worn canyon
🎫 MINEHUT SUPPORT TICKETS 🎫
Submitting a support ticket gets you directly in contact with the support agents at SLG on the side of Minehut.
The team here can assist you in any matter, as long as its administration-based that the community cannot handle.
To submit a support request, there are two ways:
WAY 1 Email the official support email describing your issue in full detail:[email protected]
WAY 2 Fill out the form located on the website at: https://minehut.zendesk.com/hc/en-us/requests/new
IMPORTANT: Do not spam tickets. You will be blacklisted/blocked from the system, meaning you cannot submit another ticket again until you are unblocked.
In hours response time: 1 business day
Out-of-hours response time: 2-3 business days
Happy ticketing!