new lego batman game not working

[somber yarrow]

everytime i launch it it says to disable stuff, which i did. and no firewall. However, cannot start and won't start

[wicked ermine]

Trainer Info

To assist you better, could you please share a few details? Feel free to skip a question if you've already shared the info.

-Where did you purchase the game?
-Are you using any other mods alongside Wand?
-Are you playing in single-player or multiplayer mode?
-Do you see any error messages?
-Which specific mod options aren’t working for you?

[somber yarrow]

i purchased the game may 22nd, no mods, im playing single player, the eroor is in picture and the mods in general don't work