#Won't connect to FTP

4 messages · Page 1 of 1 (latest)

subtle prism
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I paid for a server, in order to access SFTP, to transfer server files. However, after it says that a connection has been established, nothing happens, and then the connection times out. Please can someone help me. I've attached an image of what it says.

tender spear
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Make sure you're putting the correct FTP address, in FileZilla you need to put sftp:// in front of the address to ensure it's in SFTP mode.

sftp://ftp.minehut.com should work

subtle prism
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It worked, thank you so much 🙂

tender spear
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you're welcome! I think I might write a support article for this since I've had other people run into the same issue, glad to hear it worked migyay