onyx elm
IGN; Nilech
Time; 26/4 7:20 UTC
Location; USEast2 Candyland Hunting Grounds
Bug Description; After farming for hours, my partner and I were kicked out with the error message "An existing connection was forcibly closed by remote host." Upon returning to the game, we lost the enchantments on all the items we had acquired in the dungeon.
What you were doing; He was eliminating enemies to summon the boss.
System Specification; AMD Ryzen 5 3600 6-core Processor | 16gb | Rx 570 4GB | OS WIN10
last prairie
Hello, Nilech. I'm very sorry this happened to you.
Our dev team is looking into releasing more stability updates to help alliviate these types of issues.
In the meantime, please submit a ticket to our support team to request for your enchanments to be restored, if you would like to: https://support.decagames.com/hc/en-us/requests/new?ticket_form_id=4405565771549