#support
1 messages · Page 1220 of 1
Is he still banned from yesterday?
Please feel free to make a /ticket add (description) in-game and include that he is your teammate. We will look into it.
ok
and like that u easily get someone banned
im prob getting banned from discord aswell rip
@near halo Hello, please message me and we can chat about your ban
@amber geyser
@fresh topaz
You two can PM @unreal silo about your ban.
@wooden flower Please pop a message over to @mellow tundra about your ban
@harsh raptor You can pop me a message to discuss your ban
Need help with the Auth
i join the steam group
and it doesnt count
And the login to follow youtube isnt going
Try /auth in-game
scrapdog and his friend on trio 5x america
Do you have screenshots
We can't do anything about a note
hello @everyone I got banned for server, can any1 let me know what happend
any admin ?
@echo venture
@fossil igloo
What were you banned for
What’s the reason of your ban
yo when does 5x us no bp wipe
no reason, i just have banned: hacking
@hidden geyser #oldserverinfo
i dont know what happend, i killed someone, i lost connection, than i got banned when i came back
You got banned for hacking please post your steam id
Hey, @mild sequoia!
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
can it be a problem because i join the server with phone internet now? becuase i lost connection, i came on my phone internet, and log back in , and than banned
give me 1 sec
76561198176487753
there u go my friend
I’ll make a ban appeal an <@&274971100184576010> will be with you when they have time
oh, ok
is it any way to check that i am clear? and can it be a mistake
btw, should i wait here in support ?
they wont help u
? @outer current
sicario is a joke i have proof that the guy faked evidence and he wont do shit
@outer current they did
you are mute evading now
Can some admin join the waiting for support please :]
@balmy cypress 😦 bad news, still not working
<@&274971100184576010> can any of u help me out for a sec ?
sorry, luke told me that he unbanned me, because it was a mistake, and he told me if is not working to come back in 5 min and ask for help
Be patient
help please
apparently countering and talking to the defenders after isnt allowed
yeah wtf
makes sense
we just got banned for exceeding team limit because a clan raiding us said we were teaming with counters eventhough we killed the counters many times pls help
we werent just talked after
we were defending a raid me and roblox gamer and counters showed up being jezer
i dont see how that is exeeding team limit
we didnt have more than 8 ppl in our group so we didnt exceed
imagine being that salty
<@&274971100184576010>
<@&274971100184576010>
the counters and us defenders killed each other
and we werent teaming
such bs
no admin on
ffs
so who tf banned us then hay?
i reckon someone in L clan
Please post your steamid (Get it from here 👉 https://rustoria.co/getmyid)
everyone post your steamid
got proof i died by the defenders they was lip clan
76561198846664807
i still need unban
76561198171844613
if you banned the whole group there will be others in our group who arent online rn
76561199084059882
can see in chat logs etc we didnt team
i got a print screen of log where it says lip killed ne
nice
76561198977891470
got multiple chats where it says they killed me
@slate sleet u want other ppl steam id in our group??
sure
whats gunna happen then
we all got banned at a crucial momment aswell
so who banned us
ok so, who all is in sugma?
76561198350396666
i am
jezr me and the rust man
PrimLocked
PrimLocked
had lots of boom on me
@slate sleet ill put all the other members steam id in now
i had alot of m2s 😭
dont worry we wont take it
i have screen shots of log to prove we was killed by both clans
- 76561198994099031
can you send them tomz
-
76561198975959878
ye
An <@&274971100184576010> will be with you guys shortly. Please stop posting gifs
no probs
okay know how long?
hes not with us
<@&274971100184576010> PLEASE HELP
-
76561198177285390
please be patient
NEED THE BIG ASSIST HERE BOIS
HOURS?
DAYS?
MONTHS?
HAVE 4 M2'S ON MY BODY BROOOO
IM CRYIN
Please
they gonna raid us again
Please be patient
ok my life aint worth that much anyway ngl i got time to wait
😦
I've already made ban appeals for everyone
ye what if they offline lip clan kinda bs
because they are gonna take all my shit
if we get raided
I can't give an exact time, But you will be helped soon.
really confused cuz it was obvs we werent teaming
where will the help find us may i ask is it a pm or
who banned us andrew?
andy who ban us big lads
yeh who banned us
I don't know, Please be patient.
ok
my dads dead im very patient
Stop.
Yeh stop now
so they just ban people for non bannable things then dip for so grub is it
I've told you guys multiple times, Be patient. If you continue to spam support it will result in a mute.
@near halo sorry for ur dead dads loss 🙂
imagine being that salty on a 5x
nws andrew
nw
sorry andrew
everyone in chit chats lads
can I get someone who plays this server banned for ddosing
@slate sleet i cant get in
? @undone canyon
chat is full
join chit chat 1 and he will move u
up the boys
@slate sleet how long till we can get out of the waiting for support vc
You can wait elsewhere and I will @ you when we need you.
ok
r we allowed to complain if they raid us while we r banned or cant u do anything about that??
cant really do anything about that
ok
yep i expect it
shut up tommy
cant be teaming in support
@spiral whale @near halo keep this for support only.
yeah we need support
What ya need
please be patient
@slate sleet already made an ban appeal for you.
you have an appeal be patient
ok but like how were we banned that quickly with no evidence against us its weird
+we have probably been raided so we can not really play anyomore
can people get banned for ddosing
add me back i accidentally left
@slate sleet can u add me to call i accidentally left
when r we getting put in call
u needa wait there doing something rn
how do you verify
tomz
ur admin its ur job to look into this xD
can someone tell me
/auth in game
Come back next wipe and don't team and there will be no issue. There is no point in us both saying the same stuff over and over and disagreeing.
kinda makes me wana team x/D
r u taking thw piss
@elder grove https://rustoria.link/
fuck off
we didnt team
thats complete bullshit
ban me idc
shut up spooky bitch
fuck yourself
i cba
@near halo Feel free to join https://discord.gg/X2NKGX
hey i was wondering why i just got banned for doxxing
my steam id is 76561198184740329
Join the channel or DM me
there is a clan with a bunch of swasticas on zues 5x
How do i do that'
In-game you'd just type "/ticket add There is a clan with a bunch of swastikas located at (coords)" and hit enter
I'm just going to PM you this time though
why is there fog on eu ukn?
@normal dome Fog?
yes
Hmm idk xd
its wierd
i guess.
That's weird
They control the computer power on, LED lights on the front of the case, and just little things like that.
?
aye any admin on rn
it says im banned on the zues server but i never played on it
Can you send me your steam ID
Please provide me with your steamid so I can open a ban appeal for you! (You can get your steamid from here 📌 https://rustoria.co/getmyid)
it says im banned for the reason "hacking"
Ill make an ban appeal once you send me the steam ID!
ok
@jaunty magnet https://rustoria.co/getmyid.
76561198248538710
one moment
I have opened an appeal on your behalf an <@&274971100184576010> will reach out soon!
alr
WHERE DO I BUY A HELI IN OUTPOST ON THE 5X?????
Stairs on far side from recycler
@median falcon ^
is it elavated?
yes it is
@jaunty magnet Wait 5 minutes and you should be fine to connect
ok
Why am I banned?
Hey, @tawdry crystal!
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
I was just a piano man wtf is this?
Or is this you? https://steamcommunity.com/id/thegamingbond/
You were offline at the time of your clan being banned. So you are now unbanned, will take a few minutes to update the ban and let you connect 🙂
The reason it should've read to you when you tried to connect. Exceeding group limit. You can speak with your group about it, we had some disagreements but their bans are staying for the wipe until they are unbanned on Wednesday.
Wait can I get unbanned as I was offline
Wait what we never went above the limit though
Nani?
It was always 8
Oh I know who you are thinking
I mean there was a naked around our base but we never could find him
The issue occurred while you where offline, as Luke stated
@strong meadow I was offline when it happend I think
I feel like I have the right to know about the reason why my fellow clan mates got banned
After all they are part of my clan though
So please can you give me the reason?
You may discuss with your team regarding it as we will not disclose that information.
Wait why not?
I got banned as well for the same reason
You unbanned me now
But grower of beans is also banned
and he was not on
Hey, @digital summit!
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
I dont get that please help me try and figure out what is happening
You were offline when the rule breaking occurred
i didnt rule break tho
I do not mean to sound rude but my friend was also offline and he got banned
Im helping him now!
i wasnt teaming its bullshit
Arguing does not help
76561198994099031
We need to settle like this like gentlemen
that is mine
Oop I said gentlemen its the 21st century oh no
But I mean Fizine can you dm then?
about the reason
its an inside job
Please can you stop?
L clan has a man on the inside
Fizine is already on helping u guys, let him do his work
Which person is he helping?
the admins havent helped they just said me and the other person online teamed when we didnt at all u can look at the kill log
just relax
i need support not general help
So does any1 wanna help me out as I to was offline
can i have a voice to voice chat with a admin please??
You will remain banned till Wednesday @undone canyon
Wait Fizine can I do a deal with you?
i would like to explain my side of the problem
@digital summit I have created an appeal for you, an <@&274971100184576010> will help you soon.
1v1 in musical instruments in rust and if I win you get to unban him but if you win you get to ban me?
how active is zenzen?
I need help though
@neon thunder i already told u that a few days ago, non support relevant stuff in #general
i need to have a chat
it is relevant to support cause i want to know how active he is so i can get help from him. also i have never ever been told by any staff to use general for that and you have also never told me to use general
@undone canyon You will remain banned till wipe is over
luke can suck a dick i want to talk to someone relevant
ya never told me how active he was, i wanna know when i might get help
I REQUEST SOME ASSISTANCE NOW !!!!!
Grower, dude, i made an appeal for you relax.
I ALSO REQUEST LE ASSISTANCE!!!!!
HELP IM GETTING SICK OF THIS
so can anyone answer my question?
Wait how come I got unbanned straight away and he has to make an appeal? nani what is this?
@digital summit pls chill a bit, we already made an appeal on your behalf, have a good day Sir!
Luke happened to be here when you needed help, Luke isn't here to assist right away again.
ZenZen is a very busy man. If you message him, He will respond when he is available. @neon thunder
Thats like saying my dad was here but he isnt anymore
damn so ima be waiting a few days aren't i
HELP ME!!!
No I have not you have not given me the valid reason why my clan mates have been banned
Please tell me
Exceeding Group Limit
Wait dont you have logs of groups or some such
@tawdry crystal The administrator was just available when you came in, He has to wait for a administrator to look into the ban appeal.
Please be patient
thats the final words @tawdry crystal
I want proof of this! I believe this is unfair and unjust for me and my clan mates!
Sorry I have to say it
But this is support is it not?
I want support and help about my current situation
not talking about raiding people
You will not be provided with any proof as your clanmates should understand and you can ask them.
@tawdry crystal im guessing this is the reason
I mean I was before the ban
Another thing to note Rasputin is the admins don’t need proof to ban you, they can ban you simply off of suspicion
thats not fair
I’m not saying it’s right. But in some incidents it is “guilty until proven innocent”
Here.
@sharp adder well your a rapist any proof that your not
where can i appeal my ban
any proof hge isnt
Admins make a ban decision depending on the proof they find. They don't make "random" bans. Auto bans can occur too when using VPN or GeForce Now @sharp adder
right here bby get an appeal and still end up banned
Fizine were do i appeal my ban?
@quick sparrow Please send your steam64id
ok
Hey, undefined!
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
I do need help I’m waiting currently. And admins can ban without proof.
There is no need to deny it as it has happened and it’s been very openly admitted..
They don't need to show you the proof, doesn't mean they don't have any.
True, but they don’t need any aswell.
io have 200
Without any evidence just ban Him
i got banned unfairly
@sharp adder he just said they dont
i sent my steam id what should i do now
I’ve been told that new accounts are red flags
I could literally prove what I’m saying.
Gotcha @strong meadow apologies
yh get in general idiot
you too @undone canyon
ok dad
@strong meadow I sent my steamid what do i need now?
I'll make an appeal now, sorry.
@balmy cypress @tiny thicket
it ok
What were you banned for? @quick sparrow
I was banned for hacking but idk how i was i dont have scripts and i dont have esp
Hey, @quick sparrow!
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
and i would like to see some kind of evidence or something
I have made an appeal, an <@&274971100184576010> will be with you soon. @quick sparrow
ok
@quick sparrow Can you come to Waiting for Support please?
here, Please post your steamid (Get it from here 👉 https://rustoria.co/getmyid)
@molten lantern You should be fine to connect now
thx
Let us know if you have any issues but it seems like your ban expired a bit ago
It was an auto racism violation. Just be careful with any racist language in chat and you shouldn't have any issues
Yea yea i thought i would get warning but yk. Anyways the ban still doesnt let me play its been 1h20m
im not sure why
Any updates?
Hmmm everything I'm seeing shows that there shouldn't be any issue with you connecting. Maybe restart Rust? Curious what the screen looks like when you try to connect. Looks like 24 minutes ago was when your time was up and it should let you back in.
Msg still repeats Disconnected: Unban in: I racism auto violation (1hr ban)
Please wait 5 minutes and try again. Did something on our end but it may take a couple minutes for the system to process
And I'm going to apologize in advance if it doesn't solve it- just figured it's worth a shot
All good thanks for the try
Of course. There's a chance it'll work. Just definitely wait the 5 minutes because if you try too early, yeah, probably going to fuck up
if it dont work ill always wait another hour
It didnt work, anyways ima go get a coke watch some youtube and hop on in 30
Ah sorry to hear that- again, not seeing anything that should be causing it on our end. Going to try one more thing and then worst case I feel like would be that it'll just have to wait until the server resets. Would think that would 100% fix it. Another good reason why it's good to avoid these kind of bans lol But I'm sure you'll be good in the future now
My discord doesn't seem to be linking up to the website
Hey, @gray agate
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
No Like it doesn't link on the website at all
It still says join
Could I get it unlinked and relink it?
It is also saying that it is still using my old username and discord tag
Hey, @near halo!
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
An <@&274971100184576010> will be with you soon!
Hey @near halo, I'd recommend sending @balmy cypress a DM about your ban. He can sort you out when he's available 🙂 Just a heads up, it might be a bit since it's an odd time but you'll get a response within a day and should be all set. Hope you have a great evening/morning/whatever
Zen its still not working 😦 when is reset
my upkeep is gonna runout but hopefully ill get some luck
Hey @gray agate
Submit an unlink request (click the button that looks like a webhook on rustoria.link) and I'll unlink it
Please
@spare widget
FearIsNature#4422
is the a staff member i can talk to i dms
Feel free to DM me @near halo
@molten lantern To my knowledge it won't be 100% until tomorrow morning (depending on your timezone), maybe 10AM EST. But I've reached out to a dev to see if they had any input on what was going on with it. Waiting for a response- again, don't want to overpromise you. Seems like a buggy situation
how can i appeal
@plush mist Post your Steam ID in here please
@gray agate Try now- should be unlinked most likely
tHX
ty zenzen it worked
Hell yeah
76561198275763984
an <@&274971100184576010> will be with you shortly, @bleak ingot
@bleak ingot Wait 5 minutes and you should be fine to connect. Let us know if you have any issues- otherwise, have a nice time on the server system
Alright thx guys
hi, im not sure why im banned on the training grounds server can someone help me?
@oblique socket, we'll need your Steam ID to look into the issue for you -> https://rustoria.co/getmyid
You can just post it in here
🔥
so i was banned over 30 days ago how long till i can do an apeal to get unbanned?
typically how long will it take to figure out ban appeal type work
@oblique socket, please send @balmy cypressa DM and he'll sort you out as soon as he's available. I'd rather not overpromise turnaround time- so you should expect a response within a day. Hope you have a great night/morning otherwise
@near halo, you can appeal now just to see what's going on- feel free to post your Steam ID and we can take a look for you
76561198982694916
thanks zen
@spare widget im am back i had to go do something
Chole, you can join Waiting for Support too please
@near halo Can you join Waiting for Support?
@spare widget I think there maybe was a mistake, as i am still banned today! I made sure to have my vpn off this time so thinking maybe it wasn't a successful pass?
appreciate your help
@paper solar Wait 5 minutes and you should be fine to connect. Let us know if you have any more issues
ok why is tut tut tut banning people for being racsist?????? i got muted for being "racsist" when i said NOTHING RACSIST AT ALL. I got screen shots to prove that he was not being rascist
please @ me when you have a answer or else i probably wont see it
thanks
@visual sleet what is your steam 64
i need help on 10x eu i teleported to outpost but swpaned behind the building and i am now stuck with all my loot pls help
Use /ticket in game
I messed up a player my chat doesn't work
Type /chat in game
got banned again
@leaden tree Hello, looks like you need to pop a message over to @mellow tundra and include your steamID: 76561198347018341
76561198971936209
@balmy cypress Can you check dms man...
i need support
@here i need support
i was waiting for 12 mins now <@&274971100184576010> @candid meadow
you know what fuck this bullllllllllllllllllllllllllllshaiza
@grizzled chasm have you been banned?
can someone please mute this guy <@&274980199668645888>
What server?
@gray cosmos i am logging in now
.>
thank you shrils
clan tag is bIg?
yes
done
thank you sorry the @ earlier
im stuck in a cave?
F1 Kill @pliant mist
is that the only way?
Yes, unless someone can get you out ect.
But an admin will not interfere with gameplay.
@gray cosmos he is muted now sorry I dont play the EU 5x and im doing school work atm
ok thank you
/auth
Hey, /auth is not a Discord command. Go INGAME and type /auth.
For more information regarding verification and rewards type ?rewards in this channel.
Hey, undefined
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link
When you are finished, please type /auth in-game to complete the verification!
Our verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
/auth
Hey, /auth is not a Discord command. Go INGAME and type /auth.
For more information regarding verification and rewards type ?rewards in this channel.
WHERE IS THE BOT PIXIE RUST REWARDS ?????????????????????????
No it is not
me n my friends got banned yday on 10x
@near halo tell him to join this discord and submit a ticket
Rustoria and Pixie Rust are not affiliated, you’ll need to go to their server.
@near halo what is your steam id? https://rustoria.co/getmyid
76561198907016534
I maybe a little bit stupid (:
i got banned for hacking and my mates for playing with hacker
@near halo https://rustoria.co/getmyid
@pine nest non support related stuff doesn’t belong in here
@torn sky no no it was his friends steam id
Nvm
It b is a steam id
it s @near halo steam id
„Your“
@torn sky he dm my his id and i copy paste it
@sick lily is making an appeal for you my guy rn
ok
An <@&274971100184576010> will be with you shortly ! 😉
ok ok
Have a good day you 2
oh and i have another problem i auth with my discord and stuff (in-game too) and i dont have acces to the kit in game
do you know why?
Did you link the right account?
Give it 5 mins and restart rust to make sure.
ok
^^
can someone send me rustoria main scene?
Let me or shrils know after in dms if it worked
how do i report a rule break
Hey, @fading ice
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
@fading ice /ticket-add "reason" in-game
@near halo https://rustoria.link/
so instead of helping someone with a ban you just block them????
you guys are good
4 days now and haven't heard anything back
So were you blocked...? or have you just had someone respond to you?
both
I messeged someonne for help which was the admin aden had me dm and he blocked me
never responded or anything
nobody has looked into it at all
Actually they have looked into it, and you know why your banned and why you'll remained banned.
cheater on eu zeus x5 plz help
Hey, @normal dome
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
I dont know im banned i never played the server
Welp people don't just get banned for no reason.
i did ticket add him
thats crazy
I let my friend use my account and he was ip banned from your servers and they instantly banned him when tried to load the server up on my account
you clearly didnt look into it good enough because you guys would know what happened
Why would you let your IP banned friend use your Rust account?
ass you can see i have 0 seconds on your servers
didnt know he was banned on that server
Well your verified so you have taken the time to do that and log into the server..
this happened to me on adys 10x and they unbanned because they understood what happened
not your 10x server
i logged into one of your 2x's
never played your 10x
We don't have a 2x.
whaterver your other servers are then
5x i think it was
you guys have the worse support and dont know how to resolve things and dont respond back to people who need help
this is the only server im banned on to because of how weird you guys are
watcha need? @frigid compass
i need support
?
spooky so its last day of wipe right? on the 5x us, and i joined a team bc i was gonna help him raid and we started countering his friend apparently and i didnt know it was his friend so it was labeled as cross teaming even tho i never saw or had the ability to kill his friend only the counter raiders,
is there anything i can do to help my situation?
Yep I need your steamid, https://rustoria.co/getmyid
An <@&274971100184576010> will be with you soon!
ok thx
how do you appeal a ban?
Hey, @tidal cloud!
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@zealous kettle hi u help me
Watcha need?
i just got my pc like a week ago how do i get steam id?
I need your steamid, and ban reason
ı dont know ban reason just said u are banned come to dc
Okay, and what's your steamid
An <@&274971100184576010> will be with you soon!
Hey @abstract peak, join the waiting for support channel please
@zealous kettle thx
spooky heres my steam id 76561199038846633 @zealous kettle
You can join waiting for support as well @tidal cloud
<@&274971100184576010> help me ı am reborn why u banned me server
It takes a few minutes to kick in @rich igloo
Reborn got banned again, im in the server
@abstract peak You have an open appeal be patient.
@abstract peak An admin said to join waiting for support
@abstract peak come back
how do u verify to get intro verified arena
@sick lily solved the problem that I didn't get a message at all.?
@near halo its not a problem you must be parient until an admin dm's you
What server is that on? @near halo

bam the cheater plz
aware
eu zeus x5 ticket 232
this kid new account
i think he gotesp
he loot at me threw walls
I AM TAKİNG TİME OUT HELP ME
AYO CURIOUS GEORGE SONG https://www.youtube.com/watch?v=dqUdI4AIDF0
Music video by Jack Johnson performing Upside Down. (C) 2006 Brushfire Records Inc
#JackJohnson #UpsideDown #Vevo
@near halo You know the rules, follow them please
What happened to 10x
I AM TAKİNG TİME OUT HELP MEEEEE
😗
ye
?
10x no work
is despawning allowed?
Yes.
unfortunate, unity is ass.
we can't do anything about that, sorry.
we can't do anything about the game engine.
5x bps eu he is spamming chat please mute
@gray cosmos logging on now
ok thank you
@gray cosmos is he still doing it?
Will my friend get banned if he uses GeForce experience
Like if he runs the game through GeForce experience or if he's using it for clipping? Both should be OK.
It's possible^ happens somewhat often.
how is it bannable?
But it's allowed
@balmy cypress
Should be all good, not going to cause a ban but i he does get banned then he can come to us and we will sort it out as quickly as possible @hard sigil
Whats up? @near halo
Alright thank you
@fallen tree to play the game
As he isn’t home to use his desktop
And he has been banned before
@fallen tree to play the game
@hard sigil so u mean geforce now
Yes
Did he get banned before for using Geforce Experience?
i meant geforce now
Yes he has
Did he get banned before for using Geforce Experience?
@fallen tree i think he means geforce now
like a hwid ban?
No a server ban
He shouldn't get banned, if there is a false ban have him come here and let us know.
@balmy cypress
Okay, if anything like that happens let us know in this channel.
What’s your problem?
For what reason
What is the reason the server is giving you
To other mods
how do you put stuff on signs ?
They have an <@&274971100184576010> will be with you when they have time
To see the reason why he gest kick ban
<@&274971100184576010> Please join support room
<@&274971100184576010> me to pls i need help for your anticheat
Please try not to @ admins
ok sry
@near halo what’s up?
Hey nevermind there was a cheater griefing us but a admin already banned him thanks! 😄
Okay next time try using /ticket in-game!
will do thanks.
if i try to spawn in the server i disconnect i can play on every other server
<@&274971100184576010>
what error message do you get?
<@&274971100184576010> ?
<@&274971100184576010> quick please in waiting for support
<@&415898423460626432>
Wait there is 8 administrators online but none here to help ??
Ok
Please try not to @ admins
i need sadmin pls
What’s up
yes where
Do ingame /ticket add "your issue"
Thx ^^
how long it takes you to answer a ticket for a guy who cheats on your serve ?
You just have to wait until a admin looks at it
5 ticket
1 day 2 day
1 month
its obvious as fuck this guys cheating
wake up pls
Be patient
It may be obvious according to you, but there are other players who also think there's an obvious cheater who have submitted tickets before you. As oogway says, be patient.
I wait, he's killing me over and over and everyone in the area is having a lot of fun.
one vac ban registred to
i clicked create team and then i disconnected and cant rejoin
and he play normaly
can someone help?
Be patient for an admin to check it out. Many other people have created tickets before you. It wouldn't be fair to automatically skip them and come to you.
@ripe meadow also what do you mean by "he plays normally"?
How to create TIcket
he's been playing normal on your server for several hours without any problem with his shitty cheat here's what I mean by normal
Spamming support won’t forward your ticket magically you just have to be patient
he doesn't give a damn he cheats without any problem in spite of the postponements and his obvious cheat but you have to be patient these true that to check a cheat it takes at least 1 week lolololololololololololololol
@brisk vessel i clicked "create team" then i got kicked or i disconected idk and i cant rejoin back
t
after i try to wake up its kicking me
I'm patient but he's having fun, I'm not.
What’s the error message?
Send it in my dms since you can’t send in here
i know
@slate sleet i was in LIP clan my clan was banned for supposedly teaming however i was not on when this happened so is it possible to get unbanned
You will be unbanned next wipe
now it says only connected and my layout is also glitched
i just hope after wipe i can play
Have you tried verifying your game files?
like i can play on every other server
<@&274971100184576010> This fucking fog is pissing me off
but if i join Rustororia and i click "create team" on every server i have the same problem
can someone please switch it off?
Can you send a picture of the error message @near halo
theres no
@shut bloom #feedback-suggestions message
Toxic have you tried restarting your game?
Hey, @near halo
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
Use the guide above ^^
k
when is the 5x server wiping (EU)
Your best bet is to verify game files, if that doesn't work, fresh reinstall.
@spiral whale #oldserverinfo
Have you tried client.connect
i am trying like all the time
whats the error?
sended u
no it doesn't work like postponements to get a cheater banned.
@ripe meadow he will get them eventually banned. When the ticket is submitted, it will go through the pipeline and will get dealt with!
I apologize that other people have issues with cheaters too. It really isn't fair to skip other people that are having the same issues as you. @valid crown words it great.
Avoid the cheater if he's causing such issues
i see in description active admion 24/7 what a joke
they are active 24/7 but they have other tickets to do.
they also have to live their life too like everyone else. They do it for the community and you should appreciate them. I really do apologize that youre having to face a cheater but it will be dealt with soon. The admins will get to it i promise.
You can just f1 kill and go farm barrels and nodes in the meantime. You don't have to stay at your base and right outside!
Just trying to give some advice while the admins work through the tickets.
id like to talk to an admin about ticket 295
please be patient until they get to it!
they have
i need admin to ban config clan
and i need to talk to them about it
they flew iwth heli and raided straight into our loot room
ahhh sounds good an <@&274971100184576010> will contact you soon regarding it. @signal spindle
@strong meadow im in waiting fo support canu put the admin that replied to it in here
ha dont care
cAN ANY ADMINS PLS COME TO EU X10 ? CHEATERS RAIDING US WITH ESP AND MORE CHEATS, USING MY CLAN NAME AND ONE OF MY TEAMATES NAMES
If youre having an issue with a cheater please do /ticket in game.
i have cheater front of my base and he make nothink
Config use /ticket in game
@signal spindle an admin will contact you when available
please ban the hacker
i do it
no is not
Can you just check the ticket ?
ho you here cheater
@ripe meadow I've supported you as much as I can. Please leave this to support and go to #general
@near halo the admins will get to it soon. They have tickets before yours to respond to.
Spamming support will not forward your ticket to admins
config
what ?
my friend easy-k in my clan and somuone using my name CONFIG then using one of my easy-k member name.
please leave this to support.
and now he comes to raid us
Spamming support will not forward your ticket to admins
@brisk vessel
fast check tickets pls
Be patient admins will get to it
https://steamcommunity.com/profiles/76561198985756535 this is cheater account
Hey, @harsh raptor!
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
.
? @near halo
@echo venture i was told to speak to you?
Dude cheater in x10 eu and admins dont ban them ?
please be patient as there are tickets before you.
Hey, @jovial arrow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
Regarding the discord Reports channel
We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.
true
Make a ticket.
please be patient
we do
/ticket
Depends when an admin goes through them
faster pls
They're actively going through tickets all the time. You need to realize there's over 10 servers with many players creating tickets. The admins aren't going to skip ahead of everyone having rulebreaking issues to accommodate you. I apologize that there is a rulebreaker but you must be patient and give the admins time. Complaining won't speed the process up. @near halo
I believe your ticket has already received a response
guys check tickets again
I believe your ticket has already received a response
/ticket list to view responses
@near halo Also, it really doesn't help when you're calling out a player in chat. It makes it much more difficult to investigate. When you do that, you're only helping the person you believe to be cheating.
