#Time Limit-Specific Subscription Tier

1 messages · Page 1 of 1 (latest)

covert drum
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Hello, I'd like to write a bunch of things about my personal experience, but it'd really just be pointless and off-topic to read through, so I'll get to the point directly.

I've seen the feedback from shot, and their idea regarding the tiers. But for me, I would prefer it much more, a lot more, super more, if there was a cheaper tier of PRO, a third option, maybe PRO Lite or something like that, which only removes the time limit, and provides no other PRO features.

That's basically the gist of this feedback, and the rest below is just yapping.

From my point of view, and maybe a lot of other newly subscribed PRO users, most of the features PRO provides are very nice, but not specifically necessary. It's like buying a burger, but the cashier forces you to spend a bit more money to make it a full meal with a drink and a side. I really just want to pay for the time limit to be gone, the rest of the unlocked features are... meh.

If I remember correctly, Discord Nitro has this exact three-tiered system for user friendliness.

I think this is a really good idea, and a middle ground between the "If you don't want to pay for it, just don't use it" and the "why am I paying so much for cheats" sides. A compromise of three to five dollars instead of eight per month, it seems logical to me, making it much more available to the poor or save-y users that are discouraged by the eight dollars expense, when the only thing they want is to get rid of the restriction and use the cheats without limit.

I would love to hear back from the WAND crew, regardless if this will go through in the end. I can see the pros and cons behind the decision to limit the cheats entirely for free users due to budget limitations, and I really want to know what the team personally thinks of this suggestion, rather than just "we'll discuss about it".

edgy acorn
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Hey @covert drum, thank you so much for taking the time to write this out so thoughtfully, and for the hand drawn mockup, that genuinely made us smile!
The idea of a middle tier is something we have noted and will make sure reaches the right people here. We want to be honest with you though, we cannot make any promises or commitments on whether this is something that will happen. What we can say is that feedback like this is read far more carefully behind the scenes than most people realise and that is the most genuine answer we can give.

We really appreciate you caring enough to think it through this carefully!

covert drum
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That's good enough for me to hear that the constructive feedbacks, at the least the valuable ones, are taken seriously, thanks a lot for the handdrawn reply.

If it is possible, I would love to hear back from the team, within reason and disclosable limits, of course, the conclusions regarding this suggestion when they arrive. It would highly benefit staff to consumer transparency and, if you can spare the effort and time, help me learn about general business procedures.

I'm no professional business handler, but hopefully I gave the team a speck of insight and inspiration in further improving the existing price models, as people are complaining about them recently.

signal notch
# covert drum That's good enough for me to hear that the constructive feedbacks, at the least ...

Hey @covert drum, I am definitely not as talented as Bea when it comes to hand drawing sorry! Running Wand means keeping thousands of customizations working across thousands of games and updating them quickly when patches launch. The session timer is a sustainable way to support that ongoing work, including our team of creators and the continued development of the platform so we can keep delivering value for the community. Unfortunately we are not able to give you a definitive answer on whether this will be considered or implemented. That does not mean we are ignoring your feedback or dismissing it. We always want to be transparent, and part of that is being straightforward in saying that not every suggestion is a sustainable business practice. If you have any other value feedback or suggestions we would love to hear it on our feedback hub! You can find other similar suggestions for the time limit there! Thank you again for the feedback! Wand really appreciates it!

https://hub.wand.com/