#My phone app is not recognizing that I have Wand open on my pc.

1 messages · Page 1 of 1 (latest)

granite coyote
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I have attempted to run a force stop and clear cache on the phone, as well as unlinking, and re-linking the phone and pc apps. Any help would be greatly appreciated.

raw lance
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Hello @granite coyote Thanks for reaching out! Have you had the chance to try reinstalling both apps? Pc and mobile?

late berryBOT
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Reinstall
  1. Use Add or Remove Programs or Control Panel to uninstall Wand.
  2. Find and delete these folders:
    -C:\Users\Your_Name\AppData\Local\Wand
    -C:\Users\Your_Name\AppData\Roaming\Wand
  3. Restart your PC.
  4. Reinstall Wand by downloading from: https://wand.com/download
granite coyote
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That was going to be my last ditch effort

raw lance
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Can you provide me your next pin @granite coyote

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Just give me a ping when you reply!

granite coyote
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90% sure it was a microsoft update bs thing. Tried restarting my computer twice, didn't do anything. Finally complied and did the w11 update, and it's working now.

raw lance