#support
1 messages · Page 965 of 1
how come its down ?
I'm not sure yet. I'm sure Ryan is working on it though.
ah ok ty
UNMUTE ME MAN
is there a way to see how long till your rank gets revoked?
check on donate.rustoria.co
and log in your account and click on your purchase and there is it
okay ty
WHERE SERVER :((
It's down atm.
what
HELPPPPP
@echo venture SAVE USSSSS
@echo venture
ooff
ioof
@echo venture
oof
PLZZZZZZ
ooooff
:ok_hand: Channel Unlocked by tyran#5507
@tender olive can you please help me i just voted cant claim points tried /Vote multiple times and i even tried voting again it said i had to wait 13 hours to be able to vote again
Also don't tag staff please, just write your issue down
Did you check /rewards to see if you have the points there?
@gaunt jackal
Come in waiting for support
Easier for me to explain.
and guide.
But i'll happily write it here.
ugh
Votes are checked by a third party website so we can not help you further
You sure not usiing another account xd
using acc im in the server with but it says i have reached my voting limit for today
voice would be easier
okay
Im so glad the Admins are here to help....
@neon spoke what u need
an admin
I messaged @real wolf for you.
Thank you
Hmm
hoppel can you please help me with something real quick?
Trio 2x Server is really laggy right now. Maybe some of the staff could take a closer look at it and solve that.
Hmh, ok.. let's hope it doesn't start again 😄
Hmh, for me it's still laggy though. Idk. My ping is 7 ms..
@echo venture why does the /sil have a cooldown , and if the image is forbidden it just restarts the cooldown
@zenith grove Everytime /sil is used the server needs to download the image, means people could lag out the server using it. Thats why we got a high cooldown on it.
@fossil igloo can you please help me i still get disconnected
What's the issue
Forwarded it to Alistair again.
Nothing i can help you with currently
I will tell let you know
anything yet hoppel?
nop
🤦
xd'

The best there is
I don't doubt it
How's the villa
anything now @fossil igloo ?
nop
ok
@fossil igloo can u come help us in support
@keen kernel what do you need
@near halo #feedback-suggestions
@modest vapor what can I help ou with
cant speak but sure
@fossil igloo anything?
I said I will message you when he gets back to me :P
I need help
with?
So I did /kit discord and Did everything and I'm now verified
Mhm
So When I went on game it said That I am now Verified
Mhm
yes
Then I did't get any thing and I did /discord check and It said I already Got the Stuff
Oh.
did you do /kit discord
I did this 2 days ago until now It didn't give me stuff
Matt handle this
Yes Matt
Need VOIP Help
test
If you go into general chat and look into the top right it says something about a #random channel but there is no random channel
🤔
I feel like this is an administrative error
@echo venture please respond
@crisp pilot what do you need
i need ryan to respond to my unban request
join waiting for support
i have no mike
ok
let me get one
i got an mike
76561198853855742
76561198256220264
did you unban me from discord too name TRFlareio
but thx
yes unbanned you now
hello?
@pliant relic sup
i cant get my /kit discord
?rewards @pliant relic
To verify your Steam account you need to ensure you've completed the following steps.
1) Type /discord auth in-game to generate a code. This code is private. Do not share it with anyone.
2) Open a private message with the @dusky hedge bot. Right click the blue highlight in this message, then click message.
3) Once the message is opened, type the code exactly how you see it in-game. Once your code has been received and verified you will receive your tag on Discord and a reply from the bot.
4) Type /discord check in-game after completing these steps to instantly activate your rewards for verifying!
how do u get the kit
which kit did you buy
which one did you buy
legend
type /kit legend to use it then @low delta make sure you are in a safe place
thanks
😄
how to get perks
You get the perks automatically
thanks
hey is the crafting on noBPs US supposed to be broken?
I am trying to craft certain things but it wont let me
Like?
I am just wondering if its my client or something
You have to be at the appropriate workbench
gunpowder, floor grate
Are you at a workbench
oh weird ok I thought I tried it before.... I am confused because for some reason the workbench req isn't showing up in the crafting menu
it shows stuff in quickcraft that I shouldn't be able to craft.... weird
So everything is fine?
buggy client I guess
Okay
yah thx sorry to bother ya
It's not an issue no problem
found a walled off base on 5x no bp
I'm here
That's allowed @random dove
Hi new here, Anyone able to tell me how I can claim the /Kit Discord?
?rewards
To verify your Steam account you need to ensure you've completed the following steps.
1) Type /discord auth in-game to generate a code. This code is private. Do not share it with anyone.
2) Open a private message with the @dusky hedge bot. Right click the blue highlight in this message, then click message.
3) Once the message is opened, type the code exactly how you see it in-game. Once your code has been received and verified you will receive your tag on Discord and a reply from the bot.
4) Type /discord check in-game after completing these steps to instantly activate your rewards for verifying!
Follow the above @strong summit
❤
@fossil igloo do you know how to fix it yet?
no
Done
thanks
@near halo what do you need support with
@knotty grove what can I help you with
To verify your Steam account you need to ensure you've completed the following steps.
1) Type /discord auth in-game to generate a code. This code is private. Do not share it with anyone.
2) Open a private message with the @dusky hedge bot. Right click the blue highlight in this message, then click message.
3) Once the message is opened, type the code exactly how you see it in-game. Once your code has been received and verified you will receive your tag on Discord and a reply from the bot.
4) Type /discord check in-game after completing these steps to instantly activate your rewards for verifying!
whats the issue @median musk
everytime 5-12 minutes i get a huge lag spike
reaching from 600 to 8000 ping
dont know why but i only happends on us 5x no bps
Sounds like it's your internet
any admin ?
@broken notch do you still need help?
yes
there are is one guys that is probably esp , he founded all my base around the map .....after i killed him
guy*
Hello, i just got muted for saying someones name trying to get their attention?
What has this server come to?
You sure u didn't say anthing inapporite?
You can report abuse to chunjymonkey
She will review it
And take action based on the results @late relic
same phoon
I've been a mod before and never seen anyone like this
especially when they know its a persons name xD
"ez profile access"
what
" saying someones name trying to get their attention?"
did u dox them? @late relic
or something
then is obvy why he was muted.
N****tron9000
^^
I said someones name
i muted without hesistaned.
But ok
end of convo.
to be fair
You gonna mute the guiy with the name too?
it was all one word acen
he left to change name
i don't mind unmuting you phoon
since you did acually call out someones name.
Now youve come to your seces you mean?
Phoon.
Now that im doing something?
Let me explain
It’s common sense not to say it
Just because someone’s name is it doesn’t give you the right.
You decided to call out someones name using the special word
without second thoughts about having consequences
This is not how it works.
Imagine getting triggerd of being muted. and u know u said something wrong.
Dsinfinite
yes?
I mean.. not really
it wasnt a race exclusive word as many think
in the early 19th century it was used against working class whites as well as blacks
Rules are rules
Hmm
Imagine calling someone the n word
you just gonna say
its not racist anymore?
it's 2k18 and people get offended
end of discussion.
^^
it wasn't even with an R though
It means slave... it doesn't include a particular race by defination... People just associate it with a race
it was the a spelling
doesn't matter
which means something different altogether
like what if a black person is talking to their friend
and uses that spelling
It doesnt matter anyways
phoon
So what if you agreed to the rules you know not to say it stop complaining.
Stop spamming support chat
Still gonna talk to chunky about it tho 😄
Go ahead.
Rune you understand my view.
its a myth that it was only used against blacks
Simple minded people would get your view
This isn't history
true I just wanted to say
"simple minded people" ROFL
So if it’s used against whites then that’s not racist ? Lol
u have no mind then?
because no one looks into the words meaning or use :/
you gonna say its history
But the more intellectual people know more of the insights
This is support channel, Not a discussion group
Avoid posting anything that isn't game related.
in this channe
But you just sat for 10 mins having a conversation
Bit contradicting
It relates to the subject
End of discussion
Ok dad
bte acenst when I used to be a mod we would warn people about saying the persons name and ban the person who had the name xD
btw*
Same here^
imagine calling someone else dad on discord.
lel
dude you're plastering his name in chat xD
acen can I send u a vid?
you reminded me of something
semi related
kryptors why u say icecream brand
Read the previous ticket and you'll see
Why did you say previous ticket omg
what yall on about
Amen
oh hi krypt
Hi
welcome to the mute squad 😄
Mfckin chat mods are lackin dude
@muted abyss when you use certain words out of context you are going to get muted, also it is not really known to everyone that that's an ice-cream
IT IS
WDYM
OMG
ROFL
EVERYONE KNOWS ITS ICECREAM
^^
YOU HAVE MENTAL DEFICIANCY IF YOU DON'T
I suppose it is known in your countries
I made it clear
if you haven't watched any youtube irl video
Dont care
If the dear chat mod who muted me was reading chat he woulda seen
You made a clear bait and the mute will stay
We dont allow you to talk about the country or the ice cream
Use steam or discord PM's
you don't understand
!mute @brazen lodge Racism
:ok_hand: Muted pewtha#3421 (Racism)
Talking about icecream here not countries
Somebody woke up on the wrong foot today xD
reading this gives me a head ache
Fuckin everything is apparently racist nowa days
🤣
I legit have an anti-racism tattoo on my body.. Why would I go online and try to be racist?
Not at all, I only came here to get muted, dont care if I can say it again... I get it's abused by others, but that wasnt my intention
un-muted* xD
Let the big boy handle this @stone meteor
We already came to the conclusion you don't have a clue what's going on around you RN
What are you even talking about?
Atheris saying end of convo doens't work with these kind of people.
This is a support room, stop trying so hard
"friendly"
Whatæs not friendly about icecream??
Ok that's it
u cleary knew where this was going
Bye
?
Help
Discord kit
You have to verify You're discord account
to able to use the kit discord
@spice nest
?rewards
To verify your Steam account you need to ensure you've completed the following steps.
1) Type /discord auth in-game to generate a code. This code is private. Do not share it with anyone.
2) Open a private message with the @dusky hedge bot. Right click the blue highlight in this message, then click message.
3) Once the message is opened, type the code exactly how you see it in-game. Once your code has been received and verified you will receive your tag on Discord and a reply from the bot.
4) Type /discord check in-game after completing these steps to instantly activate your rewards for verifying!
yea?
Someone muted me for 6hours when i was saying some guy's name because he wanted to buy something and he's name was something like niggatron9000 i cant remember then i got muted
racist name
Yea and u said in chat
so..
end of convo
woow. sorry just tryna help
sorry i couldn't be of help
ill get a chat mod to help u
@stone meteor
@tiny dragon mute will stay
SOMEBODY PLEASE HELP ASAP
This is actually getting to the point where its insane
Every 1-2 hours i get a massive ping spike
it goes to like around 9k to 12k ping
only on the us server
its been like that ever since last week
Well It can't
if not a single other player has reported the same issue as you.
it must be cause of ur internet.
I cant access my front door
@pearl sky its probably not your door then
BUT I PLACED IT
how do i do that
in console?
is it t to type in chat?
yes
it isnt working
be careful though
if its your base you can /remove, if you have cupboard access
(unless you are raid blocked0
send me a screenshot
how
whats gyazo
what is your in game name and what server are you on
how do i check
i'd appreciate it if you dont come here and troll if you don't need support
if you actually need support we can continue this
if not then stop
IM ON 2 GAMES AT ONCE
you dont know what your steam name is?
Wait arent the guy that insided $uicide
It was just a base that looked just like mine sorry
rofl
My base got raided can i join u
oh wait its the base that look slike mine
hmm
whats lffg
looking for group
whats the second f
HEY I GOT BANNED ON MINECRAFT
Take it out of support or I will mute you, enough
You want me to Bring out the belt?
This is a support channel for People that got certain problems regarding rustoria
Take your minecraft bs out
your chat moderator is making fun of me and stalking me
@echo venture when does 5x eu no bp wipe
Check #448011891521093642
Please dont tag owner @warm ember
PLEASE DONT BULLY ME
ok
?rewards
To verify your Steam account you need to ensure you've completed the following steps.
1) Type /discord auth in-game to generate a code. This code is private. Do not share it with anyone.
2) Open a private message with the @dusky hedge bot. Right click the blue highlight in this message, then click message.
3) Once the message is opened, type the code exactly how you see it in-game. Once your code has been received and verified you will receive your tag on Discord and a reply from the bot.
4) Type /discord check in-game after completing these steps to instantly activate your rewards for verifying!
Can I get an unban, RyanJD told me I could get unbanned at the end of wipe, this was about 4 wipes ago, he may have forgotten, my brothers account was also banned due to me being banned ( sounds like a generic excuse but he actually was )
you need to message him or another admin
Only Ryan can unban based on that information.
I msg'ed him also putting it here
ok
<@&274971100184576010> when i started loading into rustoria zeus 5x no bps i got a ban message with no given reason but when i tried to load in again it loaded me into the game ?
@zenith grove happens to be EAC verifications that sometimes gives you a few minutes time out
hello can some one help me
@lunar flax is it about what you wrote in chat?
yes
Then how are you calling cheats?
Can I have a screenshot of your combatlog?
RIP
like please come see my base
tell me how he can find my loot
maybe if u come u can know who put the wooden ladder
I'm not an admin, you can make a /ticket but with the low informations you have it's going to be hard anyway
so close the server better
a problem with the /sil , when i get a corrupted image that doesnt work on the picture it resets the cooldown but there is nothing on the sign , and why does it have a cooldown of 2 mins thats kinda annoying ?
i already did
I found this https://steamcommunity.com/app/252490/discussions/0/1488861734112512982/ @near halo
every time i log into x5 the server says i cant open the doors or open the tc
that probably means iots not yours
it is tho
send me a screenshot
If i purchase the ''supporter'' rank will i only get it on no bp 5x?
or can i use it on all of rustoria's
its only the server u purchase it for
i just want /skin
i had the donator rank before
used it on both servers btw
zeus 5x and no bp
so that is changed?
let me confirm I may be wrong
thanks
there you go srry iw as wrong
no problem man, i was a bit confused because i had the rank before ;p
yeah sorry 4 confusing u
all good man, atleast you replied ;p
<@&274971100184576010> Is it possible for me to get an unban now as it has been a long time and all my other teammates have been unbanned now
You need to contact @echo venture @lean ferry
he isnt online right now
Well you gotta wait until he is 😛
🍑
he hasnt responded to my last 2 messages to him though
Ryan is a very busy old man
yeah
I got muted for saying I was stuck between two nibs for "edgy racism"
yes?
@austere crypt And the same thing happened yesterday 😛
Seems like you trying to be edgy
yesteday I was responding to a guy
Anyway, how can you compare 2 shooting players to the end of a pen?
I was trapped between two sharp points
yes
are u messing with me?
hopefully he responds this time then
yes
do what you will I dont mind
didnt you guys ban someone yesterday that talking about ice cream too
Yes
lmao
He kept trying to advertise the ice cream in PM's so i had to ban him sorry https://hoppel.co/y9FG.png
wdym
its been going on all morning but they didn't get muted
im just saying you guys seem a bit more zealus about anything relating to the N word
no not really.
I only joined the server a few days back but every time i've seen someone get muted it was only when they said somehting that sounded similar to that word is all im saying
there wasn't any mods on apprently at that exact time.
sorry if this botherd u. but in the morning people like to sleep.
are you sure? a guy got muted for 10 mins whilst it was going on but he said something completely different
We are muting for racism, not just the N word.
^
As I said though, I've witnessed racism go unquestioned unless the N word or something similar is involved
and there were deffo staff on at the time
Well next time make a ticket or report and we will check out why no one muted them 😛
So far I muted a few people for not just the N word but I’ll make sure to look better just Incase I’m missing something.
but why does a ticket need to be made whereas with anything related to the N is insta mute is what I'm confused about
Some words are in our auto mute filter @austere crypt
We obviously cant filter every racist word
or does it filter out specific words?
hoppel can you do anything in the meantime or does it have to be ryan
Has to be Ryan since he banned you
ok
😄
Yooo my boi @near halo got discord helper! My baby boi is growing up ❤
who are u?
u mean the stupid cheating kid on minecraft and defends cheaters on csgo? ohhhh yea him
now i remember him
we need a #drama channel
@stone meteor Yo fucker,
your god damn in-server plugin keeps opening chrome on my pc
- Not my plugins
- Calm your tone
ho
/vote
anyway you can assist me mate?
with?
server keeps opening my browser
hello where can ireport ?
@earnest portal that's a Unity UI bug, doesnt have anything to do with just our server
I bought the pvp kit how long does it take to active it
Should be instant @near halo
Hello... i have a question about rewards :)
I join Discord group and authorize, then i use /discord to claim rewards and i dont know what i get... i'm looking ewerywhere and ther is no info about that.
After i join Discord the /rewards still didnt work, then i join steam group and /reward function work... i get 150 LOW Grade Fuel 1000 Sulfur Ore and 25 HQ Metal Ore as a bambie...
Can you write somwhere what you get and when you get rewards, becuase i still don't know what i get for discord and stuff from joining steam is usless for me on start because i don't have base 😮
On which server are you playing @normal bobcat?
@fossil igloo i'm in Vanilla x2
i think that will be good if you post what you get and when
Hey idk if you guys are aware of this or not but half way through me downloading to get into the server after waiting a 64 player queue I was banned with this message "EAC: EAC Temporary Server Ban (expires in 0 minutes"
its over now
restart ur game
@near halo Thats an EAC ban, nothing to do with us
okay
Happens when you lag a lot most of the time
jesus prob because I am watching porn while loading in
xD
rip
yeah it's happened to me before usualy happens when lag or if a server is getting ddosed
what
who remembers the massive botnet attack on rustoria
or was that another server
usually the ban was for 20 minutes though not 0
no no I was jerking off while loading in
..
so ig
that
did it
I was watching porn in the back ground
at the time
tmi
I busted a FAT NUTT
thanks for the support 😉
thanks for informing us that u busted a fat nut.
np
whats the link?
Sadly not.
does it need to end on jpg
myself i don't personally use /sil
ufff
yea xd
Yes, .png or .jpg @blissful stream
i need a website
You can use imgur
hot
hello
ola
im in steam group for couple of months already but cant claim !rewards for some reason
command is /rewards not !rewards
bye
well it says u r not in a group
To verify your Steam account you need to ensure you've completed the following steps.
1) Type /discord auth in-game to generate a code. This code is private. Do not share it with anyone.
2) Open a private message with the @dusky hedge bot. Right click the blue highlight in this message, then click message.
3) Once the message is opened, type the code exactly how you see it in-game. Once your code has been received and verified you will receive your tag on Discord and a reply from the bot.
4) Type /discord check in-game after completing these steps to instantly activate your rewards for verifying!
follow the steps above
it takes up to 20 minutes for it to work
try getting the rewards now
@near halo you either read the whole conversation or if someone is already dealing with it don't get in it
yes sir
How can i know if someone is banned? or if they're lying
They could send you a screenshot @junior sparrow
why do u wanna know if osmeone is banned rofl
My friend was gonna 1v1 him but then he claimed he got banned for cheating on Rustoria so he couldnt
He claims he just got banned like 10min ago
That's why i want someone to check
It should be yes @near halo
ok thanks
what
thank me
hoppel stole my credits
😭
XD
will 1 dollar do a change?
what
your credits got stole
yea sadly by hoppel
but i love hoppel
so is fine
i see
Whats up?
@half fulcrum
Already helped
a d d a g r e e n m a r k
no u
ok i did it
<@&274971100184576010> stuck in place on rustoria.co 9/16 - No BPs US 5x
steam name Bully Hunter_69
Suicide or try to TP to a friend
Or /home if you have one set 😃
hoppel! you can't just tell someone to commit suicide
can any1 be a tp for me
yes! * loads double barrel *
could i get an admin in waiting for support please
Yo I need support
@chilly granite hello what can i support you with
u dio
to get my discord kit
?rewards @near halo
To verify your Steam account you need to ensure you've completed the following steps.
1) Type /discord auth in-game to generate a code. This code is private. Do not share it with anyone.
2) Open a private message with the @dusky hedge bot. Right click the blue highlight in this message, then click message.
3) Once the message is opened, type the code exactly how you see it in-game. Once your code has been received and verified you will receive your tag on Discord and a reply from the bot.
4) Type /discord check in-game after completing these steps to instantly activate your rewards for verifying!
Click the blue tag
Hello can someone who is good support me
I need support
Help me
Please
I
Thanks you
Thank you
Cheers
yes
Now how do I get more doors I don’t have any more
craft them
craft it
look up a tutorial on youtube, theres a good youtuber called CM gaming
no
Still no? @last heath
good thank u
ohhAlohaa is hacking for sure can some one keep an eye on him
I bought the supply drops and haven’t gotten them yet
@near halo how do I receive my perks
i type in general but i think here is better. yesterday i see the raiders use /remove after they got tc, why this is possible?
@vast hatch due to performance improving building blocks are not binded to users anymore but to the tc range they are in
If you get the tc while raiding you have to wait (10 minutes since last block was destroyed) for the raid zone to end and then you are able to /remove
The counter of this is that if you build in a raid zone your blocks and doors/hatches have around 10% of their max health and blocks can only self-repair by time
Hey i was wondering about the legend perk, Rustoria zeus 5x is it ZEUS in the donation menu or something else?
What.
let me explain
Please do.
https://donate.rustoria.co/ this page
yea?
where do i go to get the legend perk for rustoria zeus 5x?
94.23.153.176:28015
rustorias ip
No problem dude. Sorry for not understanding at first xd
wipe
uhhh.
This kit has a 3-hour cooldown after a map wipe. So this means you will have to wait 3 full hours after the server has wiped to be able to redeem this kit. This cooldown is purely for balancing issues, so we hope you can come to terms with this!
Yes u can use it every wipe
ok ty
Np
@stone meteor really? lol what a stupid thing
@vast hatch not stupid as it helps a lot the performance, also that just makes the meta hiding and protecting your tc over loot
^
@pearl rose you can pay trought paypal without logging in on it and using a visa
It's called guest payment or something like that
@stone meteor lol no
@vast hatch ?
So is there any other way I can get unbanned I tried messaging the owner but he aint responding :/
do you know who banned you? @onyx spire
Ryan
yes, I found a clan on an LFG page, played with them then went to sleep and whilst I was sleeping they recruited someone else who was found to be cheating, and so I got banned for hacker association. Ryan told me since I was not online at the time and had no control, he said he could reconsider my ban after that wipe which has now ended. My brother also tried logging on not so long ago and was banned I assume because we both under the same IP
@echo venture
unbanned @onyx spire
Thanks 😄
i have proof of a hacker on zeus 5x
doesnt matter admins didnt help much so i got blueberry staff
can a 5 man and a 6 man team up to raid an 8 man
@ashen jasper do /rules in game, that's not allowed
what server are you in?
Please can any admin come talk to me for a sec
@somber heath what is it?
ive got a hacker recorded and screenshotted
and he was able ot constantly spawn in my base, no way he could get into our tc
i have
ill get tyhe recording after
please send the video and the name of the hacker and steam in #reports if u can
that would be great,
" Rustoria discord is the best way to connect to staff "
Thats what the server said ..
Yes you are in contact with them
However player reports go in the 2 methods matt showed you
^
yo i got muted for 6 hours after someone brought up nick kerr and i asked who it was
turns out hes the son of the head coach of the golden state warriors
you know why you got muted
you can message JB he's the one who muted you if you really want to argue that
whos jb i dont see him
@red prairie
It is not, we do not moderate toxicity @median musk
We moderate for racism, threats (such as ddos)
As well as non English in chat
Rust is a toxic game, which is why we do not moderate toxicity. A threat would be ex. I'm going to find you irl and murder you family
@low delta whta up
hero isnt working
Are you on the server you bought it for and have is it on cool down
yes im sure
Can u send me a screenshot of what /kit shows
im relogging rn
IS THERE A ADMIN ON?
there is a guy in one of your servers that is using either triggerbot or aimbot
he admitted it in chat
we have screenshots
its the Zeus no bp one
his name is little jupiter
you cant help me out here?
I'm do not have administrative powers, all I can simply do is tell you what you need to do to get you issue handled
I'm not sure it will be handled by one when they review tickets though
ok, they are raiding us now,(with cheats) sooooo....
Record
I'm sorry but all staff here are volunteers we don't have admins on 24/7 but your ticket will be reviewed
Did you record
Like I said I'm sorry the ticket will be reviewed in due time