how do i make a customised id when opening the ticket like the one written on protocle in the attached image?
#Information
merry girder
blissful salmon
nodeJS has built in crypto function for that.
And various other NPM packages like nanoid
merry girder
could it be done with databases?
blissful salmon
Ofc. You can store it in a variable and pass it to the payload
And then send it to the DB you're using