#questions
1 messages · Page 361 of 1
get new thumbs
His were govt issue...and they recalled one side
usually helps
2 weeks the thumbs are on backorder
hai, playing without issues for the past few days, now i got a beta account credentials not active yet
nvm, just read it 😄

I have the same problem as @fallen bison , but I haven't seen anything about that problem.. Authentication failed : Beta credentials not active yet
OUCH
you are late to the party
But now he’s here! 🎉
anyone haveing probs logging on?
Yup, open beta is done until weekends in Jan
When will MMO be released , any of you know?
dec2019 <
i'm never going to get to try this game before launch with how often the servers are down
lmfaooo i mean youre lucky you even have the chance
duos up yet?
never
this would be a good time to start
nope
then live in ignorance
Ignorance is bliss!
Nah jk anyways servers are down until jan 11 and then weekends only until launch in feb
need help
@fallow mauve
a quote from #news
"We will open the servers again for focused stress testing on the weekend of the 11th of January 2019, and will provide access during each weekend thereafter, leading up to the official release of Apocalypse in February. "
Damn and i was saving to buy the 250 pack though this is giving many red flags,imma nope the fk out
ppl are to lazy to read messages above their message with only two messages GG !!!
i read the whole thing ma dude
i dont talk about you
i was reading the chat and see about 5 ppl asking the same Questions
god bless who Answer
Lads, let's keep the conversation to either #general-discussion or #aoc-discussion only please. This is questions only.
Are the forums gone for good?
They are working on getting them online. They've ran into hiccups so it will be a while before we see forums up and running.
Maybe in 2 weeks
"beta credentials not active" error message when trying to sign into client?
😦 wow i never even got to try it because the launcher could never install it right..kms 😦
Where/when in the new sign up can you attach a referal link?
(From the pinned messages:)
Current account issues
- Referrals currently do not work, they will however work like they did previously and both the new and old referral system will work in the near future. We do advice not to refer any friends for the time being
Ah, didn't even thing to check the pinned messages, thanks for the reply Forcie (y)
Do we have any news on the Castle Siege? I haven't found anything
@true delta No ETA.
cheers
when is the beta 2 mmorpg release date
There is no specific date, it depends on how development go
@simple ether for alpha 1?
Unknown
I would suspect if we get it in alpha in next few weeks it has a high chance
But it will go open beta when is feels it’s ready, and the servers are ready
<@&257269635559194625> I just don't understand where the beta backing and alpha backing play over into apocalypse anymore, its no longer clear. We were told beta/alpha would have access before general public to apocalypse- I have beta preorder pack and that never happened before and it doesn't look like its happening now. I see a lot of talk floating around about early access to apocalypse and the mmorpg. But i am assuming now it is only the mmorpg? Would love some clarification on what pre purchasing got us in apocalypse.
@simple ether I have to applaud intrepid for their funding strategy. The promise to A1 of 30 day early access would entice people to purchase those packs. Same with early beta access. I think the ambiguity extends from apocalypse vs the mmorpg. I have a corporate finance and MBA background and own over 15 distinct companies. The funding strategy is genius to effectively generate more funds via a limited release of apocalypse with the ember system activated under the implied understanding that it would appear as though the apocalypse would be a continually available sub-game used for testing server stability and combat for the mmo. The issue here is I don't really know what i'm getting exactly as benefits as a consumer anymore- its blurry- needs to have clear deliverables as it translates between apocalypse and the mmorpg. If nothing else, I am hoping that the additional raised capital will facilitate further corporate resources that will be used efficiently to finally take down the giant games like WoW that are short-term investment sighted and are stagnating the industry. We'll see! Here's to optimism!
@keen raft more of a discussion than a question! #aoc-discussion is where the cool kids discuss Ashes
Apoc is bonus that was never listed
I agree. We were sold keys unwhittingly.
And now I get an error 500 at launch. This sux. ⛔
Please know these bitches are genuine.
Legit bro.
I guess what’s confusing me is that players I talk to on discord are saying they are beta backers and got access weeks ago . But they must have gotten a beta 0 invite key instead of 1 or 2 . @simple ether I agree they should just take it down and fix it . I just would have liked some further clarification on the apocalypse piece . Anyways this is discussion now - my first post was a question. For clarity - it’s been answered .
When it’s mentioned that “ backers have access to beta early etc “ it’s somewhat misleading because it is the beta test . But you think someone who backs a beta 1 / 2 would then have access . Etc .
See that’s what I mean @simple ether I have beta 1 backers access . And I never got any early access before the 18th of December .
Yup. Ran every suggestion from my end to fix. I am not an IT person but a backer and potential customer. Here to help but can't. Stuck in gaming Hell unable to log on.
So when do I get access again as beta 1 ? Or should I have access now ?
I never got a email with early access @simple ether before the 18th . This is what im talking about . So I was bugged ?
Nope. Reflecting why I couldn't play through the X mas holiday. They'll fix it - YOU THINK!
Royalty Backer not on a list. How motivating. Wait my turn.
Both of you have submitted tickets right?
Yup.
If you are sure that whatever you have purchased should have given you something you did not get
then ofc you have made tickets with the relevant information?
Ahhh .... Money back guarentee.?.
@idle siren can you please have someone look into why I would not be on the backer list with pre purchase in the above case . And @edgy basin I submitted a ticket last week because I never got my free unlocked leg path and before had purchased it for a ember reimbursement - got my confirmation email but no response from anyone .
@edgy basin get my $2500 back.
@simple ether my code literally shows in my account and transaction history . under the username baliso . Not sure what happened .
What I'm trying to say is that if you have a serious problem, go through the ticket channels, cause the discord is mostly regular people helping other regular people
I understand the situation. Just fix it, BUT WILL YOU?
I don't think you understand 😄
@simple ether I already have a ticket for something else submitted dealing with embers that’s been pending for days. I’m sure they are slammed but not sure how they are prioritizing tickets . I suppose I’ll send in a ticket for this as well. Too bad I didn’t know it was a bug - could have been playing for weeks earlier . Sad day .
I think there's a lot of misunderstandings going around. I am a fan boy.
Don't be a fan boy
I am a fan boy of AOC - I want it to work.
Demand what you pay for, but also know what you pay for
Money doesn't buy you your fantasies, only what it says in fine print
Don’t need money to put food the table if you put in the effort
@simple ether I have had this shown for almost 2 full weeks now. Is it supposed to still say migration
Or is that the glitch ?
<@&257269635559194625> I submitted a support ticket on 12/22 to retrieve my old account with my packages. I've tried a few other contact methods to no avail. I still haven't been contacted back or had any help regarding this issue.
All functions are not up on the site it’s probably an auto message if even one piece is failing
It's left up as a message for all the people who don't see some of their information. Just chill and wait. The entire reason why they shut Apoc for now is because they want to fix the bugs with the game and with the new website system. It takes time.
I should change my name to PhDSkafftaruss. Is it RL? Fantasy? Money? I have a parchment, can I measure the length and girth of my brain?
PhD Missouri not Cal Tech? MIT?
Look up Nik Putnam on Google.
Knock off the bull please.
I can't seem to do a password recovery, it say's bad gateway. Anyone else getting the same issue?
@simple ether Do you think they're going to add a toggle sprint option into ashes, and maybe an autorun too? I love this game but holding the shift key the entire time I play is killing my pinkie and I can only play an hour at a time before I get cramps.
Remap a mouse button or something like i do
I have lost any and everyway to access my account and I have been trying to get a hold of customer support and no one is answering back I have a receipt showing I paid for a preorder, but I am not getting any support at all for the issue I wish to have a conversation with someone about this as soon as possible because i feel my request for help from customer service is going unanswered.
Iv already sent an ticket
Thank Jahlon
Also i re-read the email and it does say any password recovery sent a ticket as their website is down
thank you for the answer I have been waiting on one for a while.
all i got so far up to this point was a Your request (xxxx) has been recieved and is being reviewed by our support staff
If you can not access your account:
- Make sure you are logging in with your username.
- Try typing your username all in lower case.
If that still did not work, please create a support ticket on https://ashesofcreation.com/ (There is a floating support button on the lower right, or if you scroll all the way down and then click on FAQ & SUPPORT)
When you create a support ticket, please include your username & the error you received.
Current account issues
Some accounts did not migrate well, if you already tried the steps above you can see a list of the current issues below. Please check if your issue is described below.
- Account recovery does not work at the moment, if you want to recover your account please create a support ticket instead.
- If you want to recover your password, please create a support ticket with the title: Password
- Purchases are still being migrated from the old server, if you do not see your correct purchases please create a support ticket.
- Referrals currently do not work, they will however work like they did previously and both the new and old referral system will work in the near future. We do advice not to refer any friends for the time being
- If you have created a new account that uses the same email as your previous account, please contact support as there is an issue where this situation can lead to losing your previous purchases.
Apocalypse
- The servers are not online, you can not play Apocalypse now.
- There will be focused stress testings every weekend, starting on the weekend of the 11th of January 2019
- Purchases and progress will persist through the testing weekends and will carry over to the release version
Misc FAQ
- Ashes of Creation is still in the early stages of development. They are currently still optimizing the game so we do not know what the minimum requirements in terms of specs will be yet.
In my account the new referrals are ok, waiting for old referrals....
Will AoC be a stress relief?
No
Anyone Have a Link for me
Need the Support:/
hello, so, what is this? ''beta credentials not active yet''
have been playing the BR for a while like two days ago
and this thing doesnt let me login since yesterday
What he said

welp, thanks, sad to read it, it was glitchy but i liked it a lot for a melee based BR
Out of curiosity, is anyone else getting a 'User Not Found' when trying to login to the website? (I already submitted a ticket, I was just wondering if anyone else had the same issue since it's not mentioned in the 'current account issues' on the pinned message.)
Alright, thanks for the reply.
And have a nice day
Can't find link to forums on mainpage
Smh. Read
Hi guys, just one question is there a place where we can post suggestions?
Hi, I'm registered and have an account, but it won't let me join to play Apocalypse.
ok thank you
next play time is jan 11 2019
@simple ether "If the database is corrupted, that pretty much stops all work" only true if they had one copy only. I trust they would have backups or made backups of the database along the journey.
Hello everybody! Make sure you read the Pinned messages, by clicking on the "pin" icon on the top right of discord!
It has all the answers to the most frequently asked questions, and likely has an answer to your question as well! If this does not answer your question, feel free to ask it here 
@simple ether Then you need to ask why the delay with the script. Unless the script near took in consideration special characters. That would cause issues.
Is Apocalypse supposed to be very laggy? I barely kept 60fps and dipped sub 60 when scoping with a bow/using spells at the lowest settings 1440p with RX 580 8gb and i7 2600k@4.5ghz
The game has not been optimized yet. That is part of the testing
I’m late to the party. I donated on kick starter awhile back but nearly forgot about ashes because of my busy life. What stage is ashes in. I did the pioneer ( 100$ beta 1 phase ) donation, I’m guessing I’ll be waiting a bit longer to play?
Intrepid / Voyager plus backers, did you get your ember and name reservation?
@dusk mesa Embers will be assigned to your account once the migration has been fixed. Name reservation wont be even touched upon till around the middle of 2019 from the last information given.
@lament laurel B1 for the mmo has been estimated for Q4 2019 and will be relatively short. Apocalypse which is a testing phase program is meant to be available for free to anyone will return early next year. The current phase of the MMO testing action combat and server architecture and load while they work on integrating core systems for the mmo A1 phase meant to start early/Q2 2019.
Thank you! ❤️
So to clarify, does siege come out on the 11th
Rip
Any clue as to when it does
Oh neat, so does that mean we can play it on the 11th or is this just a pre-install
Ohhh
@crystal beacon You have all the roles you need already.
where can i find the forums ? are they still down ?
no forums until there's a link on the website, sorry
what about the alpha key weekly raffle is that a thing still ?
nope
Alpha 0 is over
there might be raffles for a possible Beta 0 later
but nothing right now
thank you
👍🏼
To Intrepid/Voyager plus buyers: Did you receive your Ember and Name Reservation?
What time is the stream today?
So do we really think we’ll get an update today about castle sieges? I love that Intrepid is giving us actual dates instead of “we’ll update soon”. Just not having in faith that we’ll hear anything and even les faith that the information will stick. I love this game, want it to succeed...we’ve all just been so jaded by the genre lately, renew our faith <@&257269635559194625>
No stream @cobalt zephyr
hello im new
I need to know something i try to log into apocolypse via the launcher but i keep getting beta credentials not active yet?
i got the email to actualy download the game and migrate my account yesterday morning and began the migration process
so how do i fix this?
Im NA btw
im just very confused at this point 😃 thats all @everyone
or should i just wait a couple hours more and check then?
omg just saw the news section sorry 😃
@ionic sierra I did just now someone helped me 😃
yeah thats what i read lol thanks to someone here messaging me
I didnt know that at first the site wasnt working right its all good 😃 thanks for the help
np
To Intrepid/Voyager plus buyers: Did you receive your Ember and Name Reservation?
Then which pack?
Good finally, can you show me the pack in the inventory?
You can log in your phone and screenshot but ok... so no embers, can you just check whether Name Reservation is in your inventory? That's all i need to know, thanks.
It should be in "other" category
Check please
Yup. Kickstarters are screwed.
got your back @simple ether
All members without kickstarter tags.
Hello I want to download Apocalypse next days to test how it works with my current network, how much space on disk I need to install Apocalypse?
At least 25-30gb. Last it was about 18gb but leave room, and it won’t be up until at least Jan 11 for the weekend anyways
And when official game release need to download again that much GBs?
Or just install something like a patch in the same game?
Ohh I see, then Apocalypse is on the same MMORPG?
I would say expect the game to be significantly more, probably pushin 50gb unless some insane optimization is done But that’s based of other mmos and UE4 games
^^
Apoc = BR, castle siege, horde. When they all come out
<@&257269635559194625> need Support Login not work. On the Support System no answer since 5 Days. I have a "Braver of Worlds" Account.
no after Update i become "User not found"
Tried leeches?
So the thought with error 500 is, we were caught in the US Server West when it went down.
We had to delete all AOC and download
but I only know FORTRAN. I'm not a coder.
Soooo .... because we are stuck in a downloaded server inop. The system doesn't know you're in hell.
That's from an Ausie source...
I know sir. This is an after action review.
Will there be ranking system in the game similar to the BDO one?
Intrepid plz add APOC to the MMO, the more modes the better!! Doesn't matter what others say. Nothing to lose, more fun.
2/3 of it will be
What does it mean when it says beta authentication failed?
err, beta credentials not valid
Steven said it depends on if we want it or not, but most people seem to hate it for foolish reasons like "It's not the MMO" "We don't need another fortnite"
@true jewel Servers closed.
そうですか。When will the servers be back up? I didn't see a new pin in the server status page
Yes it was only for the BR, but I enjoyed the BR because it contain things that won't be in the MMO like unlimited ranged, it's unique and different experience than the MMO.
@true jewel 11 Jan
Thank you very much.
Eh we don’t officially know about range in the mmo it’s safe to assume it won’t be, but why not put a free aim bow on long cd that can hit far... part of hybrid they could use
We do know. Think it was the Krojak stream where Steven stated that the ranges were for testing only and would not be like that in the MMO.
@radiant wave There was a greyed out Leaderboards Button on APOC, so possibly.
Is there any way to become a tester? Do any of the supporter tiers give you access to the game right now?
@uncut salmon earliest test available now is for Alpha 2 once a preorder pack is bought. All other open testing (such as the opem beta BR) will still be a thing in the future for other possible modes/features.
so how long ittakes now to get our account ? those who didnt got it back ?
Aye guys o/
So I read the FAQ
Players can customize their combat experience to focus on tab targeted skills, action targeted skills, or a mix of both.
Does that mean I'd essentially miss out on skills if I'd only go for action targeted skills?
Like I said I came from BDO and while the rng ruined it for me the combat system was amazing.
Are the action target skills comparable to bdo or something completely different?
I see.
Thanks :)
I got so used to the non tab target system that it will be hard to go back.
is it normal that it turned my name into a non capitalized version?
when is siege coming
But when is seige coming out?
Why cant I log into apoc servers
How do I scroll up
whens the next alpha start? where we get to test leveling and quests and node progression?
Why cant I log into my account on the ashes website?
Quick question, and idea as to when the news on siege comes out
Jahlon...do you feel like a spinning wheel???
Steven is writing his news update rn
I feel like whenever I look here you are answering the same questions over and over.
@simple ether well thank you for your patience and what you are doing for the community with your videos.
Seeing a familiar face around here, back from ArcheAge times 😄
i Dont know if u can answer this or not ... But do u have any planes of Close Beta Testing Packs ?? so ppl who cant do Alpha test can do Close beta testing or u have any other plans about it ? and How Soon can we see the Close beta being introduce to us ^__^ Thanks have a nice day 😉
and Classes also 😭 plz Show us the Classes also 😦
too much wait.....
Heya, I already own the game and I'm looking to buy the cosmetics yet I only see the bundles sadface What do?
Thanks!
I bought the main pack, and its showing that I don't have access to frostguard cloak and nyth
any ideas?
wait for a week or two
mk, just don't want to miss out. Hoping this is a bug and not some transaction issue
yeah it was the 375$ one or how ever much the final one costs
says i only got 2800 embers too XD
then its a bug
so i bought the 150$ one back in the summer and to get legendary when APoC came out recently I upgraded to voyager then I saw the frozen glade and upgraded for the third and final time.
So it may be a bit confusing
which I have not received those embers
just 25$worth
hmmm
thats probably back logged
alrighty thanks for the info
i have none
if nothing else screenshot or save all transactions and support once they state everything should be fine
ok i did not know that you bought it back then
i thought you bought the winter pack from the beginning
gotchya, whole upgrade process was a bit confusing
I'll just wait for check and then get the stuff next week if its still available, which it looks like it will be up a bit longer based on news
hi is anyone else having difficulty creating a new account
i am getting a bad gateway error
F5
so it is possible to upgrade the packs? I've been interested in playing and am thinking if i like it i would get more of the cosmetics, this is good to know :D
Mm hm! They are indeed
@pallid lichen you can up grade your packs yes
coolio, thanks
I wonder if we will see some more defensive spells from the mage like bulwark. Like a fire\ice barrier surrounding allies etc. Would be really cool
sorta similar to Winston's shield in overwatch but with magic
guys i am new here
and i was wondering how do i make an acount
can someone help me
well i mean i pressed signup and its still like showing loading and afteer sometime its saying timeout
'We have been working to resolve the migration issues with accounts for the website, these issues may take until the end of next week to resolve, and we will be extending the December cosmetics to allow players ample time to access those if they cannot currently. Username recovery and password recovery options are being worked on and we will send out an email when those are complete.
Forums: The forums will be up and running next week, and should contain the previous postings/threads. ' @flat furnace
Oh ty
No problem
The accounts.ashesofcreation.com/... still has some issues where it times you out. Until it is fixed you should be able to simply refresh your page once or twice, and it should work 
"So we will spend January making sure that Sieges are ready for showtime. This means that Alpha and Beta backers for the MMO can expect to see some testing near the end of January."
What does this exactly mean now? Will alpha and beta backers from the MMO be able 2 test castle siege at the end of january? i thought only alpha1 backers get entrance first?
It’ll probably happen similar to the BR where they open up play testing to larger and larger brackets, except expedited
Which is probably because the mode needs twice as many players as the BR
So shopping cart is messed up, it either times out or when it is purchased the shop will remove everything from the cart
When in doubt always read #news first. Web Accounts: We have been working to resolve the migration issues with accounts for the website, these issues may take until the end of next week to resolve, and we will be extending the December cosmetics to allow players ample time to access those if they cannot currently. Username recovery and password recovery options are being worked on and we will send out an email when those are complete.
Forums: The forums will be up and running next week, and should contain the previous postings/threads.
Yeah mate I read that, this is a different bug has nothing to do with migration.
Hey, will the "stamina" system be a thing in the actual MMORPG ? I just remember how super annoying it was/is in ESO and I hope its not gonna make it to the mmorpg
If it’s like battle royale running won’t take stamina but jumping and certain attacks will.
Any toughts on what the END game will be for PvE?
So there wont be any raids?
Or any type of pve in instance
That sounds like an interesting concept
Also will the game have sharding?
actually thats a generic sandbox concept that already failed in every sandbox mmorpg. I hope they are planning more content then "just" node and node wars
caravans, castle sieges, gvg, territorys, leveling node which is pve content , fully open world pvp minimal safezones, l
caravans, castle sieges, gvg and terrirotys is pvp content. node lvling and open world bosses is pve content
no
yes
everything there is pvp except the specific one i listed as pve
unless castle sieges is for you the horde mode
horde mode is probably pve content
you sure?
I think I got some monster coins from the Kickstarter thing
ah ok
horde is the test version to feed info for the mmo
Horde is more about spawn generation and AI going wonky. Monster coin events will be very similar to Horde mode, but with the added bonus of player controlled monsters depending on coin level.
@crystal beacon The reason they are going with the node stuff and more sandboxxy is because they understand there will always be a percentage of content whores who burn through it all in under a week and then bitch "there is nothing to do!" This way there will be light content gaps for those that try to burn.
Yea I know that, but the problem is not really that this is a sanbox or not I see the actual problem that the game dont have any real pve content. And dont understand me wrong, Im a main pvp player but I learn my lesson already more then twice that the MMORPG Genre have lot more pve players then pvp
But making an pvp game doesnt mean that this is bad, its just that they are running it as a P2P
and I think this will end up same like Tera was
1 year P2P and then switching back to free 2 play because Tera doesnt had any content back then
Where did you get that there is no pve content. We have an overarching main storyline that will take you all over Verra confirmed. A whole mess of side storylines confirmed. And their take on dailies, call tasks. Open world and Instanced dungeons that spawn based on node type and location, all sorts of stuff that is outside of the pvp box.
Instanced dungeons confirmed? I though they sauid only open world?
No, mostly open world, there will be instanced dungeons and raids.
And PvEler wont like that open world pve content when they can be ganked by a guild
Yea I know that
Sorry, the forums are down right now or @simple ether or myself could direct you to the threads that answer all these questions already.
What I want to say is, that I dont think a Game which is more focused on PvP then PvE will be doing well as P2P model and im scared that they will change it after 1 year
and my lifetime abo wont be worth much
And we are coming back at you with there is no focus on one over the other. This is a misconception people are getting from the BR and action combat being one of the first visible tests.
to be honest, I hope you guys are right but I personaly I think, from the experience I made that an mmorpg which is not a themepark wont be doing well as a p2p
the problem with sanbox games is, that they are building the game to be a selfrunner and dont updating the game with big content patches
or those patches just need really long and the ppl just leaving.
That is why the official faq they call themselves a themebox. It is a wait and see. I think they are going about it the right way by getting pvp related issues out of the way first. Every other game that either added it as an afterthought or tried to separate the systems as to gear and loot has failed miserably. We all hope for this to be the one.
Youre right, we can just wait and see
As for content drops, they have said that they are shooting for small monthly and larger quarterly. Not bug fixes and such, but actual content.
Since they are not monetizing DLC, they have no pressure to make big grandiose things that take a year so people have to wait through droughts
really? wait where do you have that all? I think I saw the most streams
@simple ether may have his quotebin active. Mine is on forums or I would link them.
And there are a couple crazy few of us that have compiled it all and can quote most of it back from memory with the relevant links. Right now I am a bit handicapped, but the quotes are out there.
I wish interprid could just put all this informations on her homepage or somewhere where everyone can see it
Rofl, baby steps. They have to get through this first migration/integration first. And it has been struggling.
Unknown and Jahlon are well known human databases. Though personally I think they are both robots and the start of Sky Net.

Jahlon, just watched your latest video, I like it!!
is the servers down cause icant enter in launcher ?
Responses to tickets are sent and are typically less than 1 week in timing. If you are having challenges receiving responses you may want to ensure that you've added the appropriate email addresses to your list of known contacts. Often times these emails are filtered or even blocked by spam filters. Please also note that it is currently the Holidays here and that many of the team do partake in those.
Make sense, Thanks forcie, I have also read the latest update in the News tab. That answers it. Happy new year btw 😃
Thanks
should we be saving the launcher to a specific location
my defaulted to my program C:\Program Files (x86)\Intrepid Studios, Inc\Launcher\
Location doesn't matter
thanks elan
the website says me Error 502 to creat a account
Yea, account management is broken atm
wow, i couldnt play, keep saying that my beta credentials not active yet
for a week
😦
feelsbadman
in the live streams, they show PvE play but i've noticed only PvP seems to be available.
Ty
i keep getting a patcher system error, the procedure described in the FAQ doesn't seem to be working
how do i get the patcher to work ?
additional info
The patcher being excited is a known issue where there are multiple processes open from either intrepid or the launcher itself. Try closing all AoC related processes in the task manager (or restart your pc) to fix that.
The other issue I have not yet seen and can best be posted in #alpha_bugcrash_reports
@crystal beacon that's just me running the patcher from command prompt to see if anything changes. as for your suggestion, I closed all the additional instances of AoC but when i restart the launcher the problem is still there
I have a hard time resetting my pw. Got the mail with my nickname but my pw is not working and im not able to reset it.
The website functionality is going to be problematic for the next week or so. See #news for details.
lmao
Is there any information on when (and if) the EU Servers will be exclusively available trough my.com in APOC?
Just wondering because the first testing week i played with the Intrepid-Launcher and therefore with my Intrepid Account. Because my.com-Launcher wasn't available then. Just dicovered that my.com has a different launcher on their website now. If the EU Servers will be only available through the my.com launcher then my progress will probably be lost? Or will the Account migration to my.com be first?
Additional question, why is a seperate ompany handling EU to begin with? Does my.com own Intrepid?
Mainly laws I would say.
IS is self publishing in NA, but it seemed like it's too hard to do that themselves here in europe due to laws and legal stuff. (and maybe maybe My.com gives good monies)
and no My.com does not own Intrepid Studios
Both versions NA & EU will be retain feature and support parity though?
The game itself will be the same, yes. But European Accounts (and their support) will be handled by My.com
Urggh, and the Russian version is being handled by an email provider? Why is there no mention of this shared publishing on the official website?
Question, I know it's a long shot but going to ask anyway. Does anyone know if they their is any plains on add this game to other systems besides PC?
The website only mentions PC for the time being @modest basalt
Thanks @boreal granite
But then it seems like the website is missing crucial information anyway
Had there not been any problems with the account management on the official website, I would of bought it from there, then presumably unable to play in EU, if this Third Party is handling EU players. Where is an FYI "If you're in EU, please go here"
Right now you can still buy the game on the NA website. (even tho it might not be working to due #news ) and you can migrate your account to EU My.com later on.
You also can check aoc.my.com
for EU info
I'd prefer it just be under the same company really
@boreal granite Please watch this. He put alot of work into it and it explains the My.com/Mail.ru situation pretty well. https://www.youtube.com/watch?v=KGsXie8d8mM
But back to my question: Any information on when the EU Servers in Apocalypse will by only available through my.com?+
Nope, that information has not been released beyond 
The Account migration process will be ready before the release of the MMORPG tho, so that's just in time
Great, so I'll be giving all my personal information to a Russian P2W publisher with a dodgy reputation.... thanks
But whatever you wish, really
#ExitStageLeft
Cya in a bit 😃
Must be Russian...cause that would be the only reason to play on Mail.ru. And there is always the option of playing on Intrepid servers, you do have a choice.
Honestly, you throw your data and information away by using Amazon. Things could be worse than a european publisher
I trust Amazon more than I would Russia
how do you access add on items now that the website has changed?
The website is still undergoing migration. Many options are disabled right now. Look for them to slowly come online over the next week or more. Check #news for more info.
@quartz iris we are getting both in due time
Did we ask for Battle Royal?
Not necessarily. But the mechanics,graphics and other things are helping them perfect the mmo
What they see, hear and learn will make for a better mmo experience
I tried to sign into the website to see if I could go to the shop and get the early access buy it never worked for me .
I guess so. As long as it makes the combat good I'm down for it.
I am now just getting an error message every time I click on the shop.
@idle siren Is it safe to buy from the website now?
I'm waiting to buy my gf an A2 pack until they fix this thing
I am asking about NOW, because I'm afraid I will forget about it when the right time comes.
So intepud, please answer.
I heard you can purchase it. Just don't try to do. Anything else
I bought a cosmetic from web page (needed F5 a bit) and it appeared in my inventory
Wanted a horny goat 😃
I see what you did there 😉
Is the old forum down?
@dusk mesa and they answered about now. Ffs be patient, game still isn't even in Alpha. All of these bugs, including the website ones are to be expected. If you have anymore questions like that read the #news first as most of them are answered there.
Ashes of creation is not good sandbox game only themepark?
I have thir error. What can i do
the above shown answer
In short: Game is down till 11 Jan.
I have a question. How concerned is everyone with the mesh of “tab” and “action” combat. I for one enjoy the skill involved in an action combat MMO but if given the option to use tab or action tab targeting is obviously optimal. Am I misunderstanding how this will work in ashes? Will you be given the option or will only certain abilities be tab targeting?
Tbh it’s good, action combat normally brings a lot more skill set and skill cap with it. also it separates people outside of just cd and skill rotations, but imho the biggest issue with action combat games tends to be the lack of support classes due to the inability to tab friendlys, which tends to lead to either rng heals that don’t hit who you want or support classes that do hit everything and everyone and being bustedly op cough final fantasy cough the tab will allow a bit more precision in true support (not just heals) while also retaining the skill cap off action attacking
This is assuming it’s going to in some fashion be as such
Will there be capabilities to run a bandit gang of sorts? I'd kinda consider playing criminal if they have it.
Ambushing trade caravans and such.
Question, if I buy the $375 can I play apocalypse now or do I have to wait for the playtest weekends still
it's down for everyone until january 11th
awe, i had so much fun when I was able to play xD
can we get this new Cm in here any time soon?
Referral system still not in place? Will we be able to retroactively apply the affiliate? Please tag me if there is a somewhat official answer
@hollow rapids All we know: https://i.imgur.com/bEXLOLG.png
https://i.imgur.com/8PSzUiX.png
Stupid question - What phase of development is the game currently in? Alpha1, Alpha2, Beta1, or Beta2?
@mystic wadi The game has not reached any of those phases yet - Alpha 1 is expected to start in Q2
@stable plover
Thank You.
Sorry, I'm still a little new to ashes of creation so I have a few questions if anyone can fill me in..
- So testing begins 11th of January and the game's official release is February?
- Is there anything else I need to know about to play? Money for example or is the game 100% free to play and money is not required apart from in-game purchases.
@crystal beacon 1. Testing resumes on Jan 11th, Apocalypse's release is in February, not the MMO - Apocalypse consists of Battle Royale, Castle Siege, and Horde modes - I don't think the February release is meant to include at least horde mode (which we're expecting the testing for to start at the end of March)
2. Apocalypse is F2P, you can play it without putting in any money at all and earn cosmetics/embers that could carry over to the MMO. There are various purchases you could make for individual cosmetics / the Apocalypse legendary path for 10$ US for about 10 weeks it unlocks a lot more earnable cosmetics. The MMO itself has no box cost / no DLC costs, has a 15$ a month subscription, and has a cosmetic only cash shop (a boat in a pre-order package is for example a boat skin, you still need to collect the materials like lumber to build the boat at a shipyard, there are different classifications of boats and you need to match the skin to an appropriate ship) - There are various pre-order pack bundles available that offer Alpha 2 - Beta 2 access for the MMO (Alpha 2 starts in Q3 of next year)
Oh thank you for that
I have a better understanding. I appreciate the detailed explanation.
this is innapropriate
did they say wether the full release will be a full download or will it be possible to stream it like in some other mmo´s ?
I think I understand what he is asking, maybe. Some games upon release allow you to download a core portion to get you in the game, and then you can be playing in a limited fashion while the rest of the game downloads in the background. And we have no information on whether that would occur here.
@ruby swift thx
wat
no
thats not it
in some games like Everquest 2 the game downloads in the background while youre already playing
Also the games that do it have dedicated server farms. Most new companies use cloud services for their infrastructure now. It all depends on how their setup with AWS (current hosts) works. Whether they need to apply a full update with their client offline for everyone to download. Lots of technical details we just don't have access to. It will become clearer later.
On my account on the website it doesn't say i've purchased the explorer pack but i did...
are they still updating that stuff?
Hello everyone!! I need some help. Intrepid website says that i have no account to speak of. I spent a good amount of money backing this game for over a year now. I just want to play the alphas and betas. Support hasn't gotten back to me after 3 emails. Please help!
@molten shard I don't have a legit answer but the website is still not working correctly so I wouldn't be too worried. (took me 5 refreshes just to see my profile page)
as for gameplay dates here's a quote from Jahlon earlier today:
"
Jan 11, 2019 - BR
End of Jan 19 - A1 Castle Sieges
Feb - APOC Launch (but won't have all the modes)
Feb/Mar - Castle Sieges for Everyone
Mar - Horde Mode for A1 Backers
Apr - Horde Mode for everyone
Q2 - Alpha 1 MMORPG
Q3 - Alpha 2 MMORPG
?? - Beta 1
?? - Beta 2
"
Hey, I went to log in, and it said Beta Credentials not active yet, is this currently normal or am i doing something wrong?
@sacred token normal, the game isn't up atm it should be back on the 11th for the weekend.
ah so its universal, ok! thank you so much! 😃 i'll be sure to catch it 😄
Can you make guilds yet or how does this guild thingy work so far
You can recruit for a guild in #guild_diplomacy and #aoc-guild-recruitment
As for in-game, Intrepid has stated that the Guild system will be in-place for the castle siege at a later date and wont be available initially so expect it after more than a month or two from now
So I just have to make it in my name?
@simple ether I saw what you did there.
Thanks!
the castle siege will be inn NDA right ?
@solid silo Most probably.
Hi guys, just curious if there's been any statement on when Braver of World backers might get into the beta? I've been busy with work and not really able to keep track of the progress of the game but am still itching to try it and see how it looks!
Braver of Worlds have been able to test for a while now
The Ashes Apocalypse testing platform is free to play for everyone but Alpha 1 package holders get to test the different apocalypse modes before they are released for public testing.
the game is currently down until the 11th and will resumed for weekend testing sessions
Oh I see
Was there supposed to be an email or something about it? I never heard anything.
And who/how should I contact about getting access to that client for testing?
Thanks for your answers either way though, I suppose it's my fault for not keeping up. Hopefully they will still let me join, even though I'm late.
You should've received emails yes as long as your KS account and your ashes accounts were connected
So if you didnt id suggest filling out a support ticket notifying them that youre not receiving the emails
Will do, thank you!
Hello! i've tried to login several times today and i still just load and load until i get the error that it has timed out, currently trying to buy alpha aswell. Is there somebody who could answer this problem
Website is still going thru some fixes hard telling when the website will be fully up and running, it works for me sometimes but not always
As shadow stated the website is being worked on and an email will be sent when recovery options are operational
how am i supposed to buy this gem then :c
We should be seeing an update around Friday
^
Also they have said that all the current cosmetics will be held over so that those that want to purchase the Dec cosmetics will have plenty of time.
So there is no way around to only get to buy it?
You can try loading the site on a different browser or incognito modes sometimes that helps
Are the a-la-cart items wonky for everyone too? For buying just one cosmetic, i dont see the singles anymore
Site is being worked on so it can be a bit quirky
this is pretty fkd up tbh
Whew, okay I'm glad that there's at least some info here. I couldn't find anything on the AOC Twitter, couldn't access the forums since they're down, and for some reason the Reddit page was down as well. So the website should be up and running again on the 4th?
Where is that pic from? Is it in one of the discord channels?
That's a picture from his YouTube video
ETA on forums?
Anyone else getting this?
Website is borked
Is the battle royal down?
Everybodys dead, Dave
Is it possible to come in contact, or forward something to the devs for an older issue that never got resolved by CS?
kickstarter -> aoc account issues
its an issue that wont be fixed by that. I was already in a somewhat long dialogue with Bigbaby but he just went radio silent, and i assume he isnt with intrepid anymore
He used to be clad in yellow
Hey, @sudden kernel, I have been wondering, If a dungeon is in the ZOI of a node and it gets conquered completely, (all monsters, and the boss are dead) can the guild or whomever take over the dungeon? If not, What happens to it after it has been cleared?
Or @idle siren if your'e here 😄 
Wooooo
oof
Will we still be able to buy the individual items from each month's cosmetics if we are a Kickstarter backer (BoW holder)? I am logged in but can't buy the owl bear or the Ice Crystal Freehold without buying the entire package.
You should be able to I think, but right now everything is pretty thoroughly broken. For example, the only thing in my store is Kickstarter/Summer upgrade packages... some of which I've already bought.
Apparently they will be extending December cosmetics so that the people who are having issues right now will still be able to buy them. As for fixes though, we won't know anything til Friday.
I'm in the same boat, can only see packages when I should be able to pick things individually, just been expecting it to get fixed when the website's done
@lilac yew yea steven said they are extending the cosmetics so when the website is fully finished we will still be able to buy them
awesome I need my collection of Owl Bears
i need my Whiet mounts
Question to who received their Embers today, did you get your Name Reservation, too?
Also did KS backers get embers from +BoW pack?
I don't think any Kickstarter or Summer Backer plans had embers in them... unless I'm not understanding what you're asking.
i made an account but it says that "beta credetials not active" could somebody explain what this means?
@simple ether ty
hard to choose voyager or voyager+ 
just get voyager, and u can always decide to upgrade lol
guys help me pls i have a problem
when i launch the intrepid studious launcher an error message appears "launcher error"
oh i see, thank you for the information 😄
Np!
What's the plan for release now?
Anyone heard any updates since they brought the servers down? It’s been radio silence for a week now...
Kk, just not as much as a peep since they announced BR would not be continuous anymore doesn’t bode well. Hopefully we’re in for some good news!
what's going on with the store i don't see any of the new items
@lone hawk just scroll up a bit in chat and you will find the answers you seek. -- but as a QR, they are working on the website right now and Dec. cosmetics will be extended when site is finished so those of us that want them will have time to get them.
@supple drum ok thanks I'v been keeping on eye on the the store and here but I guess I missed it, I saw hey mentioned that they were extending till the 11th, but hadn't seen any other info
Does anyone know how I can redeem a kickstarter code and link it to my account on this new website?
why am I no longer able to log into the website using my account?
@compact steeple Use your username, not your email ID
I dont know what that is, I have only used my email address since day 1 when I created the account
@compact steeple You set a username when you create your account, so I'd recommend checking your emails for it
Additionally, the game servers are offline until 11th Jan
Testing and all
LOL, I tried testing one time, and it was terrible, I just want my money back but I know that wont happen ... they have made this a PVP game and basically decieved everyone not interested in PVP
I got in, and it seems to not associate kickstarter at all
@compact steeple Eh, right now, they're testing combat mechanics hence BR and upcoming Castle Siege. We had PvE in Alpha 0. We'll be getting PvE testing few months down the road for Horde mode. It's just that they want to ensure combat is working.
And right now, they've ran into migration issues, and are working on getting them sorted out as soon as possible. We can expect an update tomorrow, or a day after depending on their side. I'd suggest sending in customer support ticket just in case.
AoC will not be a PVP game. It will be an MMO. They have released a different experience for now named "Apocalpyse" to test a multitude of things (pinned by Alluring in this channel) which will only aid the development on the MMO that is scheduled to come out before 2020
And as Deadmansprice noted, it will not just be a BR experience, that's just the first part. They will also include a PvE mode for all the non backers in Apocalypse with the Horde mode.
@compact steeple Why are you still saying "they turned it into a PVP game" after you mentioned yourself that it is just for testing?
Also, you can ask for refund if you want. I did once.
<@&257269635559194625> With the changes to the website/store front. I can no longer find a way to purchase just the cosmetics for month. Only the packages with game time+cosmetics are available. As I do not need any of those, is there any way to get just the cosmetics as we could with the old website?
@stable tapir once the website is fixed we'll be able to buy the addons for this month, they also will be extending them so we have ample time to purchase.
I recently (on the 14th of December) purchased the Arctic Prowler as well as the Frostguard Cloak off of the cosmetic shop on the site. I did this before the website migration took place and I've been looking through my purchase history on my profile, but the items are not showing up. I dunno if it's worth noting, but I did use PayPal for the first time to buy those items (all my other transactions have been through my debit card). Are there anyone aware of whether this is normal or not, or whether I should contact support?
@flint barn Account migration is still in place, so I think you should wait and see if the items get linked to your account when it ends. If they don't, then submit a support ticket.
Linux support?
@fickle kite Wiki says it "may be possible in future", but I'm pretty sure it won't right at launch
So guys, quick question, because i recently found out about aoc and was like many immediately interested and hooked so i was thinking about buying the Wayfarer pack but from what i’ve read on discord the servers are down atm, so my question was that if i buy the pack now would i encounter any problems or would it just be delayed?
The game that is down is Apocalypse which is free to play so owning the pack won't affect you playing the game once it's available
The mmo testing phases are expected to begin in Q2 with the alpha 1 test
As for when you should buy the pack I'd wait till intrepid updates us on the status of the website just to be safe
@crystal beacon actually the way I read it, AoC will be a PvP focused MMO with certain PvE elements.
I think you switched pvp and pve
yeah you read that wrong
AOC will be a PvX MMO where both PvE and PvP will play major roles in the world. PvE will build up, PvP will tear down , and thus the world is constantly changing. Having one without the other would cause the game to become stagnate which is not the intended goal. PvE activities will sometimes overlap with PvP activities (such as the caravan system) and PvP activities will sometimes overlap with PvE (such as building up the nodes surrounding a castle).
@simple ether is the intent for apocalypse to continue running parallel to ashes mmorpg once development has concluded- or are they planning on shutting down apocalypse , perhaps integrating that pvp gameplay into the mmorpg to consolite the player base into one game / one server? Or am i making the correct assumption in assuming its still relatively unknown since its a ways out?
@keen raft not to answer out of turn. But as I understand things apocalypse will be persistent with embers and skins won there carrying Into the mmo for players who decide to play the mmo
Sure its stand alone now, but has integration components, is the intent to keep it running even after the mmorpg has released?
@cobalt zephyr i get that part for sure, i know that piece crosses over and skins/embers. But i'm wondering if they will shut it down on launch of the mmo to force that player base into the mmo and incorporate apocalypse into the game.
@simple ether ah ok, so it is possible 30 weeks post feb launch they may not continue it if not viable or if the strategy changes.
Okay, sounds good. Yes , aware of how sieges work with nodes etc. Just didnt know if they were planning on doing apocalypse style maybe
instanced pvp in the mmorpg and shutting down the apoc to shift player base.
Sounds good. good to know. thanks.
Anything new?
Like any new announcements I mean
I last checked on Friday if that helps
where do you download beta after purchase?
are servers down rn? i was away and i cant seem to log in
read 1 message above
@simple ether is it TBA?
To be annouced like it's coming out this year as i've read right?
oh im dumb af, ty @trim quest
no problem, can happen to all of us
ait
This link was what I was looking for as a backer and noob: https://www.youtube.com/watch?v=pceu1wZpMI8
Is the Website fully working now?
Ok... nothing changed for me.. still no working shop
so can players be kings of nodes?
Yes, if they play their cards right.
Each node type has a unique way of becoming a leader.
Scientific = Democratically elected
Divine = Religious leader based on religious participation
Military = Arena Combat
Economic = Money is power
ew democratic 🤢
did we lose all referral earnings from kickstarter times or will that be restored somehow in the future?
hey guys. I was "scouting" AoC for a long time but kinda lost it amidst many things. Looked back into it and I see that My.com will publish the game in EU. Have devs talked about that? I might be wrong but that seems like a huge mistake. Is there anything I can read about it?
@hard karma they have talked about it. i'll see if i can find it somewhere.
there is some more information as you read but it starts out asking about My.com. I believe they also mentioned in in one of the past couple livestreams to address the community directly.
Abandon all hope @hard karma
@hard karma also here is a video from @crystal beacon about the topic.
@proven arrow Thanks for the message. Things have been crazy IRL so I haven't been staying on top of things as much as I would have liked. Just be waiting for the fix then
How long does it take to transfer my shop thing?
I am Kickstarter Backer but it shows nothing in my account
The website is broken. They're working on a fix. I'm in the same boat as you with the site not reflecting everything I've bought, and I understand how insanely frustrating it is. 😦
It says it take hours, but yeah dunno
It's been saying it will take hours for weeks now.
oh ok
let them say they fixed the website before being worried
are the refs not active yet?
What’s an mmo when you have AOC battle royals
are get getting an update?
it's 1:44am in england here....
i'm so tired i cannot form sentences.
are we getting an update?
Doesn't appear so
shame 😦 been so much negativity around here and reddit, would have been nice to get some proper communication to help cull the ney-sayers.
The only communication confirmed is the 11th, so any additional communication was not guaranteed. Relax
ah I see, I was under the impression we would get some form of communication weekly.
There was a vague update about the possibility of an email going out at the "end of the week" so that's about all we were told.
will new cosmetics be revealed at the next live stream? i want to buy a pack but im just not a fan of this months cosmetics so i want to see if i can hold off buying one more week to see if i like the new ones better
If I had to guess, I would say prolly not. So many people have broken stores right now, that they said something extending the cosmetics for December
but I know nothing for sure, there's a good chance I'm wrong.
@cloud ocean the cosmetics from last month will carry over, due to the website/store going down Steven has already confirmed this. You wont see anything till Feb regarding new cosmetics
ok, guess ill be getting those then
were we supposed to get an update on anything today?
no
The only update that was expected was one concerning the website. I just tried it and it seems to be working a lot better than before. Not getting a 502 anymore, and I'm able to access the shop.
So I just recently stumbled upon the glory of this game
Can someone give me the run down of when we will be able to play in Alpha or Beta, and what we need to do in order to be able to play in those?
so steven is late on giving that update, @simple ether ?
@tranquil shore Afaik this wasn't a guaranteed update. The one we can surely expect is on the 11th along with APOC release
Depending on where you are from, the end of week is either Saturday or Sunday (he didn't say work week...). So we still have a day or 2 to get an update before the 'end of week'.
I am hoping we get an update soon though. I am going through withdrawal! Sheesh.
This has been a very long drawn out period of silence
Sorry they are working?

Hopefully!
@shut mantle I agree, but i think a lot of us thought end of business week was implied since a lot seems to fall with them on the friday! I know @simple ether had been mentioning friday to a lot of people in the question forum, I suspected it would be if not a full update on Friday at least a break of silence. I'm sure they're working hard on a solution. Didn't think a one line update would be out of the question though even if the solution isn't available yet.
My guess is they are waiting for the new spokeswoman to take control of that on Monday
@shut mantle Perhaps, but if they wait until monday they will effectively break the promise of a update by end of week. That would be a bad PR move . Early in the development of a game, deliverables /promises mean a lot. They need to maintain the faith of the consumer base. Do you think maybe she'd just make the announcement sunday instead? I wouldnt be surprised , or I would think Steven would sunday if she wasnt ready until monday to at least break silence before end of week .
@shut mantle Something is happening with the account migration today though- all my purchased items have been 'removed now' from my account it seems and are possible 'in transit' , my apocalypse earned rewards are still showing.
What you want them to say? We an't ready yet hold on to your panties dont let them get in to a bunch, We will be in touch Thursday. (Rhetorical)
@craggy coral "We are currently "on track OR "slightly behind" etc for our website migration and goals for the end of the week. We "still" or "do not" plan on having the website migration done before "x" date. Thank you for your cooperation? Not rocket science, doesnt really justify the response you made there. But since you asked the question- i
'll answer it.
@craggy coral especially when a lot of the community was waiting all week for the implied Friday update.
Hmm I guess I didn't see anywhere that they were going to give us an update at the end of this week, I saw Jahlon mentioning it a lot but I wasn't sure where he got that from
Never heard them say Friday update but Friday is over.... soooo.... next topic??
Saturday !
Yea thx @stoic garnet
When we can expect to see more information of still missing four classes and professions? Has IS announced some kind of roadmap related to things like this? And if there is something like that already announced, from where I could find one? Thanks before hand.
I guess that's true on the update. I guess those updates just didn't matter to me that much to be concerned about them, but I'm sure it concerns others
@simple ether And Alpha1 will be on Q2?
Anyone know if all caravan can be seen as if like 10 ppl running them in the same area and same time ? So I can attack like all of them in the same time !?
Hmmm so it can’t be Zerg !
Well, by all means you can probably drag your entire 300 member guild to zerg a caravan, but would that really be beneficial?
We don't know how man people we will need as a minimum to escort/start a caravan run right?
I hope there won't be any indicator that shows how many people are defending when you enter the zone as well.
Oh, so the owner of the goods just ships it and that's it. Yea, sounds logical
Should my Kickstarter purchase be reflected on my Profile on the website?
Any new info guys? Thought we were supposed to hear something but don’t see anything in #news
Maybe I was mistaken?
Well they use PlayFab, that is not good at all, but I guess they are poor so, they habe to pick a existing Endpoint
just curious why it is so hard to copy permissions 1:1
@simple ether I was correct in thinking they said there would be though right ?
Maybe I had my days mixed up I know Jan 11th is the beta
so they bring back the Old Website?
Ah well...as simple as an update is and we can’t even get that. I know it’s not world ending but that’s gonna be it for me on this game. They just seem lazy and unappreciative of the community that’s backing them...super unfortunate had high hopes for this game
@simple ether do they bring back the Old Website/Forum?
hope I get my KS Rewards back 😦
Someone actually have their KS Rewards?
Currently I don't have access to my original account which bought the 500$pack for A1 access and cosmetics with it
how to i create an account with kickstarter rewards
or i guess add my kickstarter stuff to my account
Hmm. I'm in the same boat as Axar I think. It still just says 'user not found' when trying to login to my old account. @copper phoenix Not everyone has their kickstarter stuff added and I assume they're still working on it. You can put in a ticket if you want though (although I've been waiting for weeks now) and keep up with the news. Hopefully it'll get fixed soon.
@simple ether Out of curiosity, have you heard of anyone else with the specific issue of getting a 'User not found' when trying to login? I know they're still working on it, and I'm being patient, but I was just curious. I recall always having to use my e-mail (/intrepid account?) to login to the old forums because my username never worked for me.
Okay, thanks. Hopefully I can get some help with my ticket. Thanks again.
is this game playable right now if I install the download?
No
rip
Well, hopefully they will give us an update by the end of Sunday to get in under the 'end of next week'. If not, we can always light up the torches...
I haven't been brave enough to try, but does anyone know what happens if you buy something in the shop you already have? Does it give you an error message, or would it really let you buy the item twice. I don't actually intend to find out as I don't have a few hundred dollars to chance, but I thought I would ask in case anyone knew.
hello anyone here ?? i download the game but i cannt log in some failure Authentication............ what´s the problem ?
Servers are not up. We all need to wait until the 11th.
@simple ether Okies, thank you kindly.
I added my Code, to my Account and had the KS Rewards on the Old Website, just new one says "No Items" so I asume, we wont see any fix til next Beta?
website is currently fubar, wait until a big fix
Is it possible to change my username on the website?
@turbid egret as far as we know yes
Any Intrepid / Voyager plus buyer can ensure me whether or not u got ur name reservation?
Did you get yours?
It is, it appears under Others tab.
KS backers already got it
But intrepid / voyager didnt... apparently
Will we see some improvements to the melee combat i wonder
to make it more strategic and impactful
It's not strategic atm because the BR is typically fast paced. Combat will get more strategic with the MMO. As for impactful.. not sure
hellow
Anyone can tell me why i purchase the pre order pack and when i try to connect the following message apears: "Beta credentials are not active yet"
i cant login into the launcher, any ideas?
whats is Q3/Q4?
omg, i cant play untill jan 15 at least?
so i pay just to wait? cant play pve?
Nobody forced you to pay... 
it truly surprises me how people buy something and then ask questions
in the quests in Apocalypse, there was a quest that mentioned the Golden Cloaks or something... an order that brought an era of peace by fighting the corruption, anybody's got a screenshot of that quest?
im sure i have prob missed something what's the Embers about on the website
is the battle royal still down?
until the 11th I believe was last I heard
@deft copper yes until Jan 11th . They are having site migration issues with transferring of data and are working on that as their focus atm . We were supposed to get a update sometime before the end of last week . But we unfortunately didn’t get one.
Lots of broken stuff
Lol @simple ether wow really . Why wouldn’t it go in news . So inconsistent . Ok thanks 😃
why cant I log into the website?
So in account details it doesnt say about the lifetime subscription is this ment to be?
Things are missing at this time. Perhaps an update on Friday.
thanks
Hello, I see that the combat style at videos of the Alpha on pve is different to apocalypse combat style. Wich will be the final combat style for the game when it finally release ? I ask because I like most apocalypse's combat style for both pve and pvp
Trix, the combat in the MMO will be more like the combat seen in the MMO footage. however, heavy action combat elements will be incorporated into the combat from Apocalypse
and the action ability range will be in line with normal MMO ability ranges
of course, it's all in pre-alpha.so it'll be much more polished!
The plan is to make a hybrid combat system that incorporates both action and tab target
We have a while before seeing that system come into play
Ohh that sounds good
I don't like much tab target combat system, but sure will be action combat when doing pvp right ?
You will be able to choose skills that are action based but you can't go 100% action
Ohh now I'm curious about how it will be xD
well, noooow you wait until the system is implemented for testing
A slow tortuous wait
Yeah hahaha 😄
Is the Combat in Apocalypse the same as the actual game?
@tidal scroll No. The final game will have a mix of action and tab targetting.
Last year in the Alpha 0 test, we tested out the tab target combat for the MMORPG
With apocalypse and the BR we tested the action combat side of things
the final MMORPG will have a mix of both Tab and Action resulting in a new hybrid combat system for the MMORPG
You'll have the choice to use whichever combat system and its pertaining skills to suit your playstyle
but.. you can't go 100% of either
Nope.
Well, it will be interesting to see which one is actually superior or has advantages over the other. It would for example be a incredible advantage to be able to chose tab targeting for ranged weapons over real aim
yeah, but theres gonna be pros that take action combat to the next lvl
so it should be fun with everybody playing differently
I personally prefer to tab target as I've mainly played WoW all my life, but I'll probably swap the options every now and then to spice things up
Can anyone buy cosmetics seperated from the packages on the website ?
No matter how pro your aim is, a 100% hit Chance will always take the top spot
If you are pro enough to have say 80% accuracy
and the action damages 200 vs the tab damaging 100
that persons best choice, if the target is above 100 hp, is the action
@lyric osprey I've been trying to find it too. I really want the ones from this month but I can't find the location to buy just the cosmetics. Only bundles that include access.
@teal junco you need to purchase one of the packs before you are able to buy the cosmetics individually. They are tiered so the base back will only have the cloak in it while the highest one has everything in it
once you have purchased a package you are able to purchase any of the following months cosmetic associated with that tier by itself
@flint sable I already own a braver of worlds pack from kickstarter. I've been able to see the individual cosmetics on the previous website. Just not the new one.
then i'm not sure about that, i have seen that there has been issues with kickstarter account with the new website. It seems that not all of that has come over or if it has there is something up with it
Awesome. Thanks!
i get that there are going to be up to 5 nodes that become Metropolis when this 5 Metropolis are set how much can the rest of the nodes grow up ?
@simple ether nice vid about taking down the br decision :D
people who pre-ordered get free embers? i just checked my account and it says i have 11k embers?
are you kickstarter/summer or did you buy your pack afterwards?
Any pack that was released after Summer/Kickstarter has Embers in it
after, i bought it this october
@restive cove <@&257269635559194625> Any estimates on getting the referal system up on the new website? I want to bring my friends on the ashes train soon, but also want to get the referals 😄
When was "Yesterday" in that message?
Critical hit 😂
☠
Jahlon I am talking about making new referals
Is there a link or some official information someone can point me towards about the 'roadmap' for alpha and beta testing dates? I just bought the two 250$ to get into the persistent alphas and I discovered through snooping around that the alpha 2 isn't supposed to be until Q3 of 2019, and I was hoping to find out if there was better info out there
A1 hasn't even started yet
Thats fine, but is there a link or something someone can send me where I can see persistent information about when the dates are supposed to be?
Jan 11, 2019 - BR
End of Jan 19 - A1 Castle Sieges
Feb - APOC Launch (but won't have all the modes)
Feb/Mar - Castle Sieges for Everyone
Mar - Horde Mode for A1 Backers
Apr - Horde Mode for everyone
Q2 - Alpha 1 MMORPG
Q3 - Alpha 2 MMORPG
?? - Beta 1
?? - Beta 2
ty
Why buy into a gane for over 500 bucks without checking stuff out first???
It's mostly for cosmetics and being able to help support fund a game before it's initial release.
It's optional, too.
I chose the biggest option because there are tons of people who are working incredibly hard behind the game.
And while I only paid a small fee, just knowing it's going towards development and supporting the team, makes me feel really good about my decision.
I haven't checked yet so by some miracle are the forums up yet
I haven't had luck with the forums, unfortunately.
sigh
Hopefully soon. :<
hopefully before nodes 3
But didnt we already support developers with a kickstarter?? I would lije to see some more of the mmo before pouring more money in but hey
That's a fair question, tbh.
For the people who missed the kickstarter, that's what the option is on the site.
I completely understand wanting to see more of the mmo, which I am sure we will be able to see soon, too.
I'm eager to see more content, myself.
Hopefully soon.
😃
Jep me too... really looking forward too it. But dont wanne get my hopes up to high though
Completely fair. 😃 I'm just eager to learn more about classes. .___.
Because I can afford it?
Its a game I want to see take off and if that means giving the devs money while I wait to play, so be it. It's part of the process.
I've been playing MMORPGs for 15+ years and this is a new twist on a dying genre. This game is probably one of the last MMORPGs I'll ever play. Spending 500$ to see it take off while the 'getting is good' is not a big deal.
@pallid vigil
Don't need to @ them.
It may not be a big deal for you but it is an expensive pricetag for people who cannot contribute that much.
They just want to see more content is all, which is completely justifiable. 😛
But for you and I, it's really nice to be able to help a company out.
Especially if we do have the funds to do so.
I @ him because he asked me a question.
He asked me, I answered.
Thanks for being apart of the conversation though.
He asked the chat a question is all.
Whatever you say.

While i appreciate the enthusiasm folks let's leave this channel to questions with factual answers regarding ashes
Not personal opinions on matters
I personally think it was a question where opinions could be applied. Our reasoning for backing a decision, especially one like this.
I'll refrain from answering it again.
Also I don't see the harm in answering a question where the decision is made by it's customers
😀 Yes but due to it being a question with no exact factual answer it should be asked in a conversation channel as it will have many different answers varying per person.
Exactly
to the conversation channels with you
Lol bye
Have we seen any gameplay that is not within the "apoc-world"? Cheers
Alpha 0 had gameplay prior to the apoc world
Sure there is. It's called receipts.
**Reminder **
To minimize repeat questions please try the following;
use /wiki to search for the topic of your question to see if there is already information available
#news -For news of upcoming streams/updates
After you have checked those locations and still can not find your answer feel free to ask them here.
If your question could not be answered or found on the wiki - keep an eye out for the next Developer Livestream forum post so you can ask your question in the next Q&A
Questions and answers should be related to Ashes of Creations and be factual - No opinions or rumors
Please take discussions/opinions to the following channels;
``` [#general-discussion](/guild/256164085366915072/channel/257293098915332096/) or [#aoc-discussion](/guild/256164085366915072/channel/256164085366915072/) **Thank you**
**Welcome to the Ashes of Creation Community** ❤
I googled for it and got to see some great stuff that I completely had missed lol. Cheers.
so wait, I'm sorry for asking redundant questions, but will castle seige be available to beta testers at first or no
Thats alright, initially its supposed to be Alpha 1 testers only but that may change depending on developer decisions
Now to be clear, when you say beta testers are you referring to individuals who purchased the packages with beta 1 and 2 access or the free to play beta testers? @winter canyon
So how Kickstarter can upgrade badges now?
the shop shows still standard packages
The site is still being worked on with a new dev team to assist in the repairs, some people can see the upgrade options and some cant.
For now you just have to wait until the devs provide an update on the website status
also hope they allow us to change Email Address
because it shows my old on the left, but the new one on the right
Thats odd, well the option will be available once the systems are working properly
@crystal beacon I have the same issue
@tulip hatch free to play
Alright then no you wont be able to access the Siege modes until after closed testing has taken place once the devs feel its stable enough itll be available for public testing
this cycle will repeat for horde mode as well
got it, thanks for the info
youre welcome have a nice day
you too
can't buy individual cosmetics for this month, what do?
The website is being worked on, the cosmetics are being extended until website issues are resolved so theyre accessible to everyone!
So worry not friend you wont miss out
thanks @tulip hatch ❤
it's a fact
they will publish it in europe, not in the states
but as the game will not be region locked, you can still play on american servers
so at the moment a states' server isn't confirmed?
What he said 😉
I'll try it for at least a month... if it doesn't deliver, then I'll go overseas
a VPN would then perhaps be interesting... depends on the ping of the East Coast servers
What's the status of the Forums?
is the game up right now?
@stone cobalt The forums are still down. They're still working on data migration.
@jagged tide the game's not up until 11th. Refer to #news for more details.
thank you very much. i just lost in all this infos 😃
Can we get some more consistency in the marketing medium channel used for communication ? @tight gale waiting all week post Stevens last news update and then when it came ( on Sunday not end of week ) I had to dig for it . Why would we have a bunch of news update s in news then random updates we wait on all week in the discussion tab not even pinned - should we expect more consistency ? See example
Don’t want to have to dig for updates in the future . 😃
It actually is pinned though
Is it pinned now ? To discussion?
It has been, in #aoc-discussion
I remember yesterday people being told to look at pins for the update
Ah well at least it appears to be pinned now . Even still , why discussion ? When everything has gone through news channel - and the latest piece on news says “ update by end of week “ and then there’s no update there . It just doesn’t make sense .
And Sunday is within the week. Monday is the start of the week.
Told by who to look at pins ? From other discord users ? Or the devs /CM somewhere and I can’t find it ?
Other users after the fact, whenever anyone asked about an update
Yes . Exactly lol
That’s silly . The communication should be directly below the latest news as the next update . I shouldn’t have to “ dig “ .
we always encourage people to check pinned messages for any information
These updates aren't always in news as they more often than not sent after someone asks steven a question in the normal channels
@tulip hatch and that’s fair . But when the main dev updates are all in news and then a random post in discussion gets pinned in response it just makes it harder to follow and doesn’t really make sense from a marketing consistency stance for communication to the player base . If I scroll through news I should see all the latest news updates as they roll out . That post was definitely news it was the update that’s not even debatable .
@tulip hatch that’s the challenge with one off responses . I enjoy Stevens communication . But official communications should be posted consistently when they are directly related to news in the community to the player base .
😄 i understand that, we'll be working with Maggie to organize and streamline updates more clearly but it'll take some time, so bear with us while we figure things out!
I suppose I just find value in having the news communication from official devs all together . Maybe I’m alone on that . Lol
For sure . Sounds good 😃
Guys, please keep this channel for questions and answers only.
If you'd like to discuss things please go to #general-discussion or #aoc-discussion depending on the discussion 
@crystal beacon it was a question
my user and password for the alpha would nto work for the last one any ideas? i have emailed intrepid several times (5 to be exact ) and hanve messaged mods here with no responce, payed 500$$$ for the alpha and not getting help> can anyone help me here
The game's not up right now
when it was i couldnt use it in december.
was wanting to know why or if it was brok
When did you try? Because it was taken down towards the end of December
Were you using your normal website account or did you create an account like emails at the time instructed you to do?
Because that was during a time when you were supposed to make a new sort of account purely for testing, which would only be used for a short time
Anyone able to explain what the compendiums are?
I'd go for the real world definition but the real world seems to be dellusional sometimes
@crystal beacon A compendium is a collection/set of things - I'm not sure about the context of your question
One of the items on the website mentions a compendium, I believe it's something to do with the Legendary path
Yea, this
I assume Compendium in that case describes the legendary path as a collection
Yeah, the season 1 item in some of our profiles - any chance you can get a 100% verification on that @stable plover?
The first season of Apoc is called "The Exodus" so I think it's a pretty safe bet, but yea 100% confirmation would be needed otherwise
does any tier of backer get lifetime legendary path? or is the first "season" the most that any backer tier gets?
I believe any A1 backer tier got lifetime, but I can't remember for certain, it was said on one of the recent livestreams if you're able to go back and look
A1 get APOC legendary lifetime. A2 and below get first season for free.
nice, thanks for the info
Where can we expose our suggestions?
Depends a bit on what sort of suggestion you have. For game design suggestions I would usually have recommended the game design section of the forums, which are currently down. For a large well constructed post the AoC reddit wouldn't be bad in the meantime. Ashes Discussion is a good placed for it to go if you have some sort of suggestion that you want people to talk about (assuming the suggestion is Ashes related, Community discussion would probably be reasonable if it's not Ashes related). If your suggestion is something like 'You guys should fix bug x by doing y' it probably goes in bugcrash reports with hopefully a bit more detail.
When will alpha 2 be out? Roughly
The estimate given several times is Q3 2019
@keen raft I didn't know Sunday was NOT the end of the week... Wait, it actually is 
I think that is about the first time that they do an update on a not news channel. I guess people do really pay more attention to the bad stuff rather than the good. Even if Steven did post an update in #news there will still be people wondering where the update is.
@strong nexus During December there were a lot of issues with the game and many people weren't able to play it. There isn't really a Blizzard level support team (i think it is 1 guy or something like that) and there was a backlog of 9k tickets last time i submitted. It takes time to go through all of them.
Patience.
do I need to buy the wayfarer pre order to start playing
currently nobody is able to play, on the 11th and forward every weekend they will be doing limited testing of apocalypse, Alpha and Beta testers might or might not get invited depending on how many people they need. @cosmic yew
oh, gotcha.
Does anyone else have extra embers on their account?
Quite a few people do currently, we've passed it on, but drop it into #alpha_bugcrash_reports either way
more than 2 account still no key nice
hey, im going through the AmA atm but due to time zones I couldn't ask my question
did anyone ask why they chose to release apoc as a standalone product? also how much resources are expected to be funneled there as it needs balancing and such to be an actual product by itself
considering the mmo will have gear and other variables balancing should be different from the mmo to apoc
She will be back 10:30 PST for more questions
thank you, i will hopefully get to ask my question
Roughly 8 hours
Yeah, I found the conversion
I just was asleep last night
I'm in Bulgaria so I'ts gonna be 8:30 PM for me, and last night's AmA was after midnight I think and I was sound asleep by then
Watch the last 2 or 3 streams and you will get your answer or just watch a youtube recap video @true delta
@true delta They've answered your question already, initially the testing was for a small amount of users.
Having Apocalypse as a standalone provides the devs with numerous benefits ranging from allowing better testing, more data etc. to working as a marketing strategy. Battle Royale players that normally wouldnt touch an MMORPG might find interest in trying out AoC because of Apocalypse and the way they are connected.
Regarding the second half of your question, Steven confirmed during one of the streams that a small part of the team will be working on Apocalypse.
I see that's good to know. It will continue to stay as a standalone product after the MMOs release, correct?
That is what they currently intend to do, correct.
I'm not comparing to FN at all, I don't mind the standalone product. I was only curious about the manpower required to support it since if you want people to actually like it you need to either set stats to what you're balancing in the MMO as a baseline for the BR so everyone is equal and you can kill two birds with one stone, or completely rebalance it separately
As Intrepid have stated a few times already, everything in the BR is basically MMORPG assets that are modular (meaning they can be tweaked/adjusted depending on the game mode/game type)
No, no I was talking about numbers.
Getting to that
ah sorry :d
For example, let's take the shortbow in the BR. All the skins/variants are present in the MMORPG, it'll have its own unique stats etc that will require balancing/tweaking over time.
However in the actual BR itself, the shortbow simply functions as a weapon skin which deals a flat amount of damage (depending on whether you land a headshot or not)
Oh, so they're not balancing it the way I thought :D It is just a legit weapon in the BR
Oh well that makes the workload much lower, indeed
