#support
1 messages Ā· Page 18 of 1
Did you guys get rid of TooLost as a distributor? Because it says rythm is not a service they deliver to anymore
Are you sure the button seems to be working for everyone? I just tested and it seems to be properly blocked
Let me check with the team! Be back in a moment š
Hmm. Not sure. Hold on.
Feel free to send some screenshots here! We can look into it, we've put in a few fixes that we believe shouuuld have fixed this. Although if it's just from last night, the double announces are likely just from us rolling out updates and the bots restarting
Aight.
But the volume button (and others) should not be working if the permission of that user is revoked from the interaction command?
And only be used for those who can actually use that command?
As in you've revoked it in the integration options?
Yes, that is what Iāve said beforeā¦
Thanks, because I got an email saying this:
I don't believe we have a check for that right now actually, I'll have to see if we can actually even read our own integration options to block cases like this
What language is Rythm written in? JS?
Kotlin!
Got it, can you shoot a DM to @dawn moon with the info? Sounds like this is something for their wheelhouse 
I found itā¦
That should work, right?
Of they kicked you guys out without letting you know⦠(still sounds like their problem, not yours)
In this case, is there a specific use-case where DJ Only mode doesn't help prevent this? Are you trying to use Rythm as a radio or do you let your users queue music?
I have a playlist on autoplay.
Users can queue music and use other commands, but are not able to change settings such as volume.
It would just be good if Rythm checks the integration permissions and then assigns the buttons.
Okay yeah in that case DJ Only mode wouldn't help. Our main dev let me know we'll take a look at addressing this in the next release 
@strong crane Alright. It is possible though⦠View the link above. (Youāre also a dev⦠Or is Toasty the only one with the perms to edit)
But good that it will be addressed, and people will not be able to use it using the buttons while they donāt should be able to do it š
@storm hedge if there was a DJ alone setting that would allow you to disable the fact that users get promoted to DJ when they are alone, would that solve your issue?
Not really. I just donāt want them to change the volume however.
But this also sounds like a great idea! For those who want to enable it š
But not what I was looking for. Sorry š
Hmmm, well in this case this would prevent them from being able to change the volume when they're alone, which would be the only case they could do it if they weren't a DJ set by you
Is there another case users can do it you're seeing in your server rn?
Wait. @tropic hound is set to DJ only mode?
Letās test it.
If it can be set to DJ modeā¦
Canary isn't, but all of our bots inside the genre VCs are
Alright
Actually, youāre right.
Wait. No
Nonono
Itās not set by interaction options. So itās not the same
Well we don't check the interaction options at all right now, so current behavior is when users are alone they can set the volume in your VCs. We're wondering if a DJ Alone setting would remedy this for you, disabling this behavior by not letting people who are alone become automatic DJs
Ugh. Itās late. How can I explain this.
Interaction Setting for /volume = ā
Rythm is not on DJ mode.
Rythm allows users to edit the volume using the buttons, while it shouldnāt.
No. Not really. Because some people would set it to 200 or something, and then leave the channel and the bot will stay at 200
They wouldn't be able to change it all, so it would never get to 200
The reason they can change it at all right now is because when users are alone they are given DJ privileges, but we're proposing a DJ Alone setting that disables this behavior
Still, they should not be able to change it if I denied the permission in interaction options. If theyāre alone or not.
Hahahaha that's what we're saying, we're trying to look for the simplest version that fixes this issue, because checking integration options & removing specific buttons or changing behavior based off integration options will be a super involved fix, so if we can also just fix this by introducing 1 setting that's prefered for us
Or just make it so the buttons are toggleableā¦
It also 1 setting š
And easy fix
Rip Slash commands. Rythm does it all with buttons.
why does it say i have rythm premium i never bought it
Or make it toggleable if the server wants to use buttons to control, or use slash commands.
Hihi! Is today your first time using Rythm? We give all new users a 1 week free welcome gift, so after this week it'll expire (This is a new feature we rolled out last night)
You should get a DM about it from Rythm!
oh okay i didnt get a dm tho got scared for a second
@strong crane Easier fix thoughā¦
āButton Controlā
Off by default.
@storm hedge For simplicity sake on our end, the fix we'll go for is likely the DJ Alone one since it touches the least amount of logic, since doing other things will take longer. We can look at a more sophisticated implementation & more customizability later, but we have higher priorities currently so we can't focus on that right now hahaha
Alright. No problem. Then I have to disable the announcements.
Hey, what are Rythm Team working on now at this time?
How do I make it send all messages in only one channel. Every time the bot disconnect it types in a channel it shouldn't.
Howdy! Rythm will send messages in the last channel a command was used in, so using it in a different channel will make it send messages there. You can restrict this behavior by blocking what channels commands can be used in via your Server Settings > Integrations options, but we're also working on a setting to help with this as well.
Ty!
I think its a bug because it keep spamming welcome page/=
Ive tried resetting the bot in multiple ways btw
This can be sent through /start or through right click > Apps > Listen to Rythm!
Its still messaging the channel I dont want it to
That's really interesting. Can you run /ping and send a screenshot of the results? I'll take a look at what's going on 
Okay got it, I see what's happening. Let me go talk to our main developer about this and we'll see what fix we can cook up.
In the mean time, does deleting the start message do anything for you? Does it still post it after deleted?
Yes, it doesn't stop posting
Hihi! Feel free to shoot me a DM & I can send it to the right people. Appreciate it!
hey guys
how a user stop the music /fuckoff works only if the user is alone with the bot
Howdy! Rythm's internal permission system works off what we call "DJ permissions" which means some disruptive commands are locked behind DJ permissions. The exception to this rule is the /settings command, which requires Manage Server.
When a user is alone with the bot, they're granted automatic DJ permissions for the session since the only user they can disrupt is themselves. These are immediately revoked when another user joins the session. You can use /settings in your own server to designate a role as your DJ Role which will give any user with it DJ permissions permanently. Additionally, you can also set your bot to DJ Only mode, which means users must have a DJ role or Manage Channels to interact with Rythm in any way, including when alone.
Hopefully that clears it up!
very clear thanks
but also very sad cause we dont use dj role also we dont have a common role
better would be that the bot remember who invited him to the voice and give this person also the permission than we dont need the role option ..
Are you wanting to give everyone in your server DJ permissions?
i think this would be not good aswell cause everyone can stop the player ..
better would the remember function example: user used /play command, Rythm join and allows user to be DJ without roles
if the bot disconnect from the channel, he doesnt change the status of the channel back to nothing
can i change this to automatically delete status
If using /disconnect, it should remove this every time! If it's being disconnected with Right click > Disconnect, the bot will need the Manage Channels permission since Discord requires it when the bot is not in the channel
However, I can check for any issues if you run a /ping and send me a screenshot of the result. It's possible we're getting ratelimited by Discord, but this shouldn't be the case after the most recent update
Since when Rythm clears the voice channel status once nobody is in the voice channel for a while?
And also, why does it sometimes leaves the channel, even when Always Playing is turned onā¦
Normally this isn't the case, however we rolled out an update a few hours ago that caused it to disconnect. It's possible your server was on one of the shards we had to restart since occasionally shards get stuck during startup, which might have caused it to not rejoin properly
Hihi! Could you elaborate a lil further? Rythm has a ton of music in its library, so if you're looking for non-explicit tracks there should be plenty!
Ah. All updates rolled out to Rythm will also be rolled out to his brothers?
Typically! We actually normally roll out in the order of Rythm Dev (Internal testing) -> Rythm Canary -> Extra Rythm Bots (2-10 & Chan) -> Rythm
So the extra bots actually get updates first, since we use them as a low-impact production test to make sure updates are ready to go to the main Rythm
š©
Hey a lot of music bots didn't reconnect in my servers even though they had a default playlist set and stuff
sorry about that! should be a one time thing
How to cancel! Please help!
I donāt want my card to be charged when my accidental trial runs out
Hello! Is this from the welcome gift or did you actually go through and sign up? If you never signed up and it's just the welcome bonus - don't worry! This is a no-charge gift.
Oh, hopefully this is from the welcome gift, I agreed to terms and had it
Oh tysm
This made me a lot less stressed tysm
I can double check our system in a moment for you just in case and make sure everything will cancel at the end of the period so you won't get any charges just in case you did sign up (typically this would mean actually putting your credit card in or purchasing through the discord store, which it doesn't sound like you did)
Please do , and thank you!

System down?
Refreshing does nothing,
And this is like the 3ed time I got prompted for onboarding
Onboarding appears for new clients, but we're actually removing onboarding entirely in the next update. I'll let the team know this is broken however 
I can't search any artists and can't play any music becuase of that
I've reset my computer and refreshed and relaunched
Just to check, when you launched Rythm did a pop-up come up talking about hardware acceleration?
If so, can you enable it and try again? If not, can you check your Discord settings to see if hardware acceleration is enabled? Discord User Settings > Advanced > Hardware Acceleration
This is definitely super inconvenient, but we are removing this so it wont be an issue in the future. In the mean time, you could try using the @dry iris bot (it'll send a message below this with an "Add to server" button) which will also let you play music in your VCs.
Sorry about the inconvenience!
Rythm Info
Rythm is the easiest way to listen to music with your friends on Discord. Use </play:1359362902166999223> to add tracks to the queue & </help:1371639309555208255> to see the list of all commands.
Features:
High-quality music streaming
Easy-to-use commands
Optional no-command button system
24/7 uptime
Heya all
How do I synchronize the my discord with the Premium Integration?
How do I do it?
Hihi! Are your premium perks not being applied properly or something similar? If not, try disconnecting the Rythm bot with /disconnect and having it rejoin with /play. That should properly apply your perks
Hmmm, 100% certain? Administrator will bypass all permission issues so this shouldn't ever happen, you may need to double check the role & channel permissions
My bad is fine - I forgot to add admin on the bot itself before the main role
The Colour of the Premium Bot remains Blue?
Premium is shared between all of the bots, there's no specific bot that does premium. You'll have your premium perks on any Rythm bot you use! š
The colour remains the same
Ignore me
Me being idiot :))
To excited that the bot is back and forgot the colour come from the role :))
Ahhh hahaha, yeah that'll do it. We appreciate the excitement 
Was about time and thank you
The volume can be adjust by any member or by the Admin roles?
Anyone with DJ permissions, so anyone with Manage Channel or a designated DJ role (which can be set in /settings)
I see now
Thanks
how to cancel
Hihi! We don't have any records of a manual subscription for your ID, are you a brand new user to Rythm? If so, we give 1 week of free premium to brand new Rythm users as a welcome gift, there's no charge at the end of the period.
Ok
ive encountered a problem where i was playing a song 2 days ago, when i wanted to replay that specific song again i cant find it through search, yt link, not even the artist name
Do you have the link to the youtube video? I can see if I can find out what might be the issue
awesome song
play the game here
https://www.roblox.com/games/7138009149/PHIGHTING-ALPHA
join the discord server here
https://discord.gg/boggio
How do you move rythm to a specific channel?
i am not sure but try using roles to manage the messages
this will prevent it from using other channels
are you able to copy a playlist link from the webapp to then play through the discord bot?
hey how to use rythem to play song on the voice chanels seemlessly
Fix your thing I can play donāt deal devil
is there a way to stop the fading in/out of songs? I dont like that it cuts off the end of songs.
How do I get music playing in a vc
So when i get rhythm in my discord it's give free trial right and i don't need to pay if it's run out?
@strong crane Hey sorry to ping you but the onboard is a little borked on the web app, it shows artists but then disappears not allowing me to proceed to the next step of the onboard process
Hello.. I released a New Underground Techno EP ā Out Now on YouTube & Beatport and I am interested in your promotion packages... Any andmins or mods here who I can talk to?
Hello you can also contact them via email support@rythm.fm and one of the team will respond as soon as possible. š
check your user settings > subscriptions, if it's there then you can remove
but afaik after your trial ends, it doesn't charge you, just ends
My friends was given premium randomly without doing anything, why is this?
hey! i recently added rythm to my server & no matter what we do it takes like a good 10-15 minutes to search anything. we used the bot yesterday n it played those songs fine but for some reason its not working today š
me too
We're currently giving 1 week of premium completely free to new Rythm users as a welcome gift
@strong crane sorry to pin you, but ia taking too long that bots gives a result
Hey how do i make it so rythm leaves temporary channels, i dont want it to stay in a channel that has no real person in it
Set Always Playing off.
If there is nobody, Rythm will leave the channel.
I did this but it stays a while, is it possible to reduce the timer before it leaves
Is there a fix for when the music sounds distorted?
Is there a way to restrict this option from members? Was thinking that if DJ Mode is enabled, only those with that Role would have access to it. But looks like anyone can use it.
No. It checks onze in a while if there is anyone in the channel. If not, it leaves the channel.
+1
If DJ Mode is enabled, only DJs and those with the required permission (Manage Channels if I am correct) can use it. You can turn off the āAnnounce Songsā feature. It will stop announcing songs.
Anyone without the DJ role does have access to do it.
Want to still keep the Announce Songs.
Prior to the update, this wasn't an issue as that option wasn't available.
DJ's would have access to use the specific commands.
@strong crane ^
Yes. But since they introduced this, it works with buttons as well.
Rythm changes the status of the voice channel, if enabled. Maybe turn that on š
Itās weird that they have acces, because all the Rythm bots here, when you try to press a button, it says you donāt have access.
As of for now, there is no way to disable the buttons. Other than just disabling the Announce Songs as a second solution. Or just make it so the channel is not readable by anyone other than those with the DJ role š
I'm familiar with the previous & current functionality. Been using the Status Change functionality since it was released.
Not sure if you have tried it yourself the buttons do work for anyone - including this Server. Here is what I just did in the House Channel. But when I try to use the command - it's says it can only be done by DJ.
Having DJ only functionality is defeated if these buttons allow for anyone to use it.
Congratulations! You've leveled up to level 1!
Maybe they have to look into the vote skipping button. But if you try to pause the music while not having the role, it wonāt work.
@strong crane @dawn moon is this a bug?
this happening
They need to fix it bro bigz
& @tired moss sorry, should be resolved now šš»
Thank you
@warped cairn Can you also look into this ^
Yes, will forward to our team šš»
Is a new Rythm desktop app UI, web app UI and Rythm Discord activity UI done developed and tested to be launched? And when will it be launched?
Is there a place I can adjust the bots settings and whatnot? The settings offered in discord (with the / setting) doesnāt offer what I need. Is there another place for the settings? Thank you
What are you looking for?
If you look to change the slash commands permissions, you can do so by the integrations menu of your Discord server settings.
If it is anything else, please let me know š
I am not part of Rythmās Support Team, but I have proper knowledge about the bot to help you.
The quality of the music is horrible, but i think is me, cause i try other bots and the music it sounds horrible. Iām try to listen it on my phone, is a iphone. What i can do?
Discord phone quality sucks. Ngl about thatā¦
There is 1 thing you can do: Listen to Rythm on a laptop or computer. Thatās better š
Awwww sh*t
Whenever someone joins a VC, a message is posted by rhythm. Iām trying to adjust this because of 2 reasons.
1: Iād prefer there not be a message at all
2: if I HAVE to have a message, Iād rather it be in my bot channel. Thank you!
I think that you should let the rythm team help them... I'm the person that is 100% mobile user and I do not have any kind of issue with it...
@strong crane @dawn moon
Check your Voice settings but in discord app not directly to rythm bot or activity
Rythm announces the songs in the channel the commands have been last used in.
You can disable the āAnnounce Songsā setting on your Rythm Server Settings.
Congratulations! You've leveled up to level 1!
I have iPhone as well, and I can confirm Discord audio is bad.
Despite the settings.
Right. That setting is fine. What Iām talking about is different. In a completely unrelated channel, it will say something like, āuse /whatever to activate rhythmā anytime someone joins a VC
Or when they join the server
That, is something you can not change. Itās the Rythm welcome message, and it gets posted to a channel of the server. I donāt know which one. But that canāt be changed. Rythm only sends that message once added to the server.
My bad. Seems like you havenāt set up Rythm yet I guess.
/whatever does however not exist within Rythm.
Haha, I just said a random word so I didnāt activate a command
Put a ā.ā In front.
Like:
./help
Thatās more of what I was asking about. There was no āset upā just added the bot and it did its thing. So thereās no customization outside of the ./settings command?
And in the middle of sentences, slash commands wonāt be activated š
Nope. All the settings are in the /settings command.
Aight thanks
Youāre very welcome.
is it just me or today rythm has been playing songs that sound very laggy/jammed?
Sometimes it could happen. But most of the time it is playing normal.
Does anyone know why the bot doesn't play the music I want?
Try specifying a spotify song url š Rythm will then check, and if itās not in Rythm, it will import it to Rythm and play the song š
how can i play whole playlist on rythm?
Say /settings and then choose for the playlist option. Click the button, paste the Spotify or Rythm playlist you want it to play. And youāre done š
Thanks
Will Rythm only be adfree and in the future?
Hi
hey! if you have a video of the issue i can look into it. It usually helps to adjust the voice region in the voice channel settings from Automatic to US Central. Let me know
Hi. This is my first time using Rythm. How can I listen to my YouTube playlist?
Hi! Playlists are not yettt supported but I'm working on it right now, for now you can queue individual songs or use autoplay
@quaint rapids
Got it solved by making it rejoin. Thanks for the help anyway!!
For the @dry iris bot what is the color of the username in the #FFFFFF format
yes! we do have a premium tier but most of it is free
why also the host need the dj role? that makes no sense bro
can i set 2 dj roles?
also it is possible that the bot doesnt spam the songs in the chat and use already his own embed to edit?
You can only have one DJ role, and normally any host is only required the DJ role if DJ Only Mode is set to enabled
If disabled, then anyone can even if they don't have the role
Thanks ! but no dj only mode is off
but host need still dj role to kick the bot with /fuckoff
@dawn moon @warped cairn @strong crane Sorry for mentoning you guys but i have a very important question, when will the Rythm mobile app (iOS and Android) be done developed and launched? And when will the brand new desktop app UI be done developed, tested and launched? And will Rythm only be adfree and in the future?
Yeah that I can't figure out so I'm gonna tag @dawn moon @warped cairn @strong crane about the leave part like in terms of what permissions needed to get the bot to DC
Once theyāre launching it, theyāll announce it in #announcements š
Maybe the user is not in the VC. And then the bot refuses users to skip, pause, or do anything with the musicā¦
That is not possible. Rythm posts a new message for songs. You can disable the āAnnounce Songsā function to prevent the bot from announcing songs.
You can turn on the voice status function so the bot will still let members know what song is playing š
Of course it requires the user to be in VC, it literally tells it everytime they attempted a command while they're not on a channel where Rythm is on. I only pertain to when the user tried to do the /fuckoff command but somehow they can't because they thought it requires the DJ role to allow disconnection, but from my experience, it does disconnect fine without the DJ role. So that's when I ask them on behalf to help them with the question, as I don't want them to put offguard.
And also if I were you, just let them answer, just them do their thing, there is a chance you could confuse people on situations where it's complex that the team is needed.
you can set dj role to "everyone" if you want
Does the bot has the Speak permission?
Oh. Odd. Maybe check your Audit Logs. Someone of your Moderation team might have muted the bot.
Huge spam of the bot disconnecting/reconnecting?
did you do something?
now it stopped
hey
can we get the bot to leave a server named Hazem's Server as it's disrupting the conversation
The server ID is 876070919850840065
@empty bramble Hey a question
What's causing this to happen?
What command is it?
NEed to understand who's doing this
can we manually force leave the bot
Howdy, this could be happening because of a couple reasons, most commonly would be either:
- A server admin is muting the bot
- The bot is being moved into stage channels or AFK channels, which suppresses the bot when it moves out of them (this is a discord thing)
Unfortunately we don't manually remove the bot from servers since it's super hard for us to confirm legitimate requests, so a server administrator is the only one able to do so. If you want it to just leave the voice channel however, anyone with DJ permissions can use the /stop command
This comes up for a few reasons:
- The bot has just joined the server
- Someone is using right click > apps > listen to music
- Someone mentions Rythm and presses the "Get Started" button on the reply
Is it possible to know who's doing it?
any fix for thhis??
You can disable the 2nd one using your server settings integrations options and the 1st one shouldn't re-appear after initial add, but as for the 3rd I don't believe we have a way to disable it right now. It was added in the last update we did, are you finding it more disruptive than helpful right now?
It's very disruptive if in the wrong hands yes
someone keeps clicking the button and the embed will keep appearing and there isnt a staff to remove it
we can get you contact with staff there to remove it
Okay
@strong crane Is there a command to turn off the embed thing to pop up when you mention the bot?
Figured out that's the main cause
There isn't right now, but we're also working on a way to lock Rythm to specific text channels that I think will help solve this
Alright, thank you so much.
As Drew mentioned, there is no way to get Rythm be removed by the Rythm team as they can not confirm the legitimate of the request. Server admins can remove the bot theirselfves.
yes I understand
Little bug 
Can I vote and get premium that way
Unfortunately, not at this time (unless of course they plan it)
But also you already have Premium rn, and you can try it, and check for yourself
rhythm isnt playing in my server. Keeps saying "The application did not respond" Please help?
any chance can you send a photo of this error message here with the command/message you are trying to use? Might be easier for us to help you out š
it was working fine then suddenly our music stopped and wont let me use any command
just to test this, Do you have access to changing voice servers?
yes
try changing to another server?
voice channel "region" I mean
uhm im not famillar witrh "region"
@dawn moon @strong crane
Congratulations! You've leveled up to level 6!
will this help you finding?
switched to us central and stil didnt work
My next question is Rythm currently in the voice channel? (No? have they got access to joining the voice channel? ) (Yes? Have they got access to typing in the current text channel as photo above?)
Yes I have it set to admin
interesting... Okay. Maybe try completely closing your discord client and re-opening it. Try command again and if that doesn't work then try signing out of discord and signing in as this may actually maybe not rythm itself and a desync between your client and the actual server.
Just tried both and still no worky š
are you able to join "hangout" (muted mic) and able to hear the rythm bot in this server?
toast
@sullen nimbus hi! I just fixed something on our end, can you see if its still happening?
wait its working!
LOL
thanks for letting us know
Oh my gosh, thank you SOO much!
Any other issues just reach out anytime
thank youu for the ping
thanks to both of you, and taking the time. I do love this bot and this is my first time having any issue since i had it
anytime!
Hey. for whatever reason, the music from hamilton just isn't loading at all. Ive tried restarting Discord and just restarting the activity and neither seems to help. it's just stuck at 1 second
It plays if I use the bot, but it doesn't play on the activity
Hey!! we have a big update coming to the activity today that should resolve your issue, give us a day to push it out and then try again š
Okay thanks for letting me know!
Is there a way to get rid of the now playing msges?
hi, i'm new to this but i seem to only be unable to hear the bot's audio when on discord on my PC, on the mobile app i'm able to hear it. i tried disabling my adblocker and restarting Discord but the problem remained
Hi! either a) you muted the bot for yourself, but since you're new it's probability to close to zero; or b) probably something with the audio settings up there
What links does /play accept??
I don't have any specific lists, but the most common ones where YT, Spotify, Soundcloud(?) can be used as long as the song exists in Rythm's database
Yes. Turn of the Announce Songs function in /settings
What you mean? How to set the DJ role in your server or how to get it in this server?
Spotify & Rythm.fm songs
Can I connect Rythm to Spotify?
(Without bot premium or what ever)
Not possible, although you can use Spotify links to help search and even use the playlists you made on there to import into a Rythm playlist
k thanks.
i tried checking and adjusting the audio settings but they all seemed normal
did you check on the volume mixer making sure Discord is way up/full as much as possible?
just a sample but yeah it's two because one for activity, the other for the call
2 of them are but the 3rd one isn't and i can't adjust the volume for that one
wow so sorry, turns out my settings for volume output were wrong, thx for your time
no problem, glad to help!
Is it possible to also get to get the rap,lofi,top hits and ect 24/7 in my own server?
You can import playlists from Spotify š
is it also the ./play command ?
No. /settings
@strong crane @dawn moon
Yes! you can add as many bots as you want and then set up any playlist you want using defaultplaylist
this is the current configuration we have in this server:
Choose an option from the dropdown to change a setting or see more info.
Current setting: Kpop 24/7
Current setting: 35
Current setting: On
Current setting: On
Current setting: DJ
Current setting: Off
Current setting: On
Current setting: Disabled
Current setting: Disabled
Current setting: On
Current setting: On
Current setting: 10 seconds
Current setting: https://app.rythm.fm/library/playlists/019687a1ff547c78b6401ae527219814
Current setting: On
Resets all settings to default values
(You would have to set your own rythm or Spotify playlist)
To add the bots just click on them on the right sidebar here -> add app
Hey, Is a Rythm desktop UI ready to use and is fully launched?
And is it possible to use it without a Discord account?
can someone please help me TT
i have no idea how this works, its not letting me picks the songs and is saying someone else is in control of the music even through im the one who adding the bot to the vc and am the only one in the vc
š
No. That is not possible.
Theyāre working on itā¦
Try to say /leave and then /join to bring the bot back
And then, try again.
thank you, ill try that later š¤
If it didnāt fixed the issue, let the team know here. I will be sleeping then š
thank you š
hello i added the rythm bot to my server but it always types in general how can i make it to type in another chat?
just type the command on other text channels and it will use it as the current text channel
hey guys how do i stop rythm from sending this message in general chat
rythm keeps doing it whenever i join a vc and its really annoying
:C
Yeah it does that when someone either when someone joined a VC with Rythm with no music, send /info and click Get Started (that is after the first of that when you added the bot), so you can ignore it if you want, or delete it, up to you
Anytime :)
@dawn moon @strong crane look at this and why I was unable to get this DJ role?
rhythm free trial on discord. how to cancel subscription free trial ?? wanted a music app on my server and added rhythm. it randomly added a free trial subscription and im unsure how i will cancel it or how long it may last? does it cancel/end on its own? please send me instructions cause its not showing up on my dc subscriptions list
if its the one week welcome gift, you don't have to do anything
just continue until one week later, and it just set you back to free
@manic heart can you help me abt this?
DJ role is earnable. Not given out to people.
i just added the bot to another server and he createt a new account without my music or anything how do i solve this
Logout, and login with your correct account
@dawn moon @strong crane
Hey!! You're seeing this because we just dropped a brand new version of Rythm. This version has many new features like Autoplay and is much much more stable. We are about to announce it and there will be a tool in the next day or two to transfer your entire library over. Thanks for the patience and let me know what you think of the new releaseš
Hey! there is no dashboard currently, we have a web app and desktop app which you can find at app.rythm.fm, to use the bot you can type /play or /start to get started
A fix for this is dropping this week which should make it far less annoying! (Also @manic heart)
Hi ive just added the bot to a new server but the audio is not working, its not muted either and ive tried to adjust the volume to no prevail
Hey! could you send me an invite to your server in DM? ill come check it out
sure
Does Rythm has the permission?
The Speak permission server-wide or channel-set
oooo lemme have a look
@dawn moon Might have fixed it.
Bots are like us, without permission we can't do something.
Server -> Roles -> Rythm -> Permissions -> select those to apply and hit save.
Why dont you let real rythm team help
ive invited toast
That also works š
I try to help where I can š
still not working unfortunately
Oh neat, thanks Toast~
Ok
Toast couldn't help?
he did
But?
its all been resolved ā¤ļø
I just tested the new Rythm web app and Desktop app UI, but where is the Premium features that should be on UI?
DJ role does not get given by total time in a voice channel. It is given randomly when you have shown that you are worthy of the role. Also asking for the role kinda makes it harder to get the role š
can you guys add magi spaz songs?
It says i got a trial but i didnt even buy one? can u cancel it pls
All new Rythm members have received a week of free premium as a welcome gift 
You won't get charged after it ends!
Ok thank you
I donāt know who Iām supposed to talk too- but like I have the rhythm in my server and well itās not working š it charged me twice to Iām trying to figure out whatās going on
Hi! I can see we do have two subscriptions for you. One is a prepaid card and one is a debit card. Did you try to purchase premium on mobile and then on desktop at some point?
I tried both on mobile I wanted to use the debit card this time if the issue was the prepaid card
I see I was charged for both since I have the receipts in my email too
It looks like both did work, I can refund one of them! Which one would you prefer to have refunded?
The prepaid card to be refunded please and thank you!
Iām also trying to use the premium feature right now actually and itās showing I donāt have it
That's likely because something went pretty funky since we have two different subscriptions logged for you, let me see what I can figure out
Thank you!
Okay the prepaid card has been cancelled & refunded, you should see that reflected in likely 5-10 days if not sooner. I've sent a message to our main dev about the premium not being registered for you, so we'll take a look at that and see what we can find out š§
Alright thank you so much! 
can i play an album with the bot?
hi guys i randomly wasnt home and i got a ping on my server that i now have rythm premium and i didnt purchase it or anything how do i remove the subscription??
Probably a welcome gift which last a week, which if it's the case, you don't have to do anything
Just enjoy the one week Premium
how do i check it?
/premium
I'm pretty sure it's based on a member in your Server that has Premium that joined that VC.
I have that happen in our Server. Once they leave & the session resets, it will go back to normal.
@strong crane, would you be able to take a look at this when you get a chance? Thx!
Hey! I just shipped something for this on Rythm Canary, feel free to test it, it will be live on all the bots in a few days
in /settings
Hihi, we believe we've fixed the issue! Let me know if your premium perks still have issues & we'll take another look š
The rythm text is shown as a video
Because it isā¦
Hi, I need some help with my Rythm Premium subscription. I would like to cancel it, but the cancellation option on the website doesnāt work for me. Is there maybe a way to open a private ticket, or could someone from the team assist me directly with this? Thanks a lot! š
Got another question, if thereās a video great, how do I make it so only people in vc can queue music, or is that a basic setting
Only when users are in the voice channel Rythm is in, they can queue music.
DM @lime swan
Where? I dont get a message
You need to DM Modmail.
He won't DM you.
You DM him, and the Rythm team will get back to you through the bot.
Can i know for how long mine premium has left?
how do I set the default message channel where the commands about palying the music and all the other things will appear?
becasue now its announcing the playing music in main text channel
hey how to get dj role?
came here to ask this as well
you crate one yourself
just define it in settings
I just subscribed to premium and i didnt get it and i dont see it in my subscriptions, i paid via Apple Pay
I used this Code
Hello! I see your subscription live - is it not working when you use Rythm?
Now it works the Problem is, i cant find it in my subscriptions tab in Apple Pay / iCloud, and i dont want My Card changed After the trial
I dmed you a Screenshot
When you use /premium, click on manage subscription & you'll be directed to a stripe page to cancel your premium
Oh okay, thanks!
Yoo xD
@strong crane @dawn moon Can i import the Playlists on the Rythm Web UI and Desktop UI? From Spotify or Youtube to Rythm example?
We might release something for that soon
Aa okay understand, but when will it be released this feature to new UI?
I don't have any estimate right now but stay tuned to #announcements for the latest updates :)
My music bot is literally playing music rn and i can't get it out of my vc or change the music. It just says "i need your permission to speak,view,and connect to your vc"
Aa oki, but what about Rythm mobile app then? For iOS and Android
Hey! try right click -> disconnect on the bot
Hey guys I need help
how do I make it so Rythm can't respond to commands on my main commands channel?
Disable it through the integrations menu of your server settings.
Server Settings -> Integrations -> Search for Rythm and change whether or the not the command can be used to any channel, or a specific channel.
There, you can also set which commands can be used by everyone, or by a specific role.
Can't find him in the intergartions menu
Oh nvm found it
Thanks
You're welcome.
I was asking the same question bro
You better can DM @lime swan š
Hey how do I make it to where everyone can use / commands and that instead of just me ?
like / volume
If you want everyone to use /commands with DJ stuff, you can set on Setting - DJ Role - set to everyone, so everyone can utilize those
Technically they can use non-DJ slash commands like /like, but this is if you want everyone to play something
what / commaned would I need to use in order to get there??
/setting
so /setting then set DJ role?
/settings
then I did Set-DJ-Role then put Everyone
Yes
Okay, thank you
Yw
You can also just disable the DJ only feature to make it work for everyone.
You realize by putting 'everyone' as a DJ role, it would literally made the DJ Only Mode completely redundant, since everyone can just play it without anything required?
It's also one other thing once that set
That is what I was saying... It was as a reply to @swift minnow š
Only forgot to reply š
Hey I wondering how I got premium even tho I didnāt pay for anything @storm hedge
Why the fuck would you say this
you likely gotten a 1 week welcome from them, which you can just use it for 7 days and afterwards, it auto-cancels it.
I didn't get a 1 week welcome
from what I heard, it's only for new users as of when they activated the feature couple of weeks ago
so if you either use the service for a while, or already a Premium subscriber, it may not apply
how can we get it?
Hello, excuse me, it came out that I joined premium but I donāt know why since I didnāt pay or subscribe to anything, I also canāt find how to cancel that.
how do i import playlist from spotify
you likely gotten a 1 week welcome from them, which you can just use it for 7 days and afterwards, it auto-cancels it.
right now, through the bot, you can import your Spotify playlist through /settings, then Default Playlist, then Edit then put your link
and yes, if ever you use the activity, it will be saved there
thanks
do note that playing/selecting your own playlist directly is not yet available on the bot at this time,and also importing via activity is also not available yet
anytime
Hello, this is the first time I hear about Rythm and for some reasons I'm on premium ? I've just looked on their site and I have a premium subscription right now, though I can't find it anywhere in the Discord settings. I've never asked for this, didn't even put a payment method on Discord. So I wanted to confirm is this a trial period ? (like the first month is premium to everyone ?)
Okay, I looked 5 messages above and now I feel bad. Sorry for taking space haha
tried to buy premium with paypal trough discord but it keeps disconnecting cant even buy it
odd, but you actually have premium rn. but i'll tag @warped cairn @dawn moon @strong crane either way to help you.
ty trying all things online in paypal and discord
this keeps happening and in my discord the bot says it's no longer premium
If you not have a longer Rythm Premium via Discord you subscribed and you no longer have a Premium then you can try to subscribe via Stripe instead, i ts recommended
will try that, thanks
No problem
I have one question.
Does the trial stop?
Since, I joined my friends call with rhythm on.
And i apparently had premium.
No subscribing as what I can remember.
Just reaching out, I dont usually PAY for discord boys.
Bots
It auto-cancels after that yes; assuming you got it because you are new to Rythm
Ah, okay. Thank you.
Just didn't want unnecessary payments.
I have never used it myself, so yeah. Probably is that
Well, thats good to know
fixed
can i restrict the bot so it only responds in a specific VC? I found the lock VC setting, but I dont want other text channels to have the bot commands available.
Hey! try going to https://premium.rythm.fm/ to subscribe directly, should work better
You can disable it by going to your Server Settings -> Integrations -> Search for Rythm
And there, you can enable/disable commands in specific channels š
I wanted to play a song I've played yesterday but today when I search for it using the rhythm bot its gone like entirely
have you checked the /hist,/history command, it may be there
ill check it out real quick
ok, let us know
found it in there, clicked the plus sign beside it but it said could not find track
weird, considering it played on the bot as you have said already, but somehow it ain't playable through search
i think its a common glitch because i had the same issue with another song before but its fixed now
oh, good to know
Hey! whats the name of the song?
ah I see it in your screenshot, let me look into it, thanks for reporting!
why did i automaticly get a premium in rythm will it take money when i lose the free trial and why did it activate a premium trial when i didnt do anything
New users get a free trial. It won't charge you if you didn't put any card details in.
I can't start the activity
Refresh/update your Discord client.
It's because of the Macbook. The girl registered an account and confirmed it via email. Discord is downloaded, the latest version.
anybody know?(
@strong crane @dawn moon Might know if there is an issue with the Discord Acitivity
Holdup, when you said you confirmed via email, as if you went to the web app, created an account via email (NOT via Discord authorization) then confirmed it via email?
If it's the case, unfortunately, she cannot be able to access the activity and its listening session stuff in it, though she can still use the web app to listen albeit in solo. But if she want, she can create another one but do it with her Discord account via the activity.
So she needs to register an account within the Discord app?
Yes.
lol
but other activities work well
So, should I delete my account now and create a new one directly through the app rather than through the website?
You can ask support for the deletion part, but yeah it's better to create a new one directly to access most of it, including the Discord activity
Preferably email support@rythm.fm with the email used for deletion.
how do i make my rythm bot's message move from one channel to another? it always says it in general and i turned off view channel but it just stopped announcing messages. also is there a difference between all the bots? why are there like 10 of them?
also is it possible to put 2 default playlists?
- you can just use the commands on another text channel by just typing on another text channel
- not much, except canary is more focused on experimental stuff while 1-10 and chan are the stable versions
- if one but is one default playlist and another bot is another set of default playlist, yes it's possible
ohh tysmm!!
sorry for the late reply but its How Bad Can I Be? by Ed Helms
using the yt link doesnt register
i need help
!!
!
I'm not going to wait forever
i need instruction!
wtf, music not play! money not go!
you don't have to spam, what you need help?
fyi! with the new activity accounts do link if its the same email on the discord acc
ill dm you so we can take a look!
wait, that's possible? cos in the past versions, the email and Discord are separate, meaning even if it's under the same email, they're separate profiles as far as I remember...
but if it's indeed possible now, that completely changes things
feel free to test it by logging in on web via email with your Discord email!
holy s*** it actually worked
the interesting part is in the verification email it says the username possibly generated by rythm, but when logged in, it's the discord user ID
*when clicking the profile image btw
but yeah it definitely works, i'm completely surprised ya'll finally pull it off
btw, bug on mobile (activity), where in participant mode (as it calls to those who aren't host), the You're not host popup appeared twice at the same time, rather than once
Congratulations! You've leveled up to level 6!
yess
how to disable a channel to not use bot's commands in that channel
is there any command for that
Right now the best way is Server Settings -> Integrations -> Rythm (Discord's built in option) but i'm working on adding a setting for that as well, will be pushing that sometime in the next week
thanks
How can I change Rythm username?
You can't (at least at this moment)
And, that reference was meant to prove yes, using an already existing discord-email works, hence the User ID bug (which was already a known bug, that was meant to be the actual username on screen)
@dawn moon can u look dm?
hi i keep getting api error not_active_participant anyone know a fix?
Hi, folks, new here and have some questions. I'm investigating the possibility of using this as a karaoke app for my server.
- Can members speak over whatever link is currently playing in the channel, so they can sing along to the music where everyone in the channel can hear?
- If so, what would I have to adjust in the permissions to make that happen?
- Can this app support playing videos from YouTube? (karaoke tracks, in this instance)
Hi! can you send a screenshot please?
- Yes!
- just make sure users can speak in the voice channel Rythm is playing in
- we should have some karaoke content available, your best bet is trying youtube links or searching for it with
/search
Thanks so much, appreciate you!! š
You can click on the Rythm bot either on the members list or rythm.fm/invite, and then you can select your server and then authorize.
Yes this is mobile, but it's similar if using the desktop version.
i also get his upon starting rythme if this helps any
Meu som tĆ” ficando abafado, aumentando e diminuindo o som sozinho
Can you send me your guild id? or an invite to your guild in DMs
Hello new here, I wondered that if the free trial expires, would it have ads? Like simular to Spotify.
Hi! not currently, but this is something we are considering adding, let me know if you have any thoughts on it
@dawn moon hi i sent my guild id to you in dms thanks
Yeah this would help and you won't need to paywall everything again ^~^
your app is in a server belonging to a friend of mine and its saying i bought something and i never agreed to buy anything
@dawn moon
@warped cairn @strong crane
Hey! you didn't buy anything, you just got the free 1 week premium gift, at no charge to you
ok thank you
Hey! give it a try now
Iām having a issue liking a song, I tried /stop then trying /play again and also when Iām playing a song it says 0:00/0:00 itās like the song is totally glitched out
When I refresh the playing container it says 0:14/0:14 itās not saying how long the whole song duration.
I guess with the bot... Can you give us some photo's?
like its only effecting me with any song I play
Only you... That's odd...
Can you try refreshing/updating your Discord client?
Or are you already at the latest?
Like here is a picture
the #unknown is cause the VC was removed after from a custom VC system
I see... @strong crane @dawn moon @warped cairn I guess this is an internal bug?
like I can show you in #commands it might happen when I stop the queue then replay any song
also this is weird 0:00 only shows for number 1 but other pitbull songs work some how with the correct duration
hey i need help i was searching a song and by mistake added " end of beginning " 's whole queue which has like 100 ssongs with ssame name and different artisst is there any way to remove aall of them at once ( there are some other songs in the qqueue which i dont want to delete )
Hello, my friend friqent did a mistake and started the free trail he didnāt put in the card info though the intive server is in my bio itās called Alt Zone
he actually bought it š
Send history
yup you fried
@brisk dome hello is this the first time you used premium?
YES
I DID NOT KNOW WHAT I PRESSED
Yes, he ligit just used a strange command.
I DONT WANT THE TRIAL
you don't get charged either way now that you have it
It makes you pay for the trail
please stop typing in caps and calm down
i never gave any personal info
to it
like card number
you don't have to give any details
no because he didn't sign up
Then how did he get premium?
every single discord user gets free trial when they first use rythm
it's not just them
if i do im reporting it as a fraudulent transaction
so everyone?
it's not just you mate
To who š
yes everyone
If itās cash app you fired
Then why donāt I have the role?
you have to join a voice channel here and the bot will register you as a premium user then it will give you the role
if you no longer have premium the bot will remove it
are you on pc?
š
Yeah
I was on PC now mobile
can you go to user settings > subscriptions and send me a screenshot
not you
Ok
discord
yes you did not purchase any rythm subscription, you just have the trial activated
when it ends, you don't get charged unless you sign up by yourself
you don't have to do anything at this point, just enjoy the free premium
If the bot stops playing any sound in a server but works fine in a different server, how do I fix that?
Hey! does it happen often or at random times? More information would be helpful
Happy to take a look as well if you DM me your Discord server
As of right now it's constant, it refuses to play anything
Message history might be questionable
Could I get an invite to your server to take a look?
oh
You can either limit my perms lol or send me the server ID in dms and I can try to take a look

does this work with apple music
Rythm has its own library of music and is it's own streaming platform! you can use it on web at app.rythm.fm or rythm.fm/download for a desktop download, you can use /play to find any song, we will be adding a way to import playlists in the coming future
How do I have Rythm in two voice channels? Iām only on mobile and I got it into one but if I try to play a song in a different channel it just pulls Rythm into that one and away from the other?
Howdy! In the member list here you'll see a bunch of extra Rythm bots. You can add them to have more Rythm instances for multiple voice channels! On Discord bots are limited to only being in one voice channel at a time in a server (like normal users are) so to have multiple channels playing you'll need to add the other bots. They all work identically, just different appearances!
(Except for canary, that's a beta bot and sometimes gets experimental features. Only add that one if you want that!)
Authentication issue
Thanks for the reports! Taking a look right now
Looks like it may have been a temporary discord hiccup. Things are looking all good from our end now. Let me know if you're still having trouble!
yeah unfortunately it is still showing the same error message
won't join the voice channel as well
@strong crane
You could just be getting ratelimited from opening Rythm too many times in a short period - try again in a few min & it should work!
Still no luck, I'll be giving it some more time, I tried kicking it and inviting the bot again as well. Thanks for helping tho.
Hmmm, do you have a verified phone number or email on your discord account?
Honestly not sure what could be causing that! Does it also happen if you try it in another server?
Hmm, let me try
hi
@dawn moon pla can u watch dm?
@strong crane @dawn moon @warped cairn Hey, i have a question, After i saw changelogs And Next Up is Mobile app support what that will mean?

@dry iris is free to all time?
Yes. Rythm is free-to-use. Although, there is a way you can contribute to Rythm. Itās by purchasing Premium. New users get a 1 week Premium trial at no cost. After that, the Premium will expire. Some features of Rythm can only be used by Premium users. So if you want to have the full-experience, and higher music quality, Premium is your choice!
If you donāt want all the extra customazation options, the Free plan is what youāre looking for š
all bots are free or only one!
rythm wont let me search/press play on songs anymore, just brings up subscription payment screen? is this a joke?
What do you mean? Can show us a screenshot?
All Rythm bots are the same. But if you purchase Premium, you get Premium on all the bots.
anyone know how to disable "Jump back in" message and tags everyone in voice?
You can disable it via the Feature Toggles in /settings!
Yup! It's that last one called Smart Recommendations
beast ty!
Why i can't adjust the audio quality settings to HD and i am subscribing to Rythm Premium
Hmmmm can you make sure this is the right account? Try logging out and back in
Nope still and i have a right account logging in with my Discord account and im subscribing via Stripe
Does this also happen on the web app?
Yup on the web app too
If you go into the overview tab of settings, do you have a premium badge? To double check, can you visit Discord on a web browser and make sure it's signed into the right account? Just double checking before I send a bug report to our devs
No it says Free but i subscribing to Rythm Premium via Stripe so and i ts connected with my this Discord account
I logged out and logged in again with right account on web app but still not work
Okay I sent a report with some info to our dev, we'll take a look and I'll let you know if they need any extra info
Okey no problem, and thanks for help!
But can i ask a important question? After i saw the Changelogs about Web app/activity, What means the that Next Up is Mobile app support?
I believe that means we're planning on making sure the mobile app connects to the rest of the ecosystem in terms of multi-client use (so you can listen on desktop for example and the progress of the song is immediately updated in your phone so you can swap to your phone easily mid-session) but that will probably also include a general mobile app update
Hey guys new here and just got rythm addded to my server but the audio its playing is so laggy and breaking up that its almost not worth it. I googled this issue an every where just said that it was a discord server issue. Is that the case or does it just sound like that without premium subscription. Thanks for any help yall!
So will Rythm come to iOS and Android then?
Rythm def shouldn't be choppy for free users, the only thing that changes there in terms of audio for premium is the actual quality of the audio. Should still be the same smoothness no matter the plan! If you listen to Rythm in this server, does it sound choppy here too?
Yes it sounds choppy on the servers here as well
If it sounds choppy here as well, that indicates this is likely an internet connection issue unfortunately. Do you happen to be on a stable connection right now?
Planned to!
@tropic timber The dev is letting me know that if you launch the activity once, it should resolve the premium issues you're seeing. Can you try that and see if it works?
I have a great, stable half gig internet connection
It says FREE still
What does the connection look like when you join the VC?
Even if you refresh the web app/desktop app?
Yup i tried logging out and logging in again on web app but still not work
How do I check that? š
Can you try and launch the activity and play one song on the activity. Then try and refresh the web client.
You mean Discord Activity?
Yes
It works fine on Discord Activity but still not on web app
So this definitely appears to be two separate accounts, can we triple confirm that the account you're signed into on Discord is this account? Can you navigate to https://discord.com/ and confirm quickly that you are seeing this account signed in?
Hmmm, would you say you're far from the US East region? Considering that Rythm is working super smoothly here for me but you're experiencing stuttering and choppyness, it does indicate there's some kind of connection issue since if it were a Rythm issue it'd be reflected for everyone listening unfortunately. Your connection does appear stable however. Have you had the opportunity to listen to other people in VC? Is it just the Rythm bot that sounds choppy, or do other users sound choppy too?
I pressed this link and open discord in your browser and i am signed in with this account im writing now
Im in Texas so I dont think the distance from US East would be the issue. And I just hopped in a server with my friend from Sweden and he sounded crystal clear
Yeah, Texas should be totally fine in this case! Definitely weird that you're hearing choppyness. We have a few different Rythm bots here, can you confirm if you're hearing it with all of them, or is it just the main Rythm?
Would you happen to have multiple Discord clients open by chance?
No i just logged in and connected with this Discord account i have it says so i only have one Discord Account that im using now
Its doing it with all of them. I also tried some other music bots (no offense just trying to test everything lol) and its doing it with all music bots. I think im going to try and just full restart my PC to see if my PC is just messing up
All good! Discord bots are a little unique in how they transmit audio to discord over regular user accounts, so this makes sense. Honestly, I'd be curious if hardware acceleration affected this. If you go into your Discord Settings > Advanced > Hardware Acceleration, let me know if enabling or disabling this setting changes anything
yeah I'm a little stumped at how this could have happened, I'll talk it over with our dev and see. It definitely looks like two different Rythm accounts
This was a strange bug, since i have a only one Discord account im writing now
Hmm just curious, do you have an email tied to your Discord account right now?
And if so, has it always been on your account since you've first used Rythm?
hmm idk i have a email on my Discord account yes
My current theory is that not having an email on your Discord account created different Rythm profiles for the other platforms š¤
Well full restart of my PC didnt solve anything and Hardware acceleration doesnt seem to affect it. With it on, it might sound a tiny bit less choppy but still doing it either way
Hmm, no when Rythm was relaunched i only signed in with my Discord account by pressing sign in with your Discord Account
Hmmm you couuuld try resetting your voice & video settings just in case. Discord Settings > Voice & Video > Debugging (at the top) > Reset Voice and Video Settings
Then you can test if potentially some bad settings were breaking things
No change after resetting unfortunately. Im at a loss
Have bots always sounded like this or is this a new thing?
I SOLVED IT. So it was actually an audio filter that was being put on by the Steelseries GG Sonar app that is basically a mixer for my headset/pc
Interesting! Glad to hear that it was solved hahaha. Definitely one of those harder to find issues
Let me know if you run into any other issues with Rythm 
I changed the audio preset from balanced to clarity and WOW did that fix it
Thank you for all the help Drew and sending you on a wild goose chase! Honestly the best discord support ive ever had!
Definitely appreciate it & no worries at all!
How to add my prime i already buy it
Hey! looking into this for you now
@robust lilyShould be resolved now!
Weird question why am I able to play a song from YouTube? Like when I /play the song URL it goes through and plays the song but gets stuck at the 0:00 duration error when I do /nowplaying is it a song from Deezer or something else thatās itās getting its source?
We resolve links to our own library of music thats licensed
What link are you trying? ill try to reproduce this on my end
Do other songs get stuck?
I can DM you the link
ty!
Like whatās really weird is the song is marked unavailable on the web app
@tropic timber Hey! Could you get a screen recording of you logging in to Discord on web & then navigating to app.rythm.fm and logging in there? The devs want to know exactly what you're doing so we can understand a little better
got this message after someone in another server added it. What does this mean?
I didn't sign up for anything as this message seems to imply
You'll get that message if you use Rythm at all - it's just a short message that explains what Rythm is & lets you know we've given you a welcome gift of free premium basically
There has been error i can't even access to Web app and Desktop app to new UI
dmed you
Hey can I get the new ui on this 442627395590160395 server please 
I am getting the 404 error on the desktop app and when it tries to update it fails
Heey! There is a musician I know who asks when will you guys license his music?
He distributes his music through distrokid
Done!
Thanks but what about the desktop app?
Tried uninstalling and reinstalling it and still the same 404 error 
Hello there fellow listeners. I bought premium but I wonder: is it possible to like make the bot use premium features not me as a person. I would love listeners on my server to have the perks of it available even if I'm not around.
Iām unsure how it works, but if Iām right Rythm has some premium /settings you can enable/disable š
Not available at the moment, it's individual-based at this time.
Meaning that to have everyone access all premium features, at least one PREMIUM person must be in session; the moment they leave, it's reverted back to free.
You're welcome

dmed you back
Whenever i join a vc of my server, the bot pings me in the general text channel and sends the control panel, how can i turn off this option?
You can turn them off via /settings then Feature Toggles, then you can toggles whichever you want it off (or on)
I see
Am I gonna get charged or anything
No. You get 1 week premium trial at no charge.
ok
When I am trying to listen to music in the activity thingy it takes me to the rhythm website every time I am not able to listen to any song
Do you have a screenshot about your issue?
Because when I run the activity, it just takes me to the activity.
the app does launch . the problem occurs after that happens. whenever i want to play a song it asks me to go to rhythm's website
Hmmm. Can you show a screenshot?
@dawn moon
A screenshot / screen recording would be very helpful šš»
Trying to get it from him since he pointed this issue to us. š
wait
i will get you a ss
got you a recording instead
pls ping me when you see this
i kinda forgot about this š
@dawn moon
Playing any song on the activity is currently premium-only. You can still play a genre at the top which should work, or try using the bot for an even better experience (see how it redirects you to the premium page)
Hihi! Are you trying to use the Rythm bot? What happens when you try to use Rythm currently?
I have a big problem issue that i can't access to Rythm web app
& this happens even if you refresh? Try holding shift when clicking the refresh button or using ctrl+shift+r
I have a question about managing subscription actually
soooo I subscribe directly from the website instead of using the link from the bot, how can I check my premium status under this circumstance
When subbing through the website it should use Discord's OAuth, so whatever account you were signed into on discord for browser will be the account that's tied to your premium
(so you can run /premium on the bot using that account, or just visit https://premium.rythm.fm)
ok thanks
still have a little bit issues js dmed u
I tried refreshing but still not work
And there is not Web app or Desktop app download link on Rythm website
Dev just let me know this should be fixed soon! Activity should still work as normal however
Aaa okey, thanks for help!
But when will Rythm mobile app be launched to iOS and Android?
No ETA right now as far as I'm aware
Aaa oki, but i ts Planned?
As far as I'm aware it's still planned 
This should be fixed now! Let me know if it isn't š
It works now but the premium is the problem i can send the screen record
Ty for the video!
I let our dev know we have a recording of the issue now, we'll see what they say
Oki thanks!
Congratulations! You've leveled up to level 3!
Sorry for the delay! What can we help you with specifically? 
Hii,
I actually figured it out !! Thank you for this amazing Bot !!
How do I enable auto play
I am still getting the 404 error on both desktop app and web app
You seriously paywalled everything, even playing music again not caring about the controversy from this that happened?
Every time I click play it wants to go to my browser to premium.rythm.fm
Are you serious rn?
@nova ermine Yo! So the general thinking behind this is that a very very small portion of our userbase actually uses the activity itself, but a lot of development time goes into it since it's vastly more involved to develop. We're trying out treating the activity as just a premium experience only instead, but the bot is still entirely free to use, no changes there
Also we just gave you premium since you've been a historic user hahaha, so that'll let you use it as normal now
What if you implemented ads instead? š„ŗ
Things could definitely change, we're experimenting a lot right now with the best way to balance monetization in Rythm so it's not that anything is super set in stone forever or anything
It's still not really lucky to do this even now considering you lost a lot of people's interest from the previous controversy due to the same thing, I hope this will change soon... Ads are better than paywalling everything, thank you. This is my feedback!
Btw on the activity I didn't get my premium xd
Btw thanks for that premium š
Yeah I totally get that, however we do think the scenario is a lot different now because previously it was the only way to use Rythm and now it's just one of our lesser used ways of using Rythm essentially. Most users use the bot now!
So generous, but I'm afraid that people will get scared that you are doing the same thing as previously you know that's why I wrote those down
And a lot of people won't see why it's like this rn
The explanation
Not everyone goes here and just sees your response about it
So I hope it won't scare people away again...
Yes yes I know
I appreciate it
hey drew, This changelogs states channel commands for bots locked to certain channels correct? Does this apply to this server?
For sure, when we make changes like this we monitor pretty closely the actual effects it has since data analysis is really important to us for making decisions. Then we decide if things can stay, if they should change, or if we should change our approach entirely. Better dedicated messaging could come as a result of what we see š
@dawn moon
It will soon! Update is still rolling out, it'll likely be 2-3 hours
roger that! Are we locking to actual voice channels here? If so, What will happen to commands channel? I assume you will still be able to use it but autoplay output will lock to vc text?
Basically everything will stay the same, we've already implemented a server settings > integration options approach which entirely blocks slash commands in channels where we don't want the bots used in, so we'll just copy those settings into the allowed channels for extra functionality since it'll also block Rythm from binding to channels it shouldn't when users do things like use Right Click > Apps in other channels
Btw you still didn't combine the Rythm Test and the main Rythm activity's data? :/
Or yes?
Rythm Test is a totally separate database that wont ever get combined with the main Rythm - they're meant to be split environments! The only thing that got combined was users using the main Rythm activity but on the oldest UI instance
if I recall, Main Rythm bot is last to roll out updates correct?
For me importing from the old UI is weird, it does it but the notification stays and I don't think it does what it says cause I can just do it again again and again like it doesn't actually do anything
Yup! It's also the slowest since it's the biggest, some servers will already have the new update while others will see it in a few hours
Does this mean the old mobile app too? Cause I think I got my data from that
Cause only there I had the username @nova ermine if I'm right
The actual importing may take a little extra time and will run in the background once started if it doesn't complete immediately, but you can dismiss the banner at the top & still retain access to it if you want via your account settings
Oh okay! Thanks! š
@nova ermine you will need to restart the activity a few times for the premium to apply, let me know if it doesnāt after that
Will the Rythm app ever come to the Microsoft Store?
ookaay
I got it, thank youu!! š how long does it last?
Why does the Rythm desktop app 404 on me?
first time premium lasts 1 week for free then after that it will automatically remove itself. But you can always pay for it after that one week and it will automatically add premium back to your account!
this is a known issue right now. Dev's are working on a fix asap
reference to your issue (click this text above ^)
I hope they didn't delete it! That website was a lot of effort to make!
(devs did well making it)
why didn't I get the Premium role here? xd
Hi, when someone joins a voice channel, a notification pops up. How do I turn it off? Thanks
Howdy! Sounds like the smart recommendations feature, which can be toggled off via /settings with the Feature Toggles option
I believe they set it for lifetime hahahaha
This is te message
Likely the manually set premium doesn't get registered under the same pool as other prem, we'll toss a fix up soon
wait actually??? š® you are so generous, thank youu!!! š I love Rythm since 2016
ah okay š
Yup that's it! That's the smart recommendations feature which is designed to give users easy ways to start Rythm in voice channels its commonly used in. You can disable it by using /settings and selecting the Feature Toggles option, which should have a "Smart Recommendations" button you can toggle off
Thanks! We just need to disable that, right?
Mhm!
Thanks
For some reason if I play a playlist then it will not go through the songs in the playlist but rather autoplay will play something else for me, why? :c
I do believe that's a bug right now
ah :/
A lot of Hungarian musicians don't have their music on Rythm still :c
I have someone who said what his distributor is sooo can you check? š
and wow, for some reason the music ends early and another one starts too early with a few second music overlap jesus xd
That's crossfading - although an early implement with settings to tweak it on the way
I thought someone started for me in the background or something lol xd
ah okay uhmm
Wow an equalizer is coming soon too, finally I don't need to mess with my headset's program just for Discord! š
well this is another way to solve the "discord doesn't separate an activity's sound channel" issue š
Anyone else getting a 404 on https://app.rythm.fm ?
?
is there any possibility that for example a minecraft mod could interact with the Rythm activity and app so you can manage music from in-game? š
i doubt that's even in their mind... at all
What happened on Rythm activity
What do you mean exactly what happened?
Are they working on it @manic heart
