Staff suggestions and things

[tawdry juniper]

I think we could totally hire more staff, specifically a support team that controls the switch-help categories/channels

[crude swallow]

For mods, we open applications on a need-basis, which tends to be on-average once per year (but not guarenteed). For switch-help, users who frequently volunteer can be eligible for the helper role -- though this is entirely volunteer based and not paid.