My switch won't connect to the internet | /r/NintendoSwitch | Page 1

sonic wagon Oct 11, 2022, 11:30 PM

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After updating the system version, my internet just stops working
This is the second time and I don't know how to fix it(last time it just started working again after a while)
I type in the correct password, and my other switch on the same version at the exact same spot has no issue with this

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zenith nest Oct 11, 2022, 11:48 PM

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Having the same issue after the update. Apparently is something about the hesh connection on the fiberhome routers who repeat the signal between then. There’s some networks who start with ‘fh’ that are my routers… just don’t know what to do now. My internet provider said that they can’t do nothing and I have to contact Nintendo support service but who knows how long of if they will fix that.

restive turtle Oct 12, 2022, 12:23 AM

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@sonic wagon what wifi security type is it? WPA2?

sonic wagon Oct 12, 2022, 1:37 AM

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Yeah

restive turtle Oct 12, 2022, 2:05 AM

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try using the other connections option so you can specify security, cause thats compatible as far as i know

hard blaze Oct 12, 2022, 2:48 AM

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I have the same problem and also I have FiberHome routers, have you fix it ?

topaz hollow Oct 12, 2022, 6:02 AM

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Hmm I smell several different issues here, but it's best to separate them

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If you haven't tried it yet, please go through these steps below

willow flickerBOT Oct 12, 2022, 6:03 AM

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wifi

TIPS TO IMPROVE WIFI CONNECTION

§ The Switch's Wifi connection is quite weak, thus it always has issue to reach the maximum speed limit of your Internet connection. You can check the connection quality by going into Home screen > System Settings > Internet > Test Connection. To improve it, you can try these steps below:

1. Delete your Wifi connection from the Switch.
Home screen > System Settings > Internet > Internet Settings > Choose your network > Clear Settings
2. Restart your Switch by Holding the Power button until the Power option menu appear > Choose Restart.
3. Restart your router/modem by cycling its power (Turning off then on again).
4. Bring your Switch closer to the router/modem then connect to the Wifi again.
5. Add DNS to your Switch's Wifi settings. Type !tag dns for details.

￮ Aside from this, you can try:
･ Using a different waveband for your Wifi, 2.4Ghz or 5Ghz.
･ Changing password and security settings (Yes, it's weird)
･ Change the channel your Wifi is broadcasting on. Automatic mode is often not very good.
･ Set a static IP address for your Switch, following the DHCP setting on your router. Google these details to learn how.

topaz hollow Oct 12, 2022, 6:03 AM

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As for @sonic wagon, is your Wifi from the same FiberHome router like the other?

hard blaze Oct 13, 2022, 12:35 AM

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topaz hollow Hmm I smell several different issues here, but it's best to separate them

I tried those steps and still not work , I restarted the routers but still have the same problem

restive turtle Oct 13, 2022, 12:37 AM

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hard blaze I tried those steps and still not work , I restarted the routers but still have ...

try a wired connection? the switch does horribly with multi-ap setups

hard blaze Oct 13, 2022, 12:39 AM

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Which adapter do you recommend? I have a generic one but it doesn’t work

restive turtle Oct 13, 2022, 12:40 AM

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hard blaze Which adapter do you recommend? I have a generic one but it doesn’t work

id need to look, but theres probably a list of lan adapters that work with the switch on the internet

topaz hollow Oct 13, 2022, 6:40 AM

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hard blaze Which adapter do you recommend? I have a generic one but it doesn’t work

We have a list here, but you sure you want to do that and skip fixing the issue?

hard blaze Oct 13, 2022, 2:45 PM

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No , I’m taking that as an option

topaz hollow Oct 13, 2022, 2:46 PM

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hard blaze No , I’m taking that as an option

Sure, check below

willow flickerBOT Oct 13, 2022, 2:46 PM

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lan

COMPATIBLE ETHERNET LAN ADAPTERS

※ Only ethernet adapters using AX88179 chipset will be compatible with the Nintendo Switch console. The list below are adapters that have been tested and confirmed to be working.

• Recommended adapters:
･ Hori Official Nintendo Licensed LAN Adapter - $29.99
･ Nintendo Official Switch/WiiU/Wii LAN Adapter - Hard to find.
･ Bionik Giganet Adapter USB 3.0 to Wired Ethernet - $24.99
･ UGREEN USB 3.0 to Gigabit Ethernet Network Adapter - $15.99
･ UGREEN USB-C Ethernet Adapter - $18.99
･ AmazonBasics USB 3.0 to Gigabit Ethernet Adapter - $17.49
･ Plugable USB 3.0 to Gigabit Ethernet LAN Network Adapter - $16.95
･ StarTech USB 3.0 to Gigabit Ethernet NIC Network Adapter - $19.99
･ The Nintendo Switch OLED's dock with an ethernet port is also an option for all original Switch version (Except the Switch Lite).

￮ Note:
･ LAN adapter works better with the USB port on the back of your dock.
･ You can use an USB-A to USB-C adapter for handheld/tabletop mode or with Switch Lite.
･ Aside from official ones, other LAN adapters may make the Switch slightly heat up in sleep mode. You can get rid of this by turning off the always connect setting in System Settings > Sleep Mode > Maintain Internet Connection in Sleep Mode.

topaz hollow Oct 13, 2022, 2:47 PM

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I think you should make a separate thread though @hard blaze

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Since I don't even have all the details about your case

#My switch won't connect to the internet