mods not working?

[smoky geyser]

everytime i open phasmo and load with mods i get the UNITY error msg and then it closes

[wild tulip]

Hi, @smoky geyser! Can I see the error message please?

Also if you could try to answer below:

[rain socket]

Trainer Info

To assist you better, could you please share a few details? Feel free to skip a question if you've already shared the info.

-Where did you purchase the game?
-Are you using any other mods alongside Wand?
-Are you playing in single-player or multiplayer mode?
-Do you see any error messages?
-Which specific mod options aren’t working for you?

[smoky geyser]

right away

i think i got it, mightve been a game crash

[wild tulip]

All good now?

[smoky geyser]

yes thanks

also! ive verified my email and such i have no discord nitro in my rewards

[wild tulip]

Can I confirm you cannot see the discord nitro rewards?

Have you checked the articles here for eligibility?
https://wand.com/support/en/articles/14813575-discord-nitro-for-wand-pro-subscribers
https://support.discord.com/hc/en-us/articles/34559683134359-1-Month-Nitro-offer-for-WAND-Pro-Users

[smoky geyser]

this is the unity message i get

[wild tulip]

Please find all the eligibility requirements here!

https://wand.com/support/en/articles/14813575-discord-nitro-for-wand-pro-subscribers

https://support.discord.com/hc/en-us/articles/34559683134359-1-Month-Nitro-offer-for-WAND-Pro-Users

[wild tulip]

and try to answer this now to see what's happening

[smoky geyser]

purchased: steam

mods: just wand

singleplayer

Unity error code

[smoky geyser]

none of these apply to me :)

[wild tulip]

Could you try whitelisting the app?

[rain socket]

AV Exception

It's possible that your antivirus software is causing interference. Try whitelisting or adding exceptions for the following folders:

C:\Users\%USERNAME%\AppData\Local\Wand
C:\Users\%USERNAME%\AppData\Roaming\Wand

[smoky geyser]

how do i do this?

[wild tulip]

Follow this please!

And once done, please try again with this launch order:

1. Set Steam to Offline Mode
2. Launch the game directly from Steam
3. Wait until the game fully loads and you can move around in the game world
4. Once in-game, open Wand and click PLAY to activate the mods

And have you carefully followed the setup information of the customization?

[smoky geyser]

will try now :)

[smoky geyser]

this still hasnt showed yp

up

[wild tulip]

Click on Contact Support or email us at [e-mail] so our team can handle this account-related issue.

[smoky geyser]

it just keeps crashing,

might have to uninstall and reinstall, but thanks!

[wild tulip]

Yes, please! And let me know

[smoky geyser]

thanks!

have a good evening

[wild tulip]

Enjoy the night!

[smoky geyser]

still crashing, is there anything i have to inject?

[wild tulip]

Hi @smoky geyser! Thank you for letting us know. I believe you may have done this already but could you please try reinstalling the game through Steam? After reinstalling, restart your PC, then launch the game directly from Steam and check if the issue is resolved.

If the problem persists, please follow the steps below carefully:

Step 1: Clean Reinstall Wand Again
Uninstall Wand via Add or Remove Programs or Control Panel to uninstall Wand.
Delete the following folders:
-C:\Users\Your_Name\AppData\Local\Wand
-C:\Users\Your_Name\AppData\Local\SquirrelTemp
-C:\Users\Your_Name\AppData\Roaming\Wand
Restart your PC
Reinstall Wand by downloading it from: https://wand.com/download

Step 2: Verify Game Files on Steam:
Go to your Library.
Right-click the game and select Properties.
Go to Installed Files.
Click Verify integrity of game files.

Step 3: Launch Order
Set Steam to Offline Mode
Launch the game directly from Steam
Wait until the game fully loads and you can move around in the game world
Once in-game, open Wand and click PLAY to activate the mods

Do this again step-by-step and please let me know how it goes after trying these steps. I’ll be happy to assist further if needed