#I Can't Get Wand Reinstalled

1 messages · Page 1 of 1 (latest)

latent bane
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It wouldn't load, I uninstalled as instructed and removed the folders and downloaded the .exe from Wand's website, but it doesn't install.

fathom kilnBOT
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AV Exception

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:

C:\Users\%USERNAME%\AppData\Local\Wand
C:\Users\%USERNAME%\AppData\Roaming\Wand

latent bane
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How do I do that if it's no longer installed?

unborn cargo
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Can you please describe more about the installation issue? Are you getting an error message or is the installer simply not launching?

latent bane
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No error messages, it won't launch. The curser changes and shows the hour glass symbol like it normally does for a second or two and then nothing.

unborn cargo
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Alright. Can you please

  • Double make sure there are no remaining files from the last install (you can send over the steps you followed as well)
  • Disable your AV temporarily
  • Download Wand from the offical website again
  • Give re-installing another chance?

A restart of your computer before disabling your AV should also help. Try it out, I am right here to help you in case it doesn't work

latent bane
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Unfortunately, that didn't work.

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I'm attempting to back up my data and reinstall Windows, even backup up data is challaging, becuase the OS is corrupted somehow.

latent bane
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Trying to backup my data to a Linux drive results in bad superblock error, running DISM results in can't find the source, I can't reset the computer, no reset option, reinstall.

spiral patrol
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Have you tried using a different browser to download the latest Wand exe? thinkingpepe

latent bane
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I have.

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I reinstalled Windows and it works now.