#Wand not opening

1 messages · Page 1 of 1 (latest)

rocky hearth
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I have using wand since few days on Black myth wukong and 3 days ago I just updated my ram speed to 6000 MT/s and enabled IPV6 on my router. Since then wand is not opening. I tried everything like uninstalled, deleted app data, Added expection in bitdefender, installing as admin while disabling bitdefender, running as admin. Nothing is working.

The game is very difficult to play and I dont trust any other trainer so I have been debugging every possible aspect to solve this issue since last 3 days. I give up now Please help me.

After installation I get message that I dont have app to open this wand link and it tries to redirect me to windows app store.

Once I launch the application nothing loads and I see it running in the task manager. Please help

analog sequoia
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Hey there! Thanks for bringing this to our attention. May I please ask if you are installing the setup downloaded from https://wand.com/ ?

Wand

Interactive maps, game guidance, and customization tools for thousands of PC games. All in our free app.

vapid kernelBOT
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Reinstall
  1. Use Add or Remove Programs or Control Panel to uninstall Wand.
  2. Find and delete these folders:
    -C:\Users\Your_Name\AppData\Local\Wand
    -C:\Users\Your_Name\AppData\Roaming\Wand
  3. Restart your PC.
  4. Reinstall Wand by downloading from: https://wand.com/download
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AV Exception

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:

C:\Users\%USERNAME%\AppData\Local\Wand
C:\Users\%USERNAME%\AppData\Roaming\Wand

rocky hearth
analog sequoia
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  • Make sure old game files are deleted completely.
  • Re start your device
  • Re-install wand

Please let me know if you have tried these steps in order

rocky hearth
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yes I clean app data and delete folder name wand and SquirrelTemp then restart then re isntall wand.

analog sequoia
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Is your anti virus active? Had you disabled it before attempting the re-install? Sometimes your AV can interfere with Wand. I would recommend giving this a shot

rocky hearth
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Yes i have attempted it several times. I have disabled the antivirus as well. Everytime I reinstall it ask to download 159 mb once its 100% complete I get a popup saying I dont have any app to open wand link(didnt git this error first time when I started using wand). Then I simply ignore it and nothing happens .Then I try to open wand as admin and still nothing opens up

elfin galleon
rocky hearth
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I run an antivirus scan earlier but nothing was found.

#

1 month ago when I downlaoded wemod first time the antivirus was still there and was active still wemod worked well. Since I changed the ram speed and enabled IPV6 on my router this problem happened.

rocky hearth
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finally fixed it using claude code the issue was -
Root cause confirmed from logs: The Chromium GPU subprocess inside WeMod crashes instantly with ACCESS_DENIED (480+ times per minute). This is caused by VBS (Virtualization Based Security) still being active at the kernel level — it interferes with Chromium's sandbox when it tries to spawn the GPU process.