bug-discussion

[granite steppe]

I think changing the name of your higher level save to the name of the save it's trying to switch you to fixes it. I am no expert on saves though so make a backup first.

[gilded tree]

What do i include in my specs im not familiar with what i need to post for my pcs specs.

[granite steppe]

cpu, gpu, amount of ram are the important ones

Also your os

[gilded tree]

CPU: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz 2.20 GHz
GPU: Intel(R) HD Graphics 5500
Hybrid Graphics GPU: Integrated
OS: Windows 10 Pro 64-bit (10.0, Build 19045)
RAM: 8.00 GB

[mystic tapir]

you simply do not have a compatible gpu. integrated gpus arent generally good for games

[storm tendon]

you're way under the minimum requirement for the GPU and the CPU

[gilded tree]

but it's weird that it only freezes and crashes with lythophage missions all other missions are fine

[storm tendon]

lithophage missions are extra strain on the hardware

mainly due to shadows

you could always install some performance mods to help out

[gilded tree]

like what?

im not familiar with the mods for this game

[storm tendon]

#bug-discussion message

I compiled a list there

there's not all up to date but it's a start

[gilded tree]

ok, thank you so much for your help. I really appreciate it. 🙂

[hard ermine]

Is it normal to get "warning: there is another save that has more progress than your currently loaded save" notice every time I play the game?

[dark fox]

Hey i just got stuck in the drop pod???

Like i loaded in the cave but the drop pod didnt open

[stable cradle]

Can someone help me? I bought the supporter 2 upgrade and I didnt get all of the stuff, just half of it. Anytime I have my game open and click the dlc tab, it instantly freezes my game and I have to restart my pc because it completely locks up the screen control.

[ebon owl]

Hey hey, I joined the discord to report a possible bug(?), but I don't have perms to open up a post

I streamed the game and somehow people managed to join my friends-only game, and idk if that's a bug or if they did some weird stuff

[tulip cloak]

Thats a steam cloud issue usually, you can turn off steam cloud sync for DRG and it should go away

[storm tendon]

what part didn't you get ?

[storm tendon]

are you using mods ?

[storm tendon]

usually happen when someone join at the same time the loading finish, you end up stuck in "limbo" until they finish loading too

[ebon owl]

nope! purely vanilla

[storm tendon]

see pinned message for bug report

[stable cradle]

I only got the paints. I uninstalled and reinstalled and that seems to have fixed it

Is there an armor set for them in that pack? cause I got the helmet but I dont see armor?

[keen pivot]

every time i do the kursite infection not enough mactera spawn is it bugged?

[storm tendon]

there is no armor set in this pack

[hard ermine]

I see. It's weird though because my other games don't seem to have issues with steam sync.

[storm tendon]

it's not tied to the steam cloud.

[tulip cloak]

Yeah I'm not exactly sure why it happens but I've had the same problem with other games like Binding of Isaac

[hard ermine]

yeah I just hope my save doesn't just disappear or something because of the bug

[jagged wyvern]

So my game crashes many times, already, don't know what causes it, I try to check for missing files, didn't made a difference, I reinstalled it, didn't change a thing, I always choose to play in safe mode to avoid crash, but it doesn't change it.

It only crash when I'm on mission, and in the first seconds of it.

And it's purely random, I could do 10 mission after launching the game with no problem, and sometimes, during the first one, my game crash

[proud arrow]

unfortunately the error message is cut off

[median pulsar]

i had what seems to be a fluke when i tried to open the game

it crashed into the unreal engine crash handler, because it tried to access 0x0000000000...

shouldn't be a worry, right?

it opened without a problem right after

[wanton ledge]

I had a bug a couple hours ago where like

It was a double XP low oxygen escort duty

Me and some other people were doing it

When we got to the heart stone

The oxygen thing on the back where the button to start it was pushing us up into the air

We couldn't start it at all

So we all just left

[granite steppe]

do you have a recording/escape menu screenshot from inside the mission?

[grim ember]

CTD while fighting the caretaker. 2nd in a row

[mystic tapir]

Whats your gpu?

[grim ember]

NVidia 1060

[storm tendon]

#bug-discussion message

[grim ember]

• Disable your mods (can do so by launching directly in Safe Mode) >> No Mods, Vanilla Game
• Update your GPU drivers >> Current Version installed
• Try launching with dx11 (Steam only) >> Running DX11 as default
• Verify the game's files >> Done, no errors found
• Try to install the game on another drive >> Only one drive installed
• Make sure your save is not corrupted (back it up somewhere, then delete it from the game's folder) >> Done

What seem's to fix it temporarily is rebooting the PC. Everything of the above was done prior / while the CTDs occured, only the save games were a new step in this case.

[proud arrow]

How long did you play without restarting your system/game?

[storm tendon]

could be a memory leak

might wanna investigate that

[proud arrow]

yeah, that's why i ask for the uptime

[grim ember]

@storm tendon Can't say really. System was on overnight. The game however was running about an hour before it started crashing.

[storm tendon]

sounds about right for a memory leak

[grim ember]

16GB here. Please let me know if I may assist you in any way

[wanton ledge]

Yes I think so

Let me go and get it rq

[mossy breach]

I've been getting the same error randomly for quite some time, game was crashing every 1-2 hours. Installing ue4 prerequisites seemed to help, now crashes are much less frequent

[wanton ledge]

I cannot post clips here

Oh wait nvm

I am on Xbox but had a keyboard so I could chat

[proud arrow]

no escape menu screenshot = no seed = devs won't be able to reproduce the issues = no fix possible

[wanton ledge]

Ok hold on

But thanks for letting me know

Is this good?

[storm tendon]

should be good

now post it all on PleaseFix

link is in the pinned messages

[opaque lynx]

so is this a connection issue (desync) or the caretaker isnt loading properly on the cave floor

because i kept clipping through on the caretaker area specifically

fell off the map and got teleported

[storm tendon]

desync issue

[opaque lynx]

ah

really anoyying when the boss is only 1 bar left and you get sent to canada

[stiff socket]

I just booted up drg and my audio has super fucked. What the hell did I do?

[drowsy oyster]

Anyone else had the core enfuser not have a keypad, and not let you put your core in even though it works fine for the rest of the team? Yes I had blank cores

Maybe it was a "desync" or smth idk
I need to start hosting instead of joining more often

[granite steppe]

Was it an OMEN? Sometimes one of the infusers spawns ontop of the destroyed OMEN

[drowsy oyster]

It was...

Wtf really? Why?

[granite steppe]

Just a weird bug

Now you know for next time though

[drowsy oyster]

As if the most overpowered machine event wasn't bad enough already

Thanks still

At least it was just Haz 2 and we were able to make quick work of the damn thing

[copper otter]

So, for some reason the Silverfox hair color is not applying to moustaches?
It has the Black hair color but if I choose any other color, it gets applied correctly to all hair.
The moustache is Black, while the beard is Silverfox.

Is it supposed to be like this?

[tight relic]

I think it's intentional

it's pretty glaring so I assume if it was a visual bug, it would be fixed pretty fast.

[twin cradle]

Sorry, I'm using a translator. I wanted to ask about pheromones on mules. It seems to me, or at the stage of fuel, the bugs are starting to ignore the pheromone bugs

[lavish torrent]

Was in the pickaxe customization menu and the host switched the lobby to private which kicked me out. now whenever i open a menu that's supposed to show a character, i see my pickaxe instead

Opening pickaxe customization again seemed to fix it. super minor, but still a bug

[ebon eagle]

Watttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt

[storm tendon]

it's intentional

[proud arrow]

There ain't no such thing as a free

[magic haven]

Dreadnoughts attacks clip through shields

[storm tendon]

wdym exactly ? that it deals damage through the gunner's shield ?

[magic haven]

yes

[storm tendon]

that's normal

[magic haven]

thats a feature?

[storm tendon]

yeah, all of it's attack are AoE. Ranging from 2.5m radius up to 6.75, depending on the attack.
The "dig" attack has 5m radius, which is often what it uses to try to reach you.

[magic haven]

ah ok. thank you for letting me know

[hidden elm]

As client, I power attacked a grabber possibly on the same frame as it grabbed me which immediately released me.
It left me in a bugged state where I could no longer use left click. I couldn't use any weapons or power attack until I deposited into molly which seemed to have put me back into a normal state again.

[cyan tiger]

anyone know wthat this crash log might mean , i am running mods and crash instantly when starting caretaker fight but sometimes i dont crash... and testing it is not as easy ans starting up game. coz i would need to almhost complete the mission. forcing me to do caretaker fight over 360 times to isolate the problem (crash reporter log )

Log file open, 04/02/23 01:34:48
LogPakFile: Display: Found Pak file ../../../Engine/Programs/CrashReportClient/Content/Paks/CrashReportClient.pak attempting to mount.
LogPakFile: Display: Mounting pak file ../../../Engine/Programs/CrashReportClient/Content/Paks/CrashReportClient.pak.
LogPakFile: PakFile PrimaryIndexSize=95001
LogPakFile: PakFile PathHashIndexSize=186721
LogPakFile: PakFile FullDirectoryIndexSize=118918
LogPakFile: OnPakFileMounted2Time == 0.000008
LogPlatformFile: Not using cached read wrapper
LogTaskGraph: Started task graph with 4 named threads and 10 total threads with 1 sets of task threads.
LogICUInternationalization: ICU TimeZone Detection - Raw Offset: +1:00, Platform Override: ''
LogInit: Display: Loading text-based GConfig....
[2023.04.01**********][ 0]LogMemory: Platform Memory Stats for Windows
[2023.04.01***********][ 0]LogMemory: Process Physical Memory: 44.07 MB used, 44.07 MB peak
[2023.04.01-][ 0]LogMemory: Process Virtual Memory: 60.72 MB used, 60.72 MB peak
[2023.04.01-***********][ 0]LogMemory: Physical Memory: 7037.57 MB used, 900.42 MB free, 7937.99 MB total
[2023.04.01-***][ 0]LogMemory: Virtual Memory: 134214592.00 MB used, 3138.96 MB free, 134217728.00 MB total
[2023.04.01-***********][ 0]Log file closed, 04/02/23 01:34:55

[balmy ocean]

i am running mods

That is your problem then. Disable them and try again without them.

[cyan tiger]

yes but they ate all lighter aproved mods and i would like to play with them so

[storm tendon]

then get used to the crashing

[cyan tiger]

i can play without em sure but i got bored of bace game so idk if there is any way to see what mod did this or maybe what file.

[balmy ocean]

Mods being approved does not mean they are maintained by the mod creator.

[cyan tiger]

yeah i dont mind a few crashes but it is 95% of the time so even joining back is no option

and only when starting caretaker fight , the rest i fixed with reloading and ironing out easyer mods (starting closing ame ) but this one is particularly hard coz i cant test it in the spacerig

normally its we pon models and sound mods wich i can test straight away.

and thay tend to show its foults alone but now it could be multiplayer singleplayer or host diffrence order of mod diffrence diffrent loading stages of misssion any of the 48 mods and that times 2 coz with or without external mods. could be conflicting.

therefor testing it all out would be around 360 to 380 caretaker missions.

just looking for any way to use crash reporter or log ti find a file that might couse the crash wich i can link to a specific mod function or whole mod

[storm tendon]

crashlogs don't cover mod files

[cyan tiger]

dammit and what about crash reporter ?

[storm tendon]

same thing

[cyan tiger]

so that means that i can take away half of the grinding just need to do one mission for each mod now

48 and most mods i have used before with no problem

[cyan tiger]

thx for that info man

[austere coral]

It’s the responsibility of the mod author to ensure compatibility. If a mod is causing crashes, report it to them.

[midnight nebula]

I would like to report a bug

I don't know what caused it, but for an extended period of time I was completely unable to harm the glyphids no matter what I did, I faced through constructions I think it was some kind of platform used in the mission where you gather a bunch of blue crystals, point being I couldn't fight the glyphids and I phased through the platforms

[storm tendon]

it's just desync

[midnight nebula]

I had to down myself in into the mission because I wasn't able to do much

[midnight nebula]

it was solo

and I had the internet turned off, what was there to desync with?

I could still mine and take damage from the glyphids also

[storm tendon]

desync can still happen in solo, not due to internet though.
Hold on, trying to find relevant info in this channel.

[midnight nebula]

the only other relevant information I can think of was this was just after I fought my first dreadnought

[storm tendon]

what's your CPU specs btw ?

[midnight nebula]

potato, but I have it on the lowest graphics setting so it works fine

[storm tendon]

I still need the model's name

[midnight nebula]

no idea

[storm tendon]

can you please check it out and give it to me ? It's in the system info panel

[midnight nebula]

I just know that I get a warning every time I boot up the game that driver is insufficient

okay

[midnight nebula]

processor?

[storm tendon]

yes

[midnight nebula]

amd A12 9700p radeon r7

10 compute cores, 4c6g, 2500 mhz

[storm tendon]

yeah that seems way lower than the minimal requirements

[midnight nebula]

F

it works perfectly fine if I set the graphics to the lowest setting though

[midnight nebula]

my laptop is only 5 years old

lol

I knew that there was going to be processing problems but damn

below the minimum requirements?

[storm tendon]

the game is also CPU heavy rather than GPU heavy in general for the core system

best thing you can do is use mods to lower the settings even more if you're on the Steam version

[midnight nebula]

ye

unfortunate

[storm tendon]

#bug-discussion message

take a look at those

maybe it'll help

[midnight nebula]

thanks

[worthy monolith]

I've just played a Hazard lvl 1, morkite mission, And during that mission i was somehow able to carry ligit everything. At one point i was carrying about 1000 gold (Gold explosion from that big bug). I didnt know if it was lag but it registered all of the gold when i emptied it into molly.

[midnight nebula]

oh

yeah that definitely shouldn't happen

[austere coral]

Not a bug. Your host or someone on your team was cheating.

[worthy monolith]

thats exactly what i thought

cause i saw that everyone was doing the same

no one mentioned

but i saw them pick everything up

[worthy monolith]

is there a way to report someone then after being kicked from the team?

[austere coral]

there is no reporting system or global banning system

[worthy monolith]

unfortunate, well thanks anyway

[vale salmon]

Guys, why doesn't the scoreboard in the main menu show my faction?

[storm tendon]

#interplanetary-miners-union pinned message

[placid wing]

Just had a bugged extermination mission. Hiveguard spawned but never summoned the other bugs to kill in order to bring down its invincibility. Searched the whole cave several times for them and the hiveguard was completely passive and refused to attack anyone.

[long tapir]

iirc, you can melee attack him until he attack you / re-summon his bugs. Used this 2 times, but not sure if it's was that.

[orchid escarp]

Oh man, I came here this morning to report this bug and forgot to do so!
https://drg.pleasefix.gg/projects/DEEP-ROCK-GALACTIC/issues/DRG-625
If you mark a maggot with the laser pointer, the Dwarf calls for illumination, but Bosco instead engages it with his machine guns!
Literally unplayable, if I want to cast lumens on maggots my only recourse is to bombard them with flares now!

[tight prairie]

hey guys, got a weird bug

both me and my partner, on separate machines, have had our aim locked into an uncontrollable spin after buying drinks or approaching the bar

you can try and fight it but our aim just spinning and locked to the directly above us

so that our characters were just staring at the ceiling and spinning on the spot

the spinning slowly got faster too

[teal geyser]

Hello guys, one question i was playing with a friend sharing screens on discord after finishing one mission he got like 9 million credits and 99k of every mineral, anyone can explain wtf happened here, have witnessed live how it changed

[austere coral]

He cheated or was playing with someone who was cheating.

[supple condor]

So cool story, there's this bug on salvage missions where when you're placing the fuel pipes and u destroy one and press the construct button as soon as it's destroyed it creates a non connected pipe. If the non connected pipe is connected to the pod, then it pretty much soft locks the match💀

[teal geyser]

what?, i don't think he cheated, unless he is so idiot to compromise his steam lvl 160 acc

[austere coral]

host or client?

[supple condor]

host

[austere coral]

pinned messages

[crimson silo]

Hey, quick question. So, me and my team were playing a mission but it was glitching while we were playing and the glitching started making all loot be x40. That’s definitely not normal

[severe girder]

Sabotage mission is crashing on boss spawn ?

im stucked on this mission :/

[mossy breach]

does anyone know a way to get the union thing on linux? i have DRG running through proton experimental and i have the discord app open, but neither seems to detect the other as all the "union" screens just display PSAs

[steady zealot]

I think I just stepped on a pumpjack fairing and it instakilled me
Pumpjack was already down so it wasn't the landing, no bugs around, full health/shield

[agile crane]

my save file is missing

[mystic tapir]

Have you tried the restore save option?

[agile crane]

yea. and i found one save only, its a bit earlier than my current level unfortunately, computer crash while playing is prolly the reason

[ashen karma]

Hey so uhh is this normal?

[mystic tapir]

Whats the bug here?

[ashen karma]

The timer going over 1h

When in reality it isnt

ex. 1:00:10 there is actually 10m

[storm tendon]

not a bug, this is a cheat.

[storm tendon]

#interplanetary-miners-union pinned message

[storm tendon]

sync your system clock

[ashen karma]

Ah so the timer is related to system clock rather than the client host? TIL

Thanks

[granite steppe]

You won't get a ban for cheating in DRG

[granite steppe]

Report it on pleasefix

[solemn flower]

Is there an admin here?, I need help

[storm tendon]

what's your issue ?

[solemn flower]

I have a critical mistake about the game

[storm tendon]

I'll need more details than that

[solemn flower]

Well, look, the answer will take time, because I'm from Russia and I use a translator okay?

[storm tendon]

take your time, no worries
I can suggest using DeepL as a translating tool btw

[solemn flower]

And deeply what is it?, I just do not know what it is

[storm tendon]

https://www.deepl.com/translator/l/ru/en-US

[solemn flower]

yes, you can use it, and it turns out I will write here in Russian and you will have it translated into English so what?

[storm tendon]

it's better if you translate from russian to english but in any case, I'll do my best to help you.

[solemn flower]

Okay so listen up

I played with mods for a friend for a very long time, BUT I used only mods from the official website, and then only for music and visual without affecting the gameplay, and then I deleted the drg and returned 3 months later, I found that with the update ALL my saves were completely deleted, and I could not it was easy to get them back, but there were things on my saves from the second season to this one, I immediately say I don't hope that somehow you will return my lost account, I just want you to solve this problem so that others don't suffer from this error

What do you say?

[storm tendon]

did you try : options => save => restore save

[solemn flower]

so....but I haven't really checked this, I'll be back in about an hour (I'll download the game again) or less if I'm lucky

Still, it's nice that such an administration as you react quickly to everything not like on Russian servers

[storm tendon]

the channel is mostly handled by players (like me) for minor issues 😄

[solemn flower]

But it's still nice that even Americans are friendly to gamers from Russia 🙂

[granite steppe]

Ser Pounce is my favorite American

[balmy ocean]

Red, white, and blue. Can't argue that.

[solemn flower]

And the guy I remembered, in short, when I went into the DRC and watched the saves, they were deleted and there were others (well, these are the ones that are after the training mission) and there was the same date and the same time that when I was there, so yes, I just flew off with nothing to save

If it's not difficult, then you can throw off your saving to me?, well, so that it's at least somehow to play, and then to play from scratch is such a pleasure to yourself

[storm tendon]

https://steamcommunity.com/sharedfiles/filedetails/?id=2559182673

n°15

[solemn flower]

It still won't help to get my saves back, but still, you can just give your save to dr if it's not difficult

[solemn flower]

.

[storm tendon]

hold on

[solemn flower]

I'm not holding on but standing

here i realize

You are just like me
Trying to make history

[long tapir]

i think it shouldn't be like that

not sure tho

[solemn flower]

Okay okay it's a bad joke

[solemn flower]

It's okay man, I had the same thing

[long tapir]

oh alright then

[solemn flower]

Just try restarting the PC or the game itself and then it seems to pass

[granite steppe]

Do you have mods installed?

[solemn flower]

Guys, such an immodest question who can throw a file with a save on drg

[long tapir]

yes, but it doesn't affect the game that way

i have drglib, mod hub, brighter objects and ultrarock

iirc that's all

[scenic onyx]

I suggest giving 'Restore Save' another go. Sometimes it is a bit slow to load, but it usually works, assuming that you are on either steam or xbox?

[solemn flower]

Steam is unequivocal, because because of the sanctions, games for the same x box cannot be bought

[solemn flower]

But I'll try to do it right now

ЕБАТЬ!, сработало

Спасибо товарищи американцы

[scenic onyx]

good news?

[balmy ocean]

"Fuck! It worked!"

[storm tendon]

apparently yeah

according to translation

[scenic onyx]

[storm tendon]

(I'm gonna steal that quickly btw for next time )

it does help to have a visual

[solemn flower]

I didn't think you know Russian

[solemn flower]

does anyone speak Russian here?

[storm tendon]

#fan-communities people in the russian fan discord do

[zinc zinc]

so i had crafted embedded detonators for the zhukovs, it shows that it is in my history. Yet, there's no trace of it in the equipment terminal. I am not using fast forging as a side note.

[storm tendon]

are you using any mods at all ?

[zinc zinc]

yeah, but only sound effects and memes. i do use the paintjob unlocker for weapons and bosco, too. another would be the ads view for the focus shots, stat counter.

[storm tendon]

take a role in #welcome-and-rules (so you can post screenshots) and send screenshots of :

1. your mod list
2. your overclock list on the zhukovs

[zinc zinc]

Ah yeah, my bad. Here you go:

[storm tendon]

did you try to start the game in safe mode btw ?

try it and see if the overclock's here

[zinc zinc]

Just did so, no luck unfortunately.

[storm tendon]

you got a screenshot of your forge history too btw ?

[zinc zinc]

Yeah, here you go:

[sturdy oar]

i got a bug where i got negative exp for a mission, i died on the ramp and the pod left with me in the wall, the end screen said i didn't make it and i got negative 2 mil exp so i didn't receive any for thee mission

https://cdn.discordapp.com/attachments/1092397434430312508/1092397468160905269/image.png

[storm tendon]

Playstation ?

[sturdy oar]

pc

[storm tendon]

might be good to report on PleaseFix (link is in the pinned message)
as to how to fix it : best thing you can do is backup your save and then revert it to a previous state, before forging it

[zinc zinc]

Well this clock was crafted a long while ago so i'll pretty much lose a ton of progress.

I will check out the link and see how it goes. Thanks Pounce!

[storm tendon]

rip

hopefully this can be fixed in some ways

[zinc zinc]

hopefully

[mossy breach]

that's not a channel i can access, sorry :/

[storm tendon]

it's also pinned in #drg-chat

[rancid thistle]

had the same bug once

[worthy musk]

anyone seen this lighting bug? seems to make certain parts of bugs glow weirdly, sometimes flashing rapidly. happens with other bugs too like menaces

[storm tendon]

it's a dx12 bug

update drivers/use dx11

[worthy musk]

alright cheers, ill update drivers and see if that fixes it 👍

[dusk acorn]

Is there anyway to unstuck from a pipeline?

I've had the issue of getting stuck in pipelines from time to time

Completely ruins my runs

[cloud warren]

if it's pipeline framework, have teammate break pipe, otherwise, not really

maybe hope for a grabber or shellback or landshark to come along

[keen sand]

i use a laptop with an external monitor, in dual monitor mode. i normally play on fullscreen on this external monitor. i accidentaly pressed f11 and that made the game move to the laptop's monitor from the external one. how do i move it back without restarting the game?

ah, windows key + shift + left or right arrow solved the issue

[balmy viper]

is anyone else experiencing inputs not going through? like ill be running or doing something and then ill just stop

[flat hamlet]

Sooo, my power went off in a mission i had gotten RJ250 and I didn't get a chance to check if I actually got it, u guys think i will?

[flat hamlet]

Kinda dependent if ure the one hosting

[mystic tapir]

you can always check if you do, if you have your power back on

[flat hamlet]

I mean imma be back home late evening, but honestly i was hunting for this OC for so long i cant wait

[flat hamlet]

If u do, all i can say is that it sometimes happened to me too but in my case it was mostly some bad action queueing

[haughty sage]

Loaded into the Rig after a failed deep dive, got the easter bunny 'open up overclock' menu like you get for promotions, but got disbanded before I could click them. Loaded back in, doesn't appear. Logged out and in, doesn't appear. Alt-f4'ed to crash and reload, doesn't appear. Finished a mission, doesn't appear.
No new OC's in my forge, either.

How to I reactivate the event gift?

[storm tendon]

you don't have to, those pop-ups are actually just information

you don't get anything from them

there's an assignment to do to get the rewards

[scenic onyx]

Yeah as Ser Pounce said, it is just information. And here it is 🙂

[haughty sage]

👍

ty

[torpid plank]

Wait is this bugs as in glyphids or as in game bugs?

[scenic onyx]

game bugs, issues and errors

[torpid plank]

Ah

Sorry

[atomic lily]

Is it normal that you can't abort the assignment once you've started it?

[scenic onyx]

Read the 2 last lines above Regards, management 🙂

[atomic lily]

Oh.

[scenic onyx]

It is to prevent you from redoing missions as each progress step gives rewards

[atomic lily]

Ah alright I see. I never really read the descriptions of the assignments so completely missed that part. Oh well.. Thanks! 🙂

[haughty sage]

"thiink"

[storm tendon]

#1062710911367925780

[balmy ocean]

(I like how that channel name is evolving. Keeps getting longer and longer.)

[scenic onyx]

Next step is to leave a typo in the channel name :p

[grim plaza]

When I click to join a game it just stays on "joining" on multiple lobbies. I cannot click cancel, I have to press escape which then seems to reset me). I've tried restarting game too :/ I managed to join 1 lobby earlier and thats is (first day playing on PC , xbox games pass)

[night kite]

by some odd reason, now the game becomes silent at random times, no sound at all
im using headphones

[storm tendon]

sounds like something that appeared with the update, you're not the first person talking about it today 🤔

[storm tendon]

try syncing your system clock

[night kite]

well, atleast its a known bug, ill wait for a hotfix or something

[storm tendon]

I wouldn't say it's a known bug 😄

you should report it on Pleasefix

(link is in the pinned message)

[trim jacinth]

Hey there. I have an issue. There's no music in my space rig atm. I used to rock that mod which disables it and makes it quiet, but right now there's still no music in the rig. I tried restarting the game too

Unless it's supposed to stay quiet? Am I only supposed to hear the bird chirps?

Hopefully this is the right channel. If not I'm sorry

[storm tendon]

I personally don't hear any music in the rig atm either

so I suppose it's intentional

only ambient sounds and bird chirping

[trim jacinth]

Thanks a lot. Someone told me 3 minutes ago that there's supposed to be music.

Guess I got trolled

[storm tendon]

normally yeah but with the event, it's a bit different

[trim jacinth]

Yeah. Thanks again for letting me know

[grim plaza]

Think it may boil down to virgin media having broadband issues mb

[sleek forge]

dunno if these eggs even do anything if u get em all so im not gonna report it as a bug but i cant get one that's behind a bunny on the second floor cuz the bunny is blocking it

[storm tendon]

not exactly a bug, and you can get it by using an underhill deluxe

[sleek forge]

yeah didnt think of that

thx

[small walrus]

hello, i want to join a union but i only have this screen and can’t interact with it
what to do? i play on pc

[dreamy quail]

Ah yes, this. Well the whole union system is a bit old and not maintained to my knowledge so it kind of works only when it wants to. You could try restarting steam and discord. There is also a pinned message in #drg-chat chat from SerPounce with some troubleshooting steps for unions

[mystic tapir]

are you playing on steam?

[tall jackal]

Hey, I'm not really sure where else to go for tech support, but a friend of mine is having some issue with the game.
Most recently, he has booted into the game, but it is all completely mute, despite his volume settings. No music, no voices, no sound effects, nothing.
He has had a few other issues that seemed to fix themselves, but this one is the one that is seeming to persist even after uninstalling and reinstalling it.

[cloud warren]

DRG can optionally choose a different audio output device than the OS default. I'd start by having your friend go into audio settings and confirm that the output device is set correctly.

[tall jackal]

he has double checked it, and has tried with and without headphones and the game still gives off no sound.
He did say he was also going to try and update DirectX and see if that fixes the problem.

Update, that did it

thank you:)

[toxic surge]

I lost a big chunk of my progression on ps4, is there a way i can get it back?

[balmy ocean]

options => save => click restore save and you should see your previous saves

[sudden field]

how to create a bug thread?

do i still need jira?

[balmy ocean]

If it is an actual bug then you need to go to pleasefix. #1063014927020867635 message

If it is something that can be resolved here, it is worth a try to ask. Don't forget to use search!

[sudden field]

ty

well before i create a post

anyone knows why fsr2 creates shimmering on some effects?

its constantly moving btw

[small walrus]

yes

[sudden field]

i specifically took the pic with performance mode but it still moves even in high quality

[balmy ocean]

I wish I could comment on FSR, but I do not use it. It might just not do well with DRG?

[sudden field]

i dont think so

fsr1 doesnt create the same effect

also using amd gpu with latest drivers

though i didnt try to rollback

[sudden field]

but it makes worse performance somehow so yeah

[balmy ocean]

Out of curiosity, I tried it myself. I do not have the shimmering on any of the settings.

[sudden field]

what gpu?

[balmy ocean]

RX 6700XT

[toxic surge]

It's not there

[balmy thistle]

i found a cargo crate battery that was 100% inside a lithophage outbreak, i had to dig through the ground to get to it, and i wish i had’ve taken a screenshot

i could still hear the bleep sound to find it in the first place but it was not visible without digging at all

i understand this is probably a very rare occurance since you need a cargo crate and lithophage outbreak to spawn right next to each other, but i thought it was worth mentioning anyway

[sinful brook]

Finally gotten an opportunity to take a screenshot of something that I'd been thinking over for a little bit, but is not having "Mushroom!" pop up as a voice line when pinging a xenofungus a bug or was it potentially a hotfix by mission control to reduce the spamming of mushroom?

Had to take a look back through the previous patch/hotfix updates, but I don't recall seeing a change that would've had this happen

[balmy ocean]

It's a very specific mushroom that give the line.

[sinful brook]

Hmmmm I see

I'm assuming, at least from video clips I've seen that it's one of the massive brown ones?

[scenic rapids]

essentially the taller version of that one yes

[sudden field]

hmm strange
your architecture is newer btw

[sinful brook]

Noted, thank you for helping with clarifying the error from my part

[halcyon seal]

I got a problem, I just finished the easter event but sadly something went terribly wrong; my game crashed when I went back to the lobby when clearing the final assignment mission but I did not get any payment reward (no overclocks or cosmetics) and of course I can't restart the assignment or something either

[balmy viper]

im still having the not moving issue, while im sprinting i jus randomly stop and have to re-input my w key. any other solutions?

even if i press w again as a re-input it sometimes wont do anything

but the other keys still work

[young timber]

Hey

so has anyone else

on PC

noticed that on tuesday's

only tuesday's

you'll get a network connection error message pop up in your chat during a mission

and either you'll be booted back to lobby or able to finish

only for you to be completely unable to join other games after

[scenic rapids]

yes, because Tuesday is steam's maintenance day every week

[young timber]

so is it just unplayable for x amount of time

and if so how long?

[scenic rapids]

yes, steam goes down for a brief period every week for usually 10-30 min

[young timber]

k

[tough nexus]

is this considered a bug?

[storm tendon]

no

[small walrus]

hm okay ty
i’ll try

[bold python]

...

[woven pumice]

https://github.com/0e4ef622/wine-discord-ipc-bridge

[mossy breach]

thanks! ill try it, tho i've also heard its deprecated so ill let you know if it doesnt work anymore

[woven pumice]

still works for me fwiw

[mossy breach]

oh cool okay then

i have hope :D

[mossy breach]

its not working for me, how do you have it set up/which linux distro do you use?

[woven pumice]

i set it up inside flatpak steam and discord, on fedora

pretty much followed the same instructions on the link

[mossy breach]

ohhh i think i have deb package steam

[woven pumice]

did you compile or download exe?

[mossy breach]

can i see what u have in your launch options? mine looks like this

[mossy breach]

i downloaded steam.deb pretty sure

[woven pumice]

missing %command%

[mossy breach]

oh i thought that was just meaning to replace that with the command for display renderer

[woven pumice]

ill pop onto my computer rq

[mossy breach]

oh ill try moving it into steam

[woven pumice]

shouldnt need to

i had to because of flatpak

[mossy breach]

yeah but sometimes the weird things fix it

oh ok

[woven pumice]

gotta have both

[mossy breach]

oh wait you do?

i dont

where do get the .exe?

[woven pumice]

https://github.com/0e4ef622/wine-discord-ipc-bridge/releases

[mossy breach]

ohhh ic now

the releases were hidden :p

[woven pumice]

yea they hard to find

[mossy breach]

uhhhhh it crashed :P

[normal geode]

crazy

[woven pumice]

yeah it sometimes crashes , sometimes doesnt detect, but dont alt tab out

[mossy breach]

oh got it now

[woven pumice]

works?

or just not crashing

[mossy breach]

i can get to here but it just opens browser, the game doesnt open the union selection screen

[woven pumice]

might just need to restart

the game i mean

it just sometimes works sometimes that

do you have discord installed?

[mossy breach]

yep its what im using rn

[woven pumice]

installed not on web?

[mossy breach]

yes i have discord-0.0.16.deb or whatever version it is now

it says "discord app launched" and just takes me to the welcome channel

[woven pumice]

hmm

already restarted the game?

[mossy breach]

wait i had my activity status turned off for drg discord

that could be it

[woven pumice]

possibly

[mossy breach]

restarted the game but still not working

someone mentioned that it takes a moment for the bot to update your status so maybe itll work tomorrow

[woven pumice]

wait did you join a uniont?

[mossy breach]

not yet

the selection screen still hasnt shown up

the button just opens discord

[woven pumice]

activity privacy in activity settings?

[mossy breach]

yep, also my activity still looks like this, not the rich presence model you have

[woven pumice]

hmm

did you make the script executable?

[mossy breach]

yup

should i make the .exe executable too?

[woven pumice]

nah

what are its exact permissions?

[mossy breach]

not sure rn, started a mission

[woven pumice]

weird

maybe restart steam lol

and discord

[mossy breach]

oh restarting steam

didnt think of that lol

[woven pumice]

i doubt it's the issue but idk, restarting things just works sometimes

[mossy breach]

ye too true :3

[woven pumice]

i also run proton 7.0-6 usually

[mossy breach]

oh that might not be bad to try

restarted just now and it decided to install deep rock again

didnt work, switched to 7.0-6

[woven pumice]

dang

[mossy breach]

still doesnt work :p

[granite steppe]

I have the same thing happen with fsr 2, only on objects that emit light

[turbid current]

Havent been able to find if its been reported or not, but one of the eggs in the hangar. The one next to the crank is unreachable cause the bunny is too close to it.

[granite steppe]

Drink underhill deluxe

[turbid current]

oh that's dirty

[sudden field]

Well that's it maybe

If I have time today i will try rolling back drivers and write a report if if persists

[granite steppe]

Tell me if it fixes it, if not I'll contribute to the report

[fluid pelican]

Hey, bit of an odd thing. I was playing fine yesterday and today I go to login and my save seems to be wiped? 😟 im back at the tutorial section and there's only one save in the save menu

what can I do?

C:\Program Files (x86)\Steam\steamapps\common\Deep Rock Galactic\FSD\Saved\SaveGames

can I use any of the stuff here? How does that work

I do remember that I did get a BSOD last time I played, just at the end of the mission. So I'm thinking that is what did it

[mystic tapir]

Pause menu > options > save menu > restore save

[fluid pelican]

That button is greyed out

[granite steppe]

leave the tutorial

and disband lobby

[mystic tapir]

Have you finished the tutorial again?

[fluid pelican]

ok thank god

Miner, I could kiss you on the mouth

thanks 😭

oh damn i have to do all my settings again

💔

Oh and for joining here I have a union now, epic

Well thanks! Ill leave this chat alone now

[grim ember]

Very odd. Fresh booted PC, started up game to only browse the skills while solo. Game CTD.

LoginId:db9b74ac490898842e2e81ad475a831c
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000014250f53f50

FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
kernel32
ntdll

[mystic tapir]

Any mods on?

[grim ember]

No, vanilla game

[storm tendon]

• Disable your mods (can do so by launching directly in Safe Mode)
• Update your GPU drivers
• Try launching with dx11 (Steam only)
• Verify the game's files
• Try to install the game on another drive
• Make sure your save is not corrupted (back it up somewhere, then delete it from the game's folder)
• For more troubleshooting, see the FAQ : https://steamcommunity.com/sharedfiles/filedetails/?id=2559182673

[grim ember]

@storm tendon Thanks, but you've posted that to me a few days ago. None of the above fixed the issue for me.

[storm tendon]

my bad then 😅

[mossy breach]

oh yeah i noticed this too! but it's only on fsr2 so I'm using fsr on ultra quality instead

[steep cedar]

Is the epc not mining for anyone else? I have thin containment field equipped but its not working

[granite steppe]

How are you using it? Are you following up with a non-charged shot?

[steep cedar]

Yeap

[granite steppe]

Send a video

You need to get a role in #welcome-and-rules

[steep cedar]

Alright

I'll try to do it tmr

I'm currently unable to access drg

[halcyon seal]

My game crashed when I finished the easter assignment, issue is I didn't get any of the rewards

is there any way to fix this?

[onyx anchor]

uhh

[cloud warren]

yeah, that's almost a meme-level bug at this point, it's been reported but should be cosmetic only

[rugged iris]

heads up Gunners! Don't try to select resupply pod while ziplining and open your map. You'll be stuck on the zipline that you can't jump or hop off. You'll be stuck with the map and can only turn with the space bar. Can't close the map or shoot any weapons

[stable coyote]

How do I gain access to bug reporting? I encountered one today

[austere coral]

Pinned messages

[stable coyote]

thanks

oh you have to use a website. I thought that was what the discord is for

[haughty temple]

can we not just make a stand alone account for that?

Drop Pod spots have sometimes been bad. But I've never seen one drop completely inside a wall before.

[proud arrow]

Management got drunk this time and missed

esc menu screenshot (needed for the seed, otherwise devs can't repro it)?

[spice umbra]

lol

[supple lynx]

Just promoted but pressed skip before I had a chance to press reveal on the 3 items and I'm pretty sure I didn't get any of them. I am pretty sure you are supposed to get 1 blank core but I didn't.

[flat forge]

Im not sure when it happened but i think im 3 scrip short, as i need 10 to complete the pass but i can only get 7 more

if anyone could help me that would be awesome, i wouldnt wanna miss out on any cosmetics i feel like i earned!

also i finished my season event bonus

[scenic rapids]

Two options, you may have missed a reward from previous levels, or you have not done all 10 “complete two lithophage” that give scrip

[flat forge]

I double checked and have all my prior rewards claimed, and as for the 10 lithophage missions, im honestly unsure but ive put a ton of hours in, in the past 2 months so id think i have but dont know for certain

ty

[torpid plank]

Dude I hear birds in the space rig it makes me think that dirty eared leaf lovers live here can you fix the bug?

[austere coral]

Not a bug.

[austere coral]

Correct.

[torpid plank]

Where are the elves at then I got a shard diffractor to test on them

[austere coral]

In #drg-chat

[austere coral]

No. Requires them to manage and secure a database. Much easier to allow existing accounts to log in.

[torpid plank]

Just wondering if the jumping on moveable objects that launches you everywhere is a unintended feature at this point or a unfixed bug

[scenic rapids]

Intended feature :)

[mossy breach]

mission control says every event line once for each player

go to the pleasefix

check pins

^^

its in pinned messages

[vast magnet]

Is there a known thing with like, right-click polling rate? It's ONLY unreal games that I have this issue with, when I'm holding down my right click it keeps like "flickering"

[haughty temple]

was afraid of that.. i thought about that only after it was done 😐

[high locust]

Hey fella dwarfs! Just ran into a issue that ruined my mood. Posted it in steam discussion, but decided to copy-paste it here too.
I just finished 1 hour (unlucky maps) deep dive solo, no deaths scout, but after that I didn`t get ANY rewards, like wasted time for free, lol. https://imgur.com/a/TlGZWbT - check chat info (three times after each stage huge kills and damage, hell yeah) and my money number (no empty cores near it, also no new cores in the forge)
Any ways to fix it?
Not sandbox modded, only approved (like sound or qol mods)

[balmy ocean]

Did you finish the deep dive before?

[high locust]

Yup, around 2-3 times the standart deep dive with randoms and the elite dive with randoms only once. But not today, a couple of days ago

[storm tendon]

So you did the new dive today ?

[high locust]

Yes. Solo standart dive. 1 hr of gameplay. Lot of kills on screenshots, for each stage. No reward at all

I was just tryin to get need for dive (or so) achievement, but unlucky maps and missions ruined it. At least I wanted to have cores for a run

Not gonna run any solo deep dives in near future cuz of dwarf depression

[mossy breach]

Would it be possible to stop high ping from hindering inputs? Like, as client, i often fail a grapple, purely because there's suddenly input delay and lagging.

[storm tendon]

Do you know what lag is ?

[mossy breach]

i meant could it be possible that the client pov is separated from what's happening. so i do my inputs as if i was solo, but others see me lagging

[storm tendon]

DRG is peer-to-peer, meaning the host is the server.

The lag is the delay you got with information needing to be treated between the client and the server. And this is ultimately defined by the quality of the connection (which is always depending on your connection and the one from the server).

So whenever you input a command in a server you have low quality connection with, the information has to be sent to the host, treated accordingly and back to you. Because the host need to update the action so everything is synced between what's happening in your game and what's happening for the server hosting. The host is the main HUB so it takes priority. The lost inputs are "eaten" in the delay needed to treat the information back and forth.

There is no way to eliminate this issue.

The only solution is : don't play in lobbies with high ping.

[tender sonnet]

so im clearly a part of this discord already. so why am i getting the message to join the discord from the union terminal? please either fix the terminal or remove it...

[granite steppe]

Read the pinned message in #interplanetary-miners-union

[silk star]

found an absolutely game-breaking typo in the settings

Might course minor performance issues.

[granite steppe]

#1062710911367925780

[silk star]

ayo no way

[mossy breach]

ok i get it. thanks

[storm tendon]

[storm tendon]

good catch

[silk star]

lol im surprised i found it

[mossy breach]

I’ve been having this bug where I can’t play on multiplayer. I’ve been playing Drg on my Xbox but I recently got a pc and installed DRG on my pc through the Xbox app. But whenever I load in and try to join a multiplayer game either a server list does not appear, I try to join and get stuck in an endless “Joining…” loading screen, and I can’t invite anyone to my game. Anyone know what to do?

[agile crane]

not sure where to post this but how do i switch main save files? i have an actrive save file that has more levels than my main and i want to switch it

[near knoll]

worst bug

overload lens

NOT in centre

[balmy ocean]

That is a localisation issue. Only present in two languages.

[near knoll]

can it be fixed without use different language?

[balmy ocean]

Not at the moment.

[near knoll]

i just report bug

[balmy ocean]

Don't need to. It's already known.

[near knoll]

ok

[balmy ocean]

The best thing you can do is go here and confirm that you also have this issue. I am not sure how much it will affect anything, but it is better for the devs to see that this is a thing.
https://drg.pleasefix.gg/projects/DEEP-ROCK-GALACTIC/issues/DRG-60

[near knoll]

ty

[versed raven]

what does teh 5 in this mean? its already been reported just curious

[grizzled yew]

Does anyone know what we can do? We are trying to play with a friend through xbox game pass. We are on PC and he is on xbox but when he joins he cant move around or anything. We've all restarted the game

[mossy breach]

pc as in steam or as in microsoft HellStore?

[crisp yew]

I was doing the Haz level Lethal mission set and it went to a rival presence themed boss fight level and the 2nd one to do to unlock, but regardless of how long i waited it didnt cycle to have that level on the map, small bug?

[dusty gate]

ANyone having an issue where the screen for Unions only takes you to the discord page ?

I recenlty joined one and the vent was already done so is it maybe just down till the new one ?

[proud arrow]

5 means access denied.
Could be on a windows user with limited privileges or your anti-virus software preventing the game from running

[storm tendon]

#interplanetary-miners-union pinned messages

[storm tendon]

sync your system clock

[haughty sage]

can't you reconnect to a deep dive if you crash?

just killed the dread on stage 3 of the weeks edd and it decided to disconnect then crash

I get that usually you can't 'join in progress' a deep dive but does it really not save who should be there?

also that you don't get the xp for the stages you complete is another kick in the teeth

should give them per stage imo

[versed raven]

Fair enough i haven't updated it Ina while so it's probably on it's last legs

[gilded current]

Hello, i'm recently having this issue that every time I press "esc'' in the Space Rig the game crashes, suggestions?

[charred marlin]

Hello

[storm tendon]

do you get any error ?

[storm tendon]

hi, got anything you need help with ?

[storm tendon]

were you hosting ?

[haughty sage]

No

[storm tendon]

and you said you disconnected and then crashed ?

[haughty sage]

Dwarves and glyphids stopped moving for 10 seconds then the game crashed

loaded back in and no ‘rejoin game’ prompt

checked deep dive terminal just in case and nothing there

[storm tendon]

might be because the host lost connection

can't reconnect if there's nothing to reconnect to

[haughty sage]

I feel like a semi-priority feature should be host reassignment in the case of failure

because that was somewhat gutting

[storm tendon]

sadly this isn't as easy to make happen as it sounds

[gilded current]

Just the classic UE4 crash report

[haughty sage]

Unfortunately so

[storm tendon]

if you can copy/paste the error message, it would be helpful

[gilded current]

I'm not at home right now, whenever I get home i'll do that

[storm tendon]

sounds good

[cunning drum]

Anyone else have games where the Sentinels don't spawn midway through the dreadnaught hiveguard fight? I got that twice the last week so he just walks around without weakspots

[storm tendon]

it's a known bug. Either throw a gunner shield on its face or stick to its literaly face and pickaxe it until it reacts.

[cunning drum]

thx.

[harsh elk]

Playing on Linux, I frequently have lag/disconnect issues.

According to friends, they see me moving still and sending inputs, but I don't recieve any data. I can't interact with the world and every entity is frozen in place looping their current animation. Inbound transfer drops to zero on network stats.

I have my firewall disabled, as well, videos/voice calls continue working so it's not my network as a whole having issues

I don't really know how to troubleshoot this

[proud arrow]

Do you have the same issues on Windows?

[harsh elk]

When I played on windows it was the mstore/xbox version

And I didn't have the issues on it

[proud arrow]

Can you try it again on the Steam version using Windows?

The MS Store / XBox version uses XBox Live instead of Steam Datagram Relay for peer to peer connections.

[harsh elk]

mhm

I won't be instant, since I don't have steam nor the game installed on windows, + probably a windows update

I posted more in the hope that another linux user knew about the issues and how to resolve it

[proud arrow]

Linux isn't officially supported and it may or may not be an issue down to your connection. Linux instead of Windows is adding another layer of unknown variables to this issue

[gilded current]

Plus it takes a century to load the startup screen

[harsh elk]

I'm aware

[gilded current]

Fatal error: [File:Unknown] [Line: 1209] GameThread timed out waiting for RenderThread after 120.00 secs

[willow lion]

my milestones are not counting

I have a lv 9 gunner and I still have the lv 5 gunner milestone

[storm tendon]

wdym ?

[willow lion]

like

I have a lv 9 gunner

but I still have the 5 levels gunner milestone

prolly should be fixed asap tbh

[granite steppe]

You get your milestone for every 5 levels, once you get to level 10 you'll have done tier 2

[willow lion]

noone told me that

💀

aight mb

[granite steppe]

No worries, the game gets confusing sometimes

[willow lion]

thats great to know though

so you can get perks from 1 milestone

[granite steppe]

Also there's way more perk points to earn than you need once you completed all milestones

[willow lion]

aight thanks for the info

[granite steppe]

So you don't need to specifically grind them, just playing the game gets you there

[gilded current]

@storm tendon So, any suggestion?

[tender oak]

Has anyone noticed an increased frequency of hitching after the last update? IT doesn't happen that often - maybe once every five missions or so, but then it seems to stick around until you get back to the space rig.

[storm tendon]

update your GPU drivers and/or use dx11

[gilded current]

The game has worked 'till i installed some mod, i uninstalled them and i still have that error

I dunno

[cloud warren]

It's been a few weeks since I've played, but playing for a couple of hours last night I've noticed some weird hitching with things like progress bars in particular (any kind of hold interaction). Hadn't figured out yet if it was client-side only or some kind of client/server issue. What kind of hitching are you seeing?

[proud arrow]

did you UNSUBSCRIBE from the mod on mod dot io?

simply uninstalling isn't enough

[gilded current]

yep

[tender oak]

For me it's world / game hitching. Occasionally the game just stops for ~0.5 seconds (+/- 0.5). It seems like just a rendering thing, because I will still kill enemies or take damage during the hitch. While playing with others, they did not experience hitching at the same time as me, but we both did experience hitching on the same levels.

Also should note that occasionally the game has crashed when I alt-tab between apps, citing running out of video memory, so there could be an issue with my specific hardware.

[gilded current]

Even tried to run it in Safe Mode

[cloud warren]

Interesting. I'll keep an eye out also. Didn't spend a bunch of time trying to quantify the exact weirdness, but things definitely felt rougher.

[slow parcel]

Hey guys, I'm having a weird bug where my game won't save locally, however I can recover from the cloud just fine? Last night I played several games, started up today and had none of the progress... but the full progress was there in the cloud saves. The date on the local save is a week old compared to cloud, I can't make it save locally?

[storm tendon]

find the save folder, uncheck "read only"

[slow parcel]

...Yeah okay that fixed it. That's embarrassing, not sure how the permissions got changed but yup. Thank you!

[floral wharf]

When i was doing the kursite event thing they stopped spawning when we needed 2 more

[mossy breach]

why do regular grunts sometimes survive a power attack with dmg up

[mossy breach]

Hi. I am experiencing frequent crashes at the start of the caretaker's fight. I tried disabling all installed mods and running on safe mode. Unfortunately, the issue persists. Thanks.

[storm tendon]

• Disable your mods (can do so by launching directly in Safe Mode)
• Update your GPU drivers
• Try launching with dx11 (Steam only)
• Verify the game's files
• Try to install the game on another drive
• Make sure your save is not corrupted (back it up somewhere, then delete it from the game's folder)
• For more troubleshooting, see the FAQ : https://steamcommunity.com/sharedfiles/filedetails/?id=2559182673

[final bronze]

Hello, I am trying to play modded and am unable to load the terms of use. I have tried re-installing the game and turning off firewall but it keeps me on the loading screen.

[tender oak]

What version of windows are you running? Tangentially, do you have a mod.io account, and if not, could you try creating one via your web browser? I believe the terms of service are the mod.io ones, so you might be able to circumvent the DRG implementation of that. I'm working off a very fuzzy memory though.

[final bronze]

I am running windows 10, I do have a mid.io account and have already linked it to steam

[tender oak]

Have you ever had mods working in DRG in the past, or is this your first time trying to use mods?

[final bronze]

i have tried in the past but got stopped by this bug

[tender oak]

I found this thread on reddit in which people have reported success:
https://www.reddit.com/r/DeepRockGalactic/comments/pqbs1a/mod_installer_not_working_steam/
Not sure if you found that one already but it might be worth a shot - some detailed steps in the comments there.

If that doesn't work, it might be worth creating a bug report on https://drg.pleasefix.gg/projects/DEEP-ROCK-GALACTIC because it seems like, although it is rare, you are not the only one to have this issue. Maybe info you can provide about your system could help GSG track down a bug.

Although if you do report it on pleasefix - you might want to reach out to whoever reported it here: https://drg.pleasefix.gg/projects/DEEP-ROCK-GALACTIC/issues/DRG-545 They were not able to find enough people to reproduce the issue last time it was reported, so the issue was archived.

[final bronze]

this worked, seems it has to do with the mod.io folder. Simply deleting the mod.io folder and opening deeprock fixed it. Thanks for the help!

[tender oak]

Awesome! Glad it worked!

[neat roost]

I think I just discovered a bug. Wondering if any of you can reproduce it. From my end, it looks like the recent update broke support for Microsoft Spatial audio (Windows Sonic, Dolby Atmos for Headphones). Usually you can tell if it is active just by listening, but you can confirm if it is working in the Xbox game bar (Win+G). Interestingly, spatial audio works in the legacy build, and I've confirmed that it's still working for me in other games.

[rich palm]

Has anyone seen a bug of not being able to unlock a weapon because you're missing the assignment?

[tender oak]

Have you met the level requirement for the assignment? Usually they don't show up until you are within something like 5 levels of being able to do it.

Then they show up but are unavailable until you hit the right level

[rich palm]

its a friend of mine but he's already promoted his engineer

[tender oak]

And it's an engineer weapon?

[rich palm]

Gotten to 25 again and still can't see the difractor

[tender oak]

Odd. I haven't encountered that.

[rich palm]

Am I better off telling him to put in a bug report than expect to find possible answers in here?

[tender oak]

Couldn't hurt! I don't have the solution but I'm just one random person.

[rich palm]

Fair enough, thanks for the replies anyway

[cold vigil]

I got a bug, idk why but the gemini system is not working

I can only spawn 1 turret

Gonna find a post like that, hol up

[granite steppe]

Do some of the other assignments first (spec ops, the escort duty one,...)

[obsidian abyss]

Is having no machine events a bug? Got only 1 in the last week or so

[granite steppe]

That's just bad rng

[obsidian abyss]

Used to get them every other game, now it's like 1 in 20

[storm tendon]

RNG

[gilded current]

'Kay it worked, thanks guys

[river raven]

Hello i have issue only when playing public and only on one specific mission

If i join a game for the Sabotage mission and when the caretaker startup my game crashes but if i'm the host everyone in my team crashes and i'm left alone in the game and they can not join back in same thing for me

this happens no matter if i use Safe Mode or have reinstalled the game completely (means i've removed any files and all registry files related to DRG)

[proud arrow]

what antivirus solutions and firewall solutions do you use?

[river raven]

windows default

it has been working fine in the past but slightly after the anniversary this started to happen

[stuck pelican]

now I don't know if anyone else has had this problem but I keep getting thrown into a mission and not being able to choose my class it always defaults to scout and then it doesn't load me in

[stray arch]

So, the assignment for unlocking hazard 5 glitched for me twice in a row. I don't remember the specifics of the first, but after the second mission it said "requirements not met". The second time happened to me just now, and I have better details. Here's the rundown:

1. I did the first mission, on haz4 as management intended, in a random lobby. Completed it, no one was left to die.
2. After I checked mission select in the space rig, it did not say "requirements not met". Everything looked fine.
3. I left the team, only because the lobby host had a different mission next. The host did not select any mission before then.
4. Only then did mission select say "requirements not met" for the second mission.

Is there some secret requirement I'm not aware of, like not leaving anyone to die or not leaving the lobby you're in?

…and now that I mention it, should I take this to pleasefix?

[balmy ocean]

Maybe the lobby leader had the mission on not hazard 4 or maybe not a mission that is your assignment? That is what I am getting from what you are describing.

[storm tendon]

the only requirement for the assignment is :

1. doing the assigned mission

2. doing it in haz 4

[exotic rover]

has anyone tried rejoining deep dives? i m not able to rejoin it

[storm tendon]

probably means the host crashed/lost connection

[obtuse quail]

During the aquarq mission the main base where you deposit ore lost all collision.

Not sure how common this issue is, but it happened, and made the mission impossible to complete as you'd just walk through the platform.

[exotic rover]

they were still playing....my game was crashed tho

[storm tendon]

rip then

[storm tendon]

desync issue. Were you playing solo ?

[obtuse quail]

Yes, I was solo

[storm tendon]

pinned message for bug report

[flat hamlet]

can anyone xplain this to me?

isnt MPA supposed to reduce fire rate by 25%?

[mint spruce]

Here's some... questionable ones

the ommoran one is just visual bug.
the rock cracker just wouldnt work, but it worked for others.
the matrix core inserter was NOT a visual bug since someone actually inserted something in that slot

[flat hamlet]

the rock crackers are very buggy

[storm tendon]

pinned message for bug report

[storm tendon]

the rock cracker one is caused by high ping IIRC

[mint spruce]

I dont remember having bad ping that time, but oh well

[proven portal]

Hello is there a moderator or developer or someone I can wait for to get online I have a live bug issue going on

[balmy ocean]

It is Easter weekend, so it is highly unlikely that you will find a dev. Moderators do not handle bugs.

[proven portal]

How do I get ahold of one of them this is my first time?

[balmy ocean]

Use the search to see if it has already been posted, otherwise post it on pleasefix, but if you can describe it here maybe we can help you.

[proven portal]

The drop pod is stuck close I thought maybe if I killed myself and my team it would send us back to mission control and so in doing so I jumped and somehow climbed over the locked hatch and fell to the bottom of the map

I'm just surprised I haven't died yet.....

I can just save the video an post the video on YouTube and post it here

[small walrus]

heeey, what should i do? it doesn't download

[mossy breach]

it worked finally! just had to wait a couple days lol

lets gooooo

[woven pumice]

radical! i meant to ping you about the pins in #interplanetary-miners-union but forgot

[storm tendon]

install it yourself and then join the server

[mossy breach]

i still dont have access to that channel :p

[woven pumice]

oh ig you have to be in a union then... seems circular

[mossy breach]

well im in one now so... whenever it updates ig

hey guys, has anyone else experienced some ghost hits on the twins while using the m1k?

especially the SCC?

[mystic tapir]

iirc #drg-chat should have the msg too

[storm tendon]

pinned message in #drg-chat then

[mystic tapir]

haha i get to 🐌 pouce

[mossy breach]

yes ive seen it dw

[fossil sonnet]

what does this mean

all my mods are off

and i cant finish my assignment

what going on

[storm tendon]

read the assignment description

[fossil sonnet]

oh thanks

[cobalt wave]

the bug keeps running through the fireescape

[storm tendon]

?

[wind tinsel]

Not really a bug, but I'm not sure where else to ask. A friend of mine joined an open lobby and someone was cheating. Gold and XP from the match was in the millions. I know he could edit the save file to bring him back to his original values, but I'm getting that info from a 3yr old reddit thread.

Is there any better way of dealing with that, or is editing the save file still the only way?

I actually have a picture of the victory screen, if that helps

[pseudo glen]

either that or reverting to a backup save

[mossy breach]

was playing edd and 3/4 of our team just disconnected in stage 2, including me

[heady prawn]

Hey, so I also have a question. do the devs have any plan on fixing the faster deposit glitch, or is it staying in for fun? I'm talking about the one where you spam deposit and melee, and it deposits really fast. I like it for fun, but it kinda makes the quick depositor perk useless.

[storm tendon]

options => save => restore save to a previous point

[storm tendon]

Thankfully the quick deposit perk also comes with another advantage. No idea if they intend to fix it though.

[halcyon cloud]

So, I very recently had to replace my PS4's internal hard drive, and my progress was completely wiped. The Restore Save menu only has two points to restore to, both of which are from minutes ago. I previously had an account with somewhere around 200+ hours.

[storm tendon]

the saves can take some time to come from the cloud so check again in a bit, but outside of back-ups, the saves are stored locally

[granite steppe]

They said they didn't like it on a recent stream so it'll probably get fixed someday™.

[hot root]

Hey ! Is it normal that i can't access the syndicate ? Every times I only get this message to access the discord, I had access to the 3 union once but never since

[granite steppe]

Pinned message #interplanetary-miners-union

[mystic tapir]

if its blocked for you, like it is to me, then #drg-chat also has said message

[storm tendon]

thanks for letting me know 😄

[proven ibex]

In game mic not working also when using ps4 controller with usb push Z becomes None in the p2t option

Need help getting mic ingame to work

[halcyon cloud]

How long does it usually take for saves to come in from the cloud?

[feral blaze]

not sure of the best way to contact devs about this, but in trying to fix an issue with a different game, i deleted my cloud and other game saves for DRG. I was wondering if there might be anything saved on your end

[past crypt]

Why

[sleek axle]

On PS5, I am still having connection issues when joining a game in progress but not when I host others can join me.

Any ideas on what I can do?

I have restored my licenses and reinstalled the game to no success

[proud arrow]

what's your NAT type?

[onyx anchor]

uhhhhhh

[sleek axle]

Nat Type 2

I have not had previous problems before with connection issues.

I had stopped playing for a few months

[granite steppe]

That's a carrot, not a bug

[cyan current]

Does this occur when you try to join a full party?

[true locust]

I am a Xbox player who just got the game through game pass and completed the tutorial. I have a friend who’s had the game for a couple months. We’ve been trying to join eachother’s lobbies but had no luck.

I have an option to press Y and invite friends to a lobby but after pressing Y nothing pops up or happens. My friend CAN send an invite to me but when I accept, I get a “joining” window which lasts forever. When we create a server, we are unable to find each other on the server list.

We’ve tried restarting the game and reinstalling. The game looks great and I really want to play with friends but I’ve seen other posts from the past that suggest this issue still needs fixing?

[storm tendon]

I don't have a fix for you except to tell you to check this out : #1046798439016583178 message

[quasi mortar]

my game runs when its not focused, ill have a tab open, click back onto drg and it just freezes, it was working fine just an hour ago >_>

tried to run it in safe mode, no dice

this feels like such a unique problem that its something on my end

[granite steppe]

Try running with dx11

[quasi mortar]

nothin, game froze at times too while i played before this happened, wonder if this is something related, im reinstalling

thank goodness drg is less than 5 GB

[proud arrow]

if you use a nVidia RTX GPU: Disable DLSS and DLAA. The functionality leaks memory on the driver layer.

[austere coral]

You need to be more specific. What model? Is this occurring on multiple of the same generation of card? Driver version? What about previous generation cards?

[proud arrow]

i meant this as a response to Brutus and i have observed this with both 3080 and 3090 cards.

There ain't no such thing as a free

[quasi mortar]

i dont have an nVidia unlucky

reinstalled, no luck unfortunately

im so sad

[mossy breach]

what the fuck

i had to dig through a wall to find this

[austere coral]

screenshot esc menu and pinned messages

[odd harness]

So I know normally when you are joining a mission you can switch between classes, but recently I haven't been able to. Is this because of mods?

Not at the class selection screen, but when you are connecting and it's a view of hoxxes

Or did the buttons change?

[misty shale]

you all know it, you all hate it

its the union terminal bug

i have been dealing with the bug for several months now

ive looked at the links in this message #drg-chat message

the first link was no help

i cant access the second link

and the third link is for linux users, which is not me

neither the terminal in the main room nor the terminal in the medbay

[sour crane]

My friend is trying to abort Plaguefall Part 1. Is that possible? or not able to abort that?

[narrow yacht]

I'm not sure if I should put it in the bug report section since I'm fairly certain it's tied to mods and it's less about reporting an issue as it is about fixing it. As a result of (I believe) some wonky interaction with my Bosco mods, Bosco is now moving at a snail's pace (I estimate less than a third of his normal movespeed). disabling/enabling the mods doesn't fix the issue. After this game I'm gonna try verifying the integrity. Is it fair to assume that will fix probably fix it? If not, how should I go about it?

[narrow yacht]

iiiiit didn't. I guess I can try reinstalling next.....

But if that doesn't work either I wouldn't know what to do

[narrow yacht]

I thought it did for a second, but as soon as I gave Bosco an instruction he immediately slowed down again

So....any suggestions?

[mossy breach]

Thank you deep rock

[dreamy quail]

Penalty for not doing the secondary objective

[stark sand]

true

[mossy breach]

i got both bosses in four mins so i was like speed run pog?

[random folio]

Can someone quickly explain how Thermal Exhaust Feedback is supposed to work?

Karl.gg and in-game desc says the damage increases incrementally every 10% past 50% heat it goes, but in testing it's literally just a flat static bonus

So on a Haz 5 4 player Praetorian for instance, it hits for 6 damage normally, then past 50% heat it just does 10 damage every shot until overheat.
Are the descriptions wrong, am I misunderstanding it, or is the OC bugged? Because I don't use it enough to actually know if it's changed, and I haven't seen this brought up before

[warm basin]

wtf is this

[balmy ocean]

It's a p[[[[[[[{0}]]]]]]]q. It's warm and fuzzy to the touch, and it also gives 50% damage reduction to anything inside it. The effect lingers for a while after you leave.

Also, not a bug.

[mossy kelp]

Maybe

[granite steppe]

It's bugged and gives the entire bonus past 50%

[granite steppe]

Can you record a video and send it?

[random folio]

Ah right it's known then fairs, first I'm hearing and seeing of it though admittedly I didn't look very hard

Seems very good and don't know when I last saw someone running TEF

Has it been bugged for a long time?

[narrow yacht]

I can try I suppose

[granite steppe]

yeah, but I can't remember since when.

[indigo birch]

hey uhhh, my matrix core is broken

infuser thingy

[granite steppe]

Check if it spawned ontop of the OMEN

[indigo birch]

it did, couldnt get a screenshot of dat though

[granite steppe]

It happens sometimes, the devs are aware of it afaik. Do you have an escape menu screenshot from inside the mission?

[narrow yacht]

Uploading clip

[indigo birch]

like the mission end screen?

[granite steppe]

No, the screen when you press escape

[narrow yacht]

I currently have all my Bosco mods off

[indigo birch]

ah, yeah no i dont have that

[granite steppe]

Try turning of every other mod, make sure to restart the game

[narrow yacht]

Ok

I have no idea what other mod would affect Bosco's speed though.

[granite steppe]

Sometimes mods do stuff they aren't supposed to

[indigo birch]

happens often when 2 mods conflict

[granite steppe]

Also it's possible one of your disabled bosco mods is still having an effect, it bugs sometimes and doesn't fully disable

[narrow yacht]

Alright, testing

Let's see what happens

Ok he's actually moving at normal speed now

So there is some other mod combination that's causing it

Testing it would be a pain in the ass though....

[granite steppe]

Yeah, but it's the only way to find out

When you disabled all bosco mods did you restart the game after?

[narrow yacht]

Yes, in multiple fix attempts

Anyway I guess I'll figure it out

Not looking forward to it though

[granite steppe]

Good luck

[halcyon cloud]

It appears that my old PS4 save is just gone, unless the "GSG has every backup and can manually restore my save" thing that I read is true.
Thank you, completely arbitrary PS+ online storage file limit

[granite steppe]

is it in Options -> save menu -> restore save?

[halcyon cloud]

Nope

It only lists backups from my newly reset save

[granite steppe]

I think you need to make ps make backups manually

#bug-discussion message

[cyan current]

worth mentioning is that it gives all enemies 50% dmg reduction aswell

who passes through it

[balmy ocean]

"and it also gives 50% damage reduction to anything inside it"

[solemn kayak]

I was on a mission to extract liquid morkit and found a bug, when I tried to enter the drop pod, the game just teleported me and other players under it. that is, they just fell through the capsule, because of this they failed the mission

[dim flax]

using dx 12

mods too

[cloud warren]

Did this problem just start? I assume it worked at some point if you were able to install mods...

For "waiting for steam to load" problems, see this guide:
https://steamcommunity.com/app/548430/discussions/2/1642039362993864094/

(Ctrl+F "waiting for steam" to skip to the relevant spot)

Another fix I've heard, which I don't see listed there, is to install the game on a different drive

[quaint geyser]

Guys help me not the first day I don't work online in the drg, I've already tried different versions, turned off the antivirus, reinstalled. what to do?

and i cant send picture(

[brittle shale]

you can run steam as an administrator to give firewall access

if you don't explain the problem specifically i cant help you so far

because it can be so much things

[quaint geyser]

I understand

My english soo bad

[brittle shale]

Firewall, internet, ports, proxys, etc

[quaint geyser]

sorry

[brittle shale]

where are you from?

[quaint geyser]

Belarussia

[brittle shale]

maybe we speak the same language

oh

no

[quaint geyser]

?

[brittle shale]

im from another continent

[quaint geyser]

Ok

🙂

[brittle shale]

Listen, try to run as administrator steam

[quaint geyser]

Ok

[brittle shale]

Verify the files on steam

Allow the folder on your antivirus

if you have one

allow the Deeprockgalactic.exe in your firewall

etc

ping me if you need me

[flat hamlet]

https://drg.pleasefix.gg/projects/DEEP-ROCK-GALACTIC/issues/DRG-659

Look at this, its replicable basically for free so u can all contribute

(low priority tho)

[tender oak]

Wondering if anyone else can reproduce this issue:
The M1000 overlock, electrocuting focus shots, does not affect lootbugs.
https://drg.pleasefix.gg/projects/DEEP-ROCK-GALACTIC/issues/DRG-660
It's very strange.

[turbid swallow]

Hey, ive used Crossover to play drg but i have a huge graphic bug.
i hope its a problem with the settings from wine.

Can anybody help me ? 🥺

[stray arch]

I play with Proton, and DRG works there out of the box. Not sure if I can help you.

[tepid pine]

whenever i try to check my union status it takes me to the popup asking to join the server even though i'm in this server and in a union, and it keeps giving me that popup and wont let me see the union status

[tender oak]

I ran into this issue the other day. The thing that "fixed" it for me was going into the menu and hitting "disband team" to reset the space rig. Might be worth a shot.

[turbid swallow]

i used crossover to play it on my mac.

[tepid pine]

thanks, imma try it now

[turbid swallow]

the game starts i can play the game but the flashlight make things darker

the flare too

[tepid pine]

it did not work

i exited and restarted the game, still not fixed

still not working, can someone help

it works now, but it wont let me claim the rewards

nevermind, its letting me claim it

[prisma bear]

Merchandise link on official website doesn't work/opened page with no merch... 😦

[sturdy summit]

keep trying to play a sabotage mission with a friend. every time the caretaker starts we all crash but he doesnt. anyone know a fix to this? or do we just gotta wait till devs patch it? only started happening this most recent easter update

we dont have any mods on either

feel free to ping me if anyone figures this one out

[proud arrow]

Hm, must be on your and/or your friend's and/or anyone else's end. I did a sabotage mission recently and didn't crash, nor did anyone else disconnect.

[proud arrow]

what operating systems are you and your friend on and which CPUs do you and your friend use?
Reason why I ask: It may be a floating point difference issue which may be unlikely but difficult to debug and could be responsible for the issue.

[steady zealot]

Is anyone able to reproduce this? https://drg.pleasefix.gg/projects/DEEP-ROCK-GALACTIC/issues/DRG-631

[sturdy summit]

dunno what he has but im amd based. got a ryzen in mine. i know it has nothing to do with cpu or system performance. only happens on the caretaker and only started happening this most recent update

could be something with mods maybe? ive seen this happening to other people too. but local caretaker crashes

[proud arrow]

possibly, play with -disablemodding to try

[sturdy summit]

i'll try that and get back to you

[sturdy summit]

glad i'm not the only one

[patent dawn]

I encountered an issue where it didn't save my progress. Is this a known issue or is there anything you would recommend?

[sturdy summit]

did you close the game out before the mission ended?

[patent dawn]

No, I was on lobby. Logged out after I unlocked a special beer

[sturdy summit]

or did it crash? You can go into the settings and do save recovery and see if there is one that's newer one than the one it loaded

if not, then i'm not sure. could've just got unlucky and it didn't save. did you keep the money and minerals you spent to buy it?

[patent dawn]

Nope everything is gone even the additional slot i unlocked before i finished the mission

[patent dawn]

Does this apply for xbox as well?

[sturdy summit]

yeah. Are you sure you have it unlocked and just don't have enough money to buy the beer? when you buy the license to a beer you only get one round for free

chances are you do have it unlocked. send a photo if you can

[patent dawn]

Yeah, i'm sure. Im back to level 11 on the blue thing and I was level 12 and the blacklog beer i unlocked shows I need to pay to unlock it

No longer shows i have the license ._.

[sturdy summit]

damn. guess that's on xbox's side then that it didn't save properly

[patent dawn]

I think I found it @sturdy summit trully appreciate the help

Can't loads pictures here tp show but let me try and select the save

[sturdy summit]

good Rock and stone

[patent dawn]

Worked! Rock and Stone!

[sturdy summit]

gotta get your roles to send images in the server

[patent dawn]

Thanks again, sorry for the bother.

I'll check on that I'm a newbie on DRG so i dont think i can get a role atm

[sturdy summit]

glad to hear! enjoy your time at deep rock galactic. have a complimentary lootbug for the trouble <--

[sturdy summit]

#welcome-and-rules

just react to get the roles

[patent dawn]

Alright thanks again!

[sturdy summit]

solo it works for me now, maybe its just a thing with certain accounts? since i see a couple of others getting this too.

[ancient jay]

https://youtu.be/gVdMXf7Kyh0

[ancient jay]

bro how💀

[river raven]

yeah

sadly no troubleshoot is working and it seams there is no info on the web about this but seams hard to get any help with this sort of thing as well. but i'm sure it can't be on my side when all my friends have the same issue

[open solar]

Hello, I have a problem with the Easter event, I suddenly lost the event and the design, I don't see other people's servers and I can't play Deep Dive, but my friends can connect to me or I to them directly.

[hard lava]

Hello all Steam achievement collectors. Has anyone found that they did not receive the 'Exploring My Options' achievement ('You unlocked a new primary and secondary weapon for the same character') when unlocking the remaining weapon? I just unlocked and purchased the secondary weapon for my Gunner (it's my only played character) and I didn't get the achievement. I already had an upgrade for my primary weapon.

[quaint geyser]

Same problem ( Также братишка я не ебу че делать все уже пробовал )

And I didn't have a new event

but when I connect to friends, it appears

[open solar]

it was found out that two people with this problem have nod32 antivirus...

[hot flare]

for some reason im completely unable to view the supporter ii upgrade in the playstation store and the page comes up when i try to view it on my phone but it says cannot load content

[scenic onyx]

Yeah, we are looking into it with Sony, but no solution has been found yet.