#That is normal ?

10 messages · Page 1 of 1 (latest)

trim river
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Of course it's not normal.
Try doing the steps below.

hidden bluffBOT
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monkey

🐵 MONKEY MAGIC METHOD 🐒

※ Important: Follow these steps in exact order

  1. Unplug all the cables (HDMI, AC Power Adapter) and remove the Switch from dock.
  2. Unplug the AC adapter from the wall socket.
  3. Turn off the TV/Monitor.
  4. Wait 30 seconds.
  5. Connect your AC adapter cable to the dock.
  6. Connect your AC adapter to the wall outlet.
  7. Connect your HDMI cable to the dock.
  8. Connect your HDMI cable to the TV/Monitor.
  9. Dock your Switch.
  10. Turn on TV/Monitor.

Source: Nintendo's Recommended Solution

Requested by BladeSpringSun#4133
trim river
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And in the mean time, if you need to charge your Switch, plug the AC adapter directly into the Switch instead.

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What, already?

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I see. Do you happen to have a different dock or Switch to test?

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Then here's the facts:

  • The issue can come from the dock or your Switch.
  • You can replace a faulty dock with cheaper price, but repairing a Switch is much more expensive.
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So in these cases, I often suggest people to do more testing.

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But if you want to throw your worry to the wind, then you can give it to a repair service.

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I'll list some info below

hidden bluffBOT
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repair

HARDWARE REPAIR INFORMATION

Please click on the links below to read more about hardware repair options.

[👉 Nintendo Repair Service](#986637761916317707 message)
Nintendo offers their own repair service for free within warranty period and with cost when warranty has expired. Joycon's repair are often free, regardless of warranty. Their service is often more reliable, with original replacement parts, but is more expensive.

[👉 Independent Repair Service](#986637761916317707 message)
A local, independent repair service may offer faster return time, cheaper and doesn't need warranty nor official support. Although finding a good local repair service needs some effort.

[👉 DIY Repair](#986637761916317707 message)
Requires skills, tools and experience, but DIY repair is always an option.

Requested by BladeSpringSun#4133