Support Servers Thread

[stray flare]

Feedback here :)

[zealous sun]

I think it would be nice to be able to have that full highlight even if the support server isnt on top.gg, since for smaller bots then its not exactly like it needs to be on top.gg

[brave palm]

I was going to say the same thing

[zealous sun]

I thought it was using the existing support server thing and making it look nicer

[potent glacier]

Hey I actually have a question about this

[stray flare]

we don't really have the capability to store the data easily without it being on top.gg :(

[potent glacier]

My support server is still on the site from the last time you guys had servers but it gives me errors when I try to edit iirc

[potent glacier]

Most sites just fetch the invite for that

[stray flare]

@potent glacier best to go through #support

[potent glacier]

/api/invites/:code doesn’t require auth

[zealous sun]

awh ok

shame

[stray flare]

yeah, but that sounds a bit scary regarding ratelimiting, and i dont think discord or creators would appreciate it if we start scraping and storing their server data without explicit permission

[potent glacier]

Nobody said anything about storing, caching yes. Bot is better for real time updates though yeah

But it is possible was the point :p

[stray flare]

it is possible, yes.

but not viable :p

generally we try to avoid annoying the discord API as much as we can to be respectful to their API

[potent glacier]

Would be cool to have listing the support server be part of the list bot flow, like some way to return back to the list bot flow with what you’ve already filled out preserved after you list the support server

[stray flare]

not a bad idea!

[potent glacier]

Yea and preselect the support server obv

Use bots requiring review but servers not as a “feature” here

[stray flare]

we do refetch if you return back to the tab

you can click the add server button if you wanna add it from the add flow :D

[potent glacier]

Oh that is a thing now nice

[stray flare]

its all new

[potent glacier]

Gotta say it’s been years since I’ve listed a bot on top.gg

[stray flare]

hahah fair

[potent glacier]

Because well… 😉

Hahaha

[stray flare]

Loving the name of "kitchen sink bot"

[potent glacier]

They used it during the ddevs event as a blanket term for multipurpose bots without clarifying too much on what qualifies as one and what makes them “bad user experience” and it had people in the chat questioning it the whole rest of the event with the biggest and most profitable bots on the platform meeting that description

[stray flare]

its a two way street i feel

for discord having complicated, expansive, and hard to learn bots are bad because it causes people to get confused

for bot devs having a single feature bot is risky because they can get replaced by a single discord product update

i feel like there's a disconnect of some sense there

[potent glacier]

Their opinion is it’s “easier” if you break it up into separate bots but imo that sucks the second you want any of those features to connect with each other in any way

[stray flare]

it is yeha

i did consider doing this with my bot

[potent glacier]

Depends on how good of a job discord did

But I feel like most of the time that’s happened lately, bots have ended up using those native features to enhance their functionality, but yeah technically with timeouts most moderation bots are redundant now since the only unique thing they did was “muting” via role

And for most people the built in polls system will be good enough now compared to say a dyno poll

But personally I still see a shocking amount of people invite mine for role menus despite the existence of onboarding role selection, and private threads are nowhere near replacing a ticket bot :p

[stray flare]

oh yeah definitely

[royal fossil]

I agree.

[royal fossil]

I think that support server linking is an excellent Idea, and offers an easy way to link supporting servers, but as they and I said, it would be better to have "full highlighting" since some people like me have got small bots

Thanks For Reading,
Glitch

[unkempt wolf]

I thought this was already a thing? I set mine when I added my bot like a month or so ago lol

[still tree]

you probably set the "website"