#❓┃support-questions
1 messages · Page 6 of 1
/link
hi someone help me pls !!
what mean EAC : client integrity violation !!
i don't do anythink !!
are the boomboxes disable on the sservers?
Scan integrity of files/game, Update or repair your files/game, your anticheat may not be updated correctly or be corrupt
I submitted a ticket for the 21st, how long will I have to wait?
Hello, sorry but we have a lot of ticket to manage. We will treat your ticket as much as possible @pallid parcel
in quads is it 4 people or 5
Quads is 4 people
ty
bro my ticket has been open for six days!! how long does it usually take?
i was banned and my ticket were denied. there were no discussion, evidience or reason to ban and especially deny appeal, i want at least explanations about my ban to dispute, what to do
What’s wrong with the administrators, and why don’t they respond to tickets normally? The screenshot shows how the administration works. By the way, after that my ticket was closed. But then I created a new ticket, which they haven’t answered me for 5 days.
If your ticket was refused, an administrator studied your ticket and refused it. I don't know the reason. Open a new ticket if you need more information
And now I can’t even create a new ticket, it says that I already have one, but they can’t answer me for 5 days
send a new message on your already opened ticket but if a staff told you to be patient, be patient. We have a lot of tickets to manage
can you close my ticket so I can open a new one?
or doesn't it work that way?
solo only #2 not coming online
I am a moderator, I have not access to all the Ticket Category and I have no access to yours
ok, then thank you very much for your answer
how to create ticket
hello, you can create ticket here https://discord.com/channels/277748656420028426/1118287481322872842
do I get ticket answer in dm and how long does it take isch?
yo i use a cloud gaming app does the vpn thing affect me?
If you are using geforce now, it won't
But you can submit a ticket, if you want to make sure
im using boosteroid and i get kicked from other servers so imma try the ticket,thanks
can some one private message i cant open a new ticket cuz i Already have one open.
ADMIN if possible
how do we claim in game rewards? just /link in f1?
is the duo server #5 dead or is just the hour ?
how do I get the "PLEASE VERFY" msg off my screen
/link in-game chat
thnx bro
Did Bestrust open a port to handle Rust+ app?
im having troubles on my side then
Where can i find all servers
4days still no ticket answer?
for a false ban on sus acc. Goes faster if I donate 5euro? :D
hi. You can find all the server here https://discord.com/channels/277748656420028426/892059437492207626
It seems like you never submitted a ticket on our discord.
?
you are verified. Have you linked your discord and steam account to the besttrust website?
yes all is done
They can't type here, if they aren't verified already. However, the account he linked is an old one, not the one he is currently playing on.
Link the account you are playing on
okay because I see that he has the role verified on his discord account. My bad
i can't the login steam is not avaible
How are you playing, if steam isn't available? 🤔
I havent, I joined rust server for 1 day then got banned..
do you need to relog after verification?
just use /link
ty and
next quad x2 #4 its only 2500 grid?
Yes 2500
blue square wont go away
I haven't played rust for a couple of months. I've always loved your servers! what happened? What the ---- is North America? Why is it not written anywhere? there were only European servers! you sit, wait for the wipe, the wipe happens and you see a huge ping. why is the SERVER LOCATION not written anywhere?
@glacial inlet ?
We have US servers also
hey, i need .map file of eu duo 2x
i have i question how long does is most of the time take for a response on a ticket and if someones responsen how to do i get
There is a team consisting of 5 players
Becaus you have Lifetime One Modded, Lifetime All Modded, One Modded and All Moded. All ranging in a different price. Hope this helps.
client.connect trio-2x-2.bestrustservers.com when does this wipe again?
The next wipe is on 1 February at 1.45pm
My main, not a suspicious account. Please unban now <3 :D
command chat where?
mind sending me your steam id?
main https://steamcommunity.com/id/privatfusk/, the acc im banned on https://steamcommunity.com/id/642-
why dont you have rust on your main then
I have had my banned account for 6 years and main for 5 years
waste of money to get rust on another acc aswell
how do I remove the message in the game pls ?
use /link
thank you
how do i claim my boost kit? it hasnt popped up in game
nvm i got it
how do i claim my boost kit?
i typed /link even restarted game still cant get it
Hello, are you still unable to claim?
oo i just got it
Sounds good brother, have a good wipe
You need to have a VPN Whitelist
u find it or I gotta make a new one?
Bestrust appears on my screen during the game, what should I do?
That's the game kicking you, some bugs or latency may cause it but you should be able to rejoin right after.
How can i link my game with my discord account
Thanks every one
trying /link didnt work after i linked my account
hello, is there a way to get admin to unstuck you? i spawned in my bag but cannot move even if i respawn
i cannot resolve this by myself im in my bunker base
i try to move my bag, can remove it, now i cant replace it 🫠 i get anti hack (no clip) msg
if i f1 i literally giveaway my base to despawn now
Are the paid bundles on the modded servers available at the start of wipe?
no you have like an little cooldown till in wipe
How Iong untiI i get the stuff i ordered on the store?
vip packages 2-3 minutes
What is the cooldown on a wipe though? How long until we get the stuff?
2 hours after wipe
made 2 tickets still no answer. First ticket I made 1 week ago. Banned cus sus acc. Can someone please check my tickets
@glacial inlet
Can someone check my ticket I made 1 week ago and yesterday? Im trynna play this wipe
made ticket 1 week ago and made another one today. Shouldnt take this long
got banned for a sus account, and no answer for 1 week on the ticket
What did reega did to get banned?
why did reega get banned for?
ill look into this now for you a lot of the unban appeals were done yesterday i guess some of them fell through the cracks
ty
What do you need?
any admins? Trio (vanilla) 4 we are being camped by 3x 3 man teams which are all teaming, they have even admitted via voice lol (names: diki, sleep, python, jack kingolf)
F7 in game and report them, #❓┃submit-a-ticket and have as much proof as you can and they will look into it
we have done this, lol ill create another ticket again, and just wait
@raw ingot
theres about 5-6 talking rn, around our bases talking and teaming just resent all reports lol
I apologize, thank you for your patience
space of 2 mins lol lol
refrain from using proof or names in chat (save for ticket)
ill look at it
i looked into it and i couldnt find anything they are from diffrent countries they dont share a base they arent friends on steam and they dont live in the exact same area
How to block a player on Discord? They are sending me insults.
j,b;tyrf
I will temporarily mute
обиженка
@slim willow I have warned you already..
10 minute mute, let’s calm down and resolve this @slim willow and for you @winter jay just ignore him
Okay, Thx
Yes!
I warned him, but he didn’t calm down, he’s some kind of unreasonable guy.
I tried helping as well I think he is just angry
yeah xD
Create a ticket and I will ping a higher up, you will have to be whitelisted investigated!
I cannot say, they might be dealing with a high volume of tickets, thank you for your patience
why are my kits gonne
<@&513265319096221697>
make an unban appeal in #❓┃submit-a-ticket
is duo vanilla #5 monthly?
Fullwipes every monday & friday
Yo guys, It says I use a vpn, which i don't. The staff members are not replying, anyone has a solution?
Any mods active I can’t make a ticket because my old one is still open can someone help me?
Hi! What kind of ticket did you make before hand ?
Oh it was for an admin role
But it got rejected cause I haven’t got enough hours yet
can anyone unban me I haven’t done anything and my base is gonna get t raided I’ve been grinding so long and don’t wanna lose it over this
theres soo many cheaters in rust servers is insane :c cant even raom properlu
alwas reporting but the amount of fresh accounts
only admin can tell if they are or not :C
If I noticed that some people are playing 3, although the server has a maximum of 2, where should I report it?
#❓┃submit-a-ticket here
why can i not use kits on bestrust solo/duo 3?
solo only 2x #5 ?????????
solo only 2x #5 ?????????
Going through wipe at the moment, currently down and the owner is on it trying to fix it at the moment. We apologize for the inconvenience
it will take a long time?
i am waiting 4 hours for it to find is offline:D
i buy kit :.)
it will be for a long time? thx
Us servers are down, owner is on it. It could be quick that things fix itself or it could take just a little bit, thank you for your guys patience though
Things are getting a little rocky as we head into a new huge update, everybody is trying to prepare for it and some servers go through things.
ok
thx
solo only 2x #5?¿
read above
more information?¿
no
jaj 😦
Read #💬┃modded-chat owner gave a recent update
any news?
Bestrust Solo/Duo/Trio 2x #4 - 21:45 (5 dakika sonra) - Full wipe ? its us or eu which one?
client.connect solo-2x-5.bestrustservers.com // serv 5 is up Solox2
why are the rigs not respawning on main? The heli that should respawn the crate is just stuck
hello @raw ingot i submit a ticket for vpn require but it still cant join server
I'll look at vpn requests in about an hour
thx
How do i get this to go away i already joined and linked the account
Try /link in rust chat
its still cant join 
you dont have a ticket
Ticket Support System
APP
Your ticket has been successfully opened in our DMs!
but its says that Your ticket has been successfully opened in our DMs is that doesnt work

have u checked for a bot thats called ticket support system or did the issue u had already fix
hello @raw ingot i submit a ticket for vpn require one day ago but it still cant join server
you dont have a ticket
no everytime i join server it says vpn need appeal at dc and i appeal several times on submit-a-ticket under support it says my ticket successfully opened in dms but ur say i dont have a ticket
so not go submit-a-ticket under support to get ticket? or vpn appeal not click vpn whitelist
nah i got it need answer few question im not notice that

What do you mean whole server? The map wipes and changes along with everything in it yes
Ok.
duo 2x #5 lagging as hell
I'm stuck in my base and I can't break the wall
Wake uuuuuup pls
fix the spelling mistake
Hey can you tell me which solo duo server is restarting? I was playing on it and forgot the name
is it possible to connect rust+?
Hey I was wondering how long the wipe cooldown for the different kits are, i know some kits have a 4 hour cooldown ish, but what i am wondering is if they differ from kit to kit or it's just a baseline cooldown.
I think it differs from some kits
Why is solo 2x wiping again after it wiped yesterday
is there a server that wipe like around 5 pm i wanna play with my duo ( only vanilla )
https://discord.com/channels/277748656420028426/1108027109802250311 There is one in an hour, and you can check from here.
full wipe means that its bp wipe ?
Full wipe
Why does the DC show the wiped servers but when I enter the rust I can't find them?
how can we see the map of next wipe ?
Copy the IP, and you can enter easily.
and then, when i put de ip?
Copy the IP and paste it into F1.
What’s the pop count on the Solo/Duo server that resets in 4 hours?
And it will directly connect you to the server, but you must be disconnected from any other server.
ty
Can you clarify your question? I didn't understand.
The duo-6 server, resets in four hours. Was just wondering what the average population is in that server? How many people normally play it on wipe and does it hold players ?
At wipe time, all our servers reach their maximum player capacity. However, we can't predict how long players will stay. Based on my experience, I play until the last day of the server and enjoy it, and there are others who do the same.
Open a dedicated ban appeal ticket if you believe there was a mistake, and they will assist you there.
i opened it
Alright, wait until they respond to you.
ok
They don't check tickets? Or what?
takes them 20 years and then they don’t do anything
"They will respond as soon as possible, don't worry."
SOLO ONLY 2x #2 h4 base team
https://discord.com/channels/277748656420028426/1118287481322872842 "File the complaint here, and if you have any evidence, it would be better. Then, wait for a response
can sm1 help why does it say code invalid or something
Did I write it correctly BESTRUST ?
I typed it like it Said in the https://discord.com/channels/277748656420028426/1265998262821847052 channel
I tried, and everything is good. I think you can use it only once
did all the verifying and this dumbass notification in game wont go away, any helpers?
But i never used it
Have you tried closing the game and opening it again?
like just relog to server? or fully restart game?
Did you put it here?
restart game
No i put it at free rewards where it said promo code
Try putting it here, it will work
For me it took a while before it redeemed it all.
Is there anyone here who can help?
Hi, maybe I can be of help, what can I help you with ?
sure what you need
Can you check it if I dm you?
Sure
I wrote the problem to you via dm.
Once a week?? So I built a base the whole day for nothing. I submitted a ticket for "ban evasion" because I had "suspicius account" on previous ban. cmon.
This doesn't happen easily. It's possible to lift the ban on people who are cheating or trolling, but we thoroughly check this before taking action. We're trying our best, and it's the best way to keep the servers clean
I understand, but this is really demotivating to return playing here if hard days work can be thrown out the window in a split second due to "suspicion", and without guarantee to be able to return before the base is gone.
I understand how you feel, but this allows everyone the opportunity to play in a clean community. They will check and lift the ban so you can enjoy a fair game
how do i remove this code
do all bestrust servers wiping tomorrow with force wipe?
hi new here, I linked my account but did not get resources reward in the game
Welcome! Type /link in game followed by /kit and use the arrows to go all the way right and claim the kits
yo how to get a kit in the server as i already linked what to type in game chat?
type /link in the in game chat
then type /kit and press the arrow to the right in the menu and keep pressing it until you see the discord kits
Are there kits in bestrust solo only #3?
I believe there is only kits on 2x
Only our modded servers offer kits
how do l get a bonus for entering a new discord . play server ×2
Hi, do all servers reset on force tomorrow?
how do i unlock more in game kits like daily onces
Yes
You have to buy them in store
What exactly do you mean?
how to get reword
/link in game followed by /kit, use the arrows to navigate to your kit, is this what you mean by reward in game?
Hi, I can't get into the game because I'm in Asia and need a VPN to get into the game, how can this be solved?
make a ticket and request for a whitelist to be able to play
i try to open a ticket but the bot respones everytime that he cant sent me a message
Does it say you already have a ticket open?
no @storm jewel
What does the error say
@storm jewel I could not DM you, please make sure your DMs are open!
can u help me maybe because i think there is a duo cheating
Click on your profile picture, go to content and social, scroll down to server settings and set allow dm
still doesnt work
Would you want to hop in a call so I can see what’s going on really quick
@frigid wren
suspicious acaunt cant connect to solo server /i linked my steam
Hey! please make an appeal ticket
54/5000
Hello, my home was deleted by the administrator yesterday, and I was EAC, I did not use any other cheating software, could you please help me check it? thank you
I would also like to ask who can respond to my question
There are no managers online
we dont delete bases and cheaters are not welcome here :)
The map that is on #1336573164444188672 will be applied to all maps?
Will bps wipe during force?
Will all the servers wipe today ? Or is it normally on schedule ?
Why when I try to enter any Best Rust server I get kicked out of the entire game?
Is there gona be a prim server on wipe?
yep
thank you very much
i guess its because your name and the age of your discord
but i dont know how to authenticate
You have to enable DMs, there is a tutorial in the ticket channel if you don’t know how to do
when will the Serverupgrade finish? @glacial inlet
10 min ago they said, that they were updating the bios
should be ready soon
ok thank you
Will the servers that are wiping before force, wipe again after force?
(Same servers)
what time is the global wipe?
when r the monthly servers there?
Yes
20:00 Central Europe Time
in 2,5hours
do all servers wipe on force wipe day 6 février 2025 19:45 ?????
all servers wipe today but not 19:45, its 20:00 central europe time, 22:00 utc+3 for me.
yes
Why is it the only one that is not active?
and which one will it be or it is a new one?
yeah every server wipes
because many people dont like solo
cant connect to main 2x?
I mean it is the only one that is not active of all the solos
guys why cant i join the main 2x
when solo 2x #2 open
When r the monthly Server coming
?
when is forced?
When r the monthly Server coming
Today at 19:45 CET
after the update
connect dc with your steam account ig
Hey! Please make sure you have linked your discord and steam (the one you play rust on) at https://link.bestrustservers.com/. Then go in our modded server and do /link. After you get the confirmation that everything is valid and functioning. Use /kit and use the arrows to go all the way to the right.Make sure your inventory is fully empty! IF it doesnt work, make sure to restart your game and wait a few minutes!
even servers thqt qre not best rust ?
Yes
whats going on all servers are down or what
this is force wipe all the servers are down bc rust update
it still not ended lol
is 20:45 duo 2x wipe or not because of force wipe
i think we need to restart steam or smth
ty
Hey!!! Does the event on the trio 2x #3 end right now??
#📢┃announcements said it won't open, no?
?
what is happening to solo server?
A few minutes and it will open
When solo/duo vanilla servers will be started?(actually #2)
client.connect duo.bestrustservers.com
no, i asked about solo/duo #2
It won't start today
((( well thx
t's forced wipe today, and we only open one server of each type
duo #2 would be the same, but with no other players, so you should play on duo
@glacial inlet so today solo/duo #3 wont start right ? It will start tomorrow ?
client.connect duo.bestrustservers.com
play on #1
it's the same
I know but i want to play on 3 for some reasons 😄 thats why i asked otherwise i will till tomorrow
but there will be no players on #3
that's why you should play on #1
Ai ai
hi, I can't find the old server I was playing on 3 hours ago.
All servers have wiped today as it is the beginning of the month in Rust.
What is the last server you played on?
solo/duo/ trio x2 # 4
client.connect trio-2x.bestrustservers.com
client.connect trio-2x.bestrustservers.com You can play with us on the same server.
How to command to teleport outpost and do otherthings?
are all the servers completely gone? or will it be possible to go in and finish playing the vape?
why #3 servers are not running
are all the servers completely gone? or will it be possible to go in and finish playing the vape?
Today there is a mandatory update, all servers are being cleaned and started again
thank you very much
is there any avaible server?
What server do you prefer to play on?
quad
when trio x2 #4 start working ?
i tryed to connect to the one sayd that wiped 7m ago but not working
client.connect quad-2x-1.bestrustservers.com
can you Screenshot
client.connect quad-2x-1.bestrustservers.com
i thinck this has got a giant map
is umplayble 26 squares map
when trio x2 #4 start working ?
t's forced wipe today, and we only open one server of each type
why is the quad#2 server not working?
client.connect quad-2x-1.bestrustservers.com
did you update rust ?
immediately after disconnecting the servers, I went out and updated
client.connect quad-2x-1.bestrustservers.com try agine
Its been 1 day without the server... I am starting to shake
how do i verify my account i have been in this channel for over a month and cant type in game
this is not the server, I need the one on which the vape will be on the 8th.
t's forced wipe today, and we only open one server of each type
iv done that alsready
can you screanshot
can i get an approval of my vpn thingy magigy
you need to opin tickt
were is the ticket channel
is anyone else getting quite a few lag spikes on the prim trio server
i made one
Good, just wait, they will respond soon.
Hello, I just did the verification but I can't receive the kit and it says:
Some kits cannot be claimed at the start. You need to wait 6 hours.
Hi , what’s going on in srv trio x2 #4
hello Today there is a mandatory update, all servers are being cleaned and started again
I know about that but my question is when it be wipe?
Cause there’s just 13 players in the server and before wipe there’s about 300 player
Bestrust Solo/Duo/Trio #4 - 7:45 PM (in 19 hours) - Full wipe
.
ok so long story short some1 call me i was teaming in a 2xsolo
I see a new neigbor, i shot him 2-5 times
i see him going away and was going to kill him but he was in a fight => i kill the guy who fight him
i try to kill the naked neigboor who run away and after 3-5mn i call him and ask if he was my neigbor.
i give him loot and tell him i gonna maybe leav serv so that's why i did
go back home nuke 2-4 dude and see him naked like i let him and don't shot him because idc
is this teaming? ahha
<@&513265319096221697>
Refrain from using @ admin, for these issues you can submit a ticket, if you were banned you can submit an appeal
yes sorry, i'm not ban just asking ahah
Submit a ticket in the ‘other’ category so we can discuss this without slowmode in chat
Do you mean the kit?
YES
you need link you acc first https://link.bestrustservers.com/
I DID IT
type /link in-game after you done the linking system
Yes
hello can i have some help pls with a cheater easy to find out on the duo #3
create a ticket for cheater #❓┃submit-a-ticket
i bought the extra weapons kit but only got 1 weapon each instead of 4? why is that
Hey
You need to drag the weapons, they are stacked into each other
hey there o/ i need to use my vpn to watch the soccer game for a couple of hours is it possible to play rust with my vpn on?
make a ticket to get whitelisted if the server does not allow you to connect
where should i make the ticket? 😄
sorry, here at #❓┃submit-a-ticket
why? ... i mean they have a different map from the map votation
no the map changes with each wipe depending on the map voted
no...
join in the server and u will notice,,, i thinck there is a bug currently in the wipes
when his started?
From one to five minutes.
its up
duo server crashed _
DUO 5 crashed
duo 2x 2 crached
is it back up?
duo #4 crashed as well
still down...
this is cooked
Duo #4 is still dead
2x #2 to
wow
Server when i have the best start:
open duo 4 pls
@glacial inlet
Hi
okey it works now solo -2 😄 have a nice day
why the server doesn't have the same map of map votation?
ca we seee a replay with an admin ?
We can't do that, sorry.
so if a dude can't make it on time, and do it anyways we can't see if he cheat?
You can create a ticket, and they will check it.
where all the admins at
do you need any help ?
yes i requested a ticket about a cheater but nothing has happend
so are you guys going to look in to it?
They will review it as soon as possible. It’s also possible that they are already looking into it or that he is not cheating. Just wait and avoid calling him a cheater to prevent the case from being closed.
still not done anything about it
is solo 4 an EU?
Before the wipe, I entered the bestrust solo/duo/trio #5 server. I don't know what happened after the wipe, but I keep getting kicked. I think I got banned. can someone help?
What do you see? Is it possible for you to write it down for me?
kicked:cheating - banned by bestrust anti-cheat
There must be a mistake my friend. I've been playing besttrust servers for a year.
https://discord.com/channels/277748656420028426/1118287481322872842 Go here, create a ticket, and wait for a response.
@strange linden
am i verified for the server now?
https://link.bestrustservers.com/
You should put your number on Discord and link your account here.
What we need to do if we want to switch teammate, but we have closed tc and can`t remove previously member from them?
Like an external tc?
yeah
clear tc , change all the codes, and kick him out of the team. The most important thing is that he cannot return later.
What is the penalty for ignor "cannot return later" rule?
permanent ban or only for wipe? We were supposed to play as a team of three, but many plans changed during the day. The new player won't be able to play and we need to bring back the old one who has been with us since the beginning of the wipe
Can you clarify your question?
30 days ban unless previous rule breaking
If you kick a player out, they won’t be able to return to the game again.
Is there any way we can come to an agreement? Is it a total ban and we have to play together now?
You need to wait for the wipe again, and then you can play with him.
ok, thank you
According to the rules, if you replace someone, you won't be able to play with the kicked person again until the new wipe.
You're welcome
Last question... We just realized that we had already broken the rules. We have decided to leave the server because of this. Will we be able to avoid punishment in this way?
@raw ingot
you might get banned but simply create an unban appeal explaining so and you should be unbanned
ok, thanks, have a nice day)
you 2
Can you use kits on trio -5
If you mean x2, yes, it exists, but if you're referring to the modded, no, it doesn't.
Submit a ban appeal #❓┃submit-a-ticket
can you open 2x server weekly Without Kits? so they last longer´Love yall!
Attempt it
I gor 20 hours in the game so bit of a noob. With base decay, from the moment theres no resources in the TC, does sheet metal take 8 hours to disappear, stone in 5 and wood in 4?
When there are no resources in the TC, the base will start to decay from the outside. I don’t know the exact time, but it will begin deteriorating from the outer walls first, then the inner ones.
Hello, create a ticket here and don’t call him a cheater in the chat so he doesn’t see it and close it. https://discord.com/channels/277748656420028426/1118287481322872842
Is it normal that i have to wait 2 hours for someone to reply to my Ticket?
What is the subject of the ticket?
VIP Shop
Same for me
I apologize for the time , but there are many tickets. The admins are responding as quickly as possible.
does solo only #3 wipes 2 times per week
hello vanilla or x2 ?
vanilla
Bestrust Solo ONLY #3
IP: connect 141.98.157.227:28015
Group Limit: 1
Fullwipes Every Wednesday at 14:45 CET
Fullwipes Every Sunday at 12:45 CET
Next wipe: February 12, 2025 at 3:45 PM (Full Wipe)
Twice a week, every... Wednesday and Sunday
@spark geyser is there something you need in the waiting room?
I was kicked out of the game and can't log in anymore
Try restarting
From when till when will the admins answer on tickets?
bought a silver status didnt work
Mr Akos wrote that i need to contact you over Discord
Is it normal that i have to wait 3 hours for someone to reply to my Ticket?
i am also waiting half our
WHAT I WILL GET IF I AM A CONTENT CREATOR ON THE SERVER?
and doing live on the server
Good luck with waiting It seems like no one is replying to the tickets waiting for 3 hours now it's getting kinda frustrating
Try restarting the game; that should solve the issue.
Did you close and reopen the game after purchasing it?
im asking you,WHAT I WILL GET IF I AM A CONTENT CREATOR ON THE SERVER?
https://discord.com/channels/277748656420028426/586842263745855489 Everything is available here.
Maybe ask the question in a nice way no?
if i opening live on the server rn, i will get vip package?
nope no one can join the server rn
You need to open a ticket at the beginning and contact the owner. They will handle everything for you.
Which server are you talking about?
trio 2 x
my friend and i cant join and we dont know why we have been played 3 hours today at server
client.connect trio-2x.bestrustservers.com ths one ?
yes
that server use to had like 700 pop maybe cause of this problem the other people cant join to when they log of we were playing for st8 3 hours and when we log off we couldnt get back to server but when we try other servers its working we can join but not trio 2x
What do you see when you try to join the server?
i got steam auth failed problem and my bro couldnt see the server on lists and also when he tries to ip its saying couldnt find this server (we are sure we have that true ip)
Restart steam, new client update most likely
The server is working fine. Try to Restart steam
then why we can join the other servers?
Is it possible for you to join the help room and start a stream for me?
we just start playing league but after this one ranked we will try to restart steam and also join the vc for stream
i can join now @stable crag thx its working
fine good lucky bro
bestrust solo/duo/trio #2 the vending drones at bandit camp are not working
@stable cragdoes the server even restart in a day?
it lags so much
first few hours of wipe were perfect now its not playabl
#❓┃submit-a-ticket choose vpn whitelist
Muy demorados con los tickets
where can I find my ticket?
In your dm’s
I wonder if anyone knows if there is an Iron - Rank vip skinbox
As far i know is the Skinbox available only in the Gold and Diamond packages
1
Hello, the Skin Box feature is only available in Gold and above.
Hello, please create an unban ticket and wait for a response from the officials.
https://discord.com/channels/277748656420028426/1118287481322872842
how long do i need to wait that my ticket get answered
There are many tickets, and we are trying to resolve them as soon as possible for everyone. We do not have an exact timeframe, but they will be resolved as soon as possible. 🙂
I'll check in a minute
Hey
Unfortunately, that server isn't connected to our store.
If you buy the package for a different server, I can move it to Solo 2x #6
Ok ill do it
thx 🙂
Okey , i bought you may move it now on #6 .
sec
can I find out the reason for the block?
Hello, please create a ticket here to get your ban lifted.
https://discord.com/channels/277748656420028426/1118287481322872842
I created the application already like 2 hours ago. I hope this won't happen again?
Why should I waste my time on this problem? a place to play in peace??
What is the reason for the ban that appears for you?
I actually wanted to ask you this. How can I know?
When the server kick you out, what do they write to you?
Yes, I can't assist you directly. You just need to wait for the ticket. There are many tickets, and we're trying to solve them all as quickly as possible. Sorry for this.
I've lost a lot of time because of this waiting.
Sorry again, but this is to ensure security for everyone.
Well, I see
any admins here?
any admins here ? cheater now play on server u neeed check him now @glacial inlet
ok tnx? i sand it bcs ticket is offline
tnx
Hi i open a ticket back on 1/21/2025 7:06 PM and still waiting for a resolutions
please help
you need wait they have soo much tickets too see
so i have boosted server and link discord how long does it take to recieve the kits in game?
use /link ingame
ty
hello I have an information message when I launch the game that tells me to join discord bestrust while I am already on it how to remove it please
/link in game after verifying
Hi has the Primitive Monthly EU server been closed? Can’t connect
Any admin can check my ticket ?
when did you submit this
2h ago
what was this regarding?
Ban appeal
Can u check it ?
Hello. I was a bit curious about the map rotations, if it’s Wednesday why are the servers wiping today (according to the discord) I was under the impression every Thursday the servers wipe
5 h ago open the ticket but no one check the ticket why @storm jewel @reef pelican @raven cypress @hollow slate
today only is wiping map bps still going be
Hello, I would like to know if it was possible to remove the kick that we received a few minutes ago because there are 3 of us on a trio server, we just swapped with 1 player and we were kicked because they say there were 4, thank you cordially.
sorry if it's not too understandable I'm French
i need help
Create an unban appeal
Create a ticket #❓┃submit-a-ticket
thanks
"I haven't been able to contact you, please make sure your mailbox is open!" I don't understand what this means, I want to send a report to the player.
Hello, there is a video that shows you what to do. You need to open your DMs so the bot can send you a message. Here is the video.https://discord.com/channels/277748656420028426/1118287481322872842
@stable crag thanks
Are all servers eu?
we havce us
How do I check?
@stable crag HELLO, ive been playing the best rust 2x solo/duo for a couple hours now, and went for a break, when i got back i rejoined then after 10 seconds was kicked for cheating then banned for cheating? i have never cheated? could it be due to me being on a 50 hour rust acc?
Hello, I really don’t know, but you can create an appeal ticket here. https://discord.com/channels/277748656420028426/1118287481322872842
ok thanks i created a ticket
if someone could check my ticket soon and respond it would be much appreciated
How do I go about unlinking my steam and discord from here?
How to link dc to rust account
still open place for admin/modo ?
Yes, we will review your application soon.
#❓┃submit-a-ticket i meet you there
Was trio 2 vanilla rolled back at all in the last 24 hours? My group logged out in base last night and today we logged in to open base doors and one team member killed by scientist on the other side of the map
I got banned off of one of the servers without having ever played on it, is there something against private profiles? I changed it to public now but still can't join
missed out on start of wipe due to this 😦
Also, how long is normal for a response from admins?
!r you may submit a ticket for your appeal
i did, more than an hour ago
Hi! Ban appeals take a while to get resolved. It’s a thorough investigation process before a verdict is concluded.
admin duo server teaming
chech my ticket pls
@glacial inlet bro when will you take care of
where to go?
hello https://discord.com/channels/277748656420028426/1118287481322872842 You need to open a ticket for the unban request.
HOW DO I GET THE STARTER KITY
hi, how does my pals get the notification while playing off there screen, they have joined the discord aswell but nothing happend, do they have to relog?
Verify and type /link in game
Link urself and type ingame/kit
Guys why is red room not working on large Oil, the Swipe pad is not glowing
What do you mean by "it’s not working"?
I verified my discord joined the steam group and I linked my steam
the huge notification on my rust screen will not go away
for some reason the total cost on the workbenches is not displayuing properly
yee
change the pfp
vanilla trio weekly isnt working
it should be up again
When is the drops fixed aka fix the loot drop, like why do i get tabels and ohter useless things on 2x
Why is the stock soo low @ vending machine? it takes an eternity to sell stuff for scrap
hey we got an issue, linked my account and BOOM. no rewards. i need this fixed pronto.
did you type /kit
/link and then /kit, restar if needed
uh yeah duh.. and @storm jewel i restarted and it didnt work. please fix.
#❓┃submit-a-ticket choose the other category and I will meet you in there
@severe abyss
Which server are you on?
he was on a vanilla
There ain't no kits on vanilla
any admin check my ban appeal ticket pls thank you
Moin bitches
are there recyclers in underwater labs on modded
we review ban appeal once a week because we check them closely. Please be patient
how long can I wait for the unban? For 4 days now , everyone has not been able to check on me . What kind of nonsense is this ?
Hello, we review appeal tickets once a week to make sure nothing is overlooked and to maintain a clean environment. 😦
uhm
hello dear best rust developers, do you have 2 problems on your servers or are these features? 1 all the boxes in the subway are missing, they will spawn 1-2 each 2 a lot of unnecessary things and few components fall out of the barrels on 2 servers
hey im nitro boosting in dc but cant take the kit ig
yo i got kicked because my account is suspicious i opened a ticket already, what did i do wrong?
How do i use them?
Does it allows to use barrels?
how can i get rusty loot kit i used affiliate code and joined discord
Verify and type /link in game, after this has been done and you are still unable to claim said kit then try restarting. Let us know if that did not work. 🙂
i write !r verify to where
My apologies, you dont do the "!r" I corrected myself. Lol. It's just /link in the chat while in game.
okey i did and still have no permission ill rejoin and see
when do admins check tickets?
When they are available to do so. I don't mind taking a look at it and if it something I can assist with I don't mind doing so.
I don't understand, I verified on discord and everything and i out of nowhere got banned for reason suspicious account? What else do you want from me
I think someone is on it
i have acces to it now thanks
Can someone look at the tickets? i wanna get this over with
can someone atleast finish with mine?
Does someone open the tickets?
doesn't look like it
Yo can you check my ticket i got banned for literally no reason... could you please check? i really want to play
Same xd Does this happen often?
got kicked for suspicious account???
yeah broo same
you're not the only one
VPN’s??
yeah i need one for my work, but should be turned off when i'm playing RUST i believe
Is it possible to get my ticket sorted so i can play again, this really sucks since it's completely unnecessary. My friends are playing 😦
how do i get the verify rewards?
Verify and type /link in game, after this has been done and you are still unable to claim rewards then try restarting. Let us know if that did not work.
For some reason I can't post that I'm looking for a team. Could someone help
where do i claim my verifyed rewards
/kit in chat and it will be on the last page of the kits
thx
What do you need help with?
I have a clip that is kinda suspicious with this persons aim, bullets only were shot at my head
We can further discuss this in the ticket please just be patient while things are being investigated
cant make a ticket when the ticket I made 3 hours ago isnt delt with
That is the ticket I am talking about, keep all information in the ticket and refrain from calling things out in chat.
oh this is a different person, but wouldnt have to be spoken about if I couldve made a ticket. myb
How long does it take for a ticket to be processed...?
really, its been 4 almost 5 hours for mine
i cant do the rustyloot can anybody help???
What is the problem?
Any reason why i can't connect rust+?
I opened a ticket and it's been a week but I haven't received any response. Could you please take care of it?
hi, why is the solo duo trio #3 be wiped tomorrow if its weekly?
please resort to our #📅┃wipe-schedules
Bestrust Solo/Duo/Trio #3
IP: connect 141.98.157.222:28015
Group Limit: 3
Fullwipes Every Wednesday at 13:45 CET
Fullwipes Every Sunday at 13:45 CET
Next wipe: February 16, 2025 5:45 AM (Full Wipe)
Hi, why trio #2 doesn't work? I'm trying to come in with my friends and discount us. We are from Russia
how long is trio #2 gona be down?
Thank you
is main 2x no limit?
Please expedite the approval of my whitelist application. Thank you
HOW I CAN USE /KIT
anyone know how to fix the team ui if its bugged and cant see team mates
solo #2 not work
Wtf?
i have this problem 2
restart steam plz
ok
work thanks
how to redem discord kit?
quad 2x-2 is down?
duo2x-4 died too
duo2x #4 died
is server dead
same here
same
🥲
steam restart dont help
I cant even see the server now
Solo only #2 dead
#6 too
what servers are 3-4 days cycle and what servers are 7 days?
What happened to solo/duo/trio #2
why i cant connect at the solo/duo x2 #2 ??
what i don't get is how my friend can log onto the server and i can't, surely if there's an issue with the network provider nobody should be able to log on, right?
same over here
mate is on server but it doesnt show up on my screen
It's because the network provider has multiple regions and only some of them are down
but surely the server is just hosted in one region? Does it have to do with the fact that it uses several regions to connect users?
how fast u get it fixxed ? 🙂
The same problem happened 20 minutes ago. Restarting Steam didn't help at all.
#📢┃announcements
Every other rust server is down
Great, it worked!
is solo 4 EU or NA
and is solo fishing village an recycler?
The servers are fixed?
porco dio
hey, anyone out here that can help me? is a kit as in "daily tools" 5$ every month or permanent?
Hello,
It is valid for 30 days
hello can we see kdr somewhere?
Admin here?
hi can i help you ?
hey there, Is there a solo X2 thats doesnt blueprint wipe every week ?!
when does cargo float on vanilla? after the vipe
How come the server solo/duo#3 hasnt been changed from the beginning when it says its already been done ?
@stable crag how do i do the ticket?
How do i unlink my steam and discord from bestrustservers
mods really dont want to answer this question
When is Bestrust 2x Main Primitive going to be online?
it will be announced
I'm blocked from VPN even though I don't have a VPN, what should I do?
What should I do if I enter “link” in the game but linking doesn't happen?
how to link in discird
linked discord etc but not getting the /kit in game?
Steam idk, but discord you can go to your discord settings, and go to "approved apps" or something. There you can unlink it.
@cursive nymph @hollow slate @raw ingot Are you here? I have a serious problem with the VIP kit. Can you please help me?
i do not know much about kits so i would advise waiting on one of them.
(i dont play a regular player so im not to sure about how i would help you there so be patient)
I have a very serious problem and my ticket is not being returned.
Is anyone interested in this?
make a vip ticket and wait for a response till farkas is back
Can someone look at my ban appeal ticket please?
s
how i get discord kit ?
/link in game /kit use the arrows to navigate to your kit. Link here https://link.bestrustservers.com
I’m in solo/duo/trio #6 and experiencing constant rubber banding. I have no packet loss with my internet, is the server experiencing issues today?
yoo i need help
any mods
im on solo3 vanilla and theres teamers
this is support why is nobody responding
i know only 1 name marcena
how to remove burst mode in mp5???
how long does support usually take?
I dont see bestrust #5 on the donation kit selection
Ping says 40 on solo only #3 but in game its 140? Is this not a NA server?
Hey how long does an appeal typically take ?
If you are referring to the vanilla one, it’s a EU server. Can find out more about the servers here: https://discord.com/channels/277748656420028426/892059437492207626
Depends on when they have time, would normally say 1-3 days!
It's been a week since the ban, I have not been told the reason why I got the ban, who can I talk to?
how long for VIP to be active I made a ticket but no responsje
the tickets
im reporting these cheaters and there not getting banned
I am verified in this discord, but it wont let me type in the Rust server?
hello try to restart rust
It is possible that he is good and not cheating, or he is still being investigated
I did this yesterday. How do I know i am for sure verified here?
got it, i'll try again
I did it and did /link in game and it sitll isnt working
restart your steam will fix
didn't work lol
hes def cheating hes using a tap fire cheat that like makes him shoot faster with a tommy
YALL GONNA LOOK AT MY TICKET
Hi, how i can see my KDA?
cant
im stuck
whay ther is no admin in tha servar ???????????????????
We do not allow accounts bought from bot farms to play on our servers. tell me what does this mean?
Is there anyone authorized to check the ticket?
Mods and admin can
<@&464827801644695552> <@&513265319096221697> please check tickets teaming on solo server is ruining the server asf
trio vanilla got no kits right?
how do we see in server play time?
Verified and linked and i still can't talk in any of the servers
might i ask why?
ticket open one
lets talk
we got banned and donnu why
we all opened
be patient then
est?
come pc check us then
@hollow slate just come call we all have the same problem
i will say it again wait on someone to respond to your tickets
you can solve 3 tickets at once
you are admin and you are waiting someone else?
estimated time?
do not ping our staff, create a ticket #❓┃submit-a-ticket
maybe respond to us then
i nolifed this server today and boom banned for no reason
i know there is like 5 tickets open and you cant even deal with these
There are around 3000+ people during the day. You’re not the only ones with tickets. As stated before in a kind manner, be patient. You will get a response, no need to harass the admins.
Is there raid protection on the trio servers?
we got a respons but we didnt even get a chanche to prove our innoccents
what are trying to do
trying to get unbanned for false ban
if you keep pinging staff and typing in our chats about it you will be muted, this is a warning.
Last warning. Don’t @ the admins. Especially after they’ve given you a response. As well as, pc checks doesn’t really prove anything.
how do you check then that we didnt cheat, because we didnt
got banned for no reason at all
come call
pc checks are useless if you have a cheat that can hide itself
please we dont want to harrass or anything but just want to get unbanned
it can be resolved quickly
I don’t know. I’m not an admin. I just know that a lot of steps are made before a ban is followed.
he didnt ping an admin?
scroll up
just somebody who can do something come call
everything will be done within the ticket
Listen, I understand your frustration but if you’ve received a response, then that’s the end of it for now. You can appeal again in a week. I would recommend being careful who you play with.
wtf are you
but you dont respond, just got telled that the ban wont be lifted and thats the end of it? how is that fair, we played legit and didnt do anything wrong.
is it possible to find out how the unblocking process is going?
I was contacted, I sent the files and silence in response.
?
76561199349316311
how do i claim kit in @thorn canyon ?
how do i choose rustyloot kit ?
@smoky horizon Simply Type /kit in the chat :)
yes, but how do I select him on that page to have him in the game
what do you mean? as in a different character model?
did you use /rustyloot in chat?
if so you could also try reconnect and that should fix it, if a problem persists please create a Ticket
no 😄
haha hopefully that helped :)
why solo only down?
how longs it take for ban appeals im trying to get my wipe started or move on
Servers are starting
@glacial inlet ive tried to make a ticket can you get an admin to help me im stuck