]

varmasti

[trail coral]

1v1 smoilil

[serene saffron]

miks itket sit tääl et sul on ak ja oot oililla jos oot "niin hyvässä piilossa ettei kukaan löydä"

[trail coral]

itkeks mä nyt vai

[serene saffron]

juu

[trail coral]

nice en huomannu

[merry canyon]

guys please keep this channel for support questions only we have general chats for this

[serene saffron]

im supproting my fellow finnish dude

[trail coral]

yea

[serene saffron]

explaining the situation ykyk

[jaunty wren]

the server is down besttrust solo/duo 2x justwiped 17.07 ?

[serene saffron]

woah really?

[merry canyon]

yes multiple servers are down look at #📢┃announcements please

[jaunty wren]

okay

[stoic lava]

#📢┃announcements check this mate

[digital jetty]

any ideas when will this be fixed?

[jaunty wren]

When is he coming back?

[merry canyon]

that is fair but please do that in a diffrent channel since 1v1 isnt a support related question

[trail coral]

ok man

[serene saffron]

sure idk why he's waffling abt some 1v1

but yeah sry

[safe pawn]

gg server

[tame yoke]

yo i cant connect to quad 2x 4

[deft ermine]

Currently, some of our servers are down. It might be that. We're working to resolve the problem asap

[tame yoke]

oh damn

[whole ruin]

how long does it take to fix

[tame yoke]

well good luck

[glacial inlet]

#📢┃announcements

[deft ermine]

It should be back in 26-27 minutes

[green topaz]

how do i report a cheater

[cobalt niche]

do i get free rank for the inconvinience

[deft ermine]

#❓┃submit-a-ticket Under Player report

[fierce tundra]

sadly, no

[merry canyon]

id like to thank each and everyone one of you in advance for your patience you are all amazing individuals ❤️

[barren herald]

why is my nitro boost kit not there anymore

[stoic lava]

make a ticket stuff will help you #❓┃submit-a-ticket

[feral holly]

there will be no rewipe on those servers that are not working?

[rapid gust]

client.connect trio-2x.bestrustservers.com dead?

[balmy vortex]

Servers up in 1 minute

[smoky moon]

#📢┃announcements

[red olive]

So that was a lie

[somber rapids]

Its up

[safe pawn]

gg server

[stoic lava]

servers up restart rust if you dont see it

[jaunty wren]

server is down ?

[deft ermine]

No, they should not be down anymore

[jaunty wren]

The server bestrust solo/duo just wiped 17.07 is down -_-

[deft ermine]

Does it not appear in your history?

[jaunty wren]

ah yes

thank you

[ancient crater]

How is it possible that I get banned just 30 minutes after someone says "I will get you banned" in-game?

[stoic lava]

@ancient crater idk man only thing i can tell you is try to make a ticket #❓┃submit-a-ticket

[shy elbow]

Yea indeed

[ancient crater]

i did

i sent configs but he cant say anything about this situation xd

he just said u are cheater but he not found anything in configs

A Turkish player insulted me and said “I’ll get you banned,” then actually did — and later commented on my profile saying “See how I got you banned.” Is there really no solution to this?

[shy elbow]

Could u dm farkas and tell which admin

Or the master

[ancient crater]

i cant see whic admin

[lunar lintel]

Ban appeal team has been doing it for years

Very rarely false bans are kept

[ancient crater]

ok can u check my set-up or configs specally

[shy elbow]

Knallbutnkoale could u double check I don’t really believe he’s cheating

[stoic lava]

me either

[ancient crater]

A Turkish player insulted me and said “I’ll get you banned,” then actually did — and later commented on my profile saying “See how I got you banned.” Is there really no solution to this?

[lunar lintel]

If your appeal was denied then there's nothing i can do

Ill double check and maybe ask again

[ancient crater]

i can send ss too

I'm also actively playing on official servers without any issues. So how is it possible that I get banned here just because of one person's words?

How is it fair that I get banned just because I killed someone and took their loot?

$20 means nothing to me — I can easily buy a new account and play again. What I can’t accept is the injustice.

[lunar lintel]

From what I can see you were not falsely banned. Looks like you have a rust gamebanned Account 90d ago

[ancient crater]

no i dont

im not playing rust 90 days ago

[stoic lava]

i dont see gameban on his profile

[shy elbow]

Btw if you get a new account we can hardware ban you so don’t do that

Also ban evesion

[ancient crater]

My account just wasn’t active because I had taken a break from Rust — that’s all.

[ancient crater]

i know what is the rules

[lunar lintel]

You def get gamebanned for being inactive.

[ancient crater]

im just saying. im legal if i want i can do but i dont wanna cuz i know rules

im nor gamebanned check again my profile

[shy elbow]

Did you notice unusual activity

[ancient crater]

any game im not banned any time

[lunar lintel]

You made multiple appeals in the last 24h and it was reviewed every time but got denied

The Chance that its false is basically non existant

[ancient crater]

im connecting same person everytime

so why result is not changed

[lunar lintel]

Because you arent following the rules.

[ancient crater]

I'm not sure if you've ever played with Turkish players or admins before, but many of them abuse their powers. It's quite ridiculous that I was banned within 30 minutes after someone in-game said, “I will get you banned,” even though I wasn’t cheating at all.

I submitted my config files to you, and even though nothing suspicious was found, my ban still hasn't been lifted. The person who made this false accusation also left an offensive comment on my profile, saying things like “I got you banned, go find another server.”

Despite all this, I haven’t received any support regarding the abuse of power by some Turkish players. I have no intention of letting this go. I’ve also emailed Facepunch and they are welcome to review my entire computer and files — I have absolutely nothing to hide. I do not accept this kind of discrimination.

[ancient crater]

Can you please explain how I can make sure I’m following all the rules properly?

[stoic lava]

idk what the chances of having here a corupt admin who is doing favor to turkish guys

[shy elbow]

Yeah and if you have a complaint make a ticket for it

[ancient crater]

All I did was join the game and kill a player — then I got insulted and banned right after he said “I’ll get you banned.” So tell me, what rule did I break? Was killing him the part where I didn’t follow the rules?

[ancient crater]

so yu can check my profile and see last comment

[stoic lava]

you need to have a name of an admin that banned you no ?

[balmy vortex]

Can, didn’t we talk about something yesterday

[ancient crater]

he said: "See? I got you and your friend banned. Now go find another server, losers."

[stoic lava]

who banned him ? 😄

[ancient crater]

idk just look to logs pls

[ancient crater]

o yes hw u

[shy elbow]

Can we take this very seriously but if you have made a lot of tickets and all got rejected the change is small that they are false as mentioned before and there is no way the same admin keeps responding

[stoic lava]

i saw that ass instead of as 😄

[ancient crater]

Do you really think I would put this much effort into something if I knew I was wrong or if it wasn’t worth fighting for?

[shy elbow]

Yeah had to change it real quick

[ancient crater]

I would’ve just bought a new account and moved on.

[stoic lava]

from my admining past ik a lot of cheaters like this bro

or i knew

[shy elbow]

It wouldn’t really matter since they would ban you again

[ancient crater]

You might be right. idk but not me

[balmy vortex]

Let’s try not to talk ticket topics in here shall we, how is everyone doing?

[stoic lava]

😄 good you about to go sleeping xd

[shy elbow]

Good idea Davide I’m doing great

[ancient crater]

A bit disrespectful.

[stoic lava]

i mean he is right

this is not for ticket topics its for questions

[ancient crater]

You're not dealing with a child or some clueless person — I'm just trying to communicate normally and stand up for my rights.

[shy elbow]

Can you can make a ticket so we can talk further private

[balmy vortex]

He has a pending ticket, it’s waiting to be answered 😊

[ancient crater]

sure i already did many times.

[shy elbow]

Then an admin will get to you when they get the time wait patiently pls

[ancient crater]

I still haven’t received a clear answer as to why I was banned. You couldn’t find anything in my config files, yet I have no idea what the actual reason is.

Davide, you seem to prefer shutting things down rather than solving them. Sometimes things can’t be handled through tickets alone. Being a staff member also means dealing with situations like this — please try to be a bit more understanding.

[shy elbow]

Again pls wait till an admin gets to your ticket so we can keep thing tidy and so them correctly

[stoic lava]

you were banned for cheating and there is nothing we can do in this chat wait for ticket answer

[balmy vortex]

Im on your side, I want your problem to be solved although it’s nothing in my powers I can do, ban appeals are being taken care of senior admins. To make up for your frustration I will bump your ticket to the person taking care of the ticket

[ancient crater]

Alright, let’s do that. But is it possible to have the tickets reviewed by someone who can evaluate them objectively — either from the staff or those handling ban appeals?

[fierce tundra]

did my message just get deleted

[balmy vortex]

Yes.

[fierce tundra]

why?

[stoic lava]

davide will keep answering your messages not me now

[ancient crater]

I’m truly grateful for your understanding and this gesture. Thank you — I’ll be waiting for your word.

[balmy vortex]

No problem and I’m truly sorry for the wait, I will take this in consideration for less waiting time on ban appeals

Let’s just keep ticket topics out of public chats 🤗

[ancient crater]

Thank you. You’re right about the chat — I apologize.

[rare ferry]

He says that he didn’t cheat and that he shared his logs as part of the evidence procedure, yet he is still banned.

[shy elbow]

Thx alex but things have been fixed

[rare ferry]

thats my friend actually we have been playing for like 4 years

[atomic void]

Good evening friends. Just a quick question. I applied for mod position and was told i have received it. Do we know how long it would take to get said position in game or no?

[mild harbor]

You should be able to message @regal tusk now

[atomic void]

Thank you kindly sir

[mild harbor]

No probs

[atomic void]

Unfortunately not it seems. I shall wait for further response

[mild harbor]

Go back on your ticket with your application and let him know, hopefully he’ll receive that message

[atomic void]

@mild harbor can i send u a dm?

[mild harbor]

Sure

[sand rock]

How do I get linked? I did everything and joined the group

[long snow]

once youve linked everything you can use the /link in game to get your kits

[sand rock]

Thanks a lot bro 👍

[sharp marlin]

How get i claim the daily kit i just join

[devout zinc]

do /link and /kit in-game

[sharp marlin]

i already did it but it keep said no permission

[devout zinc]

Try relog

[sharp marlin]

i already try it

[devout zinc]

Which kit you trying to claim?

[sharp marlin]

the daily

Ahh nevermind

[devout zinc]

There's an arrow on the right side when you do /kit, go to the end you should see the kit

[devout zinc]

^

[fringe matrix]

Didn't know where else to post this, but there's a cactus bug where you get thrown off the horse and instadie, even though the horse is walking/running at the lowest speed. Died to that a couple of times and some random looted me on the run back 😛 Is this a Rust bug or just a BestRust bug?

[wicked sierra]

rust bug we sadly cant do anything about it

[radiant slate]

servers lagging like hell

[wicked sierra]

lag is temporary will be fixed soon be patient

[radiant slate]

i am...

[nimble lily]

Have you guys reached out to an admin?

[wicked sierra]

yep

[nimble lily]

Alrighty

[maiden hawk]

I’ve just boosted server

Do I have to reconnect to get kit

[radiant slate]

its a command

[maiden hawk]

What do I type

[radiant slate]

/auth/ /link

[maiden hawk]

Thank you man

[maiden hawk]

Is rust+ available on bestrust?

[wicked sierra]

yes!

[maiden hawk]

Okay thanks!

[fallen marten]

is insideing ban able

[radiant slate]

depends the situation but in most cases no.

its a pretty dick move though

[atomic void]

Wum by this?

[radiant slate]

insiding like leaving someones team and stealing stuff in the proccess or changing codes and deserting your friend basically betrayal

[atomic void]

Oh i thought he went deep, authed tc and placed own bag lol

[radiant slate]

either he got insieded or he did inside

[atomic void]

Ahhh bad move

[radiant slate]

yep.

[radiant slate]

well if its intentional it is bannable

[radiant slate]

it is bannable sorry

[lunar lintel]

Only on the Main servers its bannable

[fallen marten]

How about 2x

Duo

[lunar lintel]

Only @rough tulip and @edgy harness have rules against insiding

Its technically allowed on all the other servers but still not rly nice

[fallen marten]

Ohh alr so is it chill to inside on 2x duo or nah

[lunar lintel]

There are no rules against it on that server

[fallen marten]

Ohh okay thank you

[radiant slate]

Switching teammates on the condition that:
The player is already offline and is not coming back for the wipe.
You change all codes and remove any authorizations that the player that left may have in your base.

wouldnt this apply?

<@&463346627848175617> im confused?

is this allowed

[mild harbor]

so youre allowed to swap teammates, when you do, the original teammate must have no ability to get back in your base, ie change the codes, remove auth from tc and stuff @radiant slate