#pro controller issue

1 messages · Page 1 of 1 (latest)

vagrant ivy
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What does the battery percentage on your switch say when you connect your controller to it

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The charger could also just be broken, try charging your controller with the usb c cable you’d normally plug into your dock

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Are you able to use the controller wired or does it just give you that prompt and won’t let you use it?

oak bone
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Sounds like the battery in the pro controller could be dead. Is this the official Nintendo pro controller?

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@leaden glacier

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The battery inside is replaceable

warped willowBOT
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repair

HARDWARE REPAIR INFORMATION

Please click on the links below to read more about hardware repair options.

[👉 Nintendo Repair Service](#986637761916317707 message)
Nintendo offers their own repair service for free within warranty period and with cost when warranty has expired. Joycon's repair are often free, regardless of warranty. Their service is often more reliable, with original replacement parts, but is more expensive.

[👉 Independent Repair Service](#986637761916317707 message)
A local, independent repair service may offer faster return time, cheaper and doesn't need warranty nor official support. Although finding a good local repair service needs some effort.

[👉 DIY Repair](#986637761916317707 message)
Requires skills, tools and experience, but DIY repair is always an option.

Requested by doop#9230
oak bone
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Leave it charging for a day and see if the problem clears up

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Leave the controller charging. Don’t turn things on or off.

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You may want to try plugging the ac adapter from the switch directly into the controller

oak bone
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Congratulations

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Don’t let it die

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Running the battery all the way down is bad for the battery

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Like I said earlier, the battery is replaceable if you do manage to completely kill it

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I see

oak bone
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What are you using to charge the controller?

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@leaden glacier

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Hmm. What is “the normal charger”? Can you show me a picture?

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I bought my pro controller secondhand and therefore I don’t know what that charger is supposed to be. Is it the same as the charger for the Switch itself?

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what are you using to charge the Switch then?

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yes but what charger is plugged into the dock?

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it would be very helpful if you could show me pictures of these items since you're not doing a very good job of describing them

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no, i need you to take photographs with your phone

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would you prefer to do this some other time?

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okay. when works for you?

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that's 3:40 AM for me

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tell you what -- post photos when you can and i'll respond when I am able

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in the meantime, go to sleep

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take care

oak bone
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Have you managed to take photographs of your equipment yet?

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@leaden glacier