connection error

[quartz raven]

me and friend wants to play campaign but some how we can join each other lobbies but cant play till end of movie and mission screen

[fallen palm]

Can you give me more details?

You want to play co-op together?

[quartz raven]

yes

[fallen palm]

Can you send a screenshot of the issue you are encountering?

[quartz raven]

this is when i use privado vpn and my friend cant join

without vpn like this

[azure plaza]

GG @quartz raven, you just advanced to level 1!

[fallen palm]

Have you set it up like this?:

[ruby scarab]

Privado VPN Instructions
​
Getting the VPN and setting it up:

1. Go to https://signup.privadovpn.com/free
2. Select the "10 GB limit" plan
3. Enter the E-Mail address you want to use with your account
4. Click "Create Your Free Account"
5. Verify your account with the link sent to your email
6. The website will now display you your password for the love of god save these credentials
7. Click the "Download PrivadoVPN for Windows" button beneath your login credentials (in case you cant find it)
8. Install the program and run the set-up
9. Now you can choose between taking the tour or just starting the app, up to you
   ​
   Setting the app up correctly:
10. Select the "Settings" button (bottom left of the window that opened)
11. Select the "Bypass" option (NOT the tunnel option!)
12. Now add all applications on your device that you know are eating much of your internet data, like browsers and Steam. This way, you will prevent going over your 10 GB limit too fast. Make sure NOT to add any of the Command & Conquer games to this list, otherwise they won't work
13. Set the location the VPN connects to, to "The Netherlands" to assure its functionality
14. Exit the settings
15. Enable the VPN by clicking on *"Click to Connect" * within Privado

What to do in game:

1. Open "Settings/Options"
2. Go to "Network"
3. You will find alternative IP-addresses in a drop down menu. Select a different one. Know that these IP-addresses are NOT the same as the one shown within Privado
4. Now try to connect to multiplayer
5. If it still doesn't work: go back to step 1 of this section and try any alternative IP-addresses that are still left in the dropdown menu.
6. Let us know whether any of them worked.

Let us know whether this worked for you or not. If you encounter any issues, also please say so.

C&C:Online isn't affiliated with any of these VPN services nor do we receive money or any other form of compensation for recommending them

[quartz raven]

i think i iddnt set app correct on 3

omg what should i do my game just cant open

is it matter that im using steam he is using steam but only ea game pass?

[fallen palm]

No, not the issue

[fallen palm]

Could you check if you've set it up correctly?

[quartz raven]

ye i rechecked and try to fix but my ra3 game said launcing but after 5s didnt open

[fallen palm]

Wait a bit longer please

Did you apply any other mods or tweaks besides Privado?

[quartz raven]

before 6month or more

add nexus mods rejuvenation was the name

[fallen palm]

Ok:

Reinstalling the game after wiping everything

• Go into the installation folder of the game.
• Wipe EVERYTHING in it from existence, delete ALL the files thus of the game by hand.
  • Simple uninstall through EA or Steam might not help!
  • No registry cleaner needed.
• Reinstall the game then through EA or Steam. Or validate/verify installed files.
• Then boot the game once.
• Then after that redownload and reinstall Tacitus.

[quartz raven]

yeah i tried but i couldnt find out that mod files where and reinstall by steam does not help

[fallen palm]

Again, don't uninstall only by steam, but follow actually this whole advise, don't skip a thing

[quartz raven]

okey just like you said i delete it all of related files and now game can launch ill notiffy if if playable

but i have just one question other than multiplayer, when i hit skirmish my screen goes black and sound are normal even i can alt+tab it is there any way to fix

???

[fallen palm]

How often has this happened?

[fallen palm]

Then reinstall Tacitus

If you hadn't already done so

[quartz raven]

always goes black screen in singleplayer skirmish

[azure plaza]

GG @quartz raven, you just advanced to level 2!

[fallen palm]

Are you using DXVK?

[quartz raven]

whats that

[fallen palm]

Nevermind

[ruby scarab]

Please do the following for me to gather info about your PC hardware and drivers:

• Type in dxdiag within the Windows Search option/bar within the taskbar
• Open this, it shows it with a blue round icon with a yellow cross in it
• Click on Save All Information... at the bottom of the screen that popped up
• Save it to a location of your choice
• Please upload the saved DxDiag.txt document here
  • *Even though it might look like private info, know that it only contains extensive info about your hardware and drivers and **zero *private info!
• Wait till we have to analyze its contents and help you further

[fallen palm]

I'll look at this later today... please ping me if I haven't responded in two hours

[quartz raven]

okey still cant connect

@fallen palm

still thing said

[fallen palm]

Did you really actually followed ALL of these steps properly?

Where are you from btw?

[ruby scarab]

This support request hasn't received new comments for a while. Is there any news from your side regarding the issue you are/were encountering?