#Wand Wouldn't Load Nor Will It Install

1 messages · Page 1 of 1 (latest)

quartz bronze
#

I turned on Wand this morning to see 'an error has occured, please reinstall Wand'. I uninstalled it and when I click on the exe, it does nothing, even when trying to install it from an administrator.

vapid forum
#

Hey! Would you mind Clean reinstalling Wand?

Clean Reinstall Wand
Uninstall Wand via Add or Remove Programs or Control Panel to uninstall Wand.
Delete the following folders:
-C:\Users\Your_Name\AppData\Local\Wand
-C:\Users\Your_Name\AppData\Local\SquirrelTemp
-C:\Users\Your_Name\AppData\Roaming\Wand
Restart your PC
Reinstall Wand by downloading it from: https://wand.com/download

quartz bronze
#

I just tried that and I tried disabling my anti-malware to no avail.

#

I tried logging into Administrator and installing it that way, same thing.

#

The curser changes like it's going to install and reverts back.
I tried some other installers, they work, I'm able to able programs, it just seems to be Wand.

desert whale
#

Hello @quartz bronze Have you since tried restarting your PC. The reinstall steps if followed properly should have worked!

coarse solarBOT
#
Reinstall
  1. Use Add or Remove Programs or Control Panel to uninstall Wand.
  2. Find and delete these folders:
    -C:\Users\Your_Name\AppData\Local\Wand
    -C:\Users\Your_Name\AppData\Roaming\Wand
  3. Restart your PC.
  4. Reinstall Wand by downloading from: https://wand.com/download
#
AV Exception

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:

C:\Users\%USERNAME%\AppData\Local\Wand
C:\Users\%USERNAME%\AppData\Roaming\Wand

stable jacinth
#

I'm having the exact same problem. I did anything that was recommended. I'm hoping I don't have to reinstall Windowsl that would be a chior and most cumbersome. Another person who has another SSD connected to the same PC, it works fine for them.

desert whale