#Parisian Brasserie Simulator
1 messages · Page 1 of 1 (latest)
Hi! Sorry to hear that you had this experience. Can you answer the questions below first?
To assist you better, could you please share a few details? Feel free to skip a question if you've already shared the info.
-Where did you purchase the game?
-Are you using any other mods alongside Wand?
-Are you playing in single-player or multiplayer mode?
-Do you see any error messages?
-Which specific mod options aren’t working for you?
Steam,no, single player, it crashes and says EXCEPTION_ACCESS_VIOLATION,it happens whenever a mod was used
Thank you! Can you try running the game first, then press Play on the Wand app once the game has finished loading?
We tried that but when a mod was used it crashed it lasted a while longer by running the game as administrator but crashed again
- Use Add or Remove Programs or Control Panel to uninstall Wand.
- Find and delete these folders:
-C:\Users\Your_Name\AppData\Local\Wand
-C:\Users\Your_Name\AppData\Roaming\Wand - Restart your PC.
- Reinstall Wand by downloading from: https://wand.com/download
It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:
C:\Users\%USERNAME%\AppData\Local\Wand
C:\Users\%USERNAME%\AppData\Roaming\Wand
Hey @heavy horizon, would you be so kind to try the steps above and let me know how it goes?