❓┃support-questions

[cunning raptor]

cheater

gg 200 hours his cheater 76561199799949180

[calm stratus]

If you want to report a cheater, please open a ticket in the Player Report category here:
https://discordapp.com/channels/277748656420028426/1118287481322872842

[quasi creek]

i will check

[lucid solar]

I opened a ticket about ban appeal can someone check it

[quasi creek]

this could take a while please be patient

[lucid solar]

I mean can you admins not be so hasty, closing my ticket not letting me explain why im opening the ticket fro someone else

[lucid solar]

Yo

[glacial inlet]

There aren't any ban appeals from you

[twin bobcat]

hi i have buy in the stor daily scrap plus but i cant have acces

[lapis juniper]

What to do if banned?

[quasi creek]

#❓┃submit-a-ticket ban appeal

[prime belfry]

have someone trio #3 map in search history? pls send that here

[echo lark]

i linked my acc with the server and I cant claim the kits

[rich hawk]

Do /link ingame

[echo lark]

already did it

[quasi creek]

[echo lark]

and i restarted my game

[rich hawk]

Did the message appeared saying you linked everything successfully?

Then do /kit and you should be able to claim your kit!

[compact pelican]

Does the ban appeal reply come to the dms?

[rich hawk]

Yes, from our @valid quail

[echo lark]

nope

[tired berry]

Link Results | Steam Found

Steam ID

76561199141426205

Discord ID

1046516993672613999

Links

[BattleMetrics]
[Steam Profile]

Bestrust Servers

[glacial inlet]

You have the necessary permission ingame, you should be able to claim it

Use /kit and go to the last page

[echo lark]

it only says get link

i can screen share it to u

[calm stratus]

Did you do /Link ingame?

[echo lark]

yes

let me restart my pc

[cursive coral]

it's been loading for 10 minutes ( Bot for appeal), is it normal?

[echo lark]

still not working

[outer osprey]

how do I collect the reward in the game for subscribing to the discord server

[vapid hollow]

Try restarting discord and your net, shouldn’t be an issue after

[vapid hollow]

First go to bestrust’s website and link/login there then, try doing /link ingame also

[placid crow]

ban appeal bot keeps thinking what to do

[south elbow]

Have you enabled direct messages from this discord server?

[placid crow]

yes

[placid crow]

can somebody help about this

[cursive coral]

Doesnt work.. :/

[placid crow]

yeah i did too didnt work

[outer osprey]

I have fulfilled all the conditions, but the /link command only says "you have successfully connected your account, thank you"

[placid crow]

bot is still thinking after 30 mins so useless i just want to use ban appeal

[bold remnant]

any admin?

[quasi creek]

yeah

[bold remnant]

i have a quad playing in trio

[quasi creek]

please make a player report ticket

[bold remnant]

already done

[placid crow]

bot is just thinking not doing anything

[quasi creek]

are you able to cancel it?

[placid crow]

i can delete the message

[quasi creek]

yeah do that and then do it again

[placid crow]

already done still thinking

if i click the "other" it works but when i try to ban appeal it doesnt work

[vivid thistle]

can someone check vpn tickets right now please

[fresh elm]

/link

[quasi creek]

you have to use this command in the ingame chat

[snow geyser]

why i dont have mi kit nitro in game ? @valid quail

[calm stratus]

Did you Link already ingame?

[snow geyser]

yes

I LINK MY COUNT 2 TIMES

[quasi creek]

please type /link again after that /kit

[placid crow]

Can permanent toxicity bans be opened?

[lunar lintel]

Bans?

[floral grotto]

hi admin

[glacial inlet]

hi player

[olive musk]

check this two shitters
76561199734297390
76561199711967152

G24 top right

[red haven]

#❓┃submit-a-ticket

PLAYER REPORT IN HERE

[olive musk]

submited 30 minutes ago. we lost 3 hours of progress because this two guys shots 200m at oil

how much did they paid you to play with cheats?

[glacial inlet]

admins are working on tickets, yours is next

[glacial inlet]

🤔

[olive musk]

anyways, we r expecting any compensations

[red haven]

ADMINS DO ALL THEY CAN TO HELP PEOPLE WITH REPORTS THERE IS A LOT OF REPORTS... U NEED TO BE PATIENT WITH US 🙏

[glacial inlet]

turn on caps lock pls

[floral grotto]

hi. i buy vipkit .i cant take this kit

[glacial inlet]

hey,
I'll check it, 1 sec

[red haven]

okey done sorry

[olive musk]

okay thanks

[floral grotto]

thank tyou

[glacial inlet]

You bought vip vanilla for all servers. Which kit did you want?

[floral grotto]

silver?

[glacial inlet]

Bronze costs the same as the vip you bought, so I can just switch it, if you want

[floral grotto]

yea

[glacial inlet]

okay

[glacial inlet]

done, use /kit

[midnight wedge]

<@&464827801644695552> any help

[unborn prairie]

hello!

[narrow sedge]

what may we help you with @midnight wedge

[midnight wedge]

i got banned in bestrust 2x trio eu . and i created a ticket but i didn t get answer

[quasi creek]

this can take some time please be patient

[midnight wedge]

@quasi creek it s like a month from now

[quasi creek]

could you please send me a screen via dm

[glacial inlet]

Hello, I unbanned you

your ticket was closed already, but the ban may have been a mistake

[midnight wedge]

@glacial inlet really thanks bro

[wispy zodiac]

how do i find out how many hours on best rust i have played?

[smoky maple]

/playtime in chat on one of bestrust servers

[lapis walrus]

hi, how many times an unban can take ?

[quasi creek]

can't say exactly but may take a few days

this is normal

i can understand that but we also have many others waiting for a ban appeal it takes time for the admins to get to your ticket

[snow geyser]

/link

[rich hawk]

Type this ingame

[runic cobalt]

/link

[rich hawk]

type this ingame

[runic cobalt]

I typed in the game and it didn't work.

[bold remnant]

yo solo only server is not responding

[runic cobalt]

Is there a way to check for me? I bought the VIP Daily Construction. @rich hawk

[wide glacier]

Did the Solo server go down? I lagged out then I can't connect anymore

[rich hawk]

#❓┃submit-a-ticket message > VIP Store

[timber scroll]

How do I get an update on my ticket? I haven't gotten one in several days. I've also asked for one in the ticket

[quasi creek]

This could take some time please be patient

[opal ibex]

pls someone can text back on my ticket

[wanton wolf]

why do I have no acess to my kits?

[red haven]

u play on vanilla ?

[cloud yacht]

Have you linked your account to discord and steam?

[grave breach]

where my ticket discord in the server trio 2x 3#
i have link steam and discord

[red haven]

ur ticket or ur kit ?

[grave breach]

kit*

[zinc gulch]

I have been banned and created a ticket but this never got resolved

[red haven]

u need to link with dc and steam and join the group on steam then /link in game to take the kit on game

[red haven]

admins work on tickets ull be next be patient

[zinc gulch]

no they just ended the ticket and im still banned, no explanation was given to me. Apparently my account is suspicious but i have never been banned from any server before

[grave breach]

thank you

[red haven]

anytime 🙏

[zinc gulch]

im not sure how it is decided my account has "suspicious activity" but it is incorrect

[split bloom]

fix this fckn atack heli

[south elbow]

What seems to be the issue with attack heli?

[wraith inlet]

how can i report someone ?

[red haven]

#❓┃submit-a-ticket

[red haven]

its player report in here

[magic temple]

Oh damn ahmed ur an og

[red haven]

[ruby ridge]

after i /link and connect everything how do i receive rewards like the scrap and hqm

[calm stratus]

/kit then ingame

[calm stratus]

Did it work, where you able to get your kit?

[exotic pendant]

Where kits for 2k hours players in mod server?

[red haven]

there is only kit for 1k warrior pack

[vapid hollow]

You might be mistaking 2k hours in rust or 2k hours in Bestrust servers

[exotic pendant]

[wet light]

yo guys how do i get nitro kit in-game?

[red haven]

u need to /link in game to get it

[wet light]

thx

[austere bough]

why the crate on smoil never spawns?

[red haven]

it spawn but it need some time and no one is there

[solid moth]

hi, how do i get my new account to get linked with the same discord i used for my last rust acc?

[rich hawk]

Why do you even need new account?

[compact pelican]

How come the ban appeal ticket takes longer than the actual length of my ban?

[storm jewel]

there are a lot of other tickets and only a select few that handle ban appeals. we all do our best to handle tickets in a timely manner but sometimes things get missed

[opal ibex]

can someone check my ticket fast

I just send proof, but idk why I dont get unbanned

some mistake

[calm stratus]

Hey, I get that you're waiting and it can be frustrating. Just so you know, ban appeals are handled by the admin team, and sometimes it takes a bit depending on how many tickets are ahead. They’ll check it as soon as they can, thanks for being patient.

[barren frigate]

.

[red haven]

.

[quasi creek]

Our VIP packages are valid for 30 days from the date of purchase. However, you can also subscribe to our packages, which renew automatically every month.

[agile slate]

when is solo/duo #2 actually wiping, im seeing different times all over the palce

[quasi creek]

11. Juni 2025 10:45 CEST

[agile slate]

is it a map wipe or bps too?

[quasi creek]

full means map and BP

[agile slate]

yeah website says map wipe so I dont know which it is

[quasi creek]

if you want to check #📅┃wipe-schedules

[agile slate]

cheers, basically trust discord not the website then?

[quasi creek]

yes but you can also look here in the rust description

[agile slate]

that says 16:45 CEST too lol

yeah rust description and discord says 16:45 CEST lmao and say map wipe

[quasi creek]

which server do you mean exactly since you said Solo/Duo #2

[agile slate]

EU Solo/Duo 2x #2

[quasi creek]

ah 2x #2 you said only #2

[agile slate]

my bad

[quasi creek]

11. Juni 2025 16:45 CEST (Map Wipe) like you said

[agile slate]

yeah thats on me, thanks for your help lmao

[quasi creek]

np

[odd summit]

can somebody see my tieckt

[heavy dove]

I did an application, i needed to add master but i cant for some reason

[fleet wolf]

where can i report someone ?

[manic chasm]

#❓┃submit-a-ticket report

[fleet wolf]

i did it

[clear remnant]

Can a admin look into this if not already

[barren plover]

admin online?

Could you please check my ticket?

ticket 1166

@manic chasm

@iron forge

[manic chasm]

Be patient, don't tag admins

[barren plover]

Thank you for the information. I won’t tag anyone and will wait patiently for assistance.

[daring surge]

why am i getting banned for a suspicious account i have 950hrs on the game

[rich hawk]

You can always appeal it!

[daring surge]

i have made an appeal just waiting on it to go through

[storm jewel]

Typee

[manic chasm]

e

[fathom iris]

Hi, do VIP kit timers automatically reset when servers wipe? so if I used one just before wipe, can i use it again after wipe?

[quasi creek]

Our VIP packages are valid for 30 days from the date of purchase. However, you can also subscribe to our packages, which renew automatically every month

[fathom iris]

I just mean the 12 cooldown period

12 hour cooldown period between taking the kits, does that reset when servers wipe? I have a permanent vip

[brittle torrent]

does full wipe mean bp wipe?

[quasi creek]

yes map and BP

[brittle torrent]

okay thx

[glacial inlet]

Yes, it resets

[blissful sinew]

how do i check map so i can see how the map is next wipe (without all the symbols on the normal 2x-4 map)

[fathom iris]

Yo why can't I use my donator kit? Every time I try it says "This kit has a post-wipe cooldown of 0 seconds"??

[lunar lintel]

You mean the Diamond Kit?

[fathom iris]

yeah

[lunar lintel]

That kit has a cooldown of 3h and 20 mins

So you should be able to claim it in 13 mins

[fathom iris]

Ok thanks

[fathom iris]

Is there a way to get rid of my [Diamond] tag in game chat?

[lunar lintel]

I dont think so

[fathom iris]

ok np

[covert crow]

any admin on ?

[cold vessel]

hey am a moderator but can l help you?

[warm vale]

#❓┃submit-a-ticket

[rocky bobcat]

hi I nitro boosted and unable to get the kit in game. says no permission

[red haven]

u need to /link in game to get them

[rocky bobcat]

yeah i have but still nothing

[red haven]

if u link and get nothing just try to restart the game and try again

[rocky bobcat]

wasnt working yday i tried a diff bestrust server still nothing

[red haven]

did u try to /link again ?

[red haven]

u can get the other kits or no ?

[rocky bobcat]

Yea the other discord kit works but not nitro

[tired ravine]

How to submit ticket for cheating

[shy elbow]

go to #❓┃submit-a-ticket and then press report player

[tropic juniper]

/claim

[limpid prism]

разбаньте пидорасы

[sly karma]

Пожалуйста, соблюдайте правила общения на сервере. За оскорбления возможен мут или бан.

[limpid prism]

Это значит, что ты меня разбанишь, да????? 😭😭🥺

[sly karma]

No, disrespectful behavior doesn’t help your case. If you want to appeal your ban, you need to be respectful.

[limpid prism]

На русском, ты же умеешь

Прости братик

Разбань пожалуйста умоляю пж я добрый

Бро

Ну прошу @sly karma разбань

[warm vale]

Hey, #❓┃submit-a-ticket for your appeal, Zwwaz has nothing to do with your ban. Make a appeal ticket, and wait for a response 🙂

[sly karma]

Тебе нужно создать заявку (тикет) и запастись терпением #❓┃submit-a-ticket

[dusky python]

since my ticket got closed just double checking being able to see in pitch black is somehow not cheats if so may i know how to be able to compete with others players

[glacial inlet]

If you are below the enemy at night you can see him easily while he can't see you

Moreover, you can wear night vision goggles to see at night

[dusky python]

can i pm you

an image of what the player was able to see

since he was the one above us on a mountain on his 3 story tall base shooting my teamate with perfect vision being able to land 2 headshots and a hit whilst being about 300 m away at night therefore ruling out nightvision goggles

correction 120 meters

also he shot my other teamate before hand on the other side of the field so how could he have perfect night vison?

@glacial inlet

[stiff seal]

Is solo 2x fresh wipe?

[shy elbow]

Yeah

[quasi creek]

Yes in 30min

[vapid hollow]

You can check #📅┃wipe-schedules the times are automatically converted to your timezone 😉

[robust cobalt]

is Solo/Duo #7 on europe?

[red haven]

no its na

[shy elbow]

Yo why does it tell in the srv that it would wipe yesterday

[cloud yacht]

Inside discord or rust?

[shy elbow]

in rust

[cloud yacht]

So, if i remember it needs manually changing if you are looking for wipe times look at #📅┃wipe-schedules

^ could be wrong but thats if i remember just takes time, or its to let people know when it wiped etc

[shy elbow]

nha it said in the /info then wipe wiping wednsday 19:45 it wiped the they before kinda confusing

[cloud yacht]

Hmm what server if i may ask? I will check it or get a mod to check it

[shy elbow]

its quad 2x #4

[topaz sluice]

how do u get rustyloot kit i used code and dont have it yet???

[zinc path]

is there any command for wip stats or smth ?

[grim maple]

Isn't there anyone looking at the tickets?

[cloud yacht]

If its a ban appeal, we have seen it and investigating it please be have paitence as the admins are working their hardest to get all the tickets done.

[timid forge]

Are the kits that have a 24-hour timer free?

[acoustic basalt]

how close a ticket ???

[shy elbow]

i think they will close it for you

or it depends for what the ticket is

[lunar lintel]

Do you have an open ticket you want closed?

[acoustic basalt]

yes

[lunar lintel]

Did you manage to fix your issue

?

[acoustic basalt]

yes

[shy elbow]

how long do you take to get back for people who wants to apply?

[acoustic basalt]

@lunar lintel can you come in call i need to talk a little

[lunar lintel]

Applications can take time as they´re not the usual tickets

But eventually someone will get back to you

[shy elbow]

np thx for letting me know

[lunar lintel]

Im currently busy but maybe you could create a ticket and they would be able to help you

[acoustic basalt]

okey

[hazy mural]

there are some reats teaming on satelite dish

[shy elbow]

sound yall need extra staff lol

[barren plover]

There’s a room where I can share my screen. A cheater killed me, I want to show the recording

[sly karma]

#❓┃submit-a-ticket

[runic echo]

My name is Laio Santos, I'm a video editor for some Rust content creators here in Brazil. I've been playing on your server for a while. I've been playing a lot solo. There are always friends of mine here. Without me knowing, a player I invited to play with used a program and I ended up paying for it. Without me knowing, I started playing on the solo duo server. It was 11:50 in the morning. I don't use these things. I got banned. Please. I really like playing here. My friends all play here. Please review this. I had no idea about this. Can you inspect my account?

[red haven]

#❓┃submit-a-ticket u can open ticket in here and admins will take care of it

[magic marsh]

Ban please 2+ on solox2

[smoky maple]

https://discord.com/channels/277748656420028426/1118287481322872842 u can open a ticket on this and an admin will deal with it

[magic marsh]

76561199184485305 - BayMidir, Yaz?, ABN_Ali_95

[red haven]

open ticket and admin will check

[runic echo]

Is there any admin who can solve my problem please?

[smoky maple]

https://discord.com/channels/277748656420028426/1118287481322872842 send a ticket and one will help you soon

[runic echo]

I already did this 1 hour and a half ago

[quasi creek]

this could take some time please be patient

[magic marsh]

wtf admins!

[smoky maple]

what

[compact pelican]

I've waited an answer to my ban appeal for a week now 😉

[magic marsh]

one guy in my house, second steel near!!! WTF!

[smoky maple]

takes time for admin pls wait thanks

[magic marsh]

Haze and BayMidir

wtf guy, 2 guys in solo!

[red haven]

u can report in here with their id and serveur #❓┃submit-a-ticket

[red haven]

👀

[magic marsh]

yanelicivecyk 76561199791714636 = cheat!!

Give back my loot! ебаный сервер где никто не может забанить 2+ и читаков

[white pewter]

yanelicivecyk cheating ban him now

were u the mp?

[white pewter]

THX ADMINS!❤️

[fallow aurora]

YO CAN SOMEONE COME AND RAID ME

[warm vale]

hey, for the future, please #❓┃submit-a-ticket

[pastel crane]

Disconnected: Kicked: Suspicious Account what should I do？

[warm vale]

#❓┃submit-a-ticket , you were banned make an appeal

[pastel crane]

A complaint has been filed and no response has been received. Please check

[warm vale]

I can't check, you need to wait, Appeals can take a while. Please be Patient.

[pastel crane]

OK, thanks

[valid matrix]

is solo/dou/trio 2x #4 wiping today peaple says it in chat

[brave cairn]

15 June is next wipe check the wipe announcements for the exact time (for me is 20.45)

[glass barn]

why is ther max 150 players on solo dou #5

we are i queue to join because max players not changning

[glass barn]

do u know?

[brave cairn]

This is the server player cap

[glass barn]

why is it capped at 150?

[brave cairn]

I have no idea I ca ask an admin to have a look and if needed increase it

[glass barn]

thats not normal tho?

[glass barn]

can u do that would be great

client.connect duo-5.bestrustservers.com

[brave cairn]

Asked an admin we can’t change it

So you would need to wait in order to play

I found out it’s normal to be this way

[lunar lintel]

Hey,
The vanilla servers are capped because they cant finance themselves. Raising the cap would get rid of the only income from them (skip queue) and make costs higher.

[red haven]

.

[abstract pumice]

.

[brittle fox]

.

[acoustic basalt]

need to close ticket

@nocturne egret can you close my ticket ?

@barren frigate

<@&1307830272636751872> <@&513265319096221697> <@&1259126811476885524> can you close my ticket ?

[manic chasm]

Don't tag all the roles.

[chrome rune]

i boosted discord and didn't get in game kit

[bronze badge]

why cant i connectg no more?

[strong pollen]

trio 2x #3 not working

[pallid dirge]

trio 2x #3 not working

[brittle plover]

I second this, Trio 2x #3 server is down

[manic chasm]

The owner is checking it, be patient for now, thanks!

[shy seal]

trio 2x #3 not working

[manic chasm]

Be patient, it's getting fixed

#📢┃announcements

[green heath]

why is bestrust solo/duo/trio 2x #3 gone?

[manic chasm]

Host problem, #📢┃announcements

[sand agate]

rollback ?

[glacial inlet]

#📢┃announcements

[green heath]

everything should be the same when the server is back on right

[glacial inlet]

Yes

[glacial inlet]

No rollback

[grand flicker]

it says 1-2 hours in the mail

[glacial inlet]

yeah, but the host said that they usually finish quickly, they just give a long timeframe, in case something unexpected happens

[pearl stump]

bruh

[merry beacon]

Not yet?

[glacial inlet]

Soon

[merry beacon]

Disconnect: Steam Auth Failed

All good, thanks

[brittle plover]

trio #3 still isnt up

[glacial inlet]

It is

[brittle plover]

Ah, needed to restart my game

[lusty scaffold]

CAN U HELP ME

[brittle plover]

I just restarted my game and the server popped back up

[lusty scaffold]

do u have controll over glitches of entities brad is stuck and is camping my backpack with 3 to 4 k scrap

i got it somehow dw ab it

[fallow aurora]

yo theres a cheater on the solo duo 2x

[red haven]

just need to open ticket in here #❓┃submit-a-ticket

[sharp mountain]

I am a veteran (750 hours on your servers), why am I in the queue for the server?

[smoky maple]

server is full no more space so even if you have queue skip you have to wait

[sharp mountain]

then what is the advantage of being a veteran or not, if you still have to wait, I don't understand

Why don't you put me at the front of the queue since I have an advantage?

[smoky maple]

yes you have queue skip so you go first

[sharp mountain]

ok, but I'm actually standing in line like everyone else, they don't put me on the list

I left the queue and entered again, I was thrown to the end of the queue again, why doesn't the veteran advantage work????

tnx for support.

[glacial inlet]

It only works if you were connected to the server before

[sterile gale]

i opened a ticket but no one is asnwering i got banned for ban evading

[smoky maple]

pls be pasient our admin will take some time🙂

[sterile gale]

He sent me a message i sent it back in 5min and he doesnt asnwer anymore for 2h like bro

[placid crow]

jimrust224 cheating at trio 2x eu

any admins online ?

[manic chasm]

#❓┃submit-a-ticket report

[indigo nest]

Hey how long for the ban appeal to be answered usually takes?

[brittle fox]

As soon as an administrator has time, he will take care of your ticket.

[final fable]

i cant make a report about players cheating without getting their steam url?

[quasi creek]

just write his ingame name there

[final fable]

thanks bc this team is a rreal problem im not %100 sure if they are cheating tho

[inner dune]

Hey, im trying to sell weapons in the shop but i can only put up bps, is that supposed to be like that?

[vapid hollow]

Did you try to select it then check after opening the map?

[visual terrace]

Are metal detectors disabled? I haven’t found ANYTHING

[floral phoenix]

Yes, their functionality is removed.

[dim warren]

I need support

[smoky maple]

what do you need support with?

[zinc path]

Hey I was supposed to text Master about my application, just wanna clarify that I did

[lunar lintel]

He'll answer you once he gets to your message So please be patient

[regal lichen]

Hello, in Main 2 X, the guy named Ferhat with the diamond kit gives everyone her kits and since she is a broadcaster, she distributes the ones she gets for free, which leads to unfair competition.

[dawn laurel]

Bunker is legal

[rich hawk]

It's

[near rover]

s

Why can't I get the nitro kit?

[quasi creek]

type /link in the ingame chat

[regal bronze]

/link in game

[lofty tulip]

Even though I am a VIP on the server, I am still waiting for my turn, why?ü

[south elbow]

Do you mean in the way of waiting for the moderation team to respond to your ticket? As we get many tickets per day and we will get to yours as soon as it is possible

[storm jewel]

Is this in regards to the queue

#❓┃submit-a-ticket VIP ticket

[wicked cypress]

Are there still Chickens on the x2 servers?

[radiant sierra]

Yes

[wicked cypress]

where at then?

[radiant sierra]

I don't know exactly but u can get it easily

[wicked cypress]

im searching since 20 mins cant find them

[granite palm]

@radiant sierra Can you get admins to look at reports ASAP, hackers running mental!

[radiant sierra]

#❓┃submit-a-ticket create a ticket and we will look about him

[wicked cypress]

No chickens on Bestrust Solo/Duo x2

[red haven]

u can find chickens on all serveurs

[glacial inlet]

there are chickens on our servers

[fresh carbon]

76561199550772958 have cheat, ban him.

[radiant sierra]

#❓┃submit-a-ticket create a ticket and we will check him

[static wadi]

In server Solo/duo #2 duo cheating https://steamid.uk/profile/76561199179676074

[radiant sierra]

create a ticket #❓┃submit-a-ticket

[steel cave]

Hey

please answer my ticket XD

[sterile laurel]

how to know how much hours i have in the server

[radiant sierra]

/playtime

[sterile laurel]

ty❤️

[radiant sierra]

Your welcome ❤️

[steel cave]

yo please answer my ticket im waiting

[quasi creek]

in which categorie?

[steel cave]

vpn whitelist

[quasi creek]

it could take some time please be patient

[steel cave]

ok ty

[limpid monolith]

help me write a report, I don't receive a message from the bot

[red haven]

#❓┃submit-a-ticket and u will get a msg on ur dms

[calm stratus]

Hey, make sure your private messages are enabled so the bot can send you the info. If your DMs are off, you won’t receive anything from it.

[limpid monolith]

I opened my private messages, but I still get this notification "I could not DM you, please make sure your DMs are open!"

I play duo x2 #6 but there is a trio playing here, can you help?

[calm stratus]

1. Right-click the server icon on the left side of your Discord.
2. Click on “Privacy Settings.”
3. Make sure “Allow direct messages from server members” is turned ON.
4. After that, try again and the bot should be able to message you.

If it still doesn’t work, check your general Discord settings under “Privacy & Safety” and make sure DMs aren’t restricted to friends only.

[limpid monolith]

thanks, it helped

[calm stratus]

Youre welcome

[pliant hearth]

What are the no offline times?

[glacial inlet]

#📜┃modded-features┃📜

[dapper turtle]

please accept skyfall vpn wl request @keen valve

@glacial inlet

[radiant sierra]

we will check it please Be patient

[shy elbow]

lol

[radiant sierra]

?

[shy elbow]

why he even using vpn?

[radiant sierra]

idk 😂

[ornate goblet]

Can someone give me an update on my ticket please. Got banned from the server for a sus account. Level 14 - 1k hours on rust and 3k on cs. I don’t see what is sus ?

Account is also 11 years old. Just doesn’t make sense

[radiant sierra]

we will check it dont worry

[ornate goblet]

Thank you mate

[radiant sierra]

Your welcome if u need something else im here ❤️

[lusty scaffold]

i have a question can we play in 2 bases but have a team of 3 like 1 duo adn 1 solo

@radiant sierra '

[brittle fox]

what server ?

[lusty scaffold]

solo duo trio 2x -3

[lunar lintel]

yeah thats fine aslong as you dont go 4 and above

[brittle fox]

jup xD

[lusty scaffold]

so we can live in 2 diff bases but be in team

[radiant sierra]

Yup u can

[brittle fox]

ya

[lusty scaffold]

perfect tyy

[brittle fox]

np If you need anything else, just write.

[lusty scaffold]

np

[radiant sierra]

Ur welcome if u need something else we are here to help u

[late ravine]

hey dear admin
i wana know in bestrust solo/duo #4 smg buddy drop in barrels ?!

[brittle fox]

I don’t think so

[lunar lintel]

Possible after the lootpool got updated

[late ravine]

thanks guys ❤️

[lusty scaffold]

hi in solo duo trio 2x is it worth taking armor insert can u put it in slots or is that been removed like yesterdat in 2x main

[azure cypress]

"EAC: Authentication timed out (1/2)" how do I fix this ?

I uninstalled EAC already didn't help

[shy elbow]

search it up on google it will most of the time give a solution

[azure cypress]

I did and 1st fix didn't help

[shy elbow]

usually indicates an issue with Easy Anti-Cheat's ability to communicate with the game server during the authentication process. This can be caused by a variety of factors, including network problems, outdated EAC installation, or conflicts with other software.

maybe bad internet?

Is there any way to get the slowmode?

[azure cypress]

it's weird cos I left a server and didnt close rust, then tried to join back in and bam I can't

[shy elbow]

idk then but goofd luck waiting 30 sec lol

[azure cypress]

tired few things now and it didn't work, gonna go to work now I'll try differnt things, my internet is not slow tho

[shy elbow]

idk maybe any other programs blocking it for some reason GL with work

[warm vale]

you dont need to uninstall EAC 💀

Verify your game files if the issue keeps occurring

[wicked cypress]

Guys do my own sam sites shoot me as well on x2 modded servers?

[brittle fox]

why should the sam site do that?

[brittle fox]

I don't think so, so it hasn't happened to me yet.

[wicked cypress]

i think on vanilla your own sam sites shoot at you as far as i remember

[brittle fox]

wait a moment let me ask

[wicked cypress]

so i just wanted to know if thats the same case for x2 modded

[glacial inlet]

No, it's not

[wicked cypress]

Okay good thank you

[glacial inlet]

SAMs don't shoot you and your teammates 👍

[glacial inlet]

np

[vast mesa]

why bestrust admins are raiding us

[radiant sierra]

the admins are not playing on the server

[vast mesa]

i deeped tug 1 hour after full wipe and they had ak kits

[tired berry]

Link Results | Steam Found

Steam ID

76561198860024892

Discord ID

920270847095234601

Links

[BattleMetrics]
[Steam Profile]

Bestrust Servers

[brittle fox]

they are not even allowed to, it is forbidden

[radiant sierra]

the admins are not allowed to play on the rust server

[vast mesa]

im pretty sure 4 people cant get that many loot in 1 hour

and they found my base somehow imedditally

[glacial inlet]

I just checked and they aren't admins.

The wipe was 4 hours ago.

[vast mesa]

idk about admins but i know they are not legit

[radiant sierra]

make a ticket about them and we will take care #❓┃submit-a-ticket

[vast mesa]

i know it was 4 hours ago i started on wipe and after the 1 hour from wipe they had akkits and every gun possible

[covert bay]

where can i find the ticket i created

[vast mesa]

how someone can do that on full wipe xd

[radiant sierra]

on top of the channels

[brittle fox]

#❓┃submit-a-ticket

[covert bay]

how do I close the ticket

[radiant sierra]

the admin will close it

[covert bay]

Ok

[brittle fox]

if there is anything else we are here for you

[covert bay]

can you close my ticket? Please

[brittle fox]

one sec

[covert bay]

Thanks

[brittle fox]

np

[covert bay]

?

[brittle fox]

will be closed soon, an admin has to do it

I have already informed the admin.

[calm stratus]

Moderators can't close your ticket an admin needs to do that. If the issue is solved, feel free to quickly mention that so they know it can be closed.

[covert bay]

I have written a new ticket, if it is not difficult, inform the administrator.

[calm stratus]

I’ll let an admin know you’ve submitted a new ticket so they can take a look when they’re available.

[covert bay]

Okay, thank you.

[calm stratus]

Just keep in mind it might take a bit, since it depends on how many tickets they’re working through.

[civic widget]

how can I apply to appeal the ban?

[brittle fox]

in #❓┃submit-a-ticket

[civic widget]

What topic should I take a ticket for?

[quasi creek]

ban/mute appeal

[royal leaf]

/link

[brittle fox]

in game chat

[silver belfry]

how can i get rustloot.gg kit ?

[quasi creek]

• Go to https://rustyloot.gg/r/BESTRUST
• Claim the "BESTRUST" code in the Free
Coins section
• Use the /rustyloot command in game (or reconnect)

[patent thunder]

if u invite someone in ur team does he get codes to ur base automaticcly (if he joined 2 days into wipe and ur base is finished)

[hardy vessel]

I boosted server how long tikll i can claim kit still says i dont have access.

[quasi creek]

type /link

[neon niche]

where i can create a ticket ?

[brittle fox]

#❓┃submit-a-ticket

[teal vault]

/link

[radiant sierra]

u use this command ingame chat

[teal vault]

i already used it and nothing happen

[radiant sierra]

write /kit and that u can get ur kit

[teal vault]

it says no permission and im verified

[radiant sierra]

do u link ur account

[teal vault]

yeah

[radiant sierra]

what kit u want get

[teal vault]

nvm i linked the wrong account

[radiant sierra]

oh ok if u want something else im here for u

[thick gull]

did the 2x solo 3 wipe get cancelled or something?

@radiant sierra

[quasi creek]

Every Saturday at 12:45 CEST

[thick gull]

but it said like 10 mins ago it was wiping in an hour

so i just wasted like an hour getting bps for nothing, great servers thank for letting me know prior

[quasi creek]

but it is only map wipe

[cold vessel]

bro

ı am server booster but my in game kit says you dont have permisson @quasi creek

/link

[tawny nexus]

Type /link ingame 🙂

[cold vessel]

ı try but not work 🙂

[tawny nexus]

Have you definitely linked to the correct steam/disc accounts?

[spare mantle]

Hello i'm kicked ford Cheating Message error : Disconnected: Kicked: cheating | [is/]_-1Gt_ljD | Timeleft:perm

[tawny nexus]

Please submit a ban appeal if you'd like to be unbanned. Please do note that this doesn't guarantee an unban, as it's very rare for someone to be banned for cheating without good reason.

You can submit a ticket for unban/appeal here https://discord.com/channels/277748656420028426/1118287481322872842

[lunar obsidian]

I don't understand why when I try to connect I receive this message for the first time:
[17:09]
Disconnected: Kicked: Suspicious Account |

[ID: JJPVU-3B5V |

Time Remaining: Perm

[tawny nexus]

Hi @lunar obsidian - please submit a ticket in https://discord.com/channels/277748656420028426/1118287481322872842

[manic chasm]

Ban appeal one, please

[formal otter]

guys 2x trio #4 still lagging a lot

[tawny nexus]

Hi Ivan, the issue is being investigated - I've noticed it too! 🙂

[dark marten]

yo can some one respond please to my ticket

<@&513265319096221697>

[zinc path]

Hey admins will respond as soon as they can please be patient

[dark marten]

alr

[shy elbow]

For what is the ticket

[dark marten]

its for vpn whitelist its exitlag

[high plover]

I didn't receive my verification gifts, what's the problem?

[calm stratus]

Did you try to Reconnect?

[high plover]

no

[calm stratus]

Reconnect and then let me know if it worked.

[high plover]

Ok ❤️

I reconnected, but it didn't work.

[calm stratus]

But you did /Link?

And on /Kit you don't have them?

[high plover]

did it, but it didn't work

[hardy warren]

my friend got banned after playing for their first time lastnight saying they got kicked for ban evading. i just bought them the game so whats wrong?

[calm stratus]

Please create a Ticket so the Admins can take a look at it.

[calm stratus]

Can you please create a Ticket so we can look at it there?

[high plover]

I don't have in /Kit

[hardy warren]

ticket has been made

[calm stratus]

Awesome im sure the Admins will look at it as soon as they have Time to do so.

[modest elm]

I linked everything, but the blue message telling me to link my account is still on my screen in game. What does one do?

scratch that, blessed

[fair thorn]

Please discard the trio card at number 4.

[upper beacon]

What do you mean exactly?

[fair thorn]

download the map

[upper beacon]

Understood

[fair thorn]

pls cheсk private messages

[hardy warren]

how long does it normally take?

[wise belfry]

are there actual admins on this server? because my friend opened a ticket so long ago with no response

[shy elbow]

Pls be patience admins are doing there things

[wise belfry]

HEY ADMIN WERE U WATCHING THAT, HE WAS TRACKING ME IN THE PITCH BLACK PERFECTLY WITH NO NIGHT VISION, HE IS HACKING. BAN HIM

[shy elbow]

Im not an admin if you could say what ticket I could ask the admins

[wise belfry]

u ask the admins, u are a moderator, we made multiple tickets, with no response or anything, u are my only hope save me

ghost did u ask him

they are blatantly esping pleaseeee

@lunar lintel

@raw ingot

@neat karma

[shy elbow]

Yea I did could u pls stop @ them they Will get to you when they can

[violet urchin]

for ban appeals does the person who issued the ban needs to respond or what, been 2 hours no one has responded

[calm stratus]

Sometimes it just takes a bit depending on how many tickets they’re working through.

[visual knoll]

Is it only gold + VIP to get skins?

[cerulean cloud]

"DIAMOND -RANK" has skinbox if thats what you are asking.

[bronze sphinx]

does boosting nitro give you skin box? and is there anyway I could buy skinbox and nothing else i really dont want any kits just the skins

[glacial inlet]

Hello,
No, it doesn't #🔥┃discord-boost message

[bronze sphinx]

and theres no way to just buy skinbox at all?

[lunar lintel]

There is no way to buy only skinbox

[bronze sphinx]

damn i wish there was lmao

[bronze sphinx]

Farkas let me cashapp/paypal you for skinbox fr

[violet urchin]

its been 6 hours since i opened my ban appeal, id appreciate if i could get a reply soon.

[zinc path]

Our admins are resolving issues as fast as they can, please be patient

[minor light]

I am also waiting like hour for reply about unban after using VPN

[red haven]

u need to be patient admins work fast as they can

[spare summit]

<@&513265319096221697> check ticket

[dim mauve]

admin check my ticket please

[lunar lintel]

What ticket

[lunar lintel]

What ticket

[dim mauve]

i opened a ticket but nobody answered

[lunar lintel]

tell me the category

[dim mauve]

ban

[minor light]

and my too, its also bans

[lunar lintel]

Yeah appeals arent handled by me

I can tell you that both of your appeals are still open so havent been denied yet

[rugged girder]

do plants grow 2x faster on 2x servers?

[glacial inlet]

No, they should be vanilla rate

[minor light]

how many time will take to check the ticket?

[violet urchin]

been 10 hours since i opened my ban appeal, would appreciate it if an admin could check it out :)

[severe folio]

How long do tickets take to be looked at

[tawny nexus]

Hi @severe folio @violet urchin typically tickets will take a little bit to be looked at, and then further time to be investigated. If they're ban related, they can only be handled by Admins and may take a bit longer. Please be patient, they'll get to you as soon as they can 🙂

[magic wharf]

Can i get any kit becouse i joined discord steam grup and other and /link in game

[zinc path]

Hey please try doing /kit ingame and going to the far right, there u should have ur kits if that doesn’t work please make a ticket at #❓┃submit-a-ticket

[magic wharf]

thx

[dark flare]

Where can i find more info about free kits

[quiet badger]

solo/duo#4 no wipe today?

[glacial inlet]

Duo 2x #4 became weekly and only wipes on Mondays, you should play on duo 2x #3

[unborn herald]

will the blue banner in game will ever disappear even after verifying?

do I need to reconnect?

[high sedge]

I submitted a ticket, can the management help me handle it?

[zinc path]

We’ll get back to you as soon as possible via ur ticket please be patient

[true prawn]

solo/duo 2x 4 has not wiped but it says it just wiped

[gray heart]

Duo 2x #4 has changed to a weekly wipe on Mondays recently.

Most updated information can be found here: #📅┃wipe-schedules

[sullen sun]

When /kit working after wipe? Trio #4 still not working.

[tawny nexus]

Hi @sullen sun Which kit are you referring to?

[sullen sun]

newbie kit

[tawny nexus]

It works immediately after wipe - is there a cooldown on it for you?

[sullen sun]

If i write in text /kit , nothing pop up. Maybe because its Trio #4?

[tawny nexus]

Maybe try /kits - I assume you have linked your Discord etc?

[sullen sun]

Yes, everything is linked. Kits not working either

[tawny nexus]

There is no Newbie kit, they start at Rookie for playtime. It you scroll to the final page, you'll see all of the discord kits.

[sullen sun]

Cant even open it to check the pages 😄

[tawny nexus]

Could you submit a ticket, so that we can get an Admin to take a look? 🙂 If you've tried /kit and /kits, there should be a popup for both.

[sullen sun]

Okay i will ask, thank you

[tawny nexus]

Submit it here https://discord.com/channels/277748656420028426/1118287481322872842

[vale lintel]

Hi, for some reason my kits - Modded all servers are working everywhere except for Bestrust Solo only 2x #6
ANy reason why

[tawny nexus]

@vale lintel I can't see any reason why this would be the case, as it's a modded server. Please https://discord.com/channels/277748656420028426/1118287481322872842

[vale lintel]

done thanks

[vale lintel]

What is the average response time to those tickets?

[tawny nexus]

I can't see your ticket, so it's likely that it's gone straight to the Admin team. It could take a few hours, as they're very busy.

Is the server you're on definitely a 2x modded, and not a vanilla server?

[pseudo timber]

Hi, there was afk, and then I got kicked for it. Disconnected: Kicked: Cheater Association | [ID:]z013LqShe | Timeleft:1M

[brave cairn]

Open a ticket if u can’t join

There we would help more more efficiently

[pseudo timber]

Okay, where should I go? Which channel?

[manic chasm]

Ban appeal

[brave cairn]

https://discord.com/channels/277748656420028426/1118287481322872842 ban appeal

[pseudo timber]

I wrote a ticket about an hour ago, how long does it take to get a response? Thanks.

[manic chasm]

Depends on the time that the admin that banned u has, he can be sleeping, busy, or doing other tickets

[pseudo timber]

Oh, okay, I'll be waiting. Will I receive a message in i was unbanned

[manic chasm]

Yeah you will receive a response

[pseudo timber]

I was told that Hello, you were banned for being in a team with a cheater. But what? My teammate keeps playing, but he's completely clean, and I get blocked for it?

[manic chasm]

If you didn't know he was cheating or want to appeal, give all your proof and everything u can so u get unbanned, try to explain everything

[pseudo timber]

What the hell? This guy is literally sitting behind a wall, and you're telling me that you didn't know he was a fraud? Neither he nor I know why he was blocked. What evidence can we provide? It's literally 1 server in 3,000 hours where we got such a reckless lockdown bruh...

Obviously, if we were playing with cheats, we would just go to another server, and I'm trying to prove the opposite xDD

[indigo wedge]

Is there anyway to connect another steam account and another discord account to bestrust on tye same pc?

[tawny nexus]

@pseudo timber if you've not yet received a verdict from your ticket, please wait until you do. Nobody in this chat is calling you or your friend a fraud at present - the admin that banned you / your friend will respond to the ticket in time.

[pseudo timber]

All they told me was that they were 100% sure they were right and they closed the ticket and that was it. xD

[tawny nexus]

Hi @indigo wedge assuming this is for a friend or sibling, you should be fine to just log into the other accounts in conjunction with one another to do so.

@pseudo timber they will have evidence to prove their verdict if this is the case.

[indigo wedge]

The problem is i cannot link the account on link dot bestrustservers dot com so he can get kits on the account

[pseudo timber]

Okay, I'm just waiting for this evidence, to point a finger at a player and say that he's a cheater is too much.

[tawny nexus]

He'll need to log onto steam on the web browser, so that when you click the "log in" button on our website, it directs it to his steam. Either that, or you'll need to log out of yours on the web browser for it to prompt a new steam log in when you click it.

[indigo wedge]

Ill try that thank you

[solid wren]

yo im playing on a duo server and i saw 3 people working together and they have there bases next to each other. is there a way i can get this looked into

[tawny nexus]

Please make a ticket, including the players' names if possible in https://discord.com/channels/277748656420028426/1118287481322872842

[indigo wedge]

Thanks for the help it worked👍

[tawny nexus]

No problem Peter, I hope you both continue to enjoy our servers 😊

[solid wren]

ok will do i dont have there names as i didnt want to attack a 2v3 but i do have there base location if that works?

[tawny nexus]

If you make a ticket, our admins will respond as soon as they can to let you know whether this will be sufficient - if you could get one of their names by running up without gear, that could be very helpful to your ticket.

[solid wren]

ok ill give that a go cheers for the help

[tawny nexus]

No worries, hope your wipe goes well!

[stark kelp]

I have already done all the verification steps and the /link but it still won't let me grab the kit

[tawny nexus]

Was the /link in-game, and is it definitely the correct steam account that you used on the Web browser?

[stark kelp]

You Have Successfully verified and linked your accounts Thanks!

This appears to me

[tawny nexus]

@stark kelp Okay, so now when you type /kit - go to the very last pages, are the discord kits now green to claim?

If the website shows that your steam and discord are both linked, and the in-game feature seems to be working BUT the kits aren't on that last page, please go to https://discord.com/channels/277748656420028426/1118287481322872842

[outer agate]

HelloIs VIP rank valid for 30 days?

[tawny nexus]

Hi BabyStopMe, yes, the VIP kits that do not specify "lifetime" are subscription based packages that last for 30 days per payment.

If you have any other questions, please let us know. Otherwise, have a great wipe!

[limpid prism]

соси член

[woven maple]

whats the command to see top loearderboard

./stats is a thing but can u see it global

[tawny nexus]

Hi Rihards, I don't believe that this is something we currently have available.

[dim hazel]

Stop bulling

[desert birch]

Hello guys

[tawny nexus]

Hi, can we help at all? 🙂

[desert birch]

No just wanted to say hi

[tawny nexus]

Hi 😄

[woven maple]

make it then

[tawny nexus]

You're more than welcome to make a thread in https://discord.com/channels/277748656420028426/1135493215374553138 if you'd like to see this change.

[neat flame]

so when do bps wipe?

[dim hazel]

In next month first wipe with wipe bp

[grand apex]

.

[wraith mortar]

how much hrs u need too appeal as mod or admin? on the server

[tawny nexus]

We're always looking for new staff members, you can apply in https://discord.com/channels/277748656420028426/1118287481322872842 - you do need specific hours for Admin - you're welcome to apply for either role to see how you do.

[winter goblet]

how do i report a cheater ?

[red haven]

u need to open ticket on here #❓┃submit-a-ticket and report player

[slate iris]

Is there a remove command to break a wall we accidentally placed?

[zinc path]

No, we do not have anything like that on our servers

[red haven]

u can open a ticket for those kind of things #❓┃submit-a-ticket

[echo tangle]

How to cancel my VIP Rank (daily weapon)? There is no description on the website

[tawny nexus]

@echo tangle please https://discord.com/channels/277748656420028426/1118287481322872842 and our Admins/Owners will get back to you as soon as possible.

[bleak atlas]

How can I link my rust account with this discord account?

[manic chasm]

use /link in game

[burnt wyvern]

hi? i send ticket of submit? They wrote to me that the players were banned, but I see them on the server now, can anyone tell me?

[tawny nexus]

Hi Raisen, if someone has made a new steam account with the same name (weird decision) and you believe they are ban evading, please https://discord.com/channels/277748656420028426/1118287481322872842 again for our Admins to take a look.

[burnt wyvern]

How do I find out who was banned from my last ticket?

[tawny nexus]

@burnt wyvern It would have been the person you reported, if they were banned.

[cyan wharf]

Any admins?

[tawny nexus]

Hi Dollar, what do you need? 🙂

[cyan wharf]

Got randomly perma banned for ban evading??? ive never played bestrust servers

[tawny nexus]

I see, please https://discord.com/channels/277748656420028426/1118287481322872842 to appeal your ban, please bear in mind that our Admins are very busy and will get to you as soon as possible. Your patience is greatly appreciated.

[cyan wharf]

already got an opened ticket. about to find a new server cause this is dumb

[fervent mantle]

Have you been banned on any other accounts?

[cyan wharf]

no. XD

ive never been banned period on any server

[fervent mantle]

Then it should be no issue, our admins will look into it ASAP via ticket

[simple oxide]

full cheater serv X2 quad ...

[fervent mantle]

Please make a ticket asap

https://discord.com/channels/277748656420028426/1118287481322872842

[brittle pilot]

<@&513265319096221697> yoo wtf u doing with ur serv today? 😦

[lunar lintel]

why did you tag the admin role

[clever scroll]

disconnect time out during the game, and then when I enter the server I stand in line?? why is that? doesn't the 5 minute slot count for you? I've been playing on this server for 500 hours and if I enter the server and get stuck due to problems in the server, I won't play on this project anymore

[tawny nexus]

Hi @clever scroll how long were you disconnected for?

[clever scroll]

great now I'm 40th in line, despite the fact that I was disconnected and I immediately started logging into the server, cool, great server

I immediately started logging into the server after the disconnection.

What's so offensive is that it's right on the wipe, you understand how important the first minutes of the wipe are

[tawny nexus]

Hi, I completely understand your frustration - let me look into this for you.

[clever scroll]

Well of course I lost everything on the wipe, just a disgusting experience playing on this server

Damn this server, I've had enough.

[tawny nexus]

Hi Hellos, it has been confirmed to me that we do not have that feature. It would be great if you would be open to making a thread in https://discord.com/channels/277748656420028426/1135493215374553138 - I'd definitely support it 😊

[tawny nexus]

It's worth noting that we do like to keep our Vanilla servers as Vanilla as humanly possible with the option to purchase things like "Queue Skip" - the reason that this sits behind a pay wall, is due to the high cost of the increasing server size whilst keeping them as stable as we can 😊 you can find those packages here https://store.bestrustservers.com/category/vanilla

[clever scroll]

oh thank you for your generosity, first you kick players from the server without leaving a slot for them and then in support you offer to buy priority to enter the game without queuing? is this some kind of brilliant marketing move?

[tawny nexus]

Please submit a ticket if you'd like to discuss this further. Players have to be kicked for servers to wipe, the server needs to reset. Being prepared for this is part of playing on highly populated fresh wipes. I completely understand your frustrations, but do not have the power to make the change you request, so going to https://discord.com/channels/277748656420028426/1118287481322872842 or making a https://discord.com/channels/277748656420028426/1135493215374553138 thread would help the most 😊

[subtle spruce]

hey can anyone help me with the vpn whitelist i am quite a bit confused

[warm vale]

#❓┃submit-a-ticket and click VPN whitelist

[tawny nexus]

Thank you! 🙂

[carmine island]

why do you have it: suspicious account

help

[gray heart]

#❓┃submit-a-ticket for Ban Appeal

[bronze basin]

the discord nitro kit needs a restart ?

[tawny nexus]

Hi Hass, if it's not working you could attempt a restart and maybe relinking your Discord if you need to, the same way you did before 🙂

[bronze basin]

ty !!

[plucky ruin]

How Work the shared blueprint ?

[tawny nexus]

Hi GaWyll, when you're in a team and learn a blueprint, your teammates will receive it. Teammates will not receive the blueprints unless they are in the team when they are learned.

[wild echo]

Hello all, just a quick question regarding the rules on the server. I'm on a solo/duo server, I'm solo but one of my VERY close neighbours are a duo. They are really nice guys so if I kill them im reviving them etc and leaving their loot, this doesnt class as teaming does it? I dont want to do anything with them, but I dont really want to murder them constantly either. Thanks.

[tawny nexus]

Hi Jammo, being friendly is only allowed if no PVP is initiated in the area. Once PVP has been initiated, if should be KOS 😊

[wild echo]

ok, thanks for the quick reply. Have a good day

[tawny nexus]

Always happy to help, you too 🙂

[errant current]

I got kicked by a suspicious account and I don't know why. I contacted them but they've been waiting for a response for 3 hours.

[high jungle]

Moders, what a hell, why your banned me and my friends without any answer?

Your don't check my gameplay, my pc or something else, and I get ban i think only because i have low hours on not my firs acc

[tawny nexus]

Hi Rinasai, please https://discord.com/channels/277748656420028426/1118287481322872842 to appeal your ban.

[high jungle]

I send a ticket but don't have any answer

[tawny nexus]

It'll take some time as our admins are very busy. We appreciate your patience 🙂

[high jungle]

dude, it's not a first server where admins ban me because i have a 70h in game on my third acc. I ready for any pc check, can download any programs.

[gray heart]

Hey, someone will respond in the ban appeal. Just curious, but what are your other 2 accounts?

[high jungle]

The first one it's my friend acc, i play on it like a 250h at 2015y, on my second acc i have 600h, I don't paly on it because I create a new main acc and buy rust for don't jumping from acc to acc

[hard canopy]

When will themaster become active?

[high jungle]

If you need i can login on my second acc and show my hours

[errant current]

How to close ticket?

[brisk vault]

how long until my ticket answered?

[warm vale]

Tickets can take time, just be patient.

[sly prawn]

:Rust: Rust Administrator - ON BREAK :Rust:
Staffed @ BestRust, Spoonkid, WinterRust, BritRust, WizzRust, Atlas, Paranoid.GG, and others SCAM?

@warm vale meeeee 2 rust admin @warm vale

[warm vale]

Did bro just copy my bio?

[sly prawn]

mayby

[tawny nexus]

Hi, an Admin will close your ticket - if you'd like to, request it in the bot DMs.

[solar lance]

Makes no sense

[high jungle]

don't write to me, that's not for you

[warped osprey]

YO CAN SOME ADMIN PLZ BAN THESE FUCKINGGUYS ON MAIN 2X THERE TEAMING AND ME AND MY TEAM ALREADY SENT PROOF TWICE NOW
[1:47 PM]
AND WE TRIED TO RAID BOTH BUT THEY KEEP HELPING EACH OTHER

[solar lance]

Fresh account + any amount of hours + only 1 game in account = most likely cheat

[high jungle]

100 games on acc 51 lvl steam bro, and mostly all dls buyed

[solar lance]

Okay then good luck

[solar lance]

Then that's okay bro, seems like you're not the case then

[high jungle]

cause that's my 4th server where i'm baned without any answer

[lunar lintel]

...

[lucid solar]

submited a ticke tlike 20-30 min ago and supp team is sleeping

[high jungle]

same, send a ticked 2 hours ago

[tawny nexus]

Hi @lucid solar & @high jungle - it takes time for your ticket to be reviewed by the Admin team - unban appeals can only be reviewed by certain staff members.

[lucid solar]

Doesnt usually take 30 min

[crude pivot]

can a admin voice chat with me?

<@&513265319096221697>

[warped osprey]

YO VOICE CHAT WITH HIM HE GOT PROOF FOR THE 5 LITTLE FUCKERS TEAMING ON A 3 SQUAD SERVER

[fervent mantle]

Please make a ticket and post the relevant proof in the ticket. Admins are very busy right now and this is the fastest way to get a response

[warped osprey]

WE HAVE 3 TIMES

[lucid solar]

bestrust team is afk

whats the point of making tickets if you wont respond

[lunar lintel]

We have tons of tickets

[limpid monolith]

So its fair too say your doing NOTHING about cheaters yes?

[hard canopy]

@lunar lintel When will themaster become active?

[lucid solar]

SEE? KNAULLBUNT?

[limpid monolith]

Solo server only 3, Cheaters 76561198888831610 and 76561198865006764

[fervent mantle]

Guys please be understanding, the admins receive dozens upon dozens of tickets daily and have to give each accusation serious inquiry before making a determination. Please be patient

[lucid solar]

I just made a ticket for cheaters, one of them got banned but his team didnt get banned? CHEATER ASSOCIATION HELLO?

Explain?

[fervent mantle]

It takes time...

[limpid monolith]

Honestly man we are all collectivly fu**ing sick of it, servers are all RIDDLED with cheaters and nothing done ever!.

Then u get the nonsense make a` ticket Why am I pissing around getting other peoples steam id etc for admins too take hours and do nothing!

[warped osprey]

tell one of the admins to call that mix guy hes had hard evidence with 2-3 videos of that team teaming with 5 people

[limpid monolith]

Why you letting people withg private profiles in too the servers its just stupid plain and simple 95% of them are cheaters

[fervent mantle]

Please have him send the videos to the ticket holder and post it in the ticket so the admins can see the proof

[lucid solar]

finally a cheater gets banned and his team, private profiles and playing like pros, yeahhh

[lunar lintel]

We are actively looking through reports

[sly prawn]

can u respond my ticket pliss boss

[red haven]

just be patient friend

[sly prawn]

no?

[lunar lintel]

We´re going through them in the order they came in

[sly prawn]

how much ther are? i have all doors to my bease open

[lunar lintel]

Ban appeal?

[sly prawn]

yes

[lunar lintel]

Then you should´nt have teamed

on a solo server

[sly prawn]

no no

[sly prawn]

its solo/duo we got ban 3h ago

[lunar lintel]

Then you should´nt have been a trio

[brisk vault]

we warent

[lunar lintel]

Well the person handling the appeal will decide that

[sly prawn]

where we was trio

[brisk vault]

if he alredy decided why did he not anser in the ticket

[lunar lintel]

I dont know if he decided

[brisk vault]

oh my bad i read it wrong

[simple jungle]

.

[limpid monolith]

you know what stuff these servers I reported 3 cheaters 3 hours ago and its not even been looked at yet, You have waaaay too many servers not enough admins and Your speeding through tickets not giving them the time they really need, Might aswell go play official

[fervent mantle]

Please understand, admins are handling tickets as quickly as possible. The process takes time precisely because they are not speeding through them in an effort to ensure correct bans.

[limpid monolith]

Please understand, your taking so long it doesent matter wipe day is already ruined!

[fervent mantle]

I apologize your wipe has been negatively impacted, cheaters suck. Please don't get frustrated with the staff that are trying to assist by banning them

[limpid monolith]

Every server you have is literaly riddled with cheaters they are everywhere. ive not seen one person catch a ban all day, its just not good enough im already out, and ive said it once and ill say it again even though I might aswell be banging my head against a wall 95% of private profile players are cheaters auto kick em

[glacial inlet]

I don't even see any tickets from you

[mossy radish]

theres people taming on duo 2x 6

[limpid monolith]

awesome ill make it again yeah...

[fervent mantle]

@mossy radish please make a ticket asap. Additionally, if you have a clip or any proof it greatly speeds up the process

[mossy radish]

idk how to

[glacial inlet]

Can you show your DMs that you actually made a ticket? If it's a bug

[fervent mantle]

https://discord.com/channels/277748656420028426/1118287481322872842

[mossy radish]

thx

[severe folio]

i have had my ticket open for nearly 3 days can someone look at it

[fervent mantle]

Hello, what type of ticket is it?

[paper needle]

Is it a staff application ticket or report ticket?

[severe folio]

Appeal

[fervent mantle]

Ban appeals can only be handled by senior admins, as such they can take quite a while to get through.

[empty bluff]

Why was I banned?

[manic chasm]

#❓┃submit-a-ticket ban appeal

[empty bluff]

I opened a ticket but still no response, my friends are playing and I can't enter.

[fervent mantle]

Ban appeals can only be handled by senior admins, as such they can take quite a while to get through.

[empty bluff]

But my friends, you can watch me on the server, they are waiting for me, I have 6k hours, I am not a cheat, I was banned before playing on the server.

Avoiding Prohibition says

[fervent mantle]

I understand, nevertheless, only our senior admins have the ability to review ban appeals. They are working diligently and have multiple tickets to resolve but they will get to you as soon as possible, please be patient

[empty bluff]

Thank you for taking the time to write, you must have high authority.

[manic chasm]

i mean

[fervent mantle]

No problem, and thank you for the kind words 😎

[ancient steppe]

Anyone got some tips for a noob player which server to play on? i mostly play solo 300 hr.

[fervent mantle]

Any of our 2x modded solo servers would be great for you. Bestrust Solo Only, Solo only #2 and Solo only #6 all wipe tomorrow. Their exact times can be found at https://discord.com/channels/277748656420028426/1108027109802250311. Additionally, if you put in a feed at https://discord.com/channels/277748656420028426/1326921774302232677 you will easily come across someone looking to play with you!

[steady frost]

link

[tawny nexus]

Hi Emircan, type that in-game to get your kits 🙂

[minor heart]

Algum BR?

Como libero o kit nitro?

[fervent mantle]

/kit in game

[minor heart]

No permission kit nitro

[warm vale]

try /link once you have boosted.

(it also seems like you dont have discord nitro.

[minor heart]

He doesn't sell it, just like the discord where you have to link, you have to do something to get it for free, I wanted to know how it is

[warm vale]

If you go to your user settings, on discord should be something called "nitro"

keep in mind, nitro cost money, not free.

[fervent mantle]

Additionally, there is no way to get the nitro kit without boosting the server first.

[minor heart]

aaah yes, the basics are enough?

[warm vale]

buy "Server boosters" instead of nitro, and no Nitro basic does not have it.

[minor heart]

Server boosters?

[warm vale]

Yes (server boosters is what gets you the kit, not nitro itself.

[minor heart]

aah yes, the kits they sell on the server, right?

[warm vale]

the kit "nitro" is for server boosting.

[fervent mantle]

In order to get the kit you must have the nitro package that grants you boosts. Then you must use the boost on this server to obtain the kit in game

[minor heart]

I'll buy the basics to help, but the euro is worth 6 times more than the real, so it's very heavy on Brazilians' pockets, you know?

[warm vale]

nitro basic does not have server boosting, do not buy it

[fervent mantle]

^ Do NOT get basic

[warm vale]

If you want a cheap way of getting the kit i recommend you dont buy nitro, and only buy "Server boost"

as you can buy it separately

[minor heart]

I'm going to buy a server booster, but I won't buy it anymore because it's very expensive converted to Brazil.

Thanks

[warm vale]

👍

[fervent mantle]

If you need anything else please feel free to reach out here or in a ticket!

[wintry ice]

not only with nitro package, boosts are purchasable w/o it

[edgy mica]

so why did my buddy just get banned for ban edvading when we just got online and been playing for 3 hours and not even fighting anyone

[dim hazel]

Hi Ayden , i dont know why you friend get banned , if you wanna unban you friend, you can text ban appeal here - https://discord.com/channels/277748656420028426/1118287481322872842

[wintry ice]

fake flag or he actually does ban evade

[edgy mica]

he cant get into the sever thats all ik

says hes banned and need to make a ticket

[wintry ice]

Tell your friend to join this server head to #❓┃submit-a-ticket and explain everything to people that take care of this kind of related things

[wintry ice]

is this his main account or does he own multiple rust accounts?

[edgy mica]

2

[wintry ice]

banned on any bestrust server on any of these accounts?

[edgy mica]

never played rust on that account only his main

[wintry ice]

Banned before on main on any bestrust server?

[edgy mica]

he made a ticket and its asking him for files

[wintry ice]

its normal check procedure

[edgy mica]

no this first time we been on this server we both just joined the discord too been playiong on it for not even 4 hurs

[wintry ice]

Was he joining any bestrust server on his main account?

[edgy mica]

this the first one

[wintry ice]

Then please let him continue the procedure on submitted ticket

[edgy mica]

okok thank you

[split spear]

How check your full play time?

[wintry ice]

./playtime ingame chat

[lunar lintel]

You sound like a mod

[wintry ice]

Applied hoping for the best

too much free time and people often need help

[tawny nexus]

I think that you'd do great 🙂

[austere hound]

hey are admins lookin here

[wintry ice]

?

[austere hound]

im playing duo2x 4 rn and some japanese named player is hacking

[wintry ice]

Please make a ticket #❓┃submit-a-ticket here "Player report" and make sure to have some proof of him cheating if its not blatant

[austere hound]

okay thanks

[ruby sage]

i want to buy a kit, i mostly play solo/duo/trio/quad 2x | 2 but there's no servr selection for that when i tried to choose, what do i do

[fervent mantle]

Hello, so to clarify, you are wanting to buy a kit for just the quad server or are you wanting to buy a kit for solo, duo, trio and quad server(s)

[wintry ice]

Just redirect him to #❓┃submit-a-ticket VIP Store then you can get kits to any server

[ruby sage]

jst for the quad server

[fervent mantle]

Okay no problem, if the quad server you want isn't on the dropdown at checkout from the site you can put a ticket in and staff can get you setup on the specific server you're looking for. Put a ticket in rq at https://discord.com/channels/277748656420028426/1118287481322872842

[fervent mantle]

Also, I appreciate the assist but please allow staff to answer questions

[wintry ice]

So playerbase cant help eachother?

[fervent mantle]

Players can definitely help each other, I apologize if that's how what I typed came across. Its important for mods to be able to go through all the steps both to catch any potential pit falls (such as in this case the drop down menu in the site missing servers) and also to ensure that players get accurate information with recourse in case the information is incorrect.

Additionally, with your willingness to assist you would make a great mod in my opinion if that's something you've thought about. You should put in a ticket!

[wintry ice]

No dont worry i understood your message, thanks for the kind words and sorry for any kind of disturbance i made

[fervent mantle]

🙏

[solar lance]

Are player spawns on vanilla servers on beach or random as on the modded/2x servers?

[wintry ice]

On vanilla mainly on the beach yeah

[tawny nexus]

^ 🙂

[solar lance]

I still don't think it's a good idea with the new loot system on 2x servers, it is too strong and has got nothing to do with survival and rust in any aspect

[zinc path]

Please go to #1135493215374553138

[solar lance]

There is already existing ones and the degens in the poll don't seem to care

[tawny nexus]

Hi, we completely understand but realistically, everyone has a different playstyle. If you wish to play true survival and have lower drop rates, we also have Vanilla servers available 🙂

[solar lance]

Bruder bist du deutscher ja?

[tawny nexus]

I am not! I've had this name for around 10 years in game and couldn't tell you how many times I've been asked 😛

[solar lance]

Haha

[heady talon]

i need help from support

i buy online on site but i forgot make login i think 😄 the payment is complete

[zinc path]

I’ll let proper staff know so they can help you

[heady talon]

thx stasio ❤️

stasio is done, i dont know but is already done

[glacial inlet]

fixed

[sly prawn]

bro i have all my doors open respond on my dm

[wintry ice]

Co ci trzeba

[brisk vault]

a co ci do tego

[wintry ice]

Sorry boss

[sly prawn]

ej to moje pulpecie ja tak tylkjo moge smieciu jeden

[wintry ice]

Sklejamy

[sly prawn]

odpowiedzi na dm

@warm vale can we talk about my ban

[warm vale]

nope

[sly prawn]

okey

[grizzled kite]

how long does it take before u get ur starter kit? i verified but i didnt get anything

[wintry ice]

Are you talking about the Rookie kit?

[fervent mantle]

Did you type /link in the in-game chat?

[sly prawn]

can somone read my ticket?

[wintry ice]

patience is key

[brisk vault]

Who r u

[gaunt palm]

If im not team leader and i want to add a person, can I make a new group and just reinvite everyone without changing codes and bags?

[hexed cargo]

HOW I CAN DO DISCORD KIT

[fervent mantle]

type /link in game

then /kit and scroll to the right most tab

[wintry ice]

If your the one that built the TC and all doors and locks then yes

[hexed cargo]

BRO WHERE IS THE VIDEO YOUTUBE FOR KITS

[fervent mantle]

What exactly is the issue you are having?

[brisk vault]

pls my ticket

[fervent mantle]

Admins are working as fast as possible to get to all tickets. Thank you for your patience! 🙂

[sly prawn]

i wait 20h

[brisk vault]

ok bro but hurry all my door is open

[grizzled kite]

how do I buy the other kits in the kit menu?