#My switch is frozen, it is completely unresponsive

119 messages · Page 1 of 1 (latest)

junior siren
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My switch screen is comepletely frozen and it seems like everything else is too. The only way i know it still has battery is that the joycons can still disconnect and connect. Do i have to wait out for it to die and charge it or what?

mossy shuttle
junior siren
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Stuck at 10:31 pm, 34% screen

mossy shuttle
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34% screen?

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You meant that's the battery % it was stuck at?

junior siren
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Battery

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Said that because maybe its close to letting it shut down which may be able to restart the switch

ashen basin
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u fixed it?

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i have this too

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my battery is stuck at 20 percent and iu click buttons it wont work

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its unrespesive

junior siren
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I just went to sleep and when i woke up the battery's dead

ashen basin
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i mean the screen

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@junior siren

junior siren
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After the battery died the screen resetted ofc

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Its back to normal for now

ashen basin
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oh ok

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was the screen moving

mossy shuttle
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@junior siren As for your issue, that's great it's fixed itself. If it happened again in the future you can always come back here.

ashen basin
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on switch lite

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i made a post

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if u wanna help u can

mossy shuttle
ashen basin
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u dont have to

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its fine

mossy shuttle
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BSOD isn't something you can "fix" though

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If you have that, then the only thing you can do is to send it into repair

ashen basin
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i did 2 time with power button

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the 3rd time

mossy shuttle
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No, I meant...

ashen basin
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it dosent work

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its the cpu right

mossy shuttle
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It's an extremely severe issue, only hardware can cause it

mossy shuttle
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It will eventually get worse

ashen basin
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i cant fix it myself?

mossy shuttle
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Can you do micro-soldering?

ashen basin
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yes

mossy shuttle
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Then go ahead, what are you waiting for?

ashen basin
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ugh cant i just put the cpu back or smthn

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it has to be a whole shit

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i got it for like 5 dollars

mossy shuttle
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If you have to say it like that, don't you think you really don't have the ability to fix it?

ashen basin
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thats prob why

mossy shuttle
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I suggest backing up everything and prepare for a repair process

untold carbonBOT
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repair

HARDWARE REPAIR INFORMATION

Please click on the links below to read more about hardware repair options.

[👉 Nintendo Repair Service](#986637761916317707 message)
Nintendo offers their own repair service for free within warranty period and with cost when warranty has expired. Joycon's repair are often free, regardless of warranty. Their service is often more reliable, with original replacement parts, but is more expensive.

[👉 Independent Repair Service](#986637761916317707 message)
A local, independent repair service may offer faster return time, cheaper and doesn't need warranty nor official support. Although finding a good local repair service needs some effort.

[👉 DIY Repair](#986637761916317707 message)
Requires skills, tools and experience, but DIY repair is always an option.

Requested by BladeSpringSun#4133
mossy shuttle
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If not then eh up to you

ashen basin
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nah i need want a full factory rese

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reset

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i got it from my friend so i dont need his stuff

mossy shuttle
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It's a hardware issue, but hey, go ahead

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And if you have no further issue, let's stop chatting here since this is still Wangable's thread.

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You can always make a new thread.

ashen basin
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someone said u can just push the cpu in

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i did

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u want me to ping u

mossy shuttle
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I already told you what I can

mossy shuttle
ashen basin
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someone said u can

mossy shuttle
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"Someone"

ashen basin
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on the internet

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on google

mossy shuttle
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Yep very reliable source of info

ashen basin
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mhm

mossy shuttle
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Now please make a different thread and not clogging this thread, since it's about a different issue, for a different user.

ashen basin
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he said he fixed it

mossy shuttle
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Yep, so I'll close it

junior siren
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Ok so

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It happened again

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Its on 58% battery so now i even have to wait longer for the tech to work

mossy shuttle
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Have this happened before?

junior siren
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This is the first time

mossy shuttle
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And when did you see this issue appear?

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As in, what you were doing on the console

junior siren
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I was playing overwatch

mossy shuttle
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That's all eh?

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How old is this Switch console?

junior siren
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Thats all it took

junior siren
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What year did sword release

mossy shuttle
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2019

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Can you turn off the Switch using the power button now? @junior siren

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Hold it for at least 15 seconds

junior siren
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15? Let me try

junior siren
mossy shuttle
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12 seconds to be precise but give or take, just to be safe do 15

junior siren
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it worked

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this wouldve been resloved if i hold the button 2 more secs

mossy shuttle
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haha

junior siren
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This is truly silly

mossy shuttle
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Well, the issue is still there unfortunately

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It's not like we fixed anything, we just simply turned it off

junior siren
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For now i think i cant go home when im playing overwatch haha

mossy shuttle
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Hmm

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You use a microSD card?

junior siren
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Yeah

mossy shuttle
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I'm not entirely sure but try to move Overwatch to your internal memory

junior siren
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I think it can fit

mossy shuttle
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Go to System Settings > Data Management

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And then play it from there

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Let's see if it can still cause issue

junior siren
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How long will transferring data take

mossy shuttle
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also, test playing other games for a long while and see if you have similar issue

mossy shuttle
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If you are lucky, then it's just a software issue

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The game is new, it may be just a bug

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Hopefully

junior siren
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Let me free up my internal memory first

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Im gonna move warframe to microsd card first and then overwatch to memory

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Should take around 30 mins

mossy shuttle
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Good luck, let me know if the issue appears again

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and remember to test on other games

junior siren
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It works