#support

1 messages · Page 982 of 1

near halo
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@gusty robin are you doing kit discord?

smoky crane
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yeah donations are down sweet

shrewd jewel
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@neat wing HELP HOW DO I VERFY

neat wing
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Please no more @shrewd jewel

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Alright @gusty robin let's walk through the problem

shrewd jewel
neat wing
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Were you previously verified?

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This is what the page should look like for you

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@gusty robin

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If it does look like that, which it doesn't seem like it does, because your discord account is not verified

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You need to click on Join on the Discord bit

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And authorize

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THEN after you've done that and the page looks like the screenshot above, you go in-game and type /auth

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And you should be good

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@plucky urchin What do you need buddy? Can't really hop in voice right now, I'm in a call

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I might be able to help you from here

royal dragon
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nvm i fixed it

neat wing
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don't tag all the admins for that please @royal dragon

smoky crane
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still no words on donating being fixed?

near halo
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@smoky crane ryan is asleep

pearl musk
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can i get help

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when i try to link my discord it says it is already linked

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how do i unlink it from my old account

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because i got a new one

near halo
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@pearl musk message an admin and req an unlink

chilly condor
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Can someone help me out real quick?

near halo
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What do you need help with sir?

chilly condor
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I got a message earlier this morning at exactly 9:01 am, while I was asleep, saying Thank you for your purchase Bowman, your donator tag has been applied! and I was wondering what this is about considering again I was asleep and I haven't made any purchases

near halo
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It was a bug

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They’ve implemented a new bot and there will be bugs

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Nothing to worry about.

chilly condor
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Oh okay thanks, just wanted to make sure everything was fine

wanton moth
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Im having trouble getting my kit Loyal, it said i need to join the discord and i mean im here

near halo
jade grove
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How do i add ak back to kit pvp

near halo
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What do you mean? You don’t have it

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You should have it.. it should come for a next pvp kit you do

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@wanton moth kit loyal is for being linked to all

wanton moth
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i am discord just wont work for some reason

near halo
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Message ryan about a possible bug then

dense leaf
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CAN SOMEONE HELP ME

wanton moth
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Ok thank Mat

dense leaf
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PLS

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Im stuck in the shop menu

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And it doesnt let me close it

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And it made me spend my points

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Someone pls

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And the queue is very lonmg

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Anyone someone please

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It made me spend all my points an muzzle breaks

abstract sentinel
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Im sorry but your gonna have to restart it happens to em a lot

dense leaf
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And it made me spend all my POINTs

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Cmon

near halo
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Sorry! Keep on playing and later you’ll get them back

dense leaf
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smh

abstract sentinel
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How many did you have?

dense leaf
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like 3-5

abstract sentinel
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thats nothing tbh

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Those are easy to get back

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It be different if you had like 40 lol

dense leaf
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But still man It's my time wasted. Smh

fickle knot
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LOL

blissful ginkgo
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admin please?

hot abyss
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Hello

hearty raven
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lost cupboard authority after server restart, kinda stuck in my own base

echo venture
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Very unusual

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I'd come on and help but im in bed and my house is cold

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Lol

hearty raven
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dude, my traps are killing me

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im rly stuck

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😛

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good thing cupboard is full so wont decay

echo venture
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magically heat up my house then sure

hearty raven
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ok

hearty raven
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it was the cupboard that was gone after restart with all my farmed mats

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possible to get those back?

echo venture
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Sounds like a rust bug try reporting it in F7

hearty raven
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i did, before coming discord

echo venture
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Nope sorry we dont provide compensation

tawdry hamlet
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rust anyone?

trim sparrow
south forge
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purchased kit on wrong server need help

trim sparrow
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Message an administrator @south forge

nova tide
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could i getthis?

ripe plaza
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my donor rank is gone how do i fix this

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got it nvm

near halo
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@nova tide it was a bug.. nothing to worry about

nova tide
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thanks so mucgh

near halo
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Np

ornate thicket
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why cant i claim any of my reward from discord / steam when i could before u fixed something..?

near halo
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If that’s what you mean

trim sparrow
magic dust
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<@&274971100184576010> my brother got banned bcs breaking team limit he went in to base to take stuff and me and my friends arent even playing there this wipe anymore

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He went into my base*

wanton marlin
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It would still be considered breaking the team limit, Doesnt matter if people dont play or not 😄

magic dust
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Oh

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Is the ban still gonns exist when the force wipe hits

wanton marlin
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If he havent gotten banned before i belive it is a 7day temp ban.

glass token
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^

magic dust
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How about me and my friends do we get banned aswell?

real wolf
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You all have been unbanned mate

magic dust
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Thanks m8

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And the other ones aswell thank you for the help ;)

high gust
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Rust has so much FPS drops

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the game is so badly optimized its wank

silver cipher
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it is, conan and ark works much better on my pc

sterile ridge
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@high gust ram dependant af

near halo
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So the 2x wipes today (obviously). Will it wipe again this saturday, or is it going til next saturday?

trim sparrow
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@near halo the wipes are going to be as schedule

near halo
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huh k

near halo
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how do you open the menu?

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to toggle ammo and bots move speed

upper fable
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use the ukn discord for that

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theyre seperate

near halo
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@near halo

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stop

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it

trim sparrow
near halo
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thats why i

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left u

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12 years ago

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at supermarket

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u can suck me

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😉

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eating pizza rn

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want som?

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ok

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no..

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dont

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stop

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xD

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HAHAHA

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that bait

trim sparrow
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@near halo you will be muted if you keep spamming in #support bring this to general

plush atlas
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@near halo force wipe is random, as it has been for 3+ years. Anywhere between 1 pm - 6 pm EST usually though, but will be whenever devs are ready to push

near halo
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lit sunglasses

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are they those ice tea ones?

trim sparrow
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@cosmic moat can i help you from here?

hasty crater
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is 10x going to wipe as well on friday since we have a force wipe today?

echo venture
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i'm going to see depending on the pop it gets today

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the current decision is no

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but if its dead

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then yes

grand moss
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ryan

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tell me when is wipe

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please

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PLEASE

hasty crater
echo venture
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!tempmute @grand moss 20m

marble mantleBOT
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:ok_hand: Temp-muted Helium#4244 for 20 minutes

neat wing
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@forest quarry What's your issue mate? I might be able to help you from here

forest quarry
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youtube refuses 2 auth for me @neat wing

neat wing
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How so?

magic dust
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paradox why dont u apply for admin u seem to be helping alot

neat wing
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I can't apply for admin if I'm just a chatmod 😅

near halo
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He can’t .. he has to go through a process and he has to wait

neat wing
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Just doing my job

spring cosmos
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Are you allowed to build a base that doesn't have no doors on 5x?

near halo
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Yes.

spring cosmos
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Alright, Thanks for the asnwer 😃

near halo
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@rapid flicker do you need help? We can talk here

weak osprey
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so im banned off Rustoria 5x for ban evasion and i have no idea why

near halo
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You just said it

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For ban evasion

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Dm an admin for an appeal

neat wing
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@tawdry hamlet Don't spam

echo venture
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@forest quarry hey please provide me some information on how it refuses to auth for you, i'll be sure to chase it up

forest quarry
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@echo venture i subbed trough the /links but it wont show as following. i am subbed, but the site wont register it. tried unsubbing and using a different email. nothing verifies

echo venture
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@forest quarry thanks for now you'll have to cope with the bug however rest easy, we'll try to zap it asap!

forest quarry
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its all good. thnx man @echo venture

echo venture
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Server update out! Will be restarting the servers in a little bit

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Server update out! Will be restarting the servers in a little bit

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Server update out! Will be restarting the servers in a little bit

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Server update out! Will be restarting the servers in a little bit

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Server update out! Will be restarting the servers in a little bit

swift basin
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i joined discord but didnt get the reward point for it

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@echo venture

neat wing
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Use /auth in-game

swift basin
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okay

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thanks

neat wing
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And linked your steam account to discord

swift basin
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yes i did it from there

neat wing
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You don't show as verified on here

pallid star
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do we need to restart rust now after update or we good

neat wing
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So it might not have worked

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Yes. You have to restart it and update it once the client update is rolled out

pallid star
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is this a force wipe or whats up

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whens the servers back up

neat wing
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Right now

pallid star
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not showing for me

neat wing
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They're just done restarting I believe

upper fable
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THEY JUST GOT DONE

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LETS GOOOOO

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THEY ON TIME FOR ONCE

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LAST SECOND

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IM HYPED IMA MAKE A TRAP BASE

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WITH POWER

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IDK WHY IM YELLING

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WTFFFFFFFFFFFFFFFF

pallid star
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my game is not updateing

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this is sad

buoyant pollen
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oof]

rose ferry
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will 10x be wiped on friday

marsh veldt
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it says authetication failed

neat wing
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Validate your game files I guess

echo venture
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@marsh veldt Give it a while, do not spam anymore as that does not help your situation.

brazen apex
upper fable
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wtf

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i tried to go home

near halo
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were uo n the baot or smtyhg?

upper fable
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no

abstract sentinel
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Did a baloon drop on your head?

echo venture
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@brazen apex no idea, thats twitters problem not ours.

abstract sentinel
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if so thats what happens

echo venture
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@upper fable need you to give me info on what happened before you got into that problem

upper fable
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i legit tped home

abstract sentinel
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that explains it

upper fable
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and it tped me to abandoned cabins

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and fell through map

abstract sentinel
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oh idk then

high tusk
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Need admin

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@real wolf

near halo
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@high tusk yes?

high tusk
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Can we discuss ?

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A team of 5 on a trio server

near halo
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report them via /ticket in game or in #reports

high tusk
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@near halo My report was deleted ?

near halo
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it gets sent to an admin only channel

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so players cant read it

high tusk
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Ah alright ! Thanks man ^^

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I hope that'll be fix, my team lost a lot in this early wipe..

near halo
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np

high tusk
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Thanks

dusty nacelle
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yo the kit loyal is not working

near halo
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@dusty nacelle did you link to everthing then do /auth

near halo
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kits are not working AT ALL

dusty nacelle
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^^^^^^^

near halo
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On which server?

runic mango
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Is the loot going to be fixed?

near halo
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what’s wrong with it

frank pagoda
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@real wolf undo the speel

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spell

runic mango
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Crates seem to contains too many elec comps

dusty nacelle
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OUR LOVE IS TO STRONG FOR THIS TO DIVIDE US

heavy idol
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All crates hold about 80% electrical stuff. Dont know if its to do with the Loot+ plugin or not

frank pagoda
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WE SHALL NEVER GIVE UP

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MONKEY WE WILL MAKE U LOVE US

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❤ ❤ ❤ ❤

near halo
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@heavy idol alerted ryan ty

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Okay, just say what’s wrong with it here and Ryan will see it. Then it’ll be fix in no time

real wolf
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We're working on it

heavy idol
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Sweet, hopefully its fixed soon

heavy lava
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No VIP packages are available for US 10x

frank pagoda
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@real wolf thanks for unmuting us we apreciate it

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❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤

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❤ v

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vvvvvvvvvvvvvvvvvvvvv❤ vvvvvvvvvv

dusty nacelle
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i have gremlims in my lobby

bold girder
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can anyone help 😃 my vip for 2x+ isn't working

dusty nacelle
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and somhow i am muted?

frank pagoda
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@bold girder no but i can love you

dusty nacelle
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and defeaned

bold girder
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darn 😛

frank pagoda
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@dusty nacelle told you to not to it

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@dusty nacelle you didnt listen

real wolf
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Stop trolling the support channel. I've told you multiple times now. Fun is over!

dusty nacelle
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anything for you

bold girder
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@real wolf can you help :)?

near halo
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Think she’s dealing with someone. I can help what do you need?

dusty nacelle
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i am muted

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and i like your santa hat

frank pagoda
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@dusty nacelle your a inoccent boy

bold girder
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just that my VIP isn't working @near halo

near halo
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Dawn you were muted for a reason

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Worlie on 2x?

midnight helm
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hey chunckey can i get soem support

bold girder
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yeah

near halo
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I personally don’t play on 2x what’s wrong with it?

midnight helm
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chunky srry

frank pagoda
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@midnight helm hey whats up bud

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@midnight helm odd how we both are in the same discord server

dusty nacelle
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uff

bold girder
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/vip jsut comes back saying unknown command

dusty nacelle
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oof

near halo
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I didn’t know there was a /vip command on 2x.

frank pagoda
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someone come in the chit chat

bold girder
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2x+

frank pagoda
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@near halo come in chit chat with me

bold girder
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VIP | Trio 2x should give Resources every 24 hours (/vip)
7,500 Wood

5,000 Stone

1,750 Sulfur Ore

4,500 Metal Ore

75 High Quality Metal Ore

500 Animal Fat

500 Leather

500 Cloth

You need to wait 1 hour after a map wipe to be able to use the resource kit.

near halo
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I don’t really have access to the kits and everything, so I can’t help. Just wait for an administrator to reply.

bold girder
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ok np 😃

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ty for trying

near halo
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@frank pagoda I’m not hopping in chitchat if you don’t need support

midnight helm
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can i get some help please i cant get this steam id and hes changeing name and hitting everyshot in the chest

near halo
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Use #reports to report someone. I’ve said before just wait and an admin will review it.

midnight helm
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i did but i need his steam, id

near halo
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@midnight helm no you do not

brittle drift
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Hey are supply drops fucked with components too or are they dropping good stuff

echo venture
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they should be fine

bold girder
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@echo venture should vip kits on x2+ be working? as i can't redeem mine

echo venture
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oh yikes ill sort it now sorry

bold girder
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tyvm

echo venture
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will ping you when ive fixed it

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@bold girder should be fixed now - give it a try and let me know if you notice any other issues. thank you!

bold girder
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would i need to relog?

echo venture
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Nope

bold girder
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hmmm saying don't have permission now rather than kit unknown

echo venture
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its saying to me that you no longer have the permissions in game for vip

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ill check on our donation store to confirm, it may have expired.

bold girder
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should be live 2018-12-06 19:13:10 Rust VIP | Trio 2x £12.95 Complete

echo venture
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yeah this is very strange, digging deeper now, bare with me!

bold girder
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xD

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sorry to be a pest

echo venture
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no, you're not being one at all. thanks so much for coming to me about this

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well it looks like our system had an unusual issue, ill re-assign the package.

bold girder
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ok thanks again

echo venture
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fixed the issue! @bold girder thanks again

bold girder
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much appreciated.

brittle drift
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our**

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His name has korean lettering

echo venture
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please dont type that word even if you are using it to report someone. we unfortunately do not moderate voice chat. we suggest you turn voice volume down to 0 in audio settings

plush atlas
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@brittle drift If you have a nVidia GPU, you should set up ShadowPlay instant replay, and set it to record a few minutes back in time on keybind. If you happen to catch someone being racist in voip and know their name, you can submit a solid report for them to take a look at.

brittle drift
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Oh yeah. Alright 😃

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Yeah I know what it's like, I could say anyone is saying it.

neat wing
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We don't moderate voice chat though

grave rock
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@echo venture there is a super sus guy on the 10x half bp's

neat wing
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Use /ticket in-game or our #reports channel on here please

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No need to tag Ryan for that 😛

lusty hemlock
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ok

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i have join the steam group

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on this account and i did /auth and still dont have kit

neat wing
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It can take up to 20 minutes

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Give it a bit

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@lusty hemlock

hearty raven
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where can i type with an admin private?

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chat*

lusty hemlock
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dms 😃

hearty raven
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whats that

echo venture
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yes? @hearty raven

hearty raven
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never seen that guy before, dont know who he is, i reported that you should check him out, got msg wrong channel while some other guys started raiding me

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he was suspect, but i was not sure i was cheating

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was kinda busy saving myself from getting raided

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[3:38 AM] Trigg3r: check out a played named Viktemis on x5 eu
[3:38 AM] Trigg3r: player*
[3:38 AM] RyanJD: make a /ticket or post this in the #reports channel
[3:39 AM] Trigg3r: ok, sry

neat wing
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If you wanna report a hacker please use the #reports channel on here, or use /ticket in-game

hearty raven
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as i said, was kinda in a hurry not letting 5 hours be wasted

neat wing
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We only take reports that are made in the #reports channel or tickets in-game

hearty raven
#

y

echo venture
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you gave him guns, ammo and armor. i watched. @hearty raven

hearty raven
#

yea

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i never saw him cheat, i was inside my base crafting shit

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he made 1 weird jump

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then he got two kills

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so i sendt u the pm

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after that, 3 angry german guys was outside my base telling me im about to get raided

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he was a nice guy tho

umbral mural
#

Atleast have some substance if you wanna report someone

hearty raven
#

can u read the PMs aswell?

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between me and the hacker

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fuck this

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bye

neat wing
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🤷

echo venture
#

unbanned, learn to not trust anyone @hearty raven

hearty raven
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my first encounter with a cheater, and Im the one getting banned

trail falcon
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hello

hearty raven
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but yes, i see that i used wrong channels to begin with

neat wing
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@echo venture can you hop in support room please

short orchid
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Hi

neat wing
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No need to say it here

short orchid
#

oh

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sorry

neat wing
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You'll need to message an admin in order to ban appeal

short orchid
#

how do I do that

neat wing
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Right now there's none, but check later or tomorrow and message an online admin

short orchid
#

on discord?

fathom talon
#

is the owner and admin?

neat wing
#

I'm not sure if Ryan is still awake or not

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Yes, on discord @short orchid

short orchid
#

okay

neat wing
#

You can click on their name and message them

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Once they're online

short orchid
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okay thanks

#

so I should message ryan?

echo venture
#

whats up

neat wing
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Oh he's still awake, you're in luck

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He got banned because his name was racist

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And he didn't change it

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And wants to appeal

echo venture
#

send me a steam id

short orchid
#

ok

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one second

neat wing
#

So we can have access to your steam id

short orchid
#

sure

neat wing
#

Thanks

hearty raven
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thanks for the unban, even tho i lost everything

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may I ask what tools admins have against hackers, except watching them in real time

short orchid
#

I just logged in. heres my steam ID aswell: 76561198168604396

neat wing
#

Message it to Ryan

echo venture
#

@hearty raven we have lots of antihack systems to alert us if players are hacking. I do not want to go too much into detail, but we have very complex and accurate tools that I highly doubt any other server has to our level.

near halo
#

What about official servers?

echo venture
#

official servers have the normal antihack

undone yacht
#

Keep getting the same error when trying to link my discord. ERROR this service account is already linked to a user.

neat wing
#

You already linked that discord account to a different steam account

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If you wanna change it you might need to message Ryan

undone yacht
#

i talked to hoppel a couple months back and had it changed to my current account

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so im pretty sure its linked to the correct account

neat wing
#

You might have to have Ryan check it

undone yacht
#

no

echo venture
#

login with that steam

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submit an unlink request

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ill accept it

undone yacht
#

ok

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sent

echo venture
#

i see no unlink request

undone yacht
echo venture
#

ah thanks, should be sorted now @undone yacht

undone yacht
#

Thanks b

spiral wraith
#

Hey, need an admin for help

near halo
#

@pulsar rapids and @atomic steppe what do you guys need help with? I can do it from here

atomic steppe
#

@near halo iv'e been banned for some kind of reason couple months ago and when ever i change steam account i get banned agian

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i think it was becoues vac record (50)

near halo
#

Cause it gets your IP. To appeal a ban you can dm an administrator.

atomic steppe
#

dm ?

near halo
#

Message

atomic steppe
#

whos admin ?

near halo
#

No admins are on currently except benjo but I believe he is asleep.

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Your gonna have to wait till another admin comes on

atomic steppe
#

shiet.

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can you mension admin's names?

near halo
#

They view support channel frequently

atomic steppe
#

oh oka

near halo
#

I’m not tagging them cause there asleep

atomic steppe
#

Admins i need you stop sleeping/Jerking off and come on as qiuck as possible ❤

near halo
#

Just wait patiently. How about your friend does he need help ?

atomic steppe
#

he need brain sergury

pulsar rapids
#

Yeah

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Im brain dead

atomic steppe
#

as you can see hes not lieing >:D

near halo
#

Okay, gonna take that as a no. You folks have a great night.

atomic steppe
#

lov u 2 mate cheers for assist

glass token
#

What's up @spiral wraith

fossil igloo
#

@atomic steppe you are banned for having a gamebanned account, please contact @red prairie to appeal your ban

wanton marlin
#

@pulsar rapids When you're ready to get support tag me.

clear kayak
#

admin

fossil igloo
#

Yes @clear kayak?

clear kayak
#

did the update happend to launchsite puzzle ? or puzzle just like usual?

fossil igloo
#

What exactly do you mean?

clear kayak
#

the wire not in with swipe place

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and the red light not on.we can not loot

brittle drift
#

Hey, it looks like a hacker must've gotten into our base?? Our tc is cleared but there are no holes in our thick armoured walls and we own all the doors still

#

All I see is ladders in

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There's ladders in but no way in for them

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I also still have a bag in the tc room but there's about 50 shotgun traps

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into the compound **

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ladders into the compound

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All the turrets are still here too

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Any chance someone could check it out and let us know with logs or something?? Because this looks fishy.

void condor
#

@brittle drift What makes you believe it's a hacker, sounds like you were raided and they replaced the walls they came through?

brittle drift
#

Nvm

#

Because it was honeycomb armour

#

Friend came on and died to someone

#

So mustve been

#

No idea how

void condor
#

Name on the server/server you're playing?

brittle drift
#

It's okay, sorry to be a pain lol.

#

Someone used like 60+ rockets to get in here

void condor
#

Fair enough, would have been happy to have a look. However likelyhood would have been they raided and replaced

#

Seen it many of times

ruby fossil
#

Admins do u have a list of names who played last wipe on your server Vannila X2

#

<@&274971100184576010>

near halo
#

They probably don’t, and they won’t say it either. No need to tag them

ruby fossil
#

i met some cool people last wipe but couldnt get on my pc for a while i want to play with them again so im trying to find them

near halo
#

well they won’t give any names out sorry!

ruby fossil
#

ok just trying

#

i can remember just 2 names SumBoo and half man half amazing

real wolf
ruby fossil
#

ok thx but they said they were using teamspeak

near halo
#

Doesn’t hurt to try

ruby fossil
#

il try XD

serene shoal
#

hey boys

#

i linked everything up

#

n i cant claim my /loyal

real wolf
#

Have you done /auth in-game?

#

@serene shoal

serene shoal
#

i got it working now just had to restart rust thx for the help anyway

real wolf
#

That is good to know

cloud mulch
#

any admins on?

neat wing
#

I'm not an admin, but what do you need help with? @cloud mulch

cloud mulch
#

someone is walling of whole dome area and causing massive lag on 5x zeus server

neat wing
#

Can I tp to you in-game?

cloud mulch
#

yup

#

kim jong-chill

obtuse rapids
#

Hi can I speak to someone in regards to the Youtube login API that you have recently implemented?

#

Specifically the data it is requesting to pull

echo venture
#

Hey @obtuse rapids the data we request is part of the OAuth scope provided from Google. There's no way to specify permissions 1 by 1 unfortunately.

We have agreements on https://rustoria.co/privacy explaining what data we share and collect

Rustoria

Helping you understand what data we collect and how we use it.

obtuse rapids
#

Thanks @echo venture , I'll take a read of that. It was slightly daunting what it was wanting to pull and have access too.

echo venture
#

Totally understand - it was a huge concern of mine when it was in development however there's really nothing we can do to change what permissions we request.

However you are in safe hands we have no desires to do anything malicious, especially to thousands of people. It'd be bad press. lol

Not worth the hassle.

obtuse rapids
#

No worries, I appreciate the swift reply.

white otter
#

<@&274971100184576010>

near halo
#

@white otter whats up

white otter
#

@near halo can I talk to u?

near halo
#

i cant voice rn but whats up

white otter
#

@near halo i cant research a lvl 3 item cause it says I need lvl 3 work bench but I have lvl 3

near halo
#

what do you mean? you don't need the WB to research the item

white otter
#

Well

#

U need a certain level when the item gets better

#

so I have a metal helmet and chestplate

#

and I cant research it

near halo
#

you go to a reaserch bench

#

put the item in the bench

#

put the scrap in

white otter
#

I know how to do it

near halo
#

and then click the button

#

can you take a screenshot

white otter
#

ok give me a sec

#

im in queue

#

nvm got

#

got it

#

worked after I restarded rust

#

ty

near halo
#

kk

near halo
#

do u get paid for being a chat moderator?

#

"Understand that any role you apply for is not a paid role. Community work within Rustoria is always voluntary."

#

negative

#

so

#

someone would be an admin

#

for nothing in return

#

not everything is about money. people here who are admins care about the server and aren't driven by monetary reward

#

fair enough

#

but u loose out on playing rustoria servers

trim sparrow
#

For doing the good and helping out people :)

latent vector
#

Someone loves to do the administrator job, who doesn't will quit really quickly (he'll get bored of it)

#

You have to have dedication

trim sparrow
#

❤ rustoria

naive owl
#

I just got muted for 10 minutes for asking what "Failed Check: Sphere test" means when trying to place a windmill................... asked once and didnt spam. whats up with the moderators?????????

near halo
#

we cannot moderate voice chat - there's no way we can see who's saying what

#

which is why we tell you to turn it off

#

we can't see who changes a bag name either

#

ryan is a very busy person, he gave you his answer and he won't continue to repeat it

#

we don't need to fill our server with unneeded plugins, especially one that does that

#

we don't moderate voice chat for that very reason; we can't see who's saying what.

eager parrot
#

Hey, I need an admin

plush atlas
#

What exactly you need help with @eager parrot

neat wing
#

I'm not an admin but I might be able to help you. What's up

#

@eager parrot @eager ledge

eager parrot
#

Hey, si

#

So*

#

Im not in rust right now, but my duo partner says someone somehow glitched into out base, and walked himself off.

#

No broken doors,

#

Somehow he got inside

#

And hes just sitting there walles off now

#

Walled*

real wolf
#

He probably silent raided you or got in through a hole in your base.

eager ledge
#

Launch monument puzzle is broken, cannot get red card reader to turn on

#

and the onlyu admin i've spoken to doesn't know what a monument or a puzzle is

hot abyss
eager ledge
#

So because your tard server Benjo doesn't know the game you kick ban me, lol

#

doesn't know how to admin

#

why your shit server has no pop

hot abyss
#

Explain to us, how we can fix the issue.

eager ledge
#

a reboot? idk, i don't run a server, but this happens on other servers

#

and they fix it - it's a known bug that occurs

#

but you cant lock the entire server out of the ONLY T3 crates

#

my point that the map has no mil tunnels was only to point out the urgency

#

that no one online can access any elite crates

near halo
#

🤔

eager ledge
#

But when I brought this to your attention in DMs you didn't know what a monument was or a puzzle

hot abyss
#

So, you don't know how to fix it, but think I know how to fix it because I'm an admin, so instead of saying "I know it's fixable as other servers do it, might be a job for google" you started to insult the staff because they don't know all the answers to all the problems in Rust.

eager ledge
#

squishfaceToday at 7:27 PM
I believe there are some commands
is this the first you've had this issue?
DrakToday at 7:28 PM
aware of any? :x
yes

#

I'm tlaking to corrosion hour on discord now

#

who help a lot of people

#

running other server

#

to see if I can get the command for you

#

squishfaceToday at 7:28 PM
Here's some we tried today
debug.puzzleprefabrespawn Respawn all puzzles from their prefabs
debug.puzzlereset Reset all puzzles

#

there

hot abyss
#

No, I told you I'm not supporting you when you're saying I have down syndrome for not knowing how to fix an issue that is not Rustoria's fault.

eager ledge
#

mayube give those a shot, use admin invis and fly, and test it

hot abyss
#

I know the command,

eager ledge
#

lmao - so you know the command but didn't use it?

#

I did

hot abyss
#

But guess what, because you wanted to be edgy and insult my staff team, you got banned.

eager ledge
#

for 30 minutes

#

I'll send you the chat log

#

I was talking to benjo for 10 minutes

#

and he'

#

he doesnt even understand what a puzzle is

hot abyss
#

And I said I have no idea how to fix an issue that isn't our fault. Did you want me to lie and pretend I knew what to do?

#

Muted, and perma banned from our servers.

velvet summit
#

lol

tame grail
#

Is there anyway to even fix the launch site puzzle?

velvet summit
#

debug.puzzleprefabrespawn

summer pawn
#

Inexperienced admins on this server.

velvet summit
#

debug.puzzlereset and debug.puzzleprefabrespawn

tame grail
#

This map is pretty bad as well, Like no monuments and launch is broke lol, Wouldnt want to be a admin right now

neat wing
#

They said they are on it

#

It's a known bug, and it's not our fault. It's Facepunch's fault

#

If you'd like to be angry about it and complain about it, report it on F7

velvet summit
#

It's not your fault, this isnt you're server

tame grail
#

Yeah I understand that, Im not blaming admins at all

velvet summit
#

quit dick riding

hot abyss
#

I can't know all bugs and fixes for Rust lol.

velvet summit
#

debug.puzzlereset and debug.puzzleprefabrespawn

neat wing
#

Yes Sora, we know the command mate

hot abyss
#

It should still be in Early Access lmao

neat wing
#

If you're so frustrated about it, use F7 and complain to FP instead of in here

summer pawn
#

Instead of pointing fingers at FP, you can literally just debug it like all the other good admins.

neat wing
#

They've known about it for months

#

And it's still broken

velvet summit
#

REGENERATE THE SEED THEN, THIS 1 IS ASS.

neat wing
#

Like Benjo said, they're on it

velvet summit
#

takes 5 seconds to generate a new seed

#

10 minutes to full reboot the server with the new seed

neat wing
#

We're not generating a new seed

#

Because that would mean a wipe

#

If you can't tell

velvet summit
#

Well, you're not...

#

you're clueless anyway

real wolf
#

Instead of coming here insulting us admins, when you are the ones coming to us for help and support, is not gonna get you anywhere at all. Just because we don't disclose everything to you guys doesn't mean that we are not doing anything or being incompetent.

velvet summit
#

go next.

near halo
#

If you guys don’t understand from what we said... they’re on it.

hot abyss
#

I know how to fix it, My point was, telling me I have down syndrome and other horrible names is not on. I've been an admin a very long time, but I can't know, off by heart, every command to fix every bug known. I have the command(s) that are suppose to fix it and I'm loading in to run it. I'm just not having someone insult my self, or my fellow team because we don't automatically know how to fix an issue that isn't caused by us. We can't know everything about everything. We're all normal humans just like you.

ocean lagoon
#

i just purchased the pvp kit and i tried using /kit pvp and it just tells me that there isnt such a thing as a pvp kit

neat wing
#

@ocean lagoon What server was this on?

ocean lagoon
#

i did it on the incorrect server. i am on zeus and purchased the no BP zeus

neat wing
#

Yeah I was about to say

#

If the error is that there isn't a kit pvp, you bought it on the wrong server

#

You can message Ryan to deal with it tomorrow when he's online

ocean lagoon
#

ok sounds good thank you

neat wing
#

Zeus doesn't have a kit pvp

#

Just so you know

native forge
#

admin

#

plz

#

I don't know why but the card swipes and switches are broken at launch site

plush atlas
#

It's an issue with the newest update, Facepunch are aware and working on fix.

hasty spire
#

How do I use my /rewards?

strong island
#

I have followed everything on the new auth page, I get 6 points in-game but I do not have access to the loyal kit?

near halo
#

after you linked all of your stuff you did /auth in-game right? @strong island

azure rain
#

hi admin.

#

Sever x2 vanilla defect with switch of loot red, blue, green card.

#

what problem ?

fossil igloo
#

@eager ledge @velvet summit I'm glad you guys are experienced Admins, make sure to PM Ryan for your ranks. However running the command you guys are talking about does not fix the issues, the command was added for a other bug and just haven't removed yet, we already talked to Facepunch devs and running the command actually makes it worse and breaks all the other puzzles as well. If there were a fix we would have fix it already. Please don't tell us what to do especially in a rude way if you have no idea from servers.

#

Same goes for you @summer pawn

#

There isn't anything to debug for us, it's a game issue we can't fix ourselves and it has been confirmed by Facepunch Devs. Thanks for your input.

azure rain
#

sorry

fossil igloo
#

Which monument is that @azure rain?

azure rain
#

sorry for my bad english.
We are playing at the vanilla x2 sever, and currently we check in at the power plant and launch site are all bugs.

#

We are new to the server and do not know if there is a notification about this issue.
If you have and have been solved apologize for this annoyance.

fossil igloo
#

I will come online in a bit and open the doors @azure rain thanks for reporting! :)

azure rain
#

Yes, tks you so much!

#

Let us know when you finish.

small crest
#

@echo venture when does the christmas sale come

#

i want to buy elite lmao

quasi sphinx
#

2x vanilla today wipe

#

?

ashen jasper
#

NO

quasi sphinx
#

look at the when is wipe please

#

Vanilla 2x
Map wipes in 38 minutes and 2 seconds
bugün saat 13:21

fossil igloo
native rain
#

is it going to wipe now the vanilla 2x

sacred sundial
near halo
#

how to get the extra points from youtube and twitteR?

trim sparrow
#

goto rustoria.link @near halo

near halo
#

thx

velvet summit
#

@fossil igloo you gay.

oak dew
#

i joined the steam group but dosent like recognize ,e in rust using auth

trim sparrow
#

go to rustoria.link in youre web browser @lone ginkgo

half niche
#

How do i cancel my subscription

#

or is it not auto

fossil igloo
#

Its not auto @half niche

near fable
#

yo hoppel

#

are we allowed to remove stuff

near halo
#

What do you mean?

fossil igloo
#

Only if you have to @near fable but it will cause lag just like building

strong island
#

Sorry back - yes, I did /auth in game and I still have no access to the /loyal kit on 10x

near fable
#

damn

fossil igloo
#

Are you folowwoing all social medias @strong island?

strong island
#

Yes, I get all six points

echo venture
#

Its /kit loyal

Not /loyal kit

strong island
#

yup I know

#

And no, I've neverused it

echo venture
#

The plugin is never wrong

#

You must have used it without thinking

daring venture
#

thats pretty cool

crisp vale
#

is there an admin that can help me

hot abyss
#

What's up @crisp vale

near halo
#

need help pls

#

nowe

#

now

#

pls

glass token
#

What's up?

near halo
#

join support

glass token
#

Ryan's got you.

lament crag
#

Do shop points reset every wipe or just full wipes (zeus)

glass token
#

Only force wipes

lament crag
#

ok ty

glass token
#

Np

magic dust
#

<@&274971100184576010> i need some help

hot abyss
#

What do you need help with?

magic dust
#

i cant put ss here

#

i sent u on dm

hot abyss
#

You can dm me

magic dust
#

Thanks for the help 😉

strong island
#

Is the /kit loyal kit per server or one for all?

trim sparrow
#

Its currently only on 10x and 5x servers @strong island

neat wing
#

Per server @strong island

lucid cipher
#

There is a person with the name qqa that I suspect of cheating on rustoria no bps 12/6 of cheating

#

"qqa"

neat wing
#

We don't take reports via this channel. You can either use /ticket in-game or our #reports channel on here. @lucid cipher

tulip sundial
#

How do i get discord kit?

echo venture
grand moss
#

how do u open event menu?

#

the gift thingy

near halo
#

@grand moss /advent

grand moss
#

ty

#

no more chatmod? @near halo wut happened

near halo
#

i stepped down for a few weeks because I have irl stuff coming up to do soon

hot edge
#

ok im coming on now @near halo

acoustic chasm
#

The green card puzzle does not work I tried a sewer branch and harbor

near halo
#

It is a Rust bug

acoustic chasm
#

Fuck

sudden lava
#

i need suport tp say NotAllowed

#

im on the 10x

near halo
#

@sudden lava is your home named "tp"?

sudden lava
#

no

#

i do /tp name

near halo
#

you can't do that you have to do /tpr

sudden lava
#

oh ok

near halo
#

also you have a ticket that got replied to by the owner

sudden lava
#

oh shit

near halo
#

sp /tpr to teleport to someone and /tpa to accept someones teleport

dusty orchid
#

@echo venture YOUR SHITTY TWITCH LINK LITERALLY JUST STEALS MY TWITCH ACCOUNT, LMAO TOO BAD IT WAS A THROW AWAY ACCOUNT WITH ZERO LINKED ACCOUNTS

#

SCAMMER BTW

loud dagger
#

how

dusty orchid
#

i just got a email saying that my twitch account was unlinked from my gmail

#

fucking scam artist

loud dagger
#

probs coincidence

near halo
#

lool no

#

don't spread false shit

dusty orchid
#

IM GOING TO POST A SCREENSHOT RN DUNCE

near halo
#

and what makes us think it's not you unlinking it yourself because you're trying to cause false shit?

dusty orchid
#

JUST BECAUSE YOU DONATE MONEY DOESNT MEAN YOU ARE RIGHT IDIOT

#

Y WOULD I ALSO

near halo
#

yep, totally

dusty orchid
#

I DONT HAVE ACCESS TO THE ACCOUNT

#

STFU DONOR BABY

near halo
#

stop trying to spread false shit

#

@dusty orchid

#

Nvm you're already muted.

#

🤔

echo venture
near halo
#

omegalul

wild sun
#

how do I get the s point rewards?

#

for twitch and steam

echo venture
#

?rewards @wild sun

leaden prairieBOT
#

Hey, @wild sun

We've recently moved to a new rewards/loyalty system. You no longer type annoying commands and need to remember codes.

Just visit https://rustoria.link and follow the steps. Thanks for being loyal to Rustoria!

pastel vault
#

how do you see info about a clan on a server?

neat wing
#

You can use /cinfo

#

And then the clan name

pastel vault
#

😃 thanks!

half niche
#

Hello, is there going to be a EU 10x?

near halo
#

@half niche soon, the US is still being evalutaed

half niche
#

Cheers

near halo
#

I bought VIP for a friend, it's been a few hours and he still hasnt received it

#

I had the correct ID and everything for him.

#

An admin will check it out, thank you for being patient.

shy horizon
#

why i cant stend up on UKN, on every other

#

server i can

#

wtf some one know resolution for that?

fossil igloo
#

@shy horizon you need to wait, it's the images downloading in the lobby.

shy horizon
#

oh

#

tenk's my ping is 1300 when im joining and i was confuze wtf is goin on, tenks again.

spiral magnet
#

hello anyone here that can help me?

trim sparrow
#

can i help you @spiral magnet

slate spindle
#

i connected all of my accounts

#

how do i collect my reward

trim sparrow
#

?rewards @slate spindle

leaden prairieBOT
#

Hey, @slate spindle

We've recently moved to a new rewards/loyalty system. You no longer type annoying commands and need to remember codes.

Just visit https://rustoria.link and follow the steps. Thanks for being loyal to Rustoria!

deep kite
#

aye tf is that crap i got muted in chat without even a warning

#

for 6 hours

#

there was a kid cussing my mum and shit for the last 50 min and he didnt get banned.. but i get banned with out even a warning from the chat mod

#

kk

near halo
#

you got muted for being racist

#

we don't moderate toxicity

deep kite
#

there was like 15 kids today that got warned for saying the n word

#

one of them said it twice and got muted for 1 hour

#

i got muted for 6 hours

near halo
#

don't try to lie

deep kite
#

im not lying

#

litterly the second i logged on i saw the n word and the chat mod said dont be racist!

#

(got a warning)

near halo
#

what server are you on

deep kite
#

no bps eu 5x

near halo
#

you can report it to a headmod/admin if you suspect that happening but i highly doubt it did

deep kite
#

k

near halo
#

@near halo didn't u have headmod?

#

stepped down for a few weeks I have irl shit coming up to do soon

#

oh ok

#

i wish u good luck and cya soon with headmod then

#

ty

spring cosmos
#

Why does puzzels not work on x2?

near halo
#

@spring cosmos rust bug, report it via f7 please

open hornet
#

us no bp not wipeing at 1pm est?

near halo
#

it is @open hornet

rich lagoon
#

Did the ‘whens wipe’ channel get removed, if so how do I check when the servers are wiping

near halo
rich lagoon
#

Ty

crude venture
#

I'm following all social medias but can't redeem kit loyal

cinder lark
#

so your s

crude venture
#

was able to when it first came out but now i'm not

abstract sentinel
#

@frigid raven

#

I need to speak to an admin or the owner

#

I have been glitched under the map and wherever I spawn im frozen

#

Then I had to restart my game and now I am in queue

crude venture
#

also can't use kit steam

#

Says i'm not in the steam group but I have been for 8-10 months

fossil igloo
#

@small ore @echo venture

abstract sentinel
#

@fossil igloo

#

I feel liek the glitch that happened to me is happening to a lot of peope i dont know why

fossil igloo
#

Comes from TPing of the boar

#

@echo venture 😄

dire haven
#

need some help <@&274971100184576010> <@&415898423460626432> <@&393554009799000064>

hot abyss
#

No need to tag all 3 roles,

stone meteor
#

@dire haven yes

hot abyss
#

What's up?

stone meteor
#

@dire haven how can I help you

#

@dire haven what's up?

dire haven
#

sry i rarelly need help in disc

#

uh i connected my account to twitter youtube and twitch

#

but i havent received the points for the last 8 hours i think

near halo
#

@hot abyss

#

@real wolf

dire haven
#

what should i do to fix it?

hot abyss
#

You saw us responding, there is literally no reason to tag us Nifty.

near halo
#

does the pvp rank give you the perk of skipping queue?

fossil igloo
#

No

hot abyss
#

Have you typed /auth to authorize the link?

dire haven
#

hmm let me see

fossil igloo
#

Make sure to read the description of the Kits.

dire haven
#

hmm i think it worked ty hoppel

#

and the other for offering help

hot abyss
#

My names BeNjO, You're welcome.

near halo
#

is there a way i can refund my rank back to my credits? Because i wanted to get the rank with queue skip perk.

visual locust
#

./skin is broken on sheet metal door

hot abyss
#

@fossil igloo

fossil igloo
#

@near halo did you use your kit yet?

near halo
#

nopr

#

nope

#

in queue

fossil igloo
#

Server @visual locust?

visual locust
#

Us 5x no bps

near halo
#

so i s there a way i can get it refunded back into credits?

fossil igloo
#

Fixed @visual locust

#

Already looking into it @near halo

near halo
#

ok

#

thank you very much

fossil igloo
#

Gave you store credit @near halo

near halo
#

thank you

deft kite
#

i need help

#

admin please join discord

fossil igloo
#

Whats up?

crude venture
#

Btw forgot to say redoing /auth in game fixed my issue. So thank you.

lament crag
#

what days does zeus bp wipe

neat wing
#

Thursdays and Mondays @lament crag

lament crag
#

bp wipe every wipe? ok ty

neat wing
#

Oh no, bps wipe on a bi-weekly schedule

#

I think

#

@lament crag

gray gorge
#

Any admin willing to help me with a problem

near halo
#

What is your problem?

toxic shard
#

well zeus server chat has been hacked

#

clean chat and message like "Rustoria steals pixierust plugings" appears

#

like message from admin not ingame player

cobalt peak
#

how do you get auth for following and subing to social media for server

neat wing
#

@cobalt peak

cobalt peak
#

thanks

gray gorge
#

ok so whenever i type / ingame it opens a chrome tab

#

and its mad annoying

neat wing
#

Do you have a controller plugged in to your pc? @gray gorge

gray gorge
#

yes sir

neat wing
#

Try unplugging it and see if that fixes it

gray gorge
#

i mean i unplugged it and types /s and it opened a new tab

neat wing
#

Try restarting your game

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After you've unplugged it

#

And lemme know if it's still happening

gray gorge
#

theres like a 50 player q

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so ill pass for now

neat wing
#

Other thing you can try to do is to press Esc and switch the menu tab up top

#

And see if that fixes it

gray gorge
#

what menu tab?

neat wing
gray gorge
#

yeah but what do you mean switch it

neat wing
#

Click something different, like skins for example

gray gorge
#

oh i see

#

i mean its not doing it anymore but ill see as i play

neat wing
#

If it happens again, try pressing Esc, go to the server list browser menu, select Local Network, and then Esc again into game, and see if that fixes it @gray gorge

#

It's a weird bug with Rust

gray gorge
#

ok thnx

neat wing
#

Np

weary jasper
#

I keep randomly getting tp'd around the map and now twice I've been tp'd under the map?

neat wing
#

Did you tp away from the cargo ship? @weary jasper

summer echo
#

I have one problem with getting my discord reward and it is that everytime i try to redeem my kit it says that i'm not in the discord server. And when i try to make it check if im in the discord server or not it says im already in it.

#

This happened because my other account got terminated. Is there anyway to fix this?

brittle drift
#

Is looting fixed yet?

#

😃

#

Electrical component stuff

#

Just getting on

neat wing
#

Yes. It should be @brittle drift

#

Yes, you'll have to relink the discord. You'll have to message Ryan about that. @summer echo

summer echo
#

cant relink it

near halo
#

I keep leaving the server but i'm still playing.. in the server.

#

And it says unresponsive.

neat wing
#

Yeah. It will have to be manually done by Ryan @summer echo

#

You'll need to message him

near halo
#

It's weird.

neat wing
#

Probably ping issues on your end

near halo
#

17 ping

near halo
#

I need help

#

@hot abyss

hot abyss
#

Hello

glad jewel
#

not able to skip queue after donating and restarting my game

near halo
#

What kit did you buy? @glad jewel

glad jewel
#

@near halo pvp

near halo
#

It doesn’t get queue skip

simple solstice
#

Help

#

@near halo

near halo
#

What do you need?

gentle thorn
#

miss my dad Benjo !

proven badge
#

How do i get the code

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for the in game disc kit

#

@near halo

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@near halo

neat wing
#

?rewards @proven badge

leaden prairieBOT
#

Hey, @proven badge

We've recently moved to a new rewards/loyalty system. You no longer type annoying commands and need to remember codes.

Just visit https://rustoria.link and follow the steps. Thanks for being loyal to Rustoria!

near halo
#

@near halo Rustoria only content please.

late nimbus
#

I don’t know who it was but some kid was scripting and had a previous account banned I said wait till they find your other account by IP and they ban you but he said I’m using my phone hot spot when I made the account and I’m using it rn so they can’t find my other account is that true

near halo
#

Well if you think someone is cheating first of all please use the #reports channel in our discord or /ticket add (cheater's name) in-hame

late nimbus
#

Well I don’t know their name

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So no point

vivid badge
#

someone here?

#

i need help

#

clearly i am in discord group but i dont get that reward??

near halo
#

pls help

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pls ban

brazen apex
#

is it allowed to go 2v2 against other clan even if ur 8?

#

like fight 2v2

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its not teaming

misty scroll
#

5 ppl in waiting for support

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Can't join voice rn

glass token
#

They're been helped.

brazen apex
#

can someone answer my question

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?

glass token
#

What do you mean? @brazen apex

cedar garnet
#

suprib

#

tu bewdibue

glass token
#

English please

brazen apex
#

Like if we are 8, and then i let 2 ppl tp from another clan so thatr we can 2v2

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they tp and then we fight

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doesnt count like teaming does it?

burnt abyss
#

☝ I would say yes, it does count as teaming.

brazen apex
#

how tho?

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we are fighting each other

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because we live far away from each other

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we are not friends or so

burnt abyss
#

But it's an interesting question. If you make a fight arena, and tp people in, would it be considered teaming?

brazen apex
#

thats why i am asking ;D

burnt abyss
#

If someone came to fight against you guys, while you were tping people in, would you fight together? I would presume you would, so you could do your 2v2 battles, then you would have teamed.
If you tp someone to you, they could gain from it, and in this case also you would be helping the other person.

#

But I guess it would depend on what would go on and the admin watching it.

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Do you see my point?

echo venture
#

^^ good explanation

burnt abyss
#

Thank you

brazen apex
#

Good point, but if that happens the tpers should die aswell otherwise its teaming i agree with you

#

well i guess we could suggest an arena, alot of ppl wants to 1v1 etc

distant gate
#

When is wipe on vanilla 2x, thursday or saturday?

echo venture
burnt abyss
#

@brazen apex If you want to make some kind of event (e.g. fight arena), you could try clear it with an admin beforehand, but I don't think you will be judged by having fighting in an arena, as long as you are not teaming (8+ online/offline players) against some other group.