dull grove
Hey there. Appreciate the responses being written to the bevy of posts about the 2H time limit. Since there seems to be a genuine chance at direct engagement, wanted to add my two cents. Background, former Pro user paying yearly, cancelled today when I heard about the 2H usage limit. Won't support restriction of services that had been available freely previously.
Thesis: Scope creep should not result in pay-gated formerly-free services; it should result in the services that come with the increasing scope being pay-gated or, if there is not enough consumer interest in those features, canned entirely.
Expansion: Reading though a variety of feedback posts on this issue I see some repeated messaging about how the time limit is needed to encourage subscriptions and 'keep the lights on' as the teams get bigger and features expand/etc. Wanted to offer the perspective that this seems wrongheaded; if the service could operate nicely without needing the timegate, but service expansion has increased operating costs which are now being passed on to the end user, then the problem seems to be that service expansion.
Please consider letting free users operate the basic functionality of the mods themselves without a time limit and having the Pro subscription be required to access premium features like the maps, AI chatbot, phone control, etc. etc. If this feature-gating does not generate sufficient revenue I would respectfully submit that the scope of the service has outpaced consumer demand and/or does not align with consumer interest ('bloat') and should be scaled back to levels from before this subscription thing was seen as necessary.
shadow tundra
earnest jasper