#AC4 crashing randomly

1 messages · Page 1 of 1 (latest)

hearty rivet
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it will be fine of 5 minutes then it will crashing randomly and It's not a graphics or memory problem How Do I fix this?

river locust
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On what storefront do you own the game?

hearty rivet
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steam

river locust
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I reckon you already verified the integrity of the files?

hearty rivet
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yes

river locust
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Turn off cloud saves on Ubisoft Connect, then go to the game and turn the graphics all the way down and see if it crashed. I know you said it may not be graphics, but it is possible that a particular setting might screw things up.

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If the game doesn't crash, then begin by turning on the settings one by one until it crashes again.

hearty rivet
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worked for a bit just stoped working

hearty rivet
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this is want I found in Event Viewer: "Faulting module name: AcGenral.DLL, version: 10.0.19041.3636, time stamp: 0x47bb663d" how do I fix this?