My New 3DS XL's home menu won't boot (unmodded)

[meager badge]

The power off and update screens work fine, and will work like normal, but no matter what the home menu won't boot and it's just a black screen. I don't know what to do. i've tried looking around for local repair since i have a whole bunch of other issues with it but either they're too far for me or they aren't able to fix it. any help?

[jaunty beacon]

try safe mode update

[meager badge]

what’s that

[pliant patio]

Safe Mode Boot can be accessed when turning on the Nintendo 3DS while holding A+R+L+Up(DPad). This menu is made to update your Nintendo 3DS through internet, if an update previously failed

[meager badge]

oh i’ve already done that, my system is up to date and safe mode boots up just fine. it’s only the home menu that won’t load

[pliant patio]

Is your 3ds modded?

[meager badge]

nope

[pliant patio]

Do you have an SD card in? Try removing it and booting the home menu

This is all i can think about regarding software problems.
Maybe the button is broken, but i think it's unlikely

[jaunty beacon]

also can be lumabug, leave it on trying to boot for 30 minutes

[meager badge]

its unmodded

[meager badge]

i don't have an sd card in it

[pliant patio]

Damn idk what to do then

Sorry tho :(

[meager badge]

shit

[meager badge]

its cool

thanks for helping

[pliant patio]

If u have a new xl you can get it fixed in Nintendo america. If u live in Europe u can get other models fixed by Nintendo too

So maybe try reaching out

[meager badge]

yeah i know but it's $80 plus shipping and im broke 😭

[pliant patio]

If u don't have any important data maybe you can try rebooting the system to fabric settings (formating)

[pliant patio]

Yeah it's hella expensive 😭😭

[meager badge]

i've had this 3ds since 2015 and i have like a bunch of photos and videos and save data

[pliant patio]

Hmmm

Maybe you can try a local tech repair shop

[meager badge]

i've looked around but i like in a small ass city and i can't drive 💀

i'm planning on buying a used new 3ds xl and just transferring the data or smth

[pliant patio]

Yeah better option

Btw if you don't find good prices, try buying a japanese one and changing the region and modding it

They're cheaper lol

[meager badge]

thanks for letting me know

[dusky fox]

Photos and videos are on the SD and can be taken out at any time

Save data is also on SD but encrypted

[meager badge]

so i’m all good? i don’t have to worry about losing anything?

[dusky fox]

No, you do

Your save data is gone

[meager badge]

shit

i think i’ll be fine

[dusky fox]

Sounds like your NAND chip aka the whole console, is corrupted

That would be recoverable if you had homebrew but

[meager badge]

i don’t

[dusky fox]

Yeah

You could try reseating the motherboard to rule out a component not connected

Very easy way to rule that out

[dusky fox]

(Aka unplug everything and plug it back in)

[meager badge]

i don’t have that kind of knowledge but i think it’s the NAND chip

that 3ds has been dropped, gotten water on it, etc.

i was not a careful kid

[pliant patio]

Okay that explains it

😭😭😭

Not surprising, many kids got their 3ds/2ds at you ages. I got mine at 8, but i treated it like holy grail. The only issue I've had a crack on the hinge.
But oh god. I've seen everything. From consoles dirtier than a bucket of trash to batteries placed upside down.

I saw a 3ds that was dropped from a bunk, that resulted on the Top screen to be hanging off the console. INSANE, I KNOW.

[dusky fox]

Knowledge?

You don’t need any

Just follow a video/tutorial

[meager badge]

oh okay

[meager badge]

i got my first one when i was 6 and my new 3ds when i was 9

[pliant patio]

Damn