#support

1 messages · Page 1177 of 1

azure sapphire
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but he is kind of spawing in a bugged zone

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rustoria main

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us

quick jasper
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<@&274971100184576010>

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Will be with you shortly

azure sapphire
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he cany even log

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ty

fossil igloo
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yo why cant i place a snow machine?
@acoustic gulch currently disabled due to exploits and abuse. However its on our list to take a look at them before forced wipe.

near halo
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hi I have a problem entering the rustoria sv us main

quick jasper
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Have you tried to Verfiy game flies?

mellow tundra
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oh

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i can fix that

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give me 1 moment

oblique goblet
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@mellow tundra oil rig is glitched

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shows a crate on map

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no crate

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all scientists gone execpt keycard room

quick jasper
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Hm

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Do /ticket add in game @oblique goblet

oblique goblet
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I need an admin fast I made a ticket

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Literally burned through most of our lowgrade getting to rig @quick jasper

quick jasper
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Well, <@&274971100184576010> will check it out soon as the can

haughty whale
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yo admin

strong meadow
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hello

haughty whale
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im getting damaged in UKN

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recoil training

strong meadow
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<@&274971100184576010>

haughty whale
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like im literally bleeding

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and dying

fresh jackal
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My friend quit the server, if i kick him from our group am i able to invite another person? the x5 solo duo trio

strong meadow
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Yes as long as he doesn't re join

fresh jackal
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okay

white token
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Reported a cheater 15 mins ago nobody responding.

haughty whale
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<@&274971100184576010>

mellow tundra
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@haughty whale

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relog please

jade bluff
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@white token It will be looked into as soon as someone gets a chance 🙂

tender forge
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Whats the rule for game bans, my friend has one and we are trying to play rustoria together later.. <@&274971100184576010>

scenic topaz
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so i got my ban appealed but now evertime i load into the server my names my steam id 64 lol
anyway i can fix it?

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@mellow tundra

quick jasper
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has to be 30 days or older @tender forge

weary adder
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i bought vip yesterday and it isnt working

tender forge
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Vision you got banned?

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rip

scenic topaz
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I was game banned 180+ days ago

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but i can play rustoria fine

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i appealed it

quick jasper
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@weary adder send @balmy cypress a message

scenic topaz
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Its just my name is my steam 64 id everytime i load into the server

tender forge
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damn i got one 200+ days ago so im fine too

quick jasper
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Yea any game bans over 30+ days your fine

tender forge
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just trying to find a main group now @scenic topaz

weary adder
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@balmy cypress bought vip and it isnt working

balmy cypress
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I’ll dm you

scenic topaz
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@balmy cypress i appealed my ban and got it approved a few days ago, but now everytime i load into rustoria us main my name is my steam 64 bit id, but on steam it isnt

strong meadow
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Do you have a "." In your name?

scenic topaz
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yes

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i removed it ill relog

near halo
white token
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@jade bluff yeah lol it’s pretty obvious his steam is lvl 0

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No progress on it either

quick jasper
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/ticket add then #reports if your reporting something.

mighty loom
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i need help

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any <@&274971100184576010> have now?

quick jasper
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Sup?

flint heath
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can i talk with an <@&274971100184576010>

humble steeple
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What do you need help with

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@flint heath

flint heath
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i do

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about abdullah

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he doesnt speak english well

humble steeple
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What language

flint heath
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he is from our team yet he got banned for some random reason

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turkish

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somehow he is banned yet the rest of the team aint

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the thing is noone from our team using cheats 😄 we are kinda noobs lol

humble steeple
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Tell him to get his steam id and to put it in here

flint heath
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okioki

opal pond
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anyone know how i can change my ak to lr

flint heath
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by killing someone with lr :x

opal pond
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pref pvp+ dont workkk

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it says i have to wait

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for like 1 month

humble steeple
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<@&274971100184576010> will be with you shortly

opal pond
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thank u ;D

near halo
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Um im kinda confused, I was banned from the server (it was supposed to be two days) but now its a week later and I still cant get on?... (Rustoria 5X no BPS solo duo trio)

flint heath
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thanks 😄

humble steeple
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Can you get your steam id and reason for ban @near halo

flint heath
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we wouldnt have bothered you but we started playing for few hours now he came in and cant log lol

balmy cypress
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@opal pond Try now 🙂

near halo
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okay one second

balmy cypress
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@flint heath Unbanned now

flint heath
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thanks ❤️

mighty loom
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thx for helping guys

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good have a day

balmy cypress
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You too!

twin quail
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hey luke

balmy cypress
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@near halo Message @spare widget about your ban 🙂

twin quail
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do you know if there is gonna be anymore vip slots added to rustoria us main?

balmy cypress
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For the moment there wont, more may free up as they expire so keep your eye on the store every so often and you may be lucky!

near halo
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okay, thank you

balmy cypress
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No problem!

twin quail
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ok ty

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how many slots even is there to buy?

balmy cypress
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I am not sure to be honest, not enough from the looks of it 😛

twin quail
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yeah;/

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i was too slow tho XD

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didnt have money for it:(

velvet tree
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Could i talk to a Mod or An Admin please?

Im in Waiting for support blueheart

balmy cypress
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My mic is not working sorry, you can DM me if you like.

velvet tree
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No worries

near halo
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i am false banned, can somebody dm me? any of the admins?

humble steeple
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please put your steam id and the reason for your ban in here

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@near halo

near halo
humble steeple
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<@&274971100184576010> will be with you shortly

solemn latch
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@near halo i made a ban appeal for you, like treehouse said an <@&274971100184576010> will contact you as soon as they can

near halo
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ty ty

verbal pelican
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how do i get verified for the aim train servers

leaden prairieBOT
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Hey, @verbal pelican

To receive points in-game and to be able to use /s and the #reports channel in our Discord, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link
When you are finished, please type /auth in-game to complete the verification!

marble flower
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plis

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disconnct

humble steeple
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Hit close to disconnect

marble flower
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omg

spare widget
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I would assume you’d be good any second now

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Definitely “cerrar”

marble flower
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yeah but wtf now i hav to do quere of 5hrs

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can u make me skip queue ?

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i was building my base till that error pops on the screen

near halo
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you know how they say

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iT iz WhAt It iZ

marble flower
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plis

near halo
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report bot broke lmao

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still waiting for admin to dm me

humble steeple
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@near halo an <@&274971100184576010> will be with you shortly

lethal stump
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i was gamebanned for playing with a cheater but i dont knwo who the cheater was can a admin help me

near halo
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@lethal stump Game banned?

lethal stump
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yes

near halo
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Can you show me your steam profile?

lethal stump
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gamebanned then for reasoning it says playing with hacker

near halo
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Basically it's not a server ban, You were banned by game publishers.

lethal stump
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for what though thats what im confused about

grand bridge
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<@&274971100184576010> i still have yet to receive an help with my hacking ban although im not cheating

near halo
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Game bans are issued if they detected a cheat.

lethal stump
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thank u

grand bridge
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<@&274971100184576010>

near halo
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Can you stop mentioning admins?

lethal stump
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ya they are in class

mellow tundra
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ill have a look

grand bridge
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can i get help with my problem been asking for 2 days

mellow tundra
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look what i just said

grand bridge
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oh ok

mellow tundra
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speak to @balmy cypress about your ban

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@lethal stump what is your issue?

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oh

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you were gamebanned

lethal stump
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scape already helped me

mellow tundra
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ok

near halo
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can you restock on vinnila vip

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<@&274971100184576010>

queen iron
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can i pay VIP US Main with bitcoin , Master gift card , visa gift card? , im from iran and its not possible for me to purchase it by paypal

humble steeple
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@near halo For the moment there wont, more may free up as they expire so keep your eye on the store every so often and you may be lucky!

queen iron
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i pay 2 or 3 extra for it

grand bridge
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ive pm'd luke he gives no responses\

cobalt valley
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@grand bridge seems to be offline please be patient and he will get with you as soon as he can 🙂 !

mellow tundra
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@queen iron only the methods on our store, but gift cards wont work as we are a UK corporation.

queen iron
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thanks for respond

near halo
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i need some help

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by an admin of rustoria 5x no bps

humble steeple
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What is your problem

near halo
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cheater

humble steeple
near halo
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thanks sir

cerulean sail
atomic blade
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<@&274971100184576010>

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@unreal silo could you help us please

leaden prairieBOT
cobalt valley
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@atomic blade i will put a ban appeal for you!

cerulean sail
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76561198878230421

atomic blade
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thank you man

cobalt valley
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An <@&274971100184576010> will be with you both shortly. @cerulean sail @atomic blade

atomic blade
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it has been over 30 minutes @cobalt valley did something happen?

cobalt valley
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@atomic blade i put in a ban appeal for you as well as @ the admin for you not sure if they are busy or not I'm sure they will get to you as soon as they can!

prime berry
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<@&274971100184576010> i need help it says im still in queue and my screen is frozen but i can still hear the sounds around me as if im in game already

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ive been in this queue for 5 hours

candid swift
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RIP

inner dome
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i didnt know my teamate was hacking

jade bluff
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@inner dome did you receive a ban for teaming with a hacker ?

inner dome
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@jade bluff yeah bro

jade bluff
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I will put in a ban appeal for you and an <@&274971100184576010> will be with you as soon as they’re available.

inner dome
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@jade bluff thank you <#

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❤️

jade bluff
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No problem.

grand bridge
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@spare widget

cobalt valley
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@grand bridge You need to speak to luke about your ban

near halo
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Only Luke can help you @grand bridge .

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Send him a DM with your Steam ID and your issue.

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Hello i just boost the discord

slate sleet
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Hey!

near halo
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i dont get the kit

slate sleet
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do /auth in-game

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then claim the kit

near halo
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yep its work thanks man

red lion
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is there a queue skip whenever your game crashes?

slate sleet
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no

red lion
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fuck......................................................

visual raven
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i cant type in game chat for some reason, anyone have a solution...( and yes my game chat is turned on)

red lion
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your probably muted

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for saying the nword or some shit

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just a guess tho

shut bridge
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@visual raven Yeah you might be muted or something

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does it say something?

visual raven
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well im only having issues actually typing in chat

shut bridge
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Do you have a pic?

jade bluff
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Is it just global chat you’re having an issue with or team chat as well?

tribal blaze
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auth

leaden prairieBOT
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Hey, /auth is not a Discord command. Go INGAME and type /auth.

For more information regarding verification and rewards type ?rewards in this channel.

tribal blaze
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/autf

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/auth

leaden prairieBOT
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Hey, @tribal blaze
, /auth is not a Discord command, Please check the guide below!

To become verified to utilize the in-game shop along with #reports please visit this link and follow the steps: https://rustoria.link/ Along with #reports and shop access, verification grants access to the verified arenas on our Training Grounds.

When you are finished, please type /auth in-game to complete the verification!

heavy hare
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<@&274971100184576010> The clan called boat is being ran by a ban evader

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would like to talk to an admin

jade bluff
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If you think someone is breaking the rules please use #reports or in-game by using /ticket

small marlin
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@mellow tundra

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@spare widget on the rustoria zeus 5x cargo is stuck and froze at the top of the map can someone restart server

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im trying to run cargo and its to far out

visual raven
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its just global chat

shut bridge
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i guess you're muted?

visual raven
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like i can read team but i cant type in it

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well its on every server i go on

shut bridge
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even non-rustoria?

visual raven
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and i havent said anything offensive in gobal

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yeah non rustoria as well

shut bridge
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well. that's not rustoria problem then, i think its on ur settings or something

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can u send a photo?

visual raven
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i mean sure

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wait im on my phone lol

shut bridge
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Just trying to help :p

visual raven
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cant

shut bridge
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Ah

visual raven
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yeah forgot

shut bridge
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Ummm. does it say something?

visual raven
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i was just hoping someone else has had this prob and knew a solution

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not really

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i just cant read or type in global

shut bridge
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do u have it on on the settings?

visual raven
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yeah

shut bridge
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That's weird 🤔

visual raven
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i checked steam settings too, but still cant figure it out

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yeah lo

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lol

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well imma go so cya

shut bridge
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i mean. photo would be better but u cant

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Cya :)

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Ping me if u need something !

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ill be more then happy to help.

jade bluff
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@visual raven you’ve probably muted global chat within your Rust settings, it’s a separate setting from muting all chat.

slate sleet
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There is "mute global chat" and show chat

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make sure the "mute global chat" is off and show chat is on

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@visual raven

visual raven
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Ok check it out

slate sleet
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an <@&274971100184576010> will be with you shortly. @bitter pebble @potent ether @worldly cave

upper burrow
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when does us main vip get back in stock ?

shut bridge
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when someone vip expires.

upper burrow
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whats the cap on number of people?

shut bridge
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Um. idk ask andrew since he's mod :p

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whats the cap on number of people?
@slate sleet

echo venture
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whats the cap on number of people?
We don't disclose this

upper burrow
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ahhhhh okay, i just want to play without having a 300 person queue lul

strong meadow
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7 people 😛

shut bridge
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That's why i bought vip :P

upper burrow
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is there anyway to set up a notif when the stock gets back or some shit

echo venture
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There will for sure be some slots tomorrow @upper burrow

upper burrow
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brotherrrrrrrrrrrrr

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aight

echo venture
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Well if you plan on playing on force, I'd highly recommend getting it tomorrow or the day after if you can 😛

dreamy mauve
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where is the verifications at

leaden prairieBOT
#

Hey, @dreamy mauve

To receive points in-game and to be able to use /s and the #reports channel in our Discord, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link
When you are finished, please type /auth in-game to complete the verification!

echo venture
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@near halo You have now been unbanned

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@grand bridge You will not be unbanned

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@near halo You made a ban appeal yet you don't seem to be banned?

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@inner dome You will be unbanned when 10x wipes in 18 hours

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@cerulean sail Please come back and submit another appeal in 1 week, thanks

cerulean sail
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I have no clue how I was banned for hacking lmao? I was in my base roof camping with my friend while my other friend ran to get their sets (I know this is extremely sad) but how tf can you say im hacking from roof camping, I have also clipped a couple of my kills with NVIDIA Shadow Play if you want to see them. @echo venture

harsh ridge
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<@&274971100184576010> im on 5x no bp us and im stuck floating

echo venture
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On my way @harsh ridge

harsh ridge
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nevermind just got out

echo venture
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All good!

harsh ridge
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after like 5minutes of being stuck

echo venture
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what in? haha

harsh ridge
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i was in launch jumping under a catwalk in the building across from recycler and i got stuck floating on boxes and it wouldnt kick me for fly hack so i was just waiting

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right in there

dull rover
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If i got a kit for the 10x in america a few days ago but we recruited and are now over the group limit to play, can i switch my vip to the 5x which has a bigger group limit?

echo venture
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Sure, however you can only switch once @dull rover

heavy hare
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so blatant its a boosted account

shut bridge
dull rover
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sorry for the late reply @echo venture how do i go about doing that? i want to switch my pvp kit to the 5x america

echo venture
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By coming to Discord like you have, I can do it for you now @dull rover

dull rover
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Thank you!

echo venture
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@dull rover I have gone ahead and transferred it, but due to you having a subscription for 10x, I have cancelled that subscription for you. The kit expires in 23 days, be sure to restart your subscription again when it expires if you want to.

wide flame
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banned for exceeding group limit of 3

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for the 4th time

near halo
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thats not true

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he was teaming

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huzy received the proper ban

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him and grubz teaming, look up clan SpitOn and gooba

wide flame
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how are we teaming?

grim wolf
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he desserved it

near halo
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^ literally

wide flame
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yea ok

near halo
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im serious

wide flame
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have uu seen me raid with them?

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have ii not shot at them?

near halo
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DUDE STOP LYING

shut bridge
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Relax guys

near halo
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YOU WERE TEAMING WITH CLAN GOOBA

wide flame
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lol

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ok

near halo
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and were harassing chat about it, you deserved it

wide flame
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do uu know what teaming is?

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having a common enemy isnt teaming idiot

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and if we were teaming why would we yell in it chat?

near halo
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you coordinated a raid with another clan

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and you had alliances with clans

wide flame
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k

near halo
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youve been banned for it before, im suprised they unbanned a cheater

wide flame
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now im a cheater?

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ii thought ii was a teamer

near halo
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admins do not unban this cheater

wide flame
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its clear ur lying

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I thought I was a teamer

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ur legit making it obvious ur lying

shut bridge
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@little tusk sup?

near halo
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im legit not lying about this, im being serious af. you were teaming with another clan, and raiding with another clan idk what else is to be said

little tusk
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having issues with clan system on trio 5x US

fossil igloo
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What's the issue @little tusk?

shut bridge
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What is the issue

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oh nvm. a mod here :)

little tusk
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Everytime I try to start a clan or join my buddies clan it puts me into a random team

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like ill make my own clan and invite my buddy and instead it puts me into a seperate team with this duo

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theyre not sure how im joining them either lol

wide flame
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im legit not lying about this, im being serious af. you were teaming with another clan, and raiding with another clan idk what else is to be said
@near halo raiding with another clan?

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nvm im done arguing with you

fossil igloo
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Give me like 5-10min to get on @little tusk

little tusk
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no worries

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We only have 3 total on the doors/tc will it kick me if i start putting in codes since we arent in clan or am i safe to go into my base lol

fossil igloo
#

Better to wait haha

little tusk
#

same problem, everything was going fine until some random joined our team, then when he left it it disbanded our group, says we are in clan still but we cant damage eachother and cant see eachother on map or in team

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ive disbanded and remade it but the team still isnt showing up

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@fossil igloo

fossil igloo
#

Try again @little tusk

restive nest
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need support

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@fossil igloo

near halo
#

Are you JIMMY? @restive nest ?

restive nest
#

nah

near halo
#

Alright what do you need help with?

stiff matrix
#

ttangpa is banned from the server. we need to chat about this with someone.

fossil igloo
#

Ive answered him in PMs

stiff matrix
#

can you join voice pleas.e

near halo
#

still waiting an admin to contact me

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i need help in rust my mic has alot of background noise but in discord and in steam settings there is no background noise

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@echo venture no Ryan, yesterday it banned me for cheating on nobps 5x

spare widget
#

@near halo You'll need to talk to @balmy cypress about your ban. Feel free to send him a DM and he'll respond when he's available

restive nest
#

@mellow tundra

dense snow
#

its been over a week and luke has not responded what do i do -.-

fossil igloo
#

PM me about your issue @dense snow

near halo
#

and you guys deleted out water bridge that we made at the end of a wipe

coral shadow
#

Can I transfer my 10x eu Legendary to 5x eu

#

@fossil igloo

naive pine
#

I got a fraudulent ban on zeus 5x but I did not use any cheating program or script. Do you have any steps to help me?

solemn latch
#

@naive pine i made a ban appeal for you, an <@&274971100184576010> will contact you when they take a look into your case

naive pine
#

okey I am waıtıng

near halo
#

oof peet

#

it got me too bro

humble geyser
#

so i raided a base, they said gg and gave me the code to their base. put one code in and then got banned. i wasnt aware that it would get me banned but i can see how it would look

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yes

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thats shit

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hahaha

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well

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im sorry

near halo
#

yea he raided my base and i was just done with the wipe so i pm'd him my code 😦

humble geyser
#

i didnt know it would do that

near halo
#

me either

humble geyser
#

it says it's a 2 day ban so if i have to wait i can but i would love to see if i can get it revoked for the both of us

near halo
#

yea i feel the same way was only 2 day ban for me also..... I've actually never been banned from a server before

humble geyser
#

neither have i

near halo
#

welp night man sry

humble geyser
#

goodnight sorry we 1 v 3 you late

raven mist
#

Take it to #general please, keep this channel for support only

tender forge
#

Just wondering if you have a game ban when is the time that you would be good to go to play?

#

@raven mist

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<@&274971100184576010>

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<@&274980199668645888>

quick jasper
#

What

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You need to wait 30days if its a rust ban

tender forge
#

alr thanks

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aden said it was a 180 days tho

solemn latch
#

Stop cheating...

#

If aden said its 180, then its 180

tender forge
#

im not dont worry..

quick jasper
#

Well yea, 180days on current account and 30days on another account.

somber ravine
#

Its 180 days for US Main and 30 days for the rest of our modded servers.

near halo
tender forge
#

nope just asking for a friend lol

quick jasper
#

Please keep this channel to support only.

tender forge
#

Alr thanks for the info

solemn latch
#

@stoic cove keep this for support only

lavish cradle
#

When is the scheduled restart on US Main?

compact ivy
#

hey i got banned for 10 minutes for saying a racist slur, it has been 10 minutes but i still cant join. I apologise for my innapropriate behaviour

#

hold up

slate sleet
compact ivy
#

76561198372819942

#

there

slate sleet
#

and are you having the "you are already connected" issue?

compact ivy
#

yes

slate sleet
#

an <@&274971100184576010> will help you shortly.

compact ivy
#

ok

#

any idea how long it will take?

slate sleet
#

an administrator will help you as soon as possible.

balmy cypress
#

Sorry about that, sorted now @compact ivy

compact ivy
#

thanks

inland tinsel
#

there is a kid going around double jumping

#

i have a clip

#

on US main

leaden prairieBOT
#

Hey, @inland tinsel

To correctly report a rulebreaker on our servers please use one of the following:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
- The #reports channel, including the name of the rulebreaker(s), what they're doing and also what server this is regarding. You have to be verified at https://rustoria.link to use this channel.

coral quarry
#

OI

#

FAM

slate sleet
#

What do you need help with?

coral quarry
#

im banned

#

for no reason

#

wth

humble steeple
coral quarry
#

ok

#

i already done all this

#

they he said i would get someone to talk to me an administrator

#

and they never did

slate sleet
#

one moment

coral quarry
#

76561199002040424

jolly mulch
#

ok dave was cheating

#

i saw him

coral quarry
#

no i wasnt

jolly mulch
#

jk

coral quarry
#

ok dave isnt even my steam name

#

are dumb

slate sleet
#

You were playing with hacker, Right?

coral quarry
#

it says so

#

but i wasnt

slate sleet
#

@jolly mulch Keep this channel #support related

coral quarry
#

i only play rustoria with a group of friends and none of them are banned

#

and they dont cheat

#

they said that before and i waited 2 days and administrator never got to me

slate sleet
#

It seems that @spare widget replied and resolved the issue though, Have you tried logging in the server?

coral quarry
#

i will check now

#

but i didnt get a replie

#

reply

near halo
#

@slate sleet

#

ffs

slate sleet
#

bruh

near halo
#

been killed by him before?

slate sleet
#

are you calling him out in chat?

near halo
#

obv

#

he's silent aiming

#

how is this not detected lol

slate sleet
#

Please refrain from calling it out in chat.

mental needle
#

i was ban by chargeback, i need help

humble steeple
near halo
#

@slate sleet admins afk

#

no use

#

my yday report

terse fog
#

Can someone help me

humble steeple
#

yes what do you need help with

slate sleet
#

@terse fog Whats up?

mental needle
#

i was ban by chargeback, i need help@andrew

slate sleet
#

Contact @balmy cypress , @mental needle

coral quarry
#

andrew

#

can i have free points for next wipe as u made me wait 3 weeks

mental needle
#

how can i contact luke

humble steeple
#

@mental needle message him

slate sleet
#

No, we dont give out points / ingame items

coral quarry
#

Yes

#

give me?

near halo
#

@slate sleet

slate sleet
#

put that proof in #reports with name of hacker and server

near halo
#

dude

#

its not even worth

#

the guy i reported yday

#

EAC was faster then ticket

slate sleet
#

🤦‍♂️
Please make a /ticket or #reports and it will be looked into

near halo
#

cba

balmy cypress
#

Banned @near halo at least don't crop the name out on the end had to stare at the 3 pixels of his name for a good 30 seconds to get it 😛

near halo
#

@balmy cypress or you could have just asked me

#

ty though

fathom kite
#

aye

#

support here ?

#

@balmy cypress hey i need help asap

slate sleet
#

Whats up?

fathom kite
#

can i pm ?

slate sleet
#

sure

naive pine
#

I got a fraudulent ban on zeus 5x but I did not use any cheating program or script. Do you have any steps to help me?

raven mist
#

There is already a ban appeal made for you sir.

naive pine
#

In the server that I have been playing for 3 days in total, I came across the ban when I came out of the bow training server in the morning and logged in.

#

but still no one of my steps made my guess back to me

balmy cypress
#

We are looking into your ban now, Skymo

naive pine
#

okey luke thanks

gritty tartan
#

this guys is being racist rustoria 10x nobps us

#

<@&274980199668645888>

near halo
#

why are reports not handled instantly anymore

#

or atleast within a 4 h period

#

like i mean even EAC is faster then ticket system atm, it used to be like 2-3 h max

atomic mulch
#

school

strong meadow
#

admins are normal people too!

near halo
#

I mean cant you just make a community based system

#

where chat mods as well review vids or something and can combinely vote to ban or smth

solemn latch
#

@near halo If you are feeling like there isn't enough admins, or you want something else to be changed feel free to write down your suggestion in #feedback-suggestions

Please keep #support for support only...

naive pine
#

Any news about me, @balmy cypress ?

solemn latch
#

@near halo this is #support , please keep it to support requests only, you can chat on #general

spare widget
#

@near halo I think it's a case by case basis. All tickets are handled as soon as possible, it's just sometimes that means near instantly and other ones will take a bit. EAC is the same- I've had where they've been banned immediately or it's been a couple week delay on a blatant cheater. We'll always try our best for you- and I strongly believe in the team. I don't feel like a community video review scenario would be that helpful honestly. The limited access to information that both players have, and following suit, that moderators have who are also players, leads to some problems. Best bet always though is send in a ticket, do the F7, and make sure not to call out in chat obviously, as that can severely limit our ability to investigate effectively.

tender forge
#

woke up and I'm banned from rustoria for playing with an evader just wondering if i would be available for a appeal

leaden prairieBOT
spare widget
#

But I get from your specific interaction, it can be frustrating. Totally get it. But hopefully you understand the sheer amount of reports we field. And we take every one seriously so that adds up. But I do believe nearly all cheaters will be caught eventually- it just might not be the minute you'd like it to happen due to human limitations, etc.

tender forge
#

76561199062207759

near halo
#

@spare widget EAC has been the same since the age of dawn

#

Cheap cheats 1 day max so they play obvious

#

Higher paid cheats 4-7 days , less obvious

#

The thing is the 4-7 days ones I don't care about them honestly but if someone removes a whole area of people and doesn't get banned after 6 h

#

The guy that I reported made it 10.7 hours on rust servers, 10 hours of obvious cheating

#

Rustoria servers*

solemn latch
#

@tender forge I made a ban appeal for you, an <@&274971100184576010> will contact you as soon as they can, please be patient 🙂

tender forge
#

Yeah np, thanks

near halo
#

And for reference zenzen here :

tender forge
#

appeals would be found where? @solemn latch

balmy cypress
#

We are always working to improve ourselves. Make sure you include as much info as possible in reports as we spend a good amount of time looking for the player when reports come through with little info.

I understand your frustration but you can help more by following the normal reporting procedures, your message in support earlier worked because I was available to look right away but saying you "cba" to make a report is part of the problem.

Hopefully we can gain back your trust in our reports system. @near halo

solemn latch
#

@tender forge They are for staff only, please be patient 🙂

tender forge
#

alr

eager crescent
#

<@&274971100184576010>

balmy cypress
#

Whats up?

eager crescent
#

my rust account is set to another

#

discord

#

and i cant get on that discord

#

can you accept my

#

unlink?

balmy cypress
#

Link the account and we can check

eager crescent
balmy cypress
#

Done 🙂

eager crescent
#

thnaks mate

spare widget
#

@tender forge Looks like your ban lifts next week when Main wipes

tender forge
#

alr thanks for the info

spare widget
#

No problem- have a good day and thanks for your patience

tender forge
#

I mean it was quick, keep up the great work

spare widget
tidal nymph
#

ADMINS SUPPORT HELP

#

KMT CLAN IF OVER SISE

#

ZEUS 5X

spare widget
#

Best thing to do is send in a ticket (/ticket add (your report with details)) in-game

near halo
#

@balmy cypress @spare widget my question isn't me complaining nor being frustrated about some cheater, the real question is how it could be prevented these obvious cheaters the 1 day max cheaters that are practically spinbotting could be banned faster

#

I appreciate every effort of staff and manpower in here but why not just make it easier through just people voting that repped or smth or machine learning etc

fathom kite
#

<@&274971100184576010> hey can one of u pm me

slate sleet
#

Whats up?

gritty tartan
#

im stuck under a bridge in bandit

#

and i cant get out

slate sleet
#

trade someone your stuff and F1 kill

worthy torrent
gritty tartan
#

my friend got me out witha mini

#

yall need to fix that

fathom kite
#

someone ?

#

cause no one answers to the tickets

slate sleet
#

An administrator will look at the tickets as soon as possible.

fathom kite
#

i have screenshots

#

if u wanna take a look or do i wait till admin gets on the ticket

gritty tartan
#

do /ticket list

balmy cypress
#

@near halo Machine learning for cheaters would be incredible, I wish it was a possibility but I doubt it lulw

We will look into improvements, if you think of anything that may help with reports then feel free to DM me or write it into #feedback-suggestions and link me 🙂

fathom kite
#

@balmy cypress

#

can i pm you

slate sleet
#

I have already told you to wait for a administrator to look into your ticket, Please be patient!

fathom kite
#

i wanna send these screenshots lol

#

im pretty sure i cant do that ingame

slate sleet
#

You can post screenshots in #reports , Make sure to include the server name and name of rulebreakers!

fathom kite
#

how do i report in there ?

spare widget
#

You can go to the #reports channel and send in your report there with as much info as possible. If you're in-game, highly recommend using "/ticket add (your report)" @fathom kite

near halo
fathom kite
#

wait so do i just write in reports channel ?

slate sleet
#

yes, You can also post screenshots and videos

spare widget
#

Yes, Hippi. And your report will disappear so that'll be working as intended

fathom kite
#

my ticket got answered

balmy cypress
#

Save a link to that message @near halo in case they are banned for cycling. As long as they were not kicked and replaced it should be fine. We can check to see if you are telling the truth aPES_YouSerious

near halo
#

we are 3 ...

#

we are never above 4

#

he just got kicked for no reason

balmy cypress
#

Strange, will see if someone can look into that. What is his steam ID or name

near halo
#

76561198041184364

thin quiver
#

yo

strong meadow
#

yo

thin quiver
#

this is on my screen and I have 25 fps

slate sleet
#

Restart your game

thin quiver
#

ye bout that

#

i dont have vip, is there eny way u can save me a spot or am I fucked

near halo
#

@strong meadow

humble steeple
#

I guess you on main and you don't want to go thought queue

near halo
#

his discord is @near halo

thin quiver
#

@humble steeple i am in game

#

lol

balmy cypress
slate sleet
#

/ignore add (name)

balmy cypress
#

I like the custom URL Reddington PartyGlasses

thin quiver
#

so am I fucked then

humble steeple
#

is qu long

thin quiver
#

40

humble steeple
#

then hurry it is getting longer

thin quiver
#

ye ig

near halo
#

@near halo

#

is his discord

slate sleet
#

/ignore add (name)
@near halo

near halo
#

@near halo just do /ignore

#

u ape

#

i need help i try to link my YouTube account and its dont let me

spare jasper
#

I was banned and im not sure why

raven mist
#

@near halo thats normal, its broken for now , but you can still claim your rewards

leaden prairieBOT
#

Hey, undefined

Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team.

near halo
#

and loyal kit?

raven mist
#

Yep !

near halo
#

ok

raven mist
#

@spare jasper whats the ban reason when trying to join the server?

spare jasper
#

it said playing with hackers

#

but no one i was with cheated im pretty sure

raven mist
#

So nobody of your group got banned for cheating?

spare jasper
#

not that i know of im only talking to some of them rn

#

they are also banned for the same reason

raven mist
#

Hm alright, ill make a ban appeal for you

spare jasper
#

alright thank you

spare widget
#

@spare jasper Ah yeah, I spoke to one of your teammates yesterday evening. You can come back to appeal the ban in a month if you'd like. Hope everything is great otherwise!

spare jasper
#

@spare widget alright why so long for the wait on the appeal?

#

@spare widget and may I know which of our members was cheating?

spare widget
#

Just an abnormal circumstance honestly. I can tell you right now it was a combination of what we believed to be your team associating with a player who was blatantly cheating as well as multiple members of your team being ridiculously suspicious. Those factors combined led to the delayed earliest appeal time.

spare jasper
#

@spare widget okay sounds fair so I'm unbanned in a month or appeal in a month?

#

uh yea thats my username

spare widget
#

Alright, yeah, it was honestly the associations from within your group and then also what seemed to be teaming with a hacker. Either one of those would have led to the bans though. A month at the earliest but I can't really speak to what the decision will be at that point.

#

Hopefully you understand it's nothing personal- just what we think is best to do at this time considering everything

spare jasper
#

who was the suspicious members?, and yes I understand just curious

spare widget
#

Can you join Waiting for Support real quick?

spare jasper
#

uhm yea

fervent leaf
#

Got banned for giving a naked a base...

#

why is that

#

me?

jade bluff
#

Which server was this on @fervent leaf

fervent leaf
#

it was on 5x trio

#

US

jade bluff
#

Probably banned for teaming due to having too many authorized players on TC

fervent leaf
#

probably

jade bluff
#

I can submit a ban appeal for you.

fervent leaf
#

i can do it if you can help me out?

jade bluff
#

I’ll have to do it for you, one moment please 🙂

fervent leaf
#

okay thank you

#

my whole team got banned, my user is my steam name, the clan was BAD, my teammates names are Binker and Saucy

#

my discord name i mean

shell trail
#

jesus christ

#

3 times

#

im banned again

#

and i dont know fucking why

jade bluff
#

I’ll need their information as well to appeal their bans. @fervent leaf

fervent leaf
#

okay

shell trail
#

can anyone help

fervent leaf
#

do you need their discord or steam?

jade bluff
#

@shell trail There should be a reason for the ban, what does it say?

shell trail
#

playing with hacker

jade bluff
#

@fervent leaf preferably both, can you have them come into discord? It’s just easier for me.

fervent leaf
#

yes

#

just ivited them

jade bluff
#

Thank you.

shell trail
#

76561199039169665

leaden prairieBOT
tough ivy
#

bad clan gave me a base and i got banned for it?

jade bluff
#

@tough ivy I’m working on putting appeals in for you now. Please give me a moment

tough ivy
#

ok thank you

fervent leaf
#

thank you

#

76561198846370338

jade bluff
#

@shell trail I have submitted an appeal for you, an <@&274971100184576010> will be with you shortly.

shell trail
#

thank you

spare widget
#

@tough ivy Can you join Waiting for Support?

tough ivy
#

yes

shell trail
#

my teammate rorsch just told me i have to wait a month is that true

solemn latch
#

Please wait for an official statement from one of our administrators

shell trail
#

ok

paper otter
#

im banned aswell for playing with a cheater (i was with rorsch)

#

do i have to appeal in a month aswell?

leaden prairieBOT
spare widget
#

@fervent leaf Hey, you can join Waiting for Support if you'd like

fervent leaf
#

yup

odd mason
#

Hey I got banned for playing with a cheater

#

I played with "Timeout" and "Aimkoler"

solemn latch
#

@odd mason I made a ban appeal for you, an <@&274971100184576010> will contact you as soon as they can

odd mason
#

ehm ok ty

paper otter
#

so do i appeal in a month edwin? i was with rorsch and elmo

#

not elmo

#

the other guy

#

your

#

kiling self or something

solemn latch
paper otter
#

76561198206183515

odd mason
#

Edwin?

#

will I just get a dm by an admin or smth?

solemn latch
#

Yes an admin will contact you either through a dm, or they wil @ you in chat here

paper otter
#

so do i appeal in a month. seems like zenzen said that to my tm

odd mason
#

k ty im suprised I just got banned for playing with a cheater but my mate didnt 😐

#

and I only play with him xd

solemn latch
#

@paper otter I made a ban appeal for you too, please wait a bit until an <@&274971100184576010> contacts you. Quite a lot of ban appeals at once, so please be patient.

#

It's likely you will have to wait, but still wait for his official statement, as i'm not the administrator, i don't want to give false information as i don't know the full situation

charred aspen
#

hey i was banned bc i played with a ban evader and i had no clue he was evading a ban, is it possible for me to appeal this?

leaden prairieBOT
solemn latch
#

As soon as i get your id ill make a ban appeal for you @charred aspen

cobalt cliff
#

hiya i got kit pvp and ive been trying to use /pref since wipe but every time ive tried to save a message pops up telling me "You can't do that just yet, wait a while". Is there a reason for this or is it a bug? thanks!

steel sorrel
#

iya i got kit pvp and ive been trying to use /pref since wipe but every time ive tried to save a message pops up telling me "You can't do that just yet, wait a while". Is there a reason for this or is it a bug? thanks!

cobalt cliff
#

stop copying me its my problem

shut bridge
#

did you try again after a while?

cobalt cliff
#

yeah I've tried once a day for two wipes now

shut bridge
#

a mod here

#

:)

odd mason
#

Edwin

#

dont u need my steam id?

solemn latch
#

@cobalt cliff has some time passed since the wipe? kit pvps are disabled for the start, it takes i think 90mins until you can use them

cobalt cliff
#

Yeah its day 3 of wipe

solemn latch
#

@cobalt cliff get your steamid, message either @echo venture or @balmy cypress

cobalt cliff
#

ok thx!

solemn latch
#

@odd mason You are verified, your steam and discord are linked the staff have your steamid, <@&274971100184576010> will contact you as soon as they can

odd mason
#

yea id love to play today ;|

cobalt cliff
#

edwin should I private message one of them in disc

solemn latch
#

Yes, Luke would probably be the better choice 😉

void condor
#

What server is that on Walter?

#

@cobalt cliff

cobalt cliff
#

No BP 5x US

void condor
#

Try now for me if you're on

cobalt cliff
#

ok 1 sec

#

oh cool it worked tysm!

coral shadow
solemn latch
#

@coral shadow What kind of help do you require? can't really understand what is the problem for you

coral shadow
#

He stressing ip’s mid raid

odd mason
#

thats rust

#

ohhh

#

now i see

#

"wireshark elite version"

coral shadow
#

Yeah

odd mason
#

didnt read the 1st message

solemn latch
#

use reports next time though

coral shadow
#

Okay Ty they tryna say I ddosed myself

odd mason
#

xD

upper fable
#

xd

odd mason
#

Edwin is there some sort of a q or a amount of people that need support rn so I know how long it might take

#

because we are duo about to be raided and idk what tf I did

solemn latch
#

Yes there are quite a bit of people, i would think it's gonna take anywhere from 1-2hrs if i were to guess

odd mason
#

PFFF

misty scroll
#

@coral shadow What they said is not against the rules, please let us know if they keep on saying stuff like that.

#

@odd mason What do you need support with?

odd mason
#

I got banned

solemn latch
misty scroll
#

@odd mason You were banned by @balmy cypress so you'd need to ask him about your ban.

odd mason
#

for playing with a cheater even tho I only played with 2 people 1 friend that 100% isnt cheating and a different guy that we jsut met but he sucks ass and I doubt that he uses cheats

#

doubt

#

he is prbly gonna reply to u a bit faster if u mind asking him so he can tell me who the cheater was taht I played with xd

#

sry cant type for shit rn

misty scroll
#

Nah, just send him a DM and he will respond as soon as possible.

odd mason
#

k ty

misty scroll
#

Would only be a mess if I am the middleman 😄

odd mason
#

pshh middleman ❤️

solemn latch
#

@odd mason Please keep this channel to support related topics, feel free to post gifs and chat on #general tho

odd mason
#

k sry bebe

lone ice
#

Blatent cheaters on EU 10x

zealous kettle
cobalt cliff
#

reports

lone ice
#

[DOGI] clan

cobalt cliff
quick jasper
#

use #reports and /ticket add in game and an admin will check it out!

lone ice
#

i have but 100% nothing will be done until tomorrow

odd mason
#

yea

#

true

quick jasper
#

No, the admin's are busy with something atm, and will check it out.

solemn latch
#

Just wait please, everyone is working very hard, trust me they will get to it as soon as they can

lone ice
#

yeah man i know

halcyon mica
#

For kit elite I can choose to take half of the mats at once or I can redeem the whole thing just once a wipe?

void condor
#

They're split into 2 parts @halcyon mica

odd mason
#

Gareth can u see logs for me to tell me who I played with that was "cheating"

void condor
#

Gimme your steam id and I'll take a look

odd mason
void condor
#

It seems you were banned by @balmy cypress So you can discuss your ban with him and I'm sure he can direct you as to who that was

odd mason
#

yea talking to him rn in dms

cobalt sleet
#

bruh i got banned

#

i was loading in and as soon as it loaded i was banned for hacking

near halo
#

where do you get verified

leaden prairieBOT
#

Hey, @near halo

To receive points in-game and to be able to use /s and the #reports channel in our Discord, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link
When you are finished, please type /auth in-game to complete the verification!

slate sleet
cobalt sleet
#

76561199013437788

#

there @slate sleet

slate sleet
#

Did you have a VPN on?

cobalt sleet
#

not that i know of

slate sleet
#

an <@&274971100184576010> will be with you shortly.

cobalt sleet
#

bruh i was banned like 4 wipes ago for the same thing bc i was in outpost shooting and never got game banned

#

@slate sleet

slate sleet
#

Ok, an administrator will look into it

cobalt sleet
#

they didnt look into it last time i was never contacted

odd mason
#

I got banned for "playing with a cheater" even tho I met him 3 hrs ago and he sucks ASS and didnt earn any stuff and now im banned for a wipe

#

nice

quick jasper
#

Well you just need to wait out a wipe not bad (:

#

And for @cobalt sleet did any admins contact you?

cobalt sleet
#

no

#

nnot in the past month

quick jasper
#

Well we put in your appeal

cobalt sleet
#

thx but thye prolly wont do anything

#

when will i be contacted

odd mason
#

@slate sleet

#

will it be till force wipe

#

or wipe wipe

slate sleet
#

it will be until next wipe

odd mason
#

ok so server wipe

slate sleet
#

which will probably just be a regular wipe

odd mason
#

ty

cobalt sleet
#

when and how will i be contacted

slate sleet
#

Someone will probably @ you when you are being helped

#

and i cant give an exact time

cobalt sleet
#

sounds great

solemn latch
#

updated ban appeal for @charred aspen , <@&274971100184576010> will contact you when they reach your ban appeal, please be patient

lone ice
#

There is literally no possible way he could have known i was out there.......

leaden prairieBOT
#

Hey, @lone ice

To correctly report a rulebreaker on our servers please use one of the following:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
- The #reports channel, including the name of the rulebreaker(s), what they're doing and also what server this is regarding. You have to be verified at https://rustoria.link to use this channel.

near halo
#

<@&274971100184576010> getting DDOS threats, do i make a ticket or here

slate sleet
near halo
#

@slate sleet its a vid i cant post it

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or just post it in that channel wit htext

odd mason
#

@lone ice yea he shot whislt jumping and prefired u

near halo
#

@normal lantern, Please post your Steam ID.

leaden prairieBOT
sly kernel
#

am i able to see how long i am muted for

normal lantern
#

76561198396630829

#

my steamid64

zealous kettle
#

What were you muted for? @sly kernel

near halo
#

@sly kernel, It actually depends on what you said 🙂

sly kernel
#

well

zealous kettle
#

Racism is usually 6-hours I believe

sly kernel
#

it said 12

somber ravine
#

Its 12 on US Main

sly kernel
#

i just wanted to see the timer

near halo
#

@normal lantern what was the issue?

sly kernel
#

but idk when i said that

near halo
#

@sly kernel Unfortunately it's not an option at the moment but you can ask an admin.

sly kernel
#

thats what i was hoping

#

to see how long left the mute was

somber ravine
#

Post your steam64id and I can take a look @sly kernel

sly kernel
#

76561198034518141

normal lantern
#

so i went to a friends base becasue he was playing solo and i was playing duo, but i forgot to kick the player that wasnt with us anymore and when i went to my friends solo base it banned me and probably the duo player he started playing with yesterday. I didnt mean to break the trio max limit i just made a mistake here

#

i didnt mean to do this and it got like everybody banned

#

like 5 people total

near halo
#

I've submitted a ban appeal for you @normal lantern an <@&274971100184576010> will take a look shortly.

coral shadow
#

Eu 10x gone down?

quick sierra
#

Yeh

mental hinge
#

seems so

slate sleet
#

It will be back up soon!

quick sierra
#

We know

#

But ur soon good be 20mins

coral shadow
#

Did it crash?

languid iron
#

no

#

prank

echo venture
#

Not a crash, network related

coral shadow
#

Ah kk

echo venture
#

Server seems to be back online

gaunt wyvern
#

expected rollback...

#

yikes

raven verge
#

cant join rustoria us main

echo venture
#

Are you EU? @raven verge

raven verge
#

doesnt matter

#

yeh

#

i can now

echo venture
#

Yeah we had some issues, its fixed now

raven verge
#

👍

rancid girder
#

whats going on with the trio clans?

charred spade
#

how to get kit discord in game?

leaden prairieBOT
#

Hey, @charred spade

To receive points in-game and to be able to use /s and the #reports channel in our Discord, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link
When you are finished, please type /auth in-game to complete the verification!

rancid girder
#

clans are so broken on the trio

near halo
#

What do you mean broken?

#

/cinfo or Sharing Related

modern sigil
#

how do I report a player

#

or group

near halo
rancid girder
#

we literally just cant make a clan

near halo
#

or /ticket in-game if you are playing on our modded servers.

rancid girder
#

it keeps kicking us and saying some randoms names in our team

near halo
#

Can you screenshot it @rancid girder

modern sigil
#

scape are you an admin?

#

I need people checked out quickly

#

we are being esp raided

rancid girder
#

it would be easier on call

near halo
#

can you move us

modern sigil
#

need admin on US 5x No Bps

near halo
#

need support

#

re move me

#

@mellow tundra

#

@mellow tundra

#

i cant hear anything

#

im being hit off

#

in disc

#

re move

mellow tundra
#

i can hear u typing

near halo
#

i cant hear but fuck

#

move me?

modern sigil
#

I need support @mellow tundra

strong meadow
#

yo

scenic topaz
#

Yo rustoria us main needs restarted

mellow tundra
#

a restart wont fix the lag, although we're actively improving all sorts of things to improve the server!

scenic topaz
#

ok well literally everyones and everything is moonwalking like michael jackson

#

Also a good idea would be to make highwalls decay faster that are not by a TC

halcyon mica
#

I am stupid so I have to ask. What is the difference between PvP and PvP+?

broken creek
#

i need to speak to a Admin about the US 5x. @mellow tundra i believe you where helping my clanmate Poatato.is.Aim.

mellow tundra
#

i spoke to him eariler, whats up?

broken creek
#

i am in a channel is that is more convenient , but was anything checked out because at this point the people in question aren't doing anything anymore and they have been temp banned a few wipes ago for doing the same thing.

mellow tundra
#

i have not had the chance yet no

#

quite busy atm

broken creek
#

i understand being busy, but im not sure how anything at all is going to be resolved now, and i paid for kit this last week too atm i am quite dissatisfied with how things are going i also submitted a report last wipe in the report channel because they where also doing it then nothing ever happened.

rancid girder
#

@mellow tundra We relogged and clan seems to be working for now but I'll keep you updated if anything happens

mellow tundra
#

okay, ive let hoppel know

near halo
#

trio down? @mellow tundra

#

i was raiding REEEEEEEEEEEEE

mellow tundra
#

booting up

near halo
#

thanks buddy

bleak meteor
#

F SOLO DUO

compact gazelle
#

Is there a way to make a ticket?

near halo
bleak meteor
#

Wtf ???

near halo
#

<@&393153528740315136> <@&274971100184576010> banned out of nowhere for no reason we have no clue why and have it clipped.

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<@&393153528740315136> HELOOO

#

HELP

#

@near halo

#

im in call with them explaining

#

add me

#

??

ornate cipher
#

i need help i got banned for guessing a clans codes and apparently exceeding a group limit of 3

#

i was deadass solo

peak veldt
#

i got banned for hacking

ornate cipher
#

rip

peak veldt
#

when iv never hacked

#

on the server

#

im confused

#

can i apeal this?

ornate cipher
#

i got banned for exceeding the group limit of 3 when i was solo smh

peak veldt
#

big brain

jade bluff
#

@peak veldt Yes you can appeal it, give me a moment and I’ll submit a appeal on your behalf.

peak veldt
#

ty

ornate cipher
#

i guess im so good that i got the skill of 3 or more players smh

peak veldt
#

idk how i could be banned for hacking

#

im bad at the game

ornate cipher
#

dastom can u help me get unbanned?????

jade bluff
#

@ornate cipher doing your appeal now

ornate cipher
#

ok thank you the base was so rich it had a coffin of lr's ak's and m2's

#

like deadass op

#

omen is one of my teammates but i was solo at the time

prisma oyster
#

when you get ban for giving a little kid a base and then get ban for team limit and there was only 2 on... so much for supporting the server

ornate cipher
#

fax

prisma oyster
#

All we did was just give base away for wipe

ornate cipher
#

so much for supporting the server

gloomy magnet
#

i just got banned because somebody told me the codes to a raided base to give me loot and they hopped offline and i got banned for exceding team limit

#

lmao

ornate cipher
#

im now depressed

#

from this pain

#

of having the possibility of being stacked

gloomy magnet
#

admins you gonna say something

ornate cipher
#

they helping us

#

there getting our appeal

peak veldt
#

where can i see my appeal at

jade bluff
#

@ornate cipher @peak veldt I’ve put in both your appeals, an <@&274971100184576010> will be with you as soon as they can.

peak veldt
#

ok ty