#support

1 messages · Page 1196 of 1

undone perch
#

he asked to be in a team and i said sure but now im banned since i didnt know he cheated

wintry pebble
#

im having trouble with the shop

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cuz it was just working for me a couple of minutes ago.... and now it says i need to link all my stuff again

past hill
#

So the only difference between the pvp and the pvp+ is that you only have to wait 90 mins instead of 2 hours?

green latch
#

I just got banned when its my first time on the server for playing with hacker

glass wedge
#

bruhh

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ive been banned for almost 12 hours

fathom tartan
#

can i be unbanned cause luke hasnt been on these past few days

undone perch
#

very good admin support

fathom tartan
#

fuck yeah

#

they only make you go through luke

mellow tundra
#

ill have a look now water

undone perch
#

ok ty

mellow tundra
#

if luke banned you, you h ave to wait for him

undone perch
#

ok

fathom tartan
#

luke hasnt been on these past 5 days

mellow tundra
#

unbanned water

undone perch
#

ok ty

fathom tartan
#

why cant you unban me?

#

@balmy cypress

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@balmy cypress

strong meadow
#

tagging won't make him magically appear 😐

undone perch
#

xD

fathom tartan
#

yes it will

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dude ive been banned for damn near a week now and luke hasnt been on these past 4 days

half niche
#

why are u banned

fathom tartan
#

why hire admins for A US server and there eu there never on us time

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"HACKING"

half niche
#

shouldnt have hacked then

fathom tartan
#

who says i was hacking you fucking proon

half niche
#

your ban reason fucking "proon"

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aka luke

fathom tartan
#

lmfao

half niche
#

and whoever reported u

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dumbass

fathom tartan
#

no one reported me the mod reported me to an admin cause my account is lvl 0

#

i just started rust

half niche
#

yep and ur fucking insane right, know all the patterns. you just click heads?

fathom tartan
#

lmfao

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i didnt kill anyone when they banned me i was only farming

half niche
#

yep

fathom tartan
#

someone said something about my account and the mod looked at it and i got banned 10 mins later

half niche
#

so someone did report u?

fathom tartan
#

no the mod did

glass wedge
#

@strong meadow did u ban me?

strong meadow
#

keep this to #support and as I can tell you don't need any. @half niche

half niche
#

yepyepyepyep

strong meadow
#

We have gone over this over 5 times now. You got banned for using your VPN like you did yesterday. No one banned you, it was auto. @glass wedge

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an <@&274971100184576010> will be with you guys as soon as they can.

glass wedge
#

then how do i get unbanned

fathom tartan
#

l

strong meadow
#

wait for an admin.

glass wedge
#

ive been waiting. for 12 hours

mellow tundra
#

need ur steamid

leaden prairieBOT
strong meadow
#

^^ use that link

glass wedge
#

76561199090167337

fathom tartan
#

fizine dont being saying that shit last time you said admin will be with us soon i had to wait 7 hours and luke still didnt get on lol]

fossil igloo
#

Youre unbanned @glass wedge

glass wedge
#

ok thank you

fathom tartan
#

hoppel can you unban me lmfao

strong meadow
#

You have to wait for a specific person. I have no control if they message you or not. @fathom tartan

fathom tartan
#

thats gey af ngl why make a eu person admin for a us server if there never on us times

strong meadow
#

You do realize there's over 10 serverss correct? The admins work around all of the servers.

glass wedge
#

@fossil igloo do i need to wait a little?

fathom tartan
#

no i didnt realize there 10 servers im banned

strong meadow
#

wait about 10 minutes and you should be good. @glass wedge

fossil igloo
glass wedge
#

ok

fossil igloo
#

Try to join now and let me know what server youre trying to join @glass wedge

glass wedge
#

tried joining us main. still saying banned, ill wait a little longer

fossil igloo
#

Try now @glass wedge

glass wedge
#

ok

fathom tartan
#

here we go with this shit again thats not mine thats my dads account when i first got my pc thats what i played on at first cause his lazy ass didnt want to make me an account but i let a friend share play on it and the friends was vac banned on his account and his vac ban transfered over to me idk how tf that works but he got my main account banned so i bought a new account

glass wedge
#

banned for playing with a hacker wtf

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@fossil igloo

fathom tartan
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some of the people on here ar just dumb af

quick jasper
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Bro

fathom tartan
#

who said someone was hacking

quick jasper
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<@&274971100184576010>

fossil igloo
#

Try again @glass wedge

glass wedge
#

ok im in

fossil igloo
#

@fathom tartan you can appeal your ban in 5 days

fathom tartan
#

so i have to do this all over again or will it auto unban me ?

strong meadow
#

You come here and appeal then an admin will help.

fathom tartan
#

who luke

strong meadow
#

I believe you'll have to contact him.

fathom tartan
#

where tf is he

mellow tundra
#

@balmy cypress

fathom tartan
#

you think he will magically apeeaaaar

strong meadow
#

@mellow tundra he has to wait 5 days till his vac ban is at 30 days to appeal

fathom tartan
#

lol

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vac ban up to appeal??

strong meadow
#

huh

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well yes 5 days like hoppel said

fathom tartan
#

what do you mean i have to wait 5 days till vac ban is up to appeal

strong meadow
#

what i meant was till your vac ban hits 30 days

fathom tartan
#

ok

#

wait so its been 25 days already

#

if it has times been flying

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aight ty @strong meadow and @fossil igloo

misty umbra
#

Hey how would I appeal my ban?

slate sleet
#

Whats your ban reason?

fathom tartan
#

luke

misty umbra
#

Playing with a cheater apparently

slate sleet
haughty basalt
#

Sleep Joe just got banned and used a VPN to get back. it was said in chat.

misty umbra
#

Andrew should I dm it to you or post it here

slate sleet
#

You can post it here

misty umbra
#

76561199019777964

mellow tundra
#

looking

#

unbaanned

misty umbra
#

oh? just like that?

mellow tundra
#

yea

misty umbra
#

Do you know why I was banned in specific or?

mellow tundra
#

playing with a hacker

misty umbra
#

Okay, well thank you for your time and have a good night!

mellow tundra
#

u2

strong meadow
slate sleet
#

stop trolling

quick jasper
#

Sup!

oak iron
#

I haven't been on today

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ok

regal kestrel
#

my friend keeps getting disconected from the us 10x

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for no reason

hollow mural
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um I wanted to ask why im banned on every rustoria server for hacking?

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even though I have never hacked?

mellow tundra
#

need ur steamid

hollow mural
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um its 76561198393066290

mellow tundra
#

fixed

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relog

regal kestrel
#

yo

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aden

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my friend cant connect to the 10x

mellow tundra
#

whats the issue?

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lol

regal kestrel
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he cant connect

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hes from new zealand

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but like he just gets disconnected evrytime he joins-

near halo
#

can i please get a ban appeal

slate sleet
#

@regal kestrel What does it say when he gets disconnected?

regal kestrel
#

it says disconnected

slate sleet
#

an <@&274971100184576010> will help you out shortly

near halo
#

thanks

mellow tundra
#

you are banned for doxxing

near halo
#

yes

quick jasper
#

<@&274971100184576010> will be with you shortly with your unlink @near halo

near halo
#

how do i make a ban appeal

quick jasper
#

Whats up

mellow tundra
#

your ban is permanent

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DM me if youd like to talk

near halo
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@quick jasper when is an admin gonna unlink it??

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my friend that reported me was permabanned for doxxing once and he was unbanned in a couple days

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how can i help myself

hollow mural
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im still banned

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on rustoria

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I dont know why since im supposed to be unbanned but im still banned on 10x no bps

near halo
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my steam id is 76561198184740329

zenith oar
#

@mellow tundra did you look at me appeal that @quick jasper put in for me

true edge
#

same

cobalt roost
#

Literally every person I see in here has nothing good to say about Rustoria things need to change this server is loosing players fast af

quick jasper
#

If you don't need support move to #general

near halo
#

can i write an apology letter to get my ban appeal?

glass wedge
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@cobalt roost then why is us main at 230/2550 on last day of wipe

#

250"

quick jasper
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As Aden said your not getting unbanned @near halo

regal kestrel
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lmao

near halo
#

can i make a ban appeal after 30 days?

quick jasper
#

End the story.

regal kestrel
#

if ur banned make an appeal that simple like tf

quick jasper
#

Please move to general.

near halo
#

my friend that reported me did the same thing and was unbanned within the same week

quick jasper
#

As I said once more, Aden said your not getting unban.

cobalt roost
#

Whats the point of ban appeals if they say every time "Your not getting unban"

quick jasper
#

if you don't need help Xolten move to general.

glass wedge
#

because doxxing is serious

regal kestrel
#

whats the point of chatting in here and hearing the same thing

quick jasper
#

As well as you Zander.

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Move to General last warning for the both of you.

zenith oar
#

ME

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me??

true edge
#

^^^

shut bridge
#

@true edge @zenith oar Move to #general, thank you!

near halo
#

Need my discord unlinked Lalabear#1042 It's been deleted like no longer their

shut bridge
#

@near halo Can you post your steam id here?

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<@&274971100184576010> will be with you shortly!

near halo
#

oops

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1 sec

#

76561198872747957

shut bridge
#

Admin will be with you shortly @near halo.

regal kestrel
#

i linked my discord but i dont get the reward in game

near halo
#

kk

shut bridge
#

@regal kestrel did you type /auth in-game?

regal kestrel
#

yea i have the steam one aswell

shut bridge
#

What does it say?

regal kestrel
#

you do not have permission

#

to use this kit

shut bridge
#

Which kit you're using?

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./kit steam ./kit discord ?

regal kestrel
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discord

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i habve the steam one

shut bridge
#

Wait few mins and try typing /auth again. and let me know what happen.

glass wedge
#

what time does us main wipe?

broken oak
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One message removed from a suspended account.

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One message removed from a suspended account.

shut bridge
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i guess?

obsidian bobcat
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hello, i want to speak with an admin, because they banned me saying that im playing with more of 3 and we are only 3

shut bridge
#

@obsidian bobcat Hey, i can make a ban appeal for you!

obsidian bobcat
#

i already login

shut bridge
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Login and its will show your steam id, copy and paste it here!

obsidian bobcat
#

76561198353605109

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that is

true summit
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@mellow tundra

shut bridge
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Ok, one moment!

obsidian bobcat
#

ok

true summit
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i need some support

shut bridge
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@true summit What's up?

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@obsidian bobcat i've made a ban appeal for you, admin will pm/ping you when you're unbanned!

true summit
#

i know this isn't something you can prob help me with but there is this guy that said he is friends with aden and he sent me some site that somehow script checks you because he thinks im scripting is it ok if i give you his discord name

shut bridge
#

He prob lying.

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Dont use the site.

mellow tundra
#

^^

true summit
mellow tundra
#

dont click any links please

true summit
#

i didnt

mellow tundra
#

unless theyre from me dms

obsidian bobcat
#

@shut bridge And how long is that going to take, more or less? it is on the Rustoria.co-5x no bps [solo / duo / trio]

mellow tundra
#

but i would never sent you anything

true summit
#

i never click links

mellow tundra
#

good

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what shis name?

true summit
#

$atan
#3488

shut bridge
#

@obsidian bobcat until a admin sees it

mellow tundra
#

@$atan#3488

shut bridge
#

They might be busy!

true summit
#

he said he can get me banned from rustoria and os

obsidian bobcat
#

@shut bridge and where he send me the message?

shut bridge
#

Pm you or ping you here.

true summit
#

but thank you guys

#

much ❤️

shut bridge
#

Anytime!

mellow tundra
#

i dont have his @ bu ti will ban him

obsidian bobcat
#

@shut bridge ok,thank you

shut bridge
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No problem!

mellow tundra
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hes not even in OS @true summit

true summit
#

ik

mellow tundra
#

thanks @true summit

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he is now banned from os and rusotira

true summit
#

mk

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hey aden another one of em was K142905
#2745

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i can send a screenshot for poorf

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proof

obsidian bobcat
#

@shut bridge i tried to enter in the server and said "unban in: 2d 23h/exceeding group of 3 limit of 3"

shut bridge
#

@obsidian bobcat Please wait for a admin!

obsidian bobcat
#

@shut bridge ok, thank you again

karmic moat
#

@true summit they are unbanned lol

near halo
#

any fucking admin here?!

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any fucking admin

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<@&274971100184576010>

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<@&274971100184576010>

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THERE'S A FUCKING CHEATER USING EVERY FUCKING CHEAT AVAILABLE

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ESP

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AIMBOT

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INSANE PREFIRES

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NEVER MISSES

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FUCKING DO SOMETHING YOU DOGSHITS

#

<@&274971100184576010>

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<@&274971100184576010>

leaden prairieBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use one of the following:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
- The #reports channel, including the name of the rulebreaker(s), what they're doing and also what server this is regarding. You have to be verified at https://rustoria.link to use this channel.

slate sleet
#

Use the guide above ^^

near halo
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I DID REPORTED

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20 PEOPLE REPORTED HIM

slate sleet
#

Please stop spam tagging

near halo
#

this guy is 100000000000% cheating

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if i knew where he lives i would have murdered that little fagggot

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FUCKING BAN THAT BASTARD ALREADY

sterile swift
#

"How to get banned for someone else's doing 101"

slate sleet
#

Please chill out, If you've already made a /ticket or #reports please be patient @near halo

mellow tundra
#

@sterile swift WaveGIF

somber ravine
#

oof

#

Hi @sterile swift!

sterile swift
#

😄

fast void
#

hi - i cant seem to get my discord to link in game

shut bridge
#

@fast void did you link the right discord account?

fast void
#

i believe so - is there a way to unlink that one

shut bridge
#

Can you send me a pic on dms?

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<@&274971100184576010> will be with you shortly! @fast void (Linked the wrong discord account)

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Steam ID: 76561198868390857

short knoll
#

i cannot wait

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to wait 5 hours for a admin to go

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"they were offline when we tried to review the player in question"

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while they ruin the playing experience of your players on your server

shut bridge
#

@short knoll they might be sleeping or busy.

near halo
#

@short knoll Always like that haha. A guy was just running around aimbotting shooting people threw the walls. Reported him. Got answer 10 hours later that they couldnt do anything cause he was offline.

short knoll
#

yeah man you hate to see it, no disrespect to the admins because they have lives but don't advertise 24/7 support when you have 0-1 eu timezone admins

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kinda cringe ngl

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i don't blame the admins personally just to be clear *

strong meadow
#

I do have to say just because they aren't immediately supporting you doesn't mean they're not doing other support things. Right now is also a time not a lot of admins are off but soon more will be on. @short knoll

near halo
#

Iknow for a fact tho that. If you are friend with a admin or a bigger streamer admins help right away. But us naa why should they help

strong meadow
#

youre crazy for thinking that... no one gets treated differently. Us mods even have to wait. Theyre busy man and you gotta understand that.

near halo
#

Yes they do.

strong meadow
#

They don't and I've never seen a case of this.

near halo
#

We even tested it out so ye

strong meadow
#

How did you test it?

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I've never seen a case of this and only have seen equal treatment. Id love a pm with the data!

near halo
#

We wrote same time. And guess who got help right away and guess who had to wait hours for help 😉

#

But its typical every community.

strong meadow
#

Like I said send me the constants to this and explain how it was tested and ill believe you but for now youre speaking nonsense.

near halo
#

You getting triggered i can tell

short knoll
#

@strong meadow i said they need more eu timezone mods (this is eu timezone)

strong meadow
#

Lol. Anyways im off to bed. If you need support I can help. Also im glad you've had good interactions with admins in your past chat history. Have a good one man. @near halo

#

@short knoll Some days it can differ a lot but I get what you mean. It'd be nice to have enough admins to help every single person but its never that easy.

short knoll
#

im not gonna lie, it does not differ

strong meadow
#

They cant be on Rust 100% of their life's. 🤷‍♂️

unreal silo
#

@short knoll Sorry to hear how you feel man. We get hundreds of reports a day and each one takes a fair amount of time to ensure we are confident and 100% about our decision. I spend maybe 6-8 hours a day doing this voluntarily and we are all trying our best. We hope you can understand. We will try to do better in the future.

eager tinsel
#

I have such a question why don't you make Rustoria Official EU I think a lot of people will play there I would like to play but I can't the USA because PING 136

unreal silo
#

@eager tinsel We have received a lot of suggestions for it. We don't really just get to release an official server though. I will be sure to note your feedback though. Appreciate it!

eager tinsel
#

so does that mean it won't?****

unreal silo
#

It may in the future. It's just not as simple a process as it may sound on paper.

graceful marsh
#

I need help. I bought kit and maybe an hour later got banned for group limit. I was trying to kick someone out also...

verbal jackal
#

Hey @graceful marsh can you please send me your steamID?

leaden prairieBOT
reef tendon
#

hello i need help fast

graceful marsh
#

sec ty

verbal jackal
#

Whats up @reef tendon

reef tendon
#

can you die at outpost if you are sleeping

verbal jackal
#

Yes, I believe its 10mins until you are killed. @reef tendon

reef tendon
#

on the 11no bps server?

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10x no bps

verbal jackal
#

I believe so.

reef tendon
#

i got fucking killed by a player in outpost

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i thought you can't get damaged in outpost

verbal jackal
#

Do you have a description of where?

reef tendon
#

can i call you so i can screenshare

verbal jackal
#

join up

verbal jackal
#

@graceful marsh did you ever get that steamID for me?

graceful marsh
#

trying to find it sorry @verbal jackal

verbal jackal
#

No worries, if you'd like, you can join the support channel and I can walk you through it 🙂 @graceful marsh

raw night
#

is the trio sever going to rollback?

graceful marsh
#

in @verbal jackal

#

76561198062381414

raw night
#

hey so the trio server just randomly said "server maintenance" and i was in the middle of a raid? i was wondering whats going on

regal kestrel
#

is thetiro 5x getting back p anytime soon

#

yea i was in the middle of a fight and almost got rocketed

verbal jackal
#

Should be up shortly.

raw night
#

it is now

verbal jackal
#

🙂

#

@graceful marsh an <@&274971100184576010> will be with you as soon as possible.

short knoll
#

"they were offline when we tried to review the player in question"
@short knoll

#

😂

#

it was 3 hours not 5 but damn that was spot on

graceful marsh
#

trying to reconnect to trio 5x says im already connected now

near halo
#

try joining back in 24 hours.

graceful marsh
#

waiting for ban lift i guess

near halo
#

just kidding an <@&274971100184576010> need to manually do something to fix that for you, i tagged them and they will help you asap i guess.

graceful marsh
#

fasho ty

violet dagger
#

Server and steamid64 @graceful marsh

#

Actually i got it.

#

@graceful marsh You are banned from the trio server for breaking group limit.

reef tendon
#

@verbal jackal bro

#

any admin

graceful marsh
#

ye so what about my vip

#

?

#

wasnt trying to purposely break rules..

#

never once roamed or raided with more than 3

shut bridge
#

Bruh

reef tendon
#

@graceful marsh you don't have proof and they are not gonna refund they are gonna make a conversation between you and luke dowding and luke is gonna say you breaked the server rules with proof

graceful marsh
#

virtual product lol and less than 24 hours

reef tendon
#

i did the same thing with forza horizon 4 and i couldn't refund

graceful marsh
#

ill just do it through my bank then lol

#

still pending

reef tendon
#

not gonna refund you cause they don't have the money

graceful marsh
#

lol ok

reef tendon
#

it's your fault

near halo
#

i don't think you're allowed to refund just because you got banned also it is just for the wipe and refunding could actually get you perm banned untill you have paid that amount of money you did chargeback.

graceful marsh
#

i spoke to support already and was told it was no biggie and they would help me out

shut bridge
#

Yeah if you refunded, you'll get perm banned without warning or something.

graceful marsh
#

i didnt purposely do anything

near halo
#

paypal support or rustoria?

graceful marsh
#

thats fine theres other servers..

#

lol

#

paypal

shut bridge
#

Feel free to move to other servers.

graceful marsh
#

ty

shut bridge
#

You're like, Unban me and let me break the rules or ill refund.

graceful marsh
#

again i didnt try to

reef tendon
#

@graceful marsh BRO COME ON IF YOU REFUND I AM GONNA PAY FOR IT

#

GO FUCINKG LEAVE THE SERVER WE DON'T NEED PLAYERS LIKE YOU

near halo
#

@graceful marsh if u want to charge back u can only do that on steam only if u bought something and u dont want it but if @near halo told u that if u are going to charge back u aint going to get the money back cus paypal dosent support chargeback only if the owners allowed it

graceful marsh
#

none of you are support. mind your business. if they cant help me i will help myself. I have no issue with purchasing the product until i waste it when i never intentionally broke rules.

#

i enjoy the server but I will take my business elsewhere. simple.

shut bridge
reef tendon
#

ok then don't try to be a dick and refund

graceful marsh
#

give me my product then l0l

#

give me what i paid for i dont give anyone free money

#

pretty simple

shut bridge
#

You'll get it next wipe i think.

reef tendon
#

rusty

shut bridge
#

What's up?

graceful marsh
#

then thats fine, i would have no reason to refund?

quick jasper
#

Mhm.

#

Keep this chat to support only.

#

(:

shut bridge
#

(:

quick jasper
#

And any kit refunds or talk about so talk to @balmy cypress.

violet dagger
#

@graceful marsh

#
  1. You are only banned on Trio servers as other servers have higher group limit, and you only broke the 3 man limit.

  2. Chargebacking via Paypal will just make you case worse you can easily talk to Luke as stated above and work something out.

  3. You'll be automatically unbanned the 27th, thats when the server wipes. I will look further into your ban in 3 hours (because thats when iam home). As you were autobanned (so i will personally look into it and make sure there was no mistake that happen.)

Friendly reminder, saying that you will refund the kits because you got banned won't make your case faster, be patient and we can work something out. 😄

graceful marsh
#

Thank you for finally giving an actual explanation that certainly changes things and could’ve been avoided early had you not replied with a very vague answer.

#

As stated. I have no problem paying for a product and donation to the server so long as lm not done dirty.

graceful marsh
#

I will go through with the dispute then since im banned.

#

ty.

hollow mural
#

um I wanted to get help since im banned on every rustoria server an even though they said I was banned still im banned?

#

dunno how I got banned but while joining I got banned for cheating?

leaden prairieBOT
ocean glade
#

76561198174361277

verbal jackal
#

@ocean glade an <@&274971100184576010> will be with you as soon as possible.

opal hull
#

xhone aimbotting in train yeard on zuse 5

wet flame
#

xHone aimbot/esp cheater
steam ID: 76561199040638309
server: zeus 5x EU

he's camping trainyard and headshoting with revo 100m+, not even looting our stuff, just killing

oak iron
#

Please report cheaters in-game with /ticket @wet flame @opal hull

opal hull
#

we did

oak iron
#

Okay, then just be patient and the admins will get to it as soon as they can.

balmy plank
#

need help

#

i cant get steam reward after verified

near halo
#

yo

raw night
#

can we talk to an admin

near halo
#

i want to talk with one too

#

oneway

raw night
#

who are you kid

weak rain
#

admin?

#

speed hacker on zeus eu 5xpm me for recording

shut bridge
#

@weak rain report them by using /ticket in-game.

weak rain
#

already done that

#

kids running round 100mph killing everyone with pump shotty haah

#

he is changing name cos he went offline but i got his id anyway

prisma pasture
#

wheres the report channel

#

its gone for me

glad lark
#

same here

#

just wanted to report something

leaden prairieBOT
#

Hey, undefined

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
- We've disabled the #reports channel until further notice. We can provide a better support experience via the /ticket command in game. From complaints that have recently arisen, we’ve taken this on board to provide you guys with a more streamlined support system.

violet dagger
#

@glad lark @prisma pasture

glad lark
#

oh ty

prisma pasture
#

how would we show a screen shot or smth

near halo
#

wen is 10x wipe?

grave moss
#

where is the report section?

cobalt wasp
#

iam already sub

#

i need help

#

@echo venture

#

admin

#

help @slate sleet

prime lance
#

@cobalt wasp youtube linking is currently broken, you should still be able to claim /kit loyal, if you cant, please let me know 🙂

cobalt wasp
#

@prime lance ok why now i take 4 points

#

before i take 5

prime lance
#

you only take 4 since youtube linking id broken, this is the same for everyone

cobalt wasp
#

when will fix it

leaden prairieBOT
near halo
#

76561198333381326

hollow mural
#

Ive been "unbanned" 4 times but I really havent been unbanned

#

I cant play on geforce now

#

on any server

#

by rustoria

near halo
#

@hollow mural banned for what?

shell trail
#

hello its been a month im here to appeal my ban

#

76561199039169665

hollow mural
#

hacking even though I can thack?

ashen kestrel
#

i have footage of aimbot

#

i made a ticket too

shell trail
#

hello

prime lance
#

@shell trail hello, do you need any help>

#

?

#

@spice elk @prisma pasture please make a ticket in game, and i report in the discord, our admins are always working through the reports when they can, they are people with lives.

spice elk
#

i have submitted ticket

prime lance
#

alright well you will just have to be a bit patient

shell trail
#

yes im trying to appeal a ban

spice elk
#

okay thanks so much

shell trail
#

it was for playing with a cheater while i was offline but we were told to wait a month then appeal

prime lance
#

@shell trail steam id

shell trail
#

76561199039169665

prisma pasture
#

i have created ticket

prime lance
#

gotta be patient

prisma pasture
#

but why did you delete the video surly is easer to ban them with proof

near halo
#

men i need tech suppoard

prime lance
#

@near halo what do you need help with?

near halo
#

i cant connect to the server

prime lance
#

what does it say?

near halo
#

played with a cheater

prime lance
#

alright steam id

#

ill make a ban appeal for you

near halo
#

76561198982959132

prime lance
#

@near halo im guessing that you did not play with a hacker?

near halo
#

i dont think i've ever joined the server before

prime lance
#

alright

shell trail
#

did you make an appeal for me

prime lance
#

@shell trail @near halo you both now have ban appeals waiting to be processed, please be patient, hopfully an <@&274971100184576010> will look into them shortly

shell trail
#

thank you

prime lance
#

its what im here for

exotic solstice
#

i did everything for the loyal kit i followed everything like a month ago and i still havent go it it and i made sure i was linked

prime lance
#

@exotic solstice are you sure all of the account you have linked are the correct ones, if they are not, please send an unlink request

jovial fractal
#

Hey gussy could you possibly help me?

prime lance
#

@gloomy hazel please make a /ticket in game

#

@jovial fractal how can i help you?

jovial fractal
#

So my friend was banned a while ago for idk what. But hes ip banned and hes banned from the discord and he wanted to know If he could appeal

prime lance
#

alright, could you send over his discord name and # also his discord ID if you have developer mode enabled, and i will make an appeal for him

slate sleet
austere stratus
#

76561198429265861

raw hazel
#

where is the #reports channel?

slate sleet
#

an <@&274971100184576010> will be with you shortly, @austere stratus

austere stratus
#

thanks

versed mural
#

what time of wipe us main?

prime lance
versed mural
#

ty

astral python
#

@echo venture

#

Sorry to bother

#

I had a question if you could help me with something

#

It requires an OS admin

shell trail
#

are all the admins offline i assume

strong meadow
#

What's up? @shell trail

daring ore
#

Guy Named Ping on the cyber clan is hacking he's on the Us <@&393153528740315136> <@&274971100184576010>

mellow tundra
#

/ticket in game

shell trail
#

ive been waiting for my ban appeal for a little while

#

gussy said he submitted one for me

prime lance
#

@shell trail its been 1 hour and 20 minutes, it takes time, please be patient

#

the admins will work their way through the ban appeal at some point

shell trail
#

ok i just wanna play

unreal silo
#

@near halo Unbanned. Give it 5 minutes before reconnecting.

dense cairn
#

FPS clan screaming the N-Word, i have proof aswell

unreal silo
#

@dense cairn We do not moderate voice chat. Feel free to turn off voices in your settings if they are offending you.

vocal palm
#

Idk if this is the place but im wondering if the windmill has been removed for purchase from the outpost/bandit merge

lone spoke
#

hi

prime lance
#

@lone spoke hello how can i help you?

unreal silo
#

@near halo You are unbanned. Give it 5 minutes before reconnecting.

lone spoke
#

Sorry to disturb you

prime lance
#

no problem, we are always here to help, how can i help?

lone spoke
#

My friend was banned on the .co server again

prime lance
#

steam id and reason for ban?

#

does he have a discord also?

unreal silo
#

@austere stratus You will need to message @balmy cypress concerning your ban.

vocal palm
#

@prime lance is this the place for my question?

lone spoke
#

He has no discord

strong meadow
#

@vocal palm If you're not seeing it in the vending machines then most likely it's not there. It might be added next wipe but I'm not sure.

#

I know LR is being re added this wipe

prime lance
#

alright steam id and reason for ban then.

lone spoke
#

He told me that I have been to many teams and don’t know why I was banned again

vocal palm
#

@strong meadow Windmill is pretty big surprised its not there

lone spoke
#

He wanted to know why he was banned

tender stratus
#

@fossil igloo we have raicst door campers

strong meadow
#

If it's not added when it wipes then you can add it to #feedback-suggestions and ill upvote you @vocal palm

lone spoke
#

Can you check it for me

prime lance
#

@lone spoke what was the reason for his ban?

vocal palm
#

Thank you @strong meadow

prime lance
#

like what does it say when he tries to connect

austere stratus
#

@balmy cypress yo man

strong meadow
#

Of course man!

austere stratus
#

im tryna appeal my bad for toxicity

strong meadow
#

@tender stratus Are they using voice chat to be racist?

lone spoke
#

playing with hacker

prime lance
#

alright, and im guessing he has not played with a hacker?

lone spoke
#

He didn't know

#

He didn’t know the rules of the game and used another number and couldn’t access the server

prime lance
#

alright, please inform him that a ban appeal has been created for him and an <@&274971100184576010> will look into his ban soon

#

@austere stratus you already have a ban appeal that has not been processed yet, please be patient and wait for an admin to process it

austere stratus
#

ok\

lone spoke
#

hello

prime lance
#

@lone spoke yes?

lone spoke
#

yes

raven mist
#

You are already unbaned Pineapple

near halo
#

Bruh theres a huge cheater on main

#

could clip through my walls and hit me added me in discord and showed his esp and shit

#

his steam 64 is 76561198859934469

#

On us main

marsh plover
#

There is a hacker on US Main right now

warm nymph
#

Could someone unlink my twitter i want that kit loyal

#

its the wrong account

marsh plover
#

<@&274971100184576010> ?

thick trellis
#

Why am I banned on all rustoria servers for hacking ?

near halo
#

iceman he went through my walls and killed me @marsh plover

#

<@&274971100184576010>

#

76561198859934469

long wren
#

@balmy cypress

frozen meadow
#

5x zues us hasnt wiped yet anyone got any clue why

queen vault
#

^

cloud sandal
#

@balmy cypress

frozen meadow
#

nobody

cloud sandal
#

i love shit

frozen meadow
#

WHY

cloud sandal
#

hes my friend

#

wait

#

whats a friend

balmy cypress
#

Whats up?

near raven
#

is the us zues 5x wiping today

humble steeple
#

@near raven

queen vault
#

Wipe Schedule: Mon & Thur @ 3PM EST
Map Size: 3500
Clan Limit: 8

#

It should've wiped 13mins ago

#

@humble steeple

humble steeple
#

Your correct it should of

fierce elbow
#

@void condor if u are available please @ me

queen vault
#

yes sadly it didn't :(

humble steeple
#

Hmmm it is getting looked into

queen vault
#

kk ty!

bleak briar
#

i cant go into verified arenas

steady summit
#

hello I just want to ask how to get verified

#

on discord

leaden prairieBOT
#

Hey, undefined

To receive points in-game and to be able to use /s and the #reports channel in our Discord, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link
When you are finished, please type /auth in-game to complete the verification!

glass wedge
#

dang my game crashed at 10 player ahead

void condor
#

What's up @fierce elbow

broken oak
#

One message removed from a suspended account.

placid rain
#

bought vip doesnt work. still puts me in que

near halo
#

<@&274971100184576010> look at my previous messages if he is not yet banne4d

prime lance
#

@placid rain speak to @balmy cypress about your issue

frozen meadow
#

anyone know wats goin on with zues 5x

near raven
#

nope but ive been waiting for an hour

frozen meadow
#

yeah same

#

worst part is nobody is even online to pvp lol

versed mural
#

hello, please fix the queue of us main

#

4 hours on queue ;c

near halo
#

buy vip dumb bitch

versed mural
#

for later the server down and lost all progress ;c

#

with rollback

near halo
#

how i get 700 scrap free

strong meadow
#

what?

near halo
#

on zeus x5

#

put 700 scrap for free

#

haw do i get it??

frozen meadow
#

why should they

inland ridge
#

is the server still down

#

admin is zeus still down

frozen meadow
#

ur talking bout us right

#

zues 5x us

inland ridge
#

yes

#

yes

frozen meadow
#

it was never down

inland ridge
#

well has it wiped

frozen meadow
#

nope

inland ridge
#

when will it

glass wedge
#

is there anyway i can get que skip for like 1 week

mellow tundra
#

no

glass wedge
#

ok

inland ridge
#

aden so whats up with zeus

frozen meadow
#

its wiping

near halo
#

My screen got glitched, can someone skip my queue or I have to wait?

placid rain
#

pay for vip still cant get in. no point anymore

near halo
#

@near halo well i highly doubt they will skip your queue if the problem was on your side.

prime lance
#

@placid rain if your vip is not working, please contact luke

near halo
#

i'll just wait

untold tide
#

Can I reset my scores on recoil training?

#

cus i got 100% holding m1

#

Infinite ammo should be toggleable

mellow tundra
#

cant reset them atm

#

and that has been patched

austere stratus
#

can i get my appeal?

serene fulcrum
#

How long is a phone number ban

tiny oar
#

Hello, Im still waiting for my appeal. Its been a week

quick jasper
#

@austere stratus As Logan said you need to contact @balmy cypress regarding your ban.

austere stratus
#

i @random osprey him

#

he no asnwer

quick jasper
#

You need to wait for him to reply back to you.

#

You need to be patient and wait (:

versed mural
#

FIX THIS QUEUEEEEEEEEEEEEE

#

😡

haughty crescent
#

The server would die if they did

quick jasper
#

In what server?

haughty crescent
#

Main I’m guessing

quick jasper
#

Heh yea just gonna have deal with buddie

haughty crescent
#

600 max pop would blow up the server

quick jasper
#

450 is a good amount of pop

near halo
#

i didnt get a notification of my ban 😦

#

i got banned mad long ago and i was told i was unbanned nad i never was

quick jasper
#

Who told you were unbanned?

near halo
#

and now i was told i got a ticket but nothing has happend

#

i dont rember who it was but i know he was a head admin

#

or his role had head in it

#

and it was my fav server so kinda mad i couldnt play wipe

quick jasper
#

Sec

near halo
#

for the 4 months i was banned or som like that

quick jasper
#

@unreal silo said your unbanned.

near halo
#

o

#

it still says im inbanned ima restart again

quick jasper
#

Yea try that.

near halo
#

for the 9nth time lmao

quick jasper
#

If that doesn't work contact Logan (:

near halo
#

ok ty

civic tinsel
#

Where’s Andrew

turbid plank
#

My friend and I got banned for exceeding the group limit when we were only a duo can I get an admin to help? my steam ID is 76561198957430569

primal quartz
#

I just got banned

#

can i get a admin

#

or someone please

leaden prairieBOT
primal quartz
#

i got my steam id

#

what now

#

76561199011466281

humble steeple
#

@primal quartz what are you banned for

primal quartz
#

exceeding team limit but all i did was give loot to a person

#

i didnt team alli

#

i gave him loot

#

and got banned for it

#

and he was solo on

humble steeple
#

An appeal has been made and an <@&274971100184576010> will be with you shortly

primal quartz
#

okay thank you

round beacon
#

aimbotter on the us 10x

strong meadow
#

report using /ticket in game

sly kernel
#

can any admins look at my ticket??

velvet panther
#

do you ever let people bypass queue? I crashed going for crate at water and now I have to wait like 40mins for these 40 people

#

neighbors gon get by me real fast

cursive turret
#

report channel get removed?

slate sleet
#

yes

cursive turret
#

how should i report just watched someone speedhack infront of me

#

going like 20 mph

humble steeple
#

/ticket in game

cursive turret
#

he speedhacks after i spawn on bag

#

watch him do it

humble steeple
#

that is the way to report

cursive turret
#

mm okay

pastel agate
#

you cant report through discord?

humble steeple
cursive turret
#

think he may have been gamebanned or something cause his clan won't pop up in /cinfo now and i can't pm him

leaden prairieBOT
turbid plank
#

76561198957430569

tawdry trench
#

76561198067435274

humble steeple
#

I have made an appeal for all of you and an <@&274971100184576010> will be with you shortly

near halo
#

@cursive turret

#

i think that was just a speed demon

#

they appear sometimes.

idle trout
#

Can I get help please

#

<@&274971100184576010>

slate sleet
#

whats up

idle trout
#

I keep trying to get unbanned and the last 2 times the guy said it would be by next wipe but it’s been several wipes and I still can’t join

slate sleet
#

You were told by aden that you are not going to be unbanned

idle trout
#

He said by last wipe like 3 weeks ago

#

If I buy vip can I play

idle trout
#

It’s been several weeks and I still haven’t been banned from anything except your server

#

I see that but why

glass wedge
#

andrew

slate sleet
#

huh

idle trout
#

Your trio server is my favorite rust server o wanna play again

slate sleet
#

whats up @glass wedge

glass wedge
#

how do i see ticket replie

slate sleet
#

@idle trout Like aden has said, You will not be unbanned

glass wedge
#

like to see replys

slate sleet
#

@glass wedge do /ticket list, then do /ticket view (number of ticket)

glass wedge
#

ok

idle trout
#

That’s so homo

glass wedge
#

ok thank

idle trout
#

I’ve played so many hours on your servers but my new account gets banned??

primal quartz
#

i've been waiting for a admin over now like 5 hours

sly kernel
#

what is this dumb heli thing

#

our heli vanished after buying it at outpost

#

bc someone bought one

near halo
#

hello

strong meadow
#

hi

near halo
slate sleet
#

make a /ticket in-game

near halo
#

done

#

9 hours acc "the rust god" rofl

sly kernel
#

hello any admins?

near halo
#

hes also playing with one guy in clan XLK

#

or three idk

slate sleet
#

whats up @sly kernel

sly kernel
#

we bought a heli

#

and then someone bought a heli

#

and ours vanished

#

whilst my teammate was flying

slate sleet
#

How long was he flying for, Did he just buy it?

sly kernel
#

he just bought it and lifted off

slate sleet
#

What server?

sly kernel
#

us main

slate sleet
#

@fossil igloo ^^

sly kernel
#

like do we get our scrap refunded?

#

or not

slate sleet
#

Well, We dont reimburse items/Interfere with gameplay. But I've just notified a developer to get it looked into.

#

Sorry for the inconvenience

sly kernel
#

ok so i have to deal with poor heli purchasing design

#

thats fine ill purposefully do it to other people

near halo
#

any admin online atm?

#

can someone look at ticket 573 ty

#

all accounts banned

trim tide
#

PLEASE LET ME JOIN WAITING FOR SUPPORT I HAVE PROOF OF A CHEATER

#

PLEASE

shut bridge
#

./ticket

rancid girder
#

please someone help

slate sleet
#

Please feel free to make a /ticket add (description) in-game If you are trying to report a cheater/rulebreaker

slate sleet
#

@trim tide Please make a /ticket as i've said, This is not the place to call them out

leaden prairieBOT
void condor
#

Already banned @trim tide

potent ether
#

when i buy RTG VIP dose that include all the RTG?

#

<@&274971100184576010>

versed mural
#

adms

#

HACK

#

ON MY BASE

#

RJ KOKO

#

BAN THIS

#

@fossil igloo

#

@mellow tundra

slate sleet
#

@potent ether it includes all rtg servers

versed mural
#

@somber ravine

slate sleet
#

@versed mural make a /ticket

versed mural
#

@slate solstice

slate sleet
#

in-game

versed mural
#

not have

#

TIME

#

i go lost my base

slate sleet
#

Please make a /ticket add (description) in-game and it will be looked at

versed mural
#

already maked

#

MAN

#

he is on my tc

#

.......

half niche
#

Could i get dedicated player rank? Im above 2k hours rn.

slate sleet
#

You have 2k hours on a server of ours

#

(not total)

half niche
#

Oh on one of the servers of yours?

slate sleet
#

Its 2k hours on a single server

half niche
#

Ive got 900 on 10x US and 1.3k on 10x EU

crude adder
#

ADM Venon is hacker, RJ KOKO Maybe, Server rustoria.co main

half niche
#

ahh sorry

versed mural
#

ADM Venon is hacker, RJ KOKO Maybe, Server rustoria.co main

slate sleet
#

Please make a /ticket add (description) in-game and it will be looked at.
Please stop calling it out in here

versed mural
#

ALREADY MAKED

#

WHATA HELL MAN

slate sleet
#

please be patient

versed mural
#

PATIENT FOR LOSE MY BASE

#

AFTER LOSE MY LOOT FUCK THE BAN

strong meadow
#

@robust canyon /ticket add description of what happened and the player name.

sly kernel
#

@slate sleet

#

am i able to make a suggestion

#

to prevent this dumb heli thing from happening

versed mural
#

anyone can

#

BAN

#

THIS TRASH

#

ON MY HOUSE

#

@fossil igloo please.

robust canyon
#

I would like to Express my gratitude for the complete inaction of the project administration . the fourth hour around the server runs cheater kills with a bow all in a row for 200 meters . 1 person does not allow the whole clan to play. I gave information in the official discord group , wrote complaints and reports - 0 reactions. full disposal on the first day of the wipe . thank you for your excellent work - I think we will look for another server.

versed mural
#

@robust canyon me too 😄

#

Same situation

robust canyon
#

eus main?

versed mural
#

yes

fossil igloo
#

What server are you playing on @robust canyon ? EUS Main? We only have a US Main.

versed mural
#

@fossil igloo BAN THIS TRASH OH MY HOUSE HACKER US MAIN

#

SEE THIS PLAYERS PLAYING

#

FULL HACKER

#

Venom

#

hacker

#

only head shot

#

on US MAIN

#

ON MY BASE

#

ON MY TC

robust canyon
#

AFTER LOSE MY LOOT FUCK THE BAN
@versed mural after he built up all our territory with cabinets , removed all sets from us, and so on, I also don't care about his ban - I play for myself and I'm interested in what's going on with me. well, they will ban him when his Highness wakes up - what does it matter to me? I have no clan base and 12 hours of work 6 people

#

What server are you playing on @robust canyon ? EUS Main? We only have a US Main.
@fossil iglooUs main

versed mural
#

true man

brittle vine
#

how do i get my discord kit?

leaden prairieBOT
#

Hey, @brittle vine

To receive points in-game and to be able to use /s and the #reports channel in our Discord, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link
When you are finished, please type /auth in-game to complete the verification!

versed mural
#

@fossil igloo

fossil igloo
#

Not everyone you report / suspect of cheating is actually cheating. Looking at both the Venom person & Koko they dont seem like obvious rage hackers.

versed mural
#

@slate solstice

#

@unreal silo

fossil igloo
#

Also can you please stop tagging everyone every 5minutes

versed mural
#

MAN

#

HE KILLED ALL MY TEAM

#

WITH CROSSBOW

#

ONLY HEADSHOT

#

U NEED PRINTS OF COMBATLOG?

#

CHECK the last fire of he

#

ALL HEADSHOT

robust canyon
#

Also can you please stop tagging everyone every 5minutes
@fossil igloo we waiting for 5 hours man

#

so

versed mural
#

he killed 4 peoples of my team with DB and pistol

robust canyon
#

ok u kill him ty

#

now man

versed mural
#

how this not is hacker

fossil igloo
#

What i said was based without me logging onto the game

versed mural
#

AHAHAHAHA

#

not is possible this

#

go to my base

#

and check

#

😄

fossil igloo
#

Sure, lets ignore the fact that its 6am

robust canyon
#

sure man its 24/7 game

#

our teammates play from the far East

#

its 14-58 now

dark merlin
#

admin

fossil igloo
#

Yes?

versed mural
#

i died 10x for hackers, killed by headshot, but not is hacker =p

#

its normal

fossil igloo
#

Ive been spectating Venom on US Main since 20 minutes and have yet to see anything. Hopefully he isnt in the discord and can see that im spectating him right now!

pine galleon
#

Steam auth is down I cannot auth on it

#

My buddy cannot aswell

potent ether
#

is their skinbox on VIP RTG

fossil igloo
#

Yes sir

potent ether
#

/skin or /skinbox dont work

fossil igloo
#

In what gamemode are you @potent ether ?

potent ether
#

lobby

#

Rn

pine galleon
#

Anyone?

potent ether
#

dont work any where

heady forge
#

any admins available

pine galleon
#

Then how can I use the shop??????

robust gull
#

Any admins available?

fossil igloo
#

@potent ether /loadout

#

@pine galleon if steam auth is dead you need to wait

potent ether
#

OHH THANKS @fossil igloo

fossil igloo
#

Should probably add a alias for /skin and /skinbox

potent ether
#

ya

sly kernel
#

are barrel spawns decreased?

versed mural
#

more one kill for hacker

#

with HS

#

but all ok

#

adm: not is hacker haha

ruby bridge
#

hello

#

i am a new player for rust , when i loged into the server, i got kicked by server

#

so i need help for it

leaden prairieBOT
ruby bridge
#

76561199071536052 ,this id my steamid

#

any body here?

somber ravine
#

@ruby bridge join waiting for support

ruby bridge
#

ok

placid rain
#

won't let me build up, built base 2 high and now it won't let me build higher, says "Cannot build in this area"

somber ravine
#

@placid rain are you near any kind of monument?

ruby bridge
#

@somber ravine

#

may i join server now?

somber ravine
#

@ruby bridge feel free to try joining

near halo
#

hacher

#

in launch

thorn bobcat
#

310m headshot lmao

near halo
#

na rustoria main

#

pitch black

#

spraying

#

through walls

thorn bobcat
#

DOUGLESS

near halo
#

@somber ravine

#

we need u now

#

hes outside the base

thorn bobcat
#

@misty scroll I am requesting help

placid rain
#

@somber ravine yes, not super close but yes.

ruby bridge
#

@somber ravine thanks

gusty mulch
#

help

somber ravine
#

Thats probably why @placid rain the build privilege's are weird around monuments but if you send me your steamid I can check

thorn bobcat
#

HELP ME

gusty mulch
#

any admins on?

thorn bobcat
#

IM GETTING BEAMED

placid rain
#

i dm'd you

thorn bobcat
#

@echo venture

#

we need some help

near halo
#

aga

#

agone

placid rain
#

is it from monument?

near halo
#

@thorn bobcat How can i help you?

smoky hedge
#

Is there any way i can turn on the dots?

ashen sluice
#

One moderator available ?

oak iron
#

Whats up?

#

@ashen sluice

leaden prairieBOT
oak iron
#

Just go ahead and drop your steam id for me so I can submit a ban appeal for you 🙂

#

I submitted a ban appeal for you @ashen sluice, an <@&274971100184576010> will be with you as soon as possible.

ashen sluice
#

Nice thanks 🙂

ocean fog
#

how can i do Auto dor close on and off ?

verbal jackal
#

/ad off to turn off and /ad 5-10 for how quickly they close.

ocean fog
#

Thanks

verbal jackal
#

🙂

oak iron
#

whats up?

gray bramble
#

OMG RIVEN MY SAVIOUR

#

CAN WE CALL

#

@oak iron join call

verbal jackal
#

@gray bramble

smoky hedge