#Non-Modded 2DS XL having an error screen

28 messages · Page 1 of 1 (latest)

stable gale
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My sister was playing animal crossing new leaf and was told to do a system update, and when she did this screen popped up on her console. I think her animal crossing file may have corrupted. She knows Ive modded stuff before so she asked me to fix it, problem is the error screen is showing a file that doesn’t exist on the SD card. The console has never had anything external put on it and really hasn’t been played much since 2020, and I don’t have a triwing screwdriver to pop it open and try to factory reset. Am planning on getting one if we cannot find a solution but would love any type of advice on how to fix this.

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tacit blaze
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It is definitely modded, that's a luma exception screen.

stable gale
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Yeah thats what I thought

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But theres no files on the sd card

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Its just got regular stuff

tacit blaze
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Does the error only happen when opening animal crossing?

stable gale
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She bought it brand new

stable gale
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And pressing any button will turn it off

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Ive tried putting some other games in it and it does the same

tacit blaze
stable gale
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I tried but its not pulling up the luma menu its still just stuck on the weird error screen

tacit blaze
stable gale
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I did

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But it doesnt have luma to begin with

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And i cannot add it to the console because its just stuck on this error screen

tacit blaze
stable gale
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Which is whats confusing me

tacit blaze
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Just put it into the sd card

stable gale
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I did

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Didnt fix it

tacit blaze
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Can I see the root of your sd card

stable gale
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I tried putting it on multiple times

stable gale
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Its just got the basic stuff on it

stable gale
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Ok so turns out it WAS a used console she got “refurbished” in 2020, she just thought she has gotten it used, and what happened was when she got it gamestop or the previous had taken out the modded sd card and then we got a new sd card for it

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So thats why I couldnt find any of the files for stuff in the sd card

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We took it to her friend who works with computers and junk and hes gonna fix it for us