#❓┃support-questions

1 messages · Page 1 of 1 (latest)

coral prairie
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Hi I have submitted a ticket for a cheater and he got banned does his base stay on the server or does the admin remove it? he stole alot of loot which i want back

glacial inlet
coral prairie
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yeah i do i have just sent the screen shot to the admin

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in my dm's

brisk zinc
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Hey, is door camping on Main server allowed?

velvet forge
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Yes

brisk zinc
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hm ok

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sucks for me then i guess

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ty anyways

coral prairie
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Hi, i have provided video evidence in DM's but have yet to hear back?

plucky flax
coral prairie
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He is already banned, he got perma banned like over an hour ago, i sent in evidence to show what loot i had as the admin / owner advised they could give it back if i had evidence

coral prairie
#

any admin able to help?

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^

sonic knoll
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Hello. Can anyone tell how to report?

glacial inlet
plucky flax
solid lotus
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wait and see at 0:36 seconds the move he makes and i have 3 hours off record like that

velvet forge
#

Share it in the ticket DM please not here

honest marlin
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Hi guys, verified on website and did/link in game but not working

tired berryBOT
glacial inlet
winged kelp
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sorry but is trio 9 up right now because i cant seem to find it

honest marlin
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how do I unlink and relink

glacial inlet
royal nebula
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hi i have linked my steam and discord got the kits but when i boosted the server i didnt get the boosted kit on the server?

glacial inlet
quiet ocean
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Hey i have linked my steam and discord but i can't talk in game in chat

plucky flax
cerulean matrix
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Hey, how do I create a clan and invite a friend? The "/clanhelp" command is not working

glacial inlet
glacial inlet
north canyon
#

why is the melting time so slow? @glacial inlet

lethal wraith
#

how i can get my free pack ?

glacial inlet
north canyon
glacial inlet
north canyon
#

okay love you

visual roost
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linked all my accounts, but the kits are still locked

tired berryBOT
glacial inlet
#

You linked the wrong steam account @visual roost

lethal wraith
#

how i can get my kit discord boost ?

tired berryBOT
#

You don't have permission to use this command.

glacial inlet
#

You should be able to claim it now @lethal wraith

azure depot
#

how i can get my kit discord boost ?

lethal wraith
glacial inlet
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Use /kit in-game

azure depot
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is good thx

amber jay
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im blacklisted fomr chat for saying 2x1

brittle panther
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Hello, on wich servers are no kits?
Me and my friends hope to find a server where nobody has an advantage at the start.

glacial inlet
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On our modded servers the kits can only be redeemed 2 hours after wipe.

lethal wraith
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hey i got killed for nothing i think its bug idk if can get refunded pls

limpid monolith
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Where do you report cheaters

glacial inlet
urban shore
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Trio lagsss 200 ping

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@snow linden @glacial inlet restart server pls

placid ravine
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Where has the solo/duo server gone? It just kicked me out of the server and i cant find it in the list

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Main one i believe

plucky flax
placid ravine
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@plucky flax I found it again. Probably just a problem of my laptop

plucky flax
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👍

spice fog
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how to claim discord nitro kit?

tawny pasture
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how to send report?

glacial inlet
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@spice fog use /kit in-game

terse elk
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I need some assistance

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Can't open a new ticket because my other one hasn't been closed but nobody responding

muted crater
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i just cought a team of 3 people in the solo/duo#4 server

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here is the clip

plucky flax
north canyon
slender hull
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where is the admin team? how do i contact?

glacial inlet
ocean flicker
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YOU NEED TO SUBMIT A TICKET

glad yarrow
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How can i check server pop on discord?

glacial inlet
glad yarrow
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Ty

tulip gust
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i verifyed myself but didnt work

little bramble
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when i try join a server it says kernal wave spectrum not found

velvet forge
vernal cliff
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how i can report ?

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i was f by a gay with an aim or WH or smth

ornate sable
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where do i report cheaters ?

vernal cliff
glacial inlet
steep spire
#

the next wipe for bestrust Bestrust Solo/Duo/Trio/Quad #4 when

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@glacial inlet

glacial inlet
opal dagger
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i need help from admin on #2 duo server

glacial inlet
final surge
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hello i´m bsnned in the server

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whyyyyy

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in solo only #4

warped pendant
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@final surge It's not a ban

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Servers are down

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Issue with something

keen junco
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I'm playing on server #2 (solo/duo), Technology is level 2. After reloading the server, my technology is like the beginning again. but on server #4 (solo/duo), my tech doesn't start from scratch.

can anyone explain?
i am new player in this game

misty turtle
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I connected to to discord and steam how do i get the kits now?

median palm
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I boosted the Server & linked everything from Discord + Rust but cant get the Nitro Kit

median palm
bold sapphire
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Server #1 (solo 2x) why is kicking everyone ?

honest wing
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server solo 2x needs a restart. its crashign every 2 min

bold sapphire
#

server #1 solo x2 crashed again

prisma marsh
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same for duo server #4

honest wing
#

can s1 do sth ?

bold sapphire
#

unplayable #1 solo x2

glacial inlet
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The host has been notified and is now looking into the issue.

tribal tusk
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i cant pick up my research table and it is blocking me from leaving my base xD

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i think its glitched

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ohhh haha never mind

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i didnt know u had to take out the scrap first xD

vivid creek
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Hi why are the 2x servers only 1x diesel? And also when u put diesel in you get vanilla amount

leaden kraken
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hey are there any supporters online?

ripe wharf
#

Quad Server Fresh Full Wipe cant connect ?

stable loom
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how do I report a cheater?

glacial inlet
fluid shell
#

hwo do i get the free rewards after i verified?

serene radish
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how to report player teaming ?

eternal zinc
serene radish
eternal zinc
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NP

plucky flax
opaque axle
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does the solo/duo/trio 2x have kits?

rare patio
#

how can i use the /remove ?

worldly fox
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i linked my accounts but the blue banner will not go off my screen

plucky flax
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Run /link in game @worldly fox

worldly fox
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It's fixed, ty

viscid violet
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why dont you guys make less servers and just keep a few of each server section so the pop doesent die after one day

cursive glacier
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^

viscid violet
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its so anoying having a great wipe just to see max 30 players next day because 10 different server wipe every day

cursive glacier
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^

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would be a top server otherwise tbh

wheat raptor
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how do u get acces ti skinbox?

glacial inlet
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but it's only for vip gold and above

wheat raptor
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okay thanks

neon aspen
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pls noiroXe is trol plsi kick

viscid violet
gaunt moss
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i need help from admin

azure pine
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any admin on ?

glacial inlet
azure pine
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i need help on solo server

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idk why the door in blue card just closed when i was in

glacial inlet
azure pine
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yup

glacial inlet
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turn on the switch next to the red card table

azure pine
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im pretty new on this game

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lord thanks

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^^

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sorry for that

torpid charm
#

any admins on?

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<@&513265319096221697>

plucky flax
torpid charm
#

can you look at my ticket

brazen spade
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Hi, my ticket is opened but I've no andwere of my problem

vale abyss
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hi. i have a question. How could they build it this way without authorization?

image.png
glacial inlet
vale abyss
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really?

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Is it valid on all servers?

glacial inlet
glacial inlet
viscid violet
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@glacial inlet

primal scroll
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why dont you guys make less servers and just keep a few of each server section so the pop doesent die after one day, its so anoying having a great wipe just to see max 30 players next day because 10 different server wipe every day?

woeful echo
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hey guys you sayed server wiped 4 hours ago but its not

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can you tell me the issue

glacial inlet
woeful echo
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solo duo trio #4

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2x

glacial inlet
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You are on the wrong server

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Trio #4 vanilla was wiped 4 hours ago

woeful echo
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im playing same server that we played yesterday

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me and my friends and waited the wipe

glacial inlet
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Well, the trio 2x #4 server wipes on wednesday and sunday

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Trio #4 was wiped 4 hours ago

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Here is the ip, if you would like to connect:
client.connect 23.26.247.252:29015

woeful echo
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I did they sayed im already connection to this server

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same ip

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its not wiped sir

glacial inlet
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No, you are on the wrong server

woeful echo
#

can i share screen for you

glacial inlet
#

Disconnect, then join with the ip I sent

woeful echo
#

ohh i have 0 bp for this 😦

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why you have 2 servers with same name

plucky flax
woeful echo
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Eh i see

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there is 0 players in x2 version can u wipe it

glacial inlet
woeful echo
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we dont have bp for that

glacial inlet
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So noone else has BPs

woeful echo
#

can u give me ip

glacial inlet
woeful echo
#

thanks farkas i take ur time

glacial inlet
woeful echo
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im streamer that why i asked about that alot

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and i enjoyed playing ur servers

cold vessel
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I want to expand my base but if I try to destroy a wall nromaly its gotnna take me weeks

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Been punching it for 10mins now and still got 99% left

glacial inlet
cold vessel
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@glacial inlet Doesnt really do too much... I guess il just punch it all night long

tranquil mountain
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where to report people for teaming?

tender spear
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where report people

glacial inlet
lean dirge
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do i need witlist for playng?

tender spear
abstract obsidian
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how to claim kits?

glacial inlet
abstract obsidian
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i used but it says i dont have permision im trying to claim discord kit

glacial inlet
gentle sierra
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How do I raise a ticket?

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Have a big problem with solo/duo/trio #2

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Found it

hollow turtle
forest marten
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@wise ivy @proven scarab having problems with solo/duo/trio 2x #2.
Good Ping (~30ms) but cannot pickup items or use a repair table. Some kinda server issue. Anything you can do?

leaden sandal
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hi 🙂 can we give loot to another players but this players is not my teammate?

plucky flax
plucky flax
verbal widget
ionic kettle
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me and my friend cant join the server it keeps saying conecting

image.png
glacial inlet
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looking into it

humble slate
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For some reason I boosted the server but have not gotten the perms to unlock the kit Ive re linked through the server and website

glacial inlet
#

Hey @humble slate
Try now

humble slate
#

thanks

manic quiver
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I bought the iron status, but nothing appeared in the game, the money was withdrawn, what to do

glacial inlet
manic quiver
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Your ticket has been successfully opened in your DMs!

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where is this ?

glacial inlet
turbid sedge
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Will be duo 2x #3 wiped today?

covert olive
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can staff do something on the solo

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duo server ? actually i being wiped 1 hours after wipe by a quattro ....

glacial inlet
indigo dagger
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are the schedules wrong? it says duo #8 wipes in half an hour but its already wiped

rustic sparrow
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any afmins online please?

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i've opened a ticket but im stuck in outpost as a player has trolled me and currently has me wedged against a wall with a horse hahahaha

thorny minnow
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when is the next wipe for solo only 3 pls?

royal copper
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???

warm night
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is it possible for someone to increase my ping with hacks?
cause i killed a guy and then my ping skyrocketed and i was lagbacking so he could reach his body before me

wise moth
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hi guys, I can't report a player, Discord got bugged, doesn't let me create a message there

grim mesa
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Is any server here for solo-trio were good for SEA? with decent ping around 100 ping?

sinful trench
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can a staff help me out at the Waiting for staff in Support ty Panda_Cuteshit

naive crow
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Any admins can help me? I got banned from anti-team, but I didn't team up. Last what I did was raided a base and went offline inside that base left all the loot inside the boxes and replaced TC.

jovial ledge
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vanilla solo/duo #4 is stuck on connecting. couldn't open my doors then got kicked to main menu

naive crow
#

Any active admin? Waiting for the staff

velvet forge
simple umbra
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VERY HİGH LAG WTF ?

tired berryBOT
simple umbra
#

SOME OF YOUR SERVERS ARE VERY LAGY AND NEED TO BE FIXED IMMEDIATELY

cold vessel
stiff mural
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any admis can help? I was ban association = =

blissful hill
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I'm on the server and I went to the discard. remove this inscription in the game

cold vessel
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@plucky flax plz bro ticket

plucky flax
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the admin that banned you is sleeping @cold vessel

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i cant handle that

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please be patient

cold vessel
plucky flax
cold vessel
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after all, I was checked, I'm completely clean, why should my teammate and I be in the bath, it's just a waste of precious time, @plucky flax

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I have sent you video evidence, my files, what is the problem to unban me, you are the administrator

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I'm just sitting at the computer and waiting for a response from you to continue playing like all normal people, and not to endure all this

plucky flax
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we will conduct our own checks and get back to you

cold vessel
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please tell me how long to wait, though there is no patience

plucky flax
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i cant tell you any ETA or anything about the checks

cold vessel
cold vessel
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@plucky flax is it possible to find out the nickname of the administrator who banned us?

plucky flax
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we dont share that information

knotty mango
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theres a team of 3 guys next mining oupost on solo duo 1

austere owl
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yo i boost the server and i didnt claim my kit

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@humble slate

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@glacial inlet

gaunt harbor
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Hello. I have a question related to an error (in the screenshot). My friend and I can't join this server (there are no errors on other BestRust servers). Do we need to wait? Thank you in advance for your help.

image.png
echo umbra
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<@&513265319096221697>

velvet forge
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Restart your game and steam, should fix it.

gaunt harbor
austere owl
gaunt harbor
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<@&513265319096221697> I understand it's Friday evening, but will there still be some response to this issue?

glacial inlet
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Hi @gaunt harbor,
I restarted the Duo #2, server so the issue will be fixed (steam server disconnected and failed to reconnect).

gaunt harbor
austere owl
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yo i boost the server and i didnt claim my kit

glacial inlet
#

(I restarted the nitro syncing bot now, so it might be fixed)

austere owl
echo umbra
old prairie
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Hello! I do not use chat for the purpose of insults and use of obscene language in my speech. I think this happened by mistake. Please double check your solution.

image.png
glacial inlet
viscid saddle
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Does anyone know why my game laags on modded servers? When i join bestrusts community servers everything works just fine but when i join a modded one the doors laag. I click e on them but they wont open for like 5 seconds straight same with chests. I do see people walk around normally. Anyone know a fix?

tired berryBOT
drowsy imp
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ticket?

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any admin?

plucky flax
neon haven
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they are door camping us for a half an hour is that allowed

velvet forge
cold vessel
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Hello!
I would like to talk about online on bestrust servers
The problem is that at the moment there are 34 servers, and each of them is not loaded online in any way (as I would like), I play for a month on your servers and the constant problem is that it becomes boring to play after 1 day of wipe, since there is no online at all.
Please solve this problem or just make the servers smaller, since 34 is too much, it seems to me.

brave pendant
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guys

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i linked my accounts ( steam and discord ) but can't claim my kits on the 2x duo srv Eu

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is anything wrong ?

glacial inlet
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!r Hey @brave pendant, are you not able to open the kits page or you are not able to claim it for a different reason?

brave pendant
#

i write /kit in game and still don't see no kit there...

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i wrote /link in game earlier and it confirmed that im linked

boreal gull
#

it is legit camping doors ?

velvet forge
harsh vortex
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One modo here ?

random arrow
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When are you gonna fix the lag thats been on ur serverss for the last 3 weeks?

glacial inlet
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The server fps and pings are stable

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The only case when the server may have lagged is when it saved, but that's inevitable

random arrow
random arrow
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Is there a fix for it anytime soon???

glacial inlet
random arrow
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We are 3 people playing with huge lags, other complained aswell on the server ingame

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Many even left the server because of it

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We are from England and Denmark, no issue on other servers

glacial inlet
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Could you send me a screenshot of your NET tab in the f1 menu?

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@random arrow

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I read the chat logs and noone said that the server is lagging

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Edit: 1 person said it after you asked in the chat

random arrow
#

Look again

glacial inlet
random arrow
#

5 more just wrote 😉

hard kiln
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hey. i veryfied myself with the server but the anyoing massage in rust doesn´t dissappere

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ah its gone thx ^^

fringe heron
#

report

primal shadow
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hello, can an admin remove/reposition my large furnace? i fked up and placed it too close to base

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no? alright

glacial inlet
cunning trout
#

HELLO, there is team 3 people in best rust duo X2 #4 they are moddo ?

glacial inlet
north dock
#

how can i not get the message in scren

cold vessel
#

если мне отправляют такой скриншот это значит софтер?

image.png
tired berryBOT
glacial inlet
cold vessel
#

is this a screenshot of the software? the team sent me such a screen yesterday and I just looked at it today

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What should I do next after I saw it?

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now I will connect to my server and say nickname

glacial inlet
cold vessel
#

I hope I won't get punished for this moment?

glacial inlet
cold vessel
#

discord

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yesterday I took a random person from the chat to the team, there are logs in the chat that I found him there. then the connection was continued through discord, I had no idea about his software. he played very badly in front of me

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at one point I was cleaning a missile silo and he boasted that he had killed six and sent this screenshot

glacial inlet
cold vessel
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lolalend

glacial inlet
#

alright, thank you
I banned him

cold vessel
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I already had a similar situation, but I did not show vigilance and my main account was banned for a rally with a soft.

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can I somehow write an appeal? considering the current situation? I was given a ban for a month, it took about two weeks

glacial inlet
cold vessel
#

I could not DM you, please make sure your DMs are open! how to fix it? I can't create a ticket apparently

solid lotus
plucky flax
bronze sphinx
#

how many time to have acces to kit ?

proud heart
#

how many time to have acces to kit ?

plucky flax
#

run /auth in game

cold vessel
#

how i need to ban cheater on this serv

leaden sandal
#

admin pls?

glacial inlet
digital glacier
#

./auth doesnt work in game.

plucky flax
silent coral
#

quad server not wipe!!!!!!!!!!!!!!!!

obtuse mauve
#

admin

glacial inlet
cold vessel
#

NO WIPE

image.png
spice prism
#

Hello, the Bestrust Solo ONLY 2x #2 hasn't wiped

glacial inlet
#

@cold vessel

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@spice prism

spice prism
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@glacial inlet Hi, has the maintenece been going as planned, and can we expect the solo 2x server to be online any time soon?

glacial inlet
#

Hey,
It still hasn't finished, I'll ask them how it is going

upbeat blade
#

is there an ETA for the maintenance

dull hornet
glacial inlet
#

They are waiting on ASN reroute atm, not sure how long it is going to take.

hollow coral
#

<@&513265319096221697> How do i make a support ticket for a cheater on the server?

glacial inlet
hollow coral
#

ty

true frigate
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Why have I been ignored for the 4th day in support for unban?

cold vessel
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hello why command didnt work for me ? /auth /discord /link they said un Know command

true frigate
#

Why have I been ignored for the 4th day in support for unban?

vocal garden
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Hi, im linked on steam and discord but i can t take the kits on the trio x2 ? How i can pretend them ?

cold vessel
#

why doesn't my wipe show for today?
why doesn't the bot work with online? I don't see any online servers in the list of participants

cold vessel
#

WHY IP?

image.png
#

Bestrust Solo/Duo
IP: connect 95.214.180.248:37015
Group Limit: 2
Fullwipes on every Thursday @ 12:00 CEST
Map wipes on every Monday @ 13:00 CEST
Next BP Wipe: 28 сентября 2023 г. минуту назад
Next Map Wipe: 2 октября 2023 г. через 4 дня

#

thanks!

true frigate
#

Why have I been ignored for the 4th day in support for unban?

tropic island
#

I linked my accounts and still no daily award

glacial inlet
tropic island
#

hacker or admin

image.png
undone shale
#

i need help i verify all discord and steam i put in game /link but dosnt work?

tropic island
#

are there any admins on?

dusty totem
tropic island
#

admin abuse then good to know

undone shale
#

@dusty totemhey u can help me i verify my 2 accounts disc and steam i put /link in game but dosnt work

dusty totem
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What do you mean

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Does it say in-game that you have not verified?

undone shale
#

im verified accounts steam and discord in ur web

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for kits in game

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but dosnt work in game

dusty totem
#

What server are you currently on?

undone shale
#

solo duo x2

dusty totem
#

Hm, we have had this issue before, but I will look into it in a second Alright ?

undone shale
#

ok

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thx men

glacial inlet
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Hey @undone shale
The linking system isn't synchronized with the servers yet, it will be fixed today.

golden elbow
#

Anyone experienced in Rust, are there cheats that would lag you out, make others appear to be teleporting around you for a short time?

golden elbow
plucky flax
#

not that im aware of

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maybe server lag, if its only happening to 1 player then maybe lag switching

cold vessel
#

how to see how many people are online on the server? nothing works

undone shale
wispy reef
#

why cant i acces the discord starter kit or any other discord kit i linked all my accounts

glacial inlet
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Hi @wispy reef
I'll fix it today

long cobalt
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hi

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is there any admin here?

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@ionic sun

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@glacial inlet hey

glacial inlet
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Hi @long cobalt

wind garnet
#

Where to write to file a complaint against players who play in 3 on the duo server?

dawn dew
#

we can't build in caves?

plucky flax
graceful smelt
#

I cant report

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it says i already have a ticket but I cant see it

alpine wren
#

what can i do about auth timeout

velvet forge
alpine wren
#

i tried didnt work

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it is only with 1 server

short owl
#

i can`t not join on server

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solo/duo x5

torn pollen
#

I got a DC and aftewards i keep getting "Disconnected: Steam Auth Timeout" on solo/duo/trio #2. Tried restarting, verifing files, reinstalling the game. It's only this server i get the error on.

glacial inlet
#

Hey @torn pollen,
Steam was down and the server failed to reconnect to steam. I'll restart it in 5 minutes.

stoic rain
#

where can i make ticket

glacial inlet
stoic rain
modern cloak
#

hey, tomorrow for forced wipe, every base in every servers will desapear, as well as items but not the BPs right ? I am new to rust so I am trying to understand how wipes works

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And I need to understand : map wipe here is when every base and items get wipes, and FULL wipes it's same but + BP ?

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in both case we start as a naked on the beach ?

plucky flax
#

it's only a map wipe

tight parrot
#

how to make a ticket?

glacial inlet
modest plover
#

after force 1,5 week wipe on weekly?

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i mean force wipe now and bp wipe on sunday?

glacial inlet
upbeat osprey
#

Can we pls have longer wipes on 2x? since there is 4 different servers for each solo and duo and trio servers, why not make atleast one of each to weekly or biweekly? Would be really nice, with a normal sized map to

glacial inlet
upbeat osprey
#

I have posted there to

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how does it work

upbeat osprey
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Is it gonna make a change

still flower
#

Hey, I wanted to clarify some information about server 223.26.247.252:30015.
Will there be a wipe today?
Otherwise he’s not in chat #🔔┃wipe-reminder

image.png
glacial inlet
#

Only Solo Only #4 will

night carbon
#

hello, wy is the solo duo trio server #2 mapwiping again ? and will it be high pop after the mapwipe ?

gilded kernel
#

Does any of your servers support blueprint sharing?

#

@here

sand silo
#

How often are the blueprints erased

glacial inlet
sand silo
#

all servers?

#

no monthly or yearly?

uncut hedge
#

i didnt get nitro kit

#

waited a while relogged aswel

#

only got standard discord kit not nitreo one

wooden yarrow
#

Nice cheating on the Solo x2

glacial inlet
wooden yarrow
#

I have thx

crude badger
#

@glacial inlet can you please step in on the x2 server about racist jew topic especially Valorant and touka i already wrote ticket for neo-angin

#

but its getting out of hand

wooden yarrow
#

Was ist mit mir?

#

@crude badger ??

thin lake
#

when will solo duo #4 wipes

glacial inlet
minor raven
#

Why was the 2x wiped already?

#

It hasn't even been a day

glacial inlet
minor raven
#

Aah thanks I was confused when is the wipe planned for the 2x solo

glacial inlet
minor raven
#

Cool ty

spring slate
#

any admins online ?

#

I got a teaming problem in a solo server

glacial inlet
glossy pulsar
#

Thank you admin, you guys work extremely quickly

hushed condor
#

hey i verified my discor dan steam user but still cant use the kits. how long time does it take?

#

it says i have no premission but it also says i have vertified in game

wooden yarrow
#

this server have kits?

#

lame

glacial inlet
wooden yarrow
#

why the solo/duo #3 wips again in 3 days?

#

make no sence!

worn pine
#

Can I have the bp that my mate made in the workbench?

glacial inlet
#

Hi @worn pine,
Not at the moment, but we will implement this in the following weeks. 🙂

novel galleon
#

yo staff team i think yall forgot about my existence meaning my unban ticket has ben dry for 24h

ornate shell
#

that mini was expensivb

image.png
tired berryBOT
craggy spear
#

yo why cant i see the map vote from trio 5

plucky flax
compact yacht
#

2nd dc in 10min, plz fix

#

everything else works fine, but i get server dc, two others in my trio does not dc

glacial inlet
compact yacht
#

idk, cant find any issue on my side

#

but u never know

#

3rd time now

glacial inlet
fathom jolt
#

@glacial inlet i boosted the server but i can't claim my booster kit you know smth that can help me?

glacial inlet
fathom jolt
#

most jó köszi 😂

noble sky
#

hello guys

#

cheaters are playing on the server can anyone help?

glacial inlet
magic sonnet
#

hallo !!!

#

Hello ! I was banned from your site due to cheating. We need an admin to resolve this issue. my nickname is SANTA.

tawny umbra
#

@glacial inlet these cheaters got banned bu their base is still here like normal???

#

@snow linden ?

glacial inlet
grave sundial
#

I was banned for no reason, please help

dusk palm
#

Why rewipe for trio 2x

glacial inlet
dusk palm
glacial inlet
dusk palm
#

oh

#

ah ok

night lance
#

Hi guys, 3 days playing on your servers, but not even after 1 day the servers are pretty much dead, 5/15 ppl connected, why ?

tender cradle
#

hello

#

no admin for these servers ?

glacial inlet
gilded anchor
#

Hei there will be a duo vanilla server wipe in 30 min any possibilty too delay it 15 mins need walk my dogs😂

cerulean palm
#

how do i get daily reward?

north notch
#

discord kits does not works

#

tickets do not open

#

wtf

#

this discord server broken

glacial inlet
glacial inlet
north notch
#

TY !

leaden sage
#

The Server Solo/Duo #3 Wiped ?

#

Or just restart

glacial inlet
leaden sage
cold vessel
#

i connected but i dont have the kits

south needle
#

5 man team in quad x2 server

glacial inlet
south needle
#

my teammate submitted one

untold forge
#

Can somebody answer in my ticket ? 😦

sweet depot
#

Hello?

#

what server is EU bestrust solo/duex2? i am trying to get VIP

midnight haven
#

how to get daily scraps?

glacial inlet
glacial inlet
midnight haven
#

thanks

wintry delta
#

i quit in fishing village

#

i login 30 min after that and i am dead

#

what is this ?

ashen furnace
#

were can i report somone?

shell sun
#

will i get an answer if i have appealed on an ban appeal or is it just a yes or no answer if no

plucky flax
shell sun
#

can an admin or staff please answer my ban appeal please

#

it's been a day already

plucky flax
fading pilot
#

so what is the # and number in the servers say like solo/duo 2x #3

glacial inlet
fading pilot
#

Oh so how can i see if its the one im playing on

glacial inlet
fading pilot
#

How do u kno dat

wooden yarrow
#

In Queue
This map has not been generated yet, it is currently waiting in the queue to be generated.

What is that? I cant check the map?!

glacial inlet
wooden yarrow
#

GGS!

ornate flare
#

Can somebody answer in my ticket ? 🥹

patent prairie
#

Why cant I connect to Solo only #2 after having played on it for ~2h?

glacial inlet
formal beacon
#

Hi
The Bestrust SOLO ONLY 2 / JUST FUL server has a problem, it is impossible to reconnect to it while the other servers do.

Capture.JPG
glacial inlet
#

@patent prairie @formal beacon
Steam seems to have finished to maintenance, but the server failed to reconnect. I'll restart the server in 5 minutes, that will fix players not being able to connect.

sharp surge
#

So 9 pm day is force wipe that mans it is in 9 morning or 9:00 at the afternoon?

glacial inlet
#

in your timezone

sharp surge
#

The force wipe was today?

glacial inlet
knotty kiln
#

what is the map on solo/duo 2x

#

after the force

wet pebble
#

are there any monthly servers

silent basalt
#

algun ser max trio para hoy full wiped

ocean yacht
#

i dont have my gold kit in solo 2x server. Can someone fix that?

glacial inlet
#

Hi @ocean yacht,
Could you open a ticket, please?

shell sun
#

it's been almost a week or more since i appealed for my ban, when will i be getting an answer?

steady phoenix
#

solo duo 2x #1 is down i think

#

not really sure where to to report that

glacial inlet
steady phoenix
#

alright thanks!

thin bane
#

hey why we cant find the quad server anymore ?

wide salmon
#

Hi. Player Sunsun. my coop buddy is stuck on dome. can an admin help? its on server: Solo/Duo 2x #4

minor field
#

wtf solo/duo/trio #5

#

where wipe???????????????

#

admins

#

wtf

glacial inlet
#

Wiping at the moment

minor field
#

it was lagg?

#

or what

#

rly????????

#

Because of your problems there will be no people there now

#

??????????????????????????????????????

glacial inlet
#

4 min and up

minor field
#

What's happened?

regal tusk
#

Wiping in 2 minutes! Trio #5

heavy meteor
#

Hi

#

Any admin here

glacial inlet
cold vessel
glacial inlet
cold vessel
#

no bandit camp on this server

mellow flax
#

@glacial inlet

#

?

little sleet
#

HELO I NEED HELP I M BANNED TO SOLO ONLY X2 FOR THE REASON but the truth is that I don't team up with another person and the person in question gave me his base and his loots for free I don't understand why I was banned
@glacial inlet

IMAGE.png
plucky flax
ivory granite
#

Hello I have server booster role in discord but I can't use nitro kit in game, I linked my steam and discord accounts and used /link in server

glacial inlet
#

Hi @ivory granite
Try now

vital iron
#

Hi, the Duo 2x #3 is down ?

#

when im connecting steam auth timeout

median wraith
#

<@&513265319096221697> Cant connect to servers whats happening?

glacial inlet
#

Steam is down

manic vapor
#

steam authication failed

rotund zenith
#

me too steam authication failed

manic vapor
#

disconnect

glacial inlet
#

looking into it

manic vapor
#

fullrestart ?vanila solo 2

#

damn

west forge
#

Hellow, playing with a kit vip u have more kits in the game? I mean playing x hours as a vip y have another present in the game. The re is a posibility to know what are those present? Thanks

glacial inlet
hexed spade
#

hello does someone know how long it takes to get a ticket answered?

cold vessel
#

hi, what happen with vanilla trio #5?

#

@glacial inlet

#

@plucky flax

glacial inlet
wary cloak
#

#1173994159372242996 message @glacial inlet you blocked the thread but yes, my point wasn't really about normal kits, it was the ubsurd amount of p2w in the paid kits 😅

glacial inlet
wary cloak
glacial inlet
wary cloak
languid kraken
#

why does not an admin check my reportt

#

its a 1000% hardcore cheate

#

im 8k hours and this dude is 100000000% espe

tired berryBOT
candid oriole
#

same for my ticket

#

its been 3 hours, he's still cheating and playing

glacial inlet
#

The player you reported doesn't seem to be cheating

candid oriole
#

so that clip

#

is not suspicious at all?

#

people usually dont prescope peek a random angle without knowing someone came there, i didn't make any noise neither did someone else

#

and the fact he instantly killed me too, its just inevitable that he knew something most players cant know in that situation

glacial inlet
#

I didn't say he is not suspicious, but it isn't enough for a ban. We are still investigating him, that's why your ticket is still open. Please be patient.

candid oriole
#

thx for bannign

noble umbra
#

I'm getting banned from the group limit, but we're playing duo on SW, I've been playing for 3 hours, nothing happened, it says I ate Ati and Kik.

#

@glacial inlet

glacial inlet
brazen plank
#

I was kicked out of the server because of the team limit. Why was I kicked out even though I didn't exceed the team limit? My friends started joining the server, but I can't play with them because I got banned for no reason, please help. <@&463346627848175617>

glacial inlet
brazen plank
#

I can't open a ticket. "I couldn't DM you, please make sure your DMs are open!" says @glacial inlet

#

My chat is open to everyone

glacial inlet
brazen plank
#

how do i open it

glacial inlet
#

1 sec

#

go to privacy settings

brazen plank
#

ı am use translate sorry

#

okey

brazen plank
glacial inlet
brazen plank
#

okey wait

#

this is already clear to me

tired berryBOT
brazen plank
#

what are we going to do?

#

@glacial inlet

#

@glacial inlet

glacial inlet
#

1 sec

glacial inlet
#

please follow this next time when changing teammates

image.png
brazen plank
#

thank you dude

regal yoke
#

is this server wipe on sunday ?

image.png
glacial inlet
golden bronze
#

how do i contact admin

#

@glacial inlet can i ask a small favor_

#

can someone downgrade buildings on this server

#

<@&513265319096221697> pleaseeeee HELP

glacial inlet
golden bronze
#

not even downgrading armored?

#

damn the wipe is over for me the tc is sealed in xD

wary cloak
#

you could transfer whatever loot you have into a new base

#

¯_(ツ)_/¯

gilded pecan
#

?

glacial inlet
gilded pecan
#

answer

#

?

final briar
#

please look at ticket

sharp inlet
#

Can players block fishing village boat buy corridor with tug boat? Or is it against rules?

untold dagger
#

nobody checks the tickets do they

plucky flax
cold vessel
#

why map is always 3000 or 3500 ?

untold dagger
#

whats your guy's time zone so i can report them later

plucky flax
cobalt river
#

why i cant use kit discord i linked my acc

tired berryBOT
glacial inlet
#

You linked the wrong account @cobalt river

cobalt river
#

oh

glacial inlet
cobalt river
#

yeah...

#

do i need to rejoin

#

if i linked it

#

nvmv

floral sedge
#

i have bought bronze kit why cant i skinbox ?

snow linden
floral sedge
#

aww just says you can skip que for £1 i thought it was included

robust basin
#

who is staff member

robust basin
#

How can i unbanned

rapid flint
#

admin online for the Solo/Duo Server ? We had a Team there, 4 Peoples...

#

I have already opened a ticket

#

@velvet forge

glacial inlet
#

✅

wide ruin
#

Where can I report teaming?

#

On the duo server

faint elm
#

I got a question, when its only map wipe do i keep the stuff i got on my characters inventory?

obtuse mauve
#

@Farkas help please check ticket please

#

@glacial inlet

hallow birch
#

can you bp share to teammates?

wicked basin
#

no

glacial inlet
wicked basin
#

okay nvm was offline for a while im sorry

#

but maybe you can help me i have a running application Ticket that was created 14 days ago the bot said We will review it soon but no updates and i cant open new tickets because that ticket is still open

glacial inlet
#

DM @valid quail

wicked basin
#

done

shrewd comet
#

how can I link my account with discord and get kits

tired berryBOT
glacial inlet
shrewd comet
#

ty

low hound
#

@glacial inlet just a question did u get my report ticket ?

grave sundial
#

Cant join server because it states "suspicious activity" what could be an issue?

glacial inlet
grave sundial
#

already done that but no response

#

how much time it takes on average

pulsar kestrel
#

hello
anyone know where i can buy heli in solo 2x?

cold vessel
#

Hey, i boosted server and how i will get permissions for kit in game?

small trout
#

I landed my attack helicopter in outpost. I can' t enter it anymore.

#

It only says that i can push it

#

Dont want to push it, i want to get into it xDD

little tusk
#

cant open new ticket as it says i have one open but i dont

glacial inlet
little tusk
#

it just green checks mark my message

frosty knot
#

why does fuses not work on trio 2x?

vivid creek
#

can someone close my ticketr

#

because i cant make a new one

#

..

floral sedge
#

We offer VIP - Skip Queue for 1€ and for all servers is just 3€. - where is this on store ?

glacial inlet
floral sedge
glacial inlet
floral sedge
#

okay thanks

plucky flax
grizzled canopy
#

Why syntiests and animals not attacking on Trio x2 -1 ? is this every wipe like that? and if yes just un trio x2 or all best rust servers?

glacial inlet
vivid creek
#

made a ticket for a racist

cold vessel
#

Good afternoon, today I tried to guess the password, I sat for 3 hours, I enter the code and I was blocked for antitim.... is there anything you can do about it? Please, I didn't know it was forbidden here(

#

if the translation is not correct, I apologize, my native language is Russian..

#

Please..

glacial inlet
vivid creek
#

can someone please

#

colse my ticket

#

???

#

???

south jetty
#

how do i make a appeal?

glacial inlet
sharp canyon
#

hi

gilded lance
#

why am i banned?

image.png
quick panther
#

how to close a ticket?

plucky flax
plucky flax
tiny fog
#

i have a clip for my ticket

#

but its not opened yet

plucky flax
tiny fog
#

ah i would like to attach a clip

plucky flax
#

did you unlink your account?

tiny fog
#

no?

#

i could send you the clip in private if neede

#

You want me to dm you the clip? @plucky flax

plucky flax
#

send it in your ticket so everything is all saved

tiny fog
#

@plucky flax done

tiny fog
#

Streamsniping allowed here?

plucky flax
#

we have no rules against it, but it depends on the situation. if its excessive, we can look into placing ban

#

send all information in your ticket and we'll have a look

novel galleon
#

whats the diamond kit cooldown?

glacial inlet
#

and 2 hours after wipe

novel galleon
#

how can i get a discount code?

#

is that 10%?

glacial inlet
novel galleon
#

thanks

glacial inlet
#

np, thanks for supporting our servers

cold vessel
#

@ocean frigate BAN E11 JOE WH

#

DUO 2

novel galleon
#

@glacial inlet

#

duo2x has a trio

#

rusian

#

d20

#

duo

#

there is a trio

glacial inlet
#

Hey @novel galleon,
Could you create a ticket, please?

novel galleon
#

come chek em out

glacial inlet
tired berryBOT
cold vessel
#

Is it normal that you get banned even though you haven't done anything, just have enough hours in the game and that's why you have such good aim

#

and know the game mechanics

plucky flax
cold vessel
#

im only good

plucky flax
#

i dont see an appeal from you ever

cold vessel
#

my friend has maked a ticket

#

opend*

storm oxide
#

Trio #3 wiped 10 hours ago

#

And it's announced it'll wipe again in a few hours

#

is that supposed to happen or its a mistake?

glacial inlet
storm oxide
glacial inlet
craggy bear
#

Hello,
I see there's a Rust wipe tonight. Is it a full wipe? And also for the Vanilla Quad server, are you doing the wipe on Friday too, as it's marked in the schedule?
Thanks

image.png
delicate galleon
#

why i got banned?
for nothing?

glacial inlet
radiant whale
#

When will the servers be updated?

image.png
cold vessel
#

I was given a lifetime chat block, although I didn't write much into it.

novel galleon
#

when force wipe

#

?

charred sandal
#

I've already had two trios on a duo server and the service when talking to the staff is terrible on this server!

#

You simply force us to create a topic on Steam, where even you don't look!

#

I have clips of the guys in three people and there's nowhere to post it, there's no staff to talk to

#

Wooden Crate, Worszo and Gasster_Swiftke Trio i have clip > DUO VANILA #4

glacial inlet
chrome patio
#

I create a ticket yesterday with the same problem, and there's no staff to answer

charred sandal
glacial inlet
glass cloud
#

pls help us

glacial inlet
cold vessel
#

hello im not received my free 300 scrap+50HQM + 100Lowgrad can you help me plz thx

#

ha its good worked

#

thx for that

kind forum
#

@glacial inlet are servers not appearing in the Discord user-list a known/deliberate thing? Was looking for something busy to jump on for a run around this morning -
Sorry if I missed an announcement about this!

glacial inlet
kind forum
#

Awesome, cheers!

wheat shard
#

How do I buy a VIP on your server if I'm from Russia?

glacial inlet
#

Hey @wheat shard,
There are various payment methods that you could use, create a ticket or DM me, if you need help with the process.

wheat shard
glacial inlet
wheat shard
# glacial inlet Why not?

I get an error that due to the situation in Ukraine, purchases in the Russian Federation have been suspended

glacial inlet
wheat shard
glacial inlet
# wheat shard

Maybe you should try using a different payment method, if you can.

wheat shard
unique gale
#

why dont my hemp grow

plucky flax
#

whats the stats on it @unique gale

unique gale
#

all over 60 under 70

plucky flax
#

can you screenshot it including genes etc?

unique gale
#

and it says grow time zero minutes after 10 minutes

#

im joining back in the server

plucky flax
#

ill come look

unique gale
#

ok

#

thanks

#

server is bestrust 2x solo suo trio eu

#

im in the serv

glacial inlet
#

Hey @unique gale,
The interval of plant progress update is decreased to 20 minutes for more performance at high pop, please let me know what the grow time is after waiting 5 more minutes.

unique gale
#

ok thanks

#

man i was shiting my seldf

#

i was working for the hole day

glacial inlet
#

Let me know if it makes farming harder or has any negative effects, I can set the update frequency to the default value.

unique gale
#

ok

#

yea it works fine

abstract pawn
#

is there a clan command on the solo/duo/trio 2x #3 server?

glacial inlet
#

Hey @abstract pawn,
No, there isn't

spiral kernel
#

is there a chance to get an answer on my ticket if i get unbanned or not ?

urban pond
#

you have an open ticket, you can not open a new one

worthy urchin
#

The three of them raid the max duo server

#

It's okay?

#

I don't know the fourth one

plucky flax
worthy urchin
#

thank you

zealous hound
#

can you answer my ticket

frosty ibex
#

I have been getting doorcamped for 30 mins

#

is that against the rules

glacial inlet
zealous hound
#

alo

#

answer

plucky flax
#

alo

#

your ticket is being answered

zealous hound
#

VERY GOOD SERVER BANNED FOR SUPISIOUS ACCOUT WITHOUT REASON

#

WITHOUT CHEACK

glacial inlet
half fable
#

@glacial inletbro

#

ineed claim boosters kit

#

how?

#

ido boost rn

glacial inlet
half fable
#

to use kit

tired berryBOT
glacial inlet
#

You have the permission for it on the server, so you should be able to claim it.

half fable
#

ok dn

sacred zodiac
#

semi-auto 3 bullets 0,2secondes ?

image.png
glacial inlet
sacred zodiac
#

okkok

novel galleon
#

@glacial inlet

#

where id

#

is my diamond thingy in ame

#

game

glacial inlet
# novel galleon

It is disabled temporarily, because it was causing issues, will be added back soon.

unreal willow
#

what if i cant make a ticket?

#

i have trio raiding next to me on duo serv

candid pewter
#

where i can report a team of 3 in solo/duo server?

glacial inlet
grim charm
#

it aint working

image.png
#

help

glacial inlet
#

looking into it

cunning shale
#

hey I just nitro boosted but can't get the kit? why is that?

unreal willow
glacial inlet
#

Try now @unreal willow @grim charm

grim charm
#

it works

#

Im in a ticket now\

unreal willow
#

@grim charm who u reporting

#

i think we want same guys to report

grim charm
#

what server u on

#

im on bestrust soloduo #3

unreal willow
#

same

#

are those guys who were raiding base on h18?

grim charm
#

yes lol

#

I cant find their steam tho

unreal willow
#

ones nickname is ? SAMURAI ?

cunning shale
#

hey, how long does it take for discord bot to sync in-game? because I boosted but can't claim the kit yet

grim charm
#

yes

#

they got banned

glacial inlet
glacial inlet
cunning shale
#

thanks

dusty beacon
#

hey can i get too

dusty beacon
#

@glacial inlet

unreal willow
#

ty admin

glacial inlet
dusty beacon
#

yea i can get now ty

grim charm
glacial inlet
grim charm
sudden forge
#

how do i get unbanned?

brittle mauve
#

duo 5 wipe in 10 minutes? or after 3 hours? how to understand

#

@glacial inlet

glacial inlet
plucky flax
brittle mauve
#

shows incorrect card generation for wipe

#

completely different map

lilac blaze
#

hello, I'm trying to create a deban request ticket but the one asks me to type the /link command in game, how can I proceed? THANKS you

glacial inlet
lilac blaze
glacial inlet
#

Click the appropriate ticket button again

sage turtle
#

Hi. We put the turret on the triangular floor, first we raised it to the wooden floor so that the floor would not break, there was no problem. Later, when we raised the floor to the metal floor, our turret broke. Can you help?

clever vale
#

day 2 waiting for a proper answer in my ticket

mighty sail
#

Hello

#

I need serious help

gentle ruin
#

ı need help

glacial inlet
ocean yacht
#

How long do I usually have to wait for a response to my ticket from a staff member?

meager crane
#

i linked my acc how do i get the loot?

glacial inlet
rain vault
#

hello im blocked in a mine can an admin tp me to the top ???

glacial inlet
spiral kernel
#

can someone close my ticket please

ocean yacht
#

can someone answer me on my ticket pls

glacial inlet
#

Try restarting rust

teal flare
#

does not work

#

have it now to

#

i got my files validated to

#

didnt fix it do

glacial inlet
#

Which server are you playing on? @teal flare

teal flare
#

trio

#

but got it on all servers

#

and my duo has it to

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trio that just wiped