#Parisian Brasserie Simulator

1 messages · Page 1 of 1 (latest)

heavy horizon
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This game crashes when you execute a mod

kindred lance
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Hi! Sorry to hear that you had this experience. Can you answer the questions below first?

soft birchBOT
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Trainer Info

To assist you better, could you please share a few details? Feel free to skip a question if you've already shared the info.

-Where did you purchase the game?
-Are you using any other mods alongside Wand?
-Are you playing in single-player or multiplayer mode?
-Do you see any error messages?
-Which specific mod options aren’t working for you?

heavy horizon
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Steam,no, single player, it crashes and says EXCEPTION_ACCESS_VIOLATION,it happens whenever a mod was used

kindred lance
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Thank you! Can you try running the game first, then press Play on the Wand app once the game has finished loading?

heavy horizon
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We tried that but when a mod was used it crashed it lasted a while longer by running the game as administrator but crashed again

soft birchBOT
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Reinstall
  1. Use Add or Remove Programs or Control Panel to uninstall Wand.
  2. Find and delete these folders:
    -C:\Users\Your_Name\AppData\Local\Wand
    -C:\Users\Your_Name\AppData\Roaming\Wand
  3. Restart your PC.
  4. Reinstall Wand by downloading from: https://wand.com/download
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AV Exception

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:

C:\Users\%USERNAME%\AppData\Local\Wand
C:\Users\%USERNAME%\AppData\Roaming\Wand

uncut ferry
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Hey @heavy horizon, would you be so kind to try the steps above and let me know how it goes?