Login issue on iPad/iOS from Wand Remote | Wand (WeMod) | Page 1

maiden horizon Apr 30, 2026, 8:32 PM

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Hello, I've got a login issue on the iPad app of the Wand Remote. Issue replicated on the iOS app.

Error message: There was an error logging in. Please try again.

Steps to replicate: 1. Start a game (i.e. Assassins Creed Valhala)
2. Connect Wand Remote to Wand PC app
3. Open the MAP option and click the yellow/green button to log in for progress tracking
4. Insert correct credentials and click login.
5. Error
Expected results: no error, login and collectable tracking.

Troubleshooting done: 1. NO VPN is involved. All devices on the same local network
2. Credentials checked on webpage, all OK
3. Password changed, new password gives the same error
4. Reinstalled the iPad app, reconnected to Wand PC
5. Wand Pro subscription is active and just paid several weeks ago.

grave musk Apr 30, 2026, 9:50 PM

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Hey @maiden horizon Thanks for reaching out we are currently aware of this issue, A work around would be to use browser on your tablet for now.

https://remote.wand.com/#/app/intro

maiden horizon Apr 30, 2026, 10:06 PM

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thanks for the quick reply! Any chance to get a ping once this is resolved?

grave musk Apr 30, 2026, 10:13 PM

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maiden horizon thanks for the quick reply! Any chance to get a ping once this is resolved?

I'll do my best but I can't make any promises, the tickets come in fast through discord! Salute What I can offer for now is a link to our changelog page. You can also sign up to be notified by email when updates are pushed out! https://hub.wand.com/changelog

#Login issue on iPad/iOS from Wand Remote