#My switch won’t turn on

3 messages · Page 1 of 1 (latest)

eager pollen
#

When I was playing smash ultimate the game frozed I took it away from the console and nothing happens it won’t turn on

drifting pendant
#

Initial Steps to Try
Charge the Console: Place your Nintendo Switch in the dock and charge it for at least 30 minutes. Look for a green light on the dock to confirm it's charging.
Check Power Source: Ensure the dock is plugged in properly. If there's no light, try a different outlet or power strip.
Inspect the Power Cable: Look for any damage to the power cable. If it's frayed or damaged, replace it with an original Nintendo power cable.
Resetting the Console
Soft Reset: Press and hold the Power button for 20 seconds. Release it, then press the Power button again to turn it on.
AC Adapter Reset: Unplug the AC adapter from both the console and the wall. Wait for 30 seconds, then hold the Power button for 20 seconds while it's unplugged. Reconnect and try turning on the console.
If the Console Freezes
Attach Joy-Con Controllers: If the console is undocked, make sure the Joy-Con controllers are attached.
Use the Correct Dock: Ensure you are using the official Nintendo Switch dock (model No. HAC-007 or HEG-007).
Perform a System Update: If the console powers on but freezes, try to perform a system update.
Format the Console: If freezing continues, power off the console, then format it without deleting save data.

#

try that