mortal kombat 1 again

[hybrid canyon]

it wont load the mod after i hit play, it was fine before, and i didnt have any updates, it just suddently cant load the mod after i relaunch the game

[smoky veldt]

Trainer Info

To assist you better, could you please share a few details? Feel free to skip a question if you've already shared the info.

-Where did you purchase the game?
-Are you using any other mods alongside Wand?
-Are you playing in single-player or multiplayer mode?
-Do you see any error messages?
-Which specific mod options aren’t working for you?

[hybrid canyon]

steam, single player, only the unable to load mods messages

[mossy token]

Hey @hybrid canyon To help us dig deeper into this, could you share a quick screen recording showing the issue? That'll really help the team get to the bottom of it, thank you so much!

[hybrid canyon]

Ok will do that later

[hybrid canyon]

Oya btw, I realized now we have time limits, do that affects old users too

[hybrid canyon]

curious do anyone have the fix for this

[hybrid canyon]

funny, if i ran it on other pc the mod would load

[mossy token]

Hey @hybrid canyon so, we tested out the mod and it is working fine on our end. You can reinstall the app and see if that works out!

[smoky veldt]

Reinstall

1. Use Add or Remove Programs or Control Panel to uninstall Wand.
2. Find and delete these folders:
   -C:\Users\Your_Name\AppData\Local\Wand
   -C:\Users\Your_Name\AppData\Roaming\Wand
3. Restart your PC.
4. Reinstall Wand by downloading from: https://wand.com/download

[hybrid canyon]

I have tried reinstall Wand app

Still same

Or do i need to reinstall my game

[mossy token]

Does sound like a PC problem then.

[hybrid canyon]

Ya

[mossy token]

Yes, lets try this now

[hybrid canyon]

Ok

👍

[mossy token]

Have you deleted these folders- Find and delete these folders:
-C:\Users\Your_Name\AppData\Local\Wand
-C:\Users\Your_Name\AppData\Roaming\Wand
?

[mossy token]

Yes, the 2-hour daily session timer now applies to all free users. It was rolled out gradually in batches starting May 1st, so some users may have noticed it later than others. It resets every midnight . You can find more details here- https://wand.com/support/en/articles/13779085-session-timer-faq

[hybrid canyon]

Ah ok

[hybrid canyon]

Yup

[mossy token]

Did reinstalling the game work?

[hybrid canyon]

Not yet try, im outside

[hybrid canyon]

nope

still same

somehow its only affected on this pc and this game

[mossy token]

Thanks for sticking with this, we really appreciate your patience! Since it works fine on another PC and our own tests came back clean, this looks like something specific to your setup. A few things worth trying:

• Disable the in-app overlay and see if that helps
• Verify your game files and do a clean reinstall of the game
• Head into Settings and turn off extras like video clips, overlays, or other background features
• Try disabling GPU acceleration
• Run a Windows repair to rule out any system-level issues

If none of that works, try running Wand on a fresh Windows user profile on the same PC to see if the issue follows. That'll help us narrow things down further.

[hybrid canyon]

Tried overlay disabled, reinstalled and verified, turn off everything

Which should I disable gpu acceleration, game or wand

[mossy token]

Wand

[hybrid canyon]

ok disable gpu acceleration not working

and ye no windows error or damage

[mossy token]

Hey! Thanks for trying that out. Could you go through all the steps once more from the top just to make sure nothing was missed? Also try running a Windows repair to rule out any underlying system issues.

[hybrid canyon]

ya all tried, windows repair also done

[mossy token]

Thanks for trying that out! Could you now try running Wand on a fresh Windows user profile on the same PC? This will help us figure out if the issue is tied to your current account setup.