lelivre.

[jolly spire]

Please be patient

Our volunteers look into many questions every day; sometimes it takes them a little while to answer.

Pro tip: you can rename the thread title with `.tr <thread name>`

Make it descriptive, including relevant context, but also to the point. This way you improve your chances of getting a more relevant and specific answer.

[viral crystal]

Just saying 'désolé(e)' is more casual, that's all.

Both work, though you might change which you use depending on whom you're talking to.