#Purchased hasn't registered

14 messages · Page 1 of 1 (latest)

swift grotto
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Morning, Just bought Indianapolis and it let me join the track when I initally purchased it. Left the server and tried to re-join and it is still showing as if I don't have the track and is asking me to purchase it again.

swift grotto
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Also shows that I own the track on the portal, just not in the server list

grim knot
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Keep in mind there are 2 different versions of Indianapolis. "Indianapolis 2012" and "Indianapolis". The latter is used in ranked at the moment and has the oval

swift grotto
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Yeah, That's the one I bought, the oval. Followed the ink from the ranked server.

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Bought it again and all seem sok now. Very odd - I followed the link from the ranked server, done a lap when the transaction completed, left the server to come here and look for a set up but when I went back to the server it was if I hadn't just bought it, but i had been in the server. Was topping out at 270 with default setup so I didn't imagine it all.

buoyant pond
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well, having to pay twice for one piece of content is not okay

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@rugged wharf do you know who can help in this case?

rugged wharf
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send pic with steam purchase history and another one with raceroom purchase history

ionic torrent
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Nevermind - have it

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your purchase history shows you own both the new (modern) Indianapolis and the 2012 one

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you bought the old one in 2018 and the new one just yesterday

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I've now cleared your user cache, hopefully that takes care of it?

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let me know if it did not