#Switch Dock USB-C connector works on only one side.

1 messages · Page 1 of 1 (latest)

chilly shore
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Ehm something isn't clear here. Are you saying the repair shop replace the USB-C jack in the middle of the dock? The one the Switch is put onto? Or are you talking about the port where you plug the AC adapter into?

chilly shore
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I was assuming this was the case, your initial statement wasn't clear.
But this mean the replacement wasn't done correctly. It will work just fine, but I'd rather go there again and ask them to redo it.

chilly shore
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I cannot say. The problem is not the USB-C port alone. If they failed to even soldering the pins properly, then Idk how good were the job on the correct one. You know what I meant?

chilly shore
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I don't think you get what I meant.
I was trying to say if the USB-C port was soldered correctly only on one-side (not correct term but just so you understand), then who know how good is the rest of the job? It's a dubious work, so I'd rather to see it redo than just use it as is.

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Yeah that's what I'm saying, it is risky because you don't know how well the job was done on the "correct side".

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Theoretically, it may work just fine with one side, but how do you know it won't fail in the future?

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It's basically like this, you have side 1 and side 2 of the connectors for the USB-C port. The guy who fixed it did side 1 correctly, but not side 2, so when you connect the USB-C cable, Side 1 worked, and Side 2 didn't.

If Side 1 was a solid work, and won't fail in the future, then you can just use only Side 1. But the question is: If the guy was sloppy enough to only did side 1 correctly, how do you know if side 1 won't fail in the future? That's the risk.

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If you want to know why it's like that, look at USB-C pinout:

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But I'm trying to avoid being technical here.

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ok

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Yes, this one I understood correctly since the first place.

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Alright

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haha you dont have to show that to him. He knows that already

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Although the worst case is the USB-C port will just simply stop working, but this is the Switch here

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It has some dubious power issue in the past, so it's better to be extra careful.

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If the guy knows how to do these soldering job, I'm sure he know how to test each pins, or even make a test tool for it.

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No but there were many power problems in the past cases I have seen

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The protection here is also not for an unexpected hardware problem like a lame soldering job. They would design for what can be expected.

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There were several cases where the Switch just got bricked through the dock by simply sitting there.

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Now you get what I meant?

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oh...

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That's even worse

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but you understand my point?

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...it's inside the port? or on the port's outer case?

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oh that's normal, don't take too much solder off of it

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That's to attach the port to the board

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Ah then that's the inside, that's bad

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You know how to solder?

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Then why don't you get what I meant ><

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Ok this is rather simple, look at the pinout chart

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You see how it has 2 rows of connectors?

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each of them is a pin you need to solder

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the USB port is attached to the board via the legs first

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then each pins are connected to the corresponding pins on the board

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No, at which point did I say that? >.>

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don't assume, that's bad in any logical work

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how do you think they are soldered on?

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you still have to tin the pins above it

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See how it has 2 rows?

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Now you understand why it doesn't work on one side?

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Compare this to the USB-C port pinout

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But that's not entirely my point. My point is if he can do one row, and failed the other row, how would you know if the "good" row won't fail in the future?

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If that was me, I'd remove it, clean and reflow everything correctly.

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And then test continuity on each pins

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he sounds like he's not used to this type of pinout

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normally USB-C port are quite easy to solder, with its pins pointing outward from the port

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but for the Switch, they use a type that's sitting under the port itself

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You can hack a USB-C cable to make a MacGyver test tool haha

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Just separate each of the cable's wires and then test continuity between the pins and each of the wire's end

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Or if you have a test lead that's small enough you can just put it through the USB-C port

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there's also tool for this but ya know, not everyone has one around

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yeah dont mind it

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Well, in this case, it's up to you

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Frankly, sometime it's best to cut a loss

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If you are willing to do it, there's also one other option

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give him half the fee
Then get the dock repaired somewhere else

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But it's up to you

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and experience

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Experience is what you need

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Experience working with the Switch

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if you want, just buy a USB-C tester board:

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Yep

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just that port

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I'd test all pins

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It may not work if all pins are not connected properly

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It depends on how the board is designed, they might check

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Just test all pins, man. If you are there already then why skipping?

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Yep

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Mostly because it's off-the-shelves part

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cheaper to buy in bulk

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I did mention why

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It may not work if all pins are not connected properly

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Some board would try to test the integrity of the connector

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some don't

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I have no idea if the dock's board does it. But conventional method is simply making sure all pins are working.

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Because you have no idea if they would check the pins or not

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If they do, and you only solder power pins, then guess what? Redo everything

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Alright, good luck with your decision

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idk if you have checked it or not but we have some links that may help you find local repair shops

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in here

stone lintelBOT
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repair

HARDWARE REPAIR INFORMATION

Please click on the links below to read more about hardware repair options.

[👉 Nintendo Repair Service](#986637761916317707 message)
Nintendo offers their own repair service for free within warranty period and with cost when warranty has expired. Joycon's repair are often free, regardless of warranty. Their service is often more reliable, with original replacement parts, but is more expensive.

[👉 Independent Repair Service](#986637761916317707 message)
A local, independent repair service may offer faster return time, cheaper and doesn't need warranty nor official support. Although finding a good local repair service needs some effort.

[👉 DIY Repair](#986637761916317707 message)
Requires skills, tools and experience, but DIY repair is always an option.

chilly shore
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Ah yes, happens to us all

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hence I have to learn how to fix these things myself

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I see. Well, good luck then.

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Of course

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but what type?

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How high the heat can go?

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The heat gun used for applying stickers, decals and what not is not enough for soldering job

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you would need a heat gun station that can do soldering, with 300-400C temp at least

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yeah this is for other jobs, not soldering

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can still be useful in cleaning solder though