#Error 404 whenever I try to access my driver profile or log into website

27 messages · Page 1 of 1 (latest)

signal brook
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Hello, whenever I try to access driver profile the entire game errors to a 404 page and same thing happens as soon as I log into the website. LewisBloom is my account and if this isn't a server issue (My friends seem to have access all ok) that others are experiencing I am trying to contact a staff member to have a look at my account.

It was working yesterday as I started the sim and got it all setup for the first time in years and even purchased a couple products.

thanks,
Lewis

dapper urchin
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send link to your raceroom profile

signal brook
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when I click that, the 404 image is what I get ^

spare galleon
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Hello @signal brook - looking into this

signal brook
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Thankyou! Hopefully an easy fix after yesterday I was eager beaver to get signed up to a few events in simracingGP

spare galleon
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@signal brook - it's working now

signal brook
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thank you! For future reference what was it and am I in danger of it happening again?

spare galleon
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What it was - not sure
What cured it - cache reset

Can it happen again - it would be an interesting investigation if it did, understanding what actions you do that might put cache in trouble

signal brook
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Ok awesome thanks, I kinda thought it could be a cache or such issue, Ive worked with such systems before

cyan sand
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Hi, i am having the same issue right now. When i try to enter on my driver profile appear error 404 page not found. How can i fix that?

dapper urchin
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send link to your profile

cyan sand
spare galleon
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Successfully changed 5644723 username to HTRFalcoRosso

dapper urchin
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♥️

spare galleon
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hhttps://game.raceroom.com/users/HTRFalcoRosso/

cyan sand
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thank youu for your hard work!!! now it works!

dapper urchin
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u have same issue?

potent vigil
dapper urchin
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ohhh

potent vigil
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If I encounter any issues however, I'll come back to post

potent vigil
dapper urchin
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@potent vigil dont spam multiple threads, post within relevant topic

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not to mention, dont tag me when i already answered in your topic

potent vigil